Lunch and dinner served, American cuisine
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Reviews of Centerstone Plaza Hotel Soldiers Field - Mayo Clinic Area

3 out of 5
Centerstone Plaza Hotel Soldiers Field - Mayo Clinic Area
401 6th St Sw, Rochester, MN

Reviews

8.2

Very good

Rating 10 - Excellent. 426 out of 1002 reviews" "
Rating 8 - Good. 325 out of 1002 reviews" "
Rating 6 - Okay. 141 out of 1002 reviews" "
Rating 4 - Poor. 69 out of 1002 reviews" "
Rating 2 - Terrible. 41 out of 1002 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service
Room was very clean and updated. Our wallAirConditioning unit was struggling to cool and noisy. Common areas need some updating.
Stayed 3 nights in May 2024
Response from Centerstone Plaza Hotel Management on 22 May 2024
Thank you for taking the time to share your feedback.

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, Twigs restaurant great, outdoor seating nice.
Stayed 1 night in May 2024
Response from Centerstone Plaza Hotel Management on 20 May 2024
Thank you for the review! We are happy to hear that you enjoyed your stay.

8/10 Good

Tricia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy the breakfast. I don't enjoy the really perfumey smell by the elevators. The staff is very nice and helpful.
Stayed 1 night in May 2024
Response from Centerstone Plaza Hotel Management on 8 May 2024
Thank you for the feedback. We appreciate your being our guest.

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just fine 2nd stay
Stayed 2 nights in May 2024
Response from Centerstone Plaza Hotel Management on 7 May 2024
Thanks for the rating! We appreciate you being our guest.

8/10 Good

Sean

Travelled with family
Liked: Amenities
Perfect location for Mayo visits, very clean and spacious room. Well worth the money.
Stayed 1 night in May 2024
Response from Centerstone Plaza Hotel Management on 2 May 2024
Thank you for the feedback. We are glad that we met your needs for your Mayo Clinic visits.

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Centerstone Plaza Hotel Management on 2 May 2024
Thank you for the rating!

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of breakfast choices
Stayed 1 night in Apr 2024
Response from Centerstone Plaza Hotel Management on 29 Apr 2024
Thank you for your feedback. We are glad to hear you enjoyed our plentiful breakfast options.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Centerstone Plaza Hotel Management on 29 Apr 2024
Woo hoo! We are so happy to hear that you enjoyed your stay. Thank you for being our guest.

10/10 Excellent

Jane

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing and the restaurant is one of the best around. The shuttle system is very convenient. We will always stay here!!!
Stayed 1 night in Apr 2024
Response from Centerstone Plaza Hotel Management on 25 Apr 2024
We are so happy to hear that you enjoy our services! Thank you for being our guest.

10/10 Excellent

Kevin

Stayed 2 nights in Mar 2024
Response from Centerstone Plaza Hotel Management on 6 May 2024
Thank you for the rating!

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is convenient to all that we needed the staff is super friendly & Twigs restaurant has amazing amazing food!!!
Stayed 2 nights in Apr 2024
Response from Centerstone Plaza Hotel Management on 12 Apr 2024
Thank you for the great review! We are so pleased that you enjoy our amenities and friendly staff.

8/10 Good

Deseray

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is great and is always friendly. They have a shuttle to take you to anywhere within a couple miles and to the airport.
Stayed 1 night in Apr 2024
Response from Centerstone Plaza Hotel Management on 10 Apr 2024
Thank you for the review! We are glad to hear that our staff took good care of you.

6/10 Okay

Danielle

Travelled with family
Liked: Cleanliness
Parking is a nightmare, rooms are ok, breakfast was ok
Stayed 2 nights in Apr 2024
Response from Centerstone Plaza Hotel Management on 8 Apr 2024
We are sorry to hear that you did not enjoy your stay. If you have any specifics to share about the issues, please do not hesitate to reach out.

6/10 Okay

Karen

Travelled with family and small children
Liked: Cleanliness, staff & service
Make sure there’s wrestling scheduled when you will be there to many kids and a lot of noise and not good all around.
Stayed 2 nights in Apr 2024
Response from Centerstone Plaza Hotel Management on 5 Apr 2024
There is definitely a lot of people around in the hotel and city during the tournament. We are happy to work with people to find a room location that helps you have a peaceful and enjoyable stay.

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Centerstone Plaza Hotel Management on 4 Apr 2024
Thank you for the review. We appreciate you being our guest!

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and polite.
Stayed 1 night in Mar 2024
Response from Centerstone Plaza Hotel Management on 1 Apr 2024
We are glad to hear that our staff took good care of you during your stay.

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, super helpful. Great room. Fantastic location.
Stayed 5 nights in Mar 2024
Response from Centerstone Plaza Hotel Management on 1 Apr 2024
We are so glad to hear that you had an enjoyable stay. Thank you for being our guest!

4/10 Poor

Elizabeth

Travelled with partner
Liked: Staff & service
HOT!! They locked the thermostat at 71 degrees. We got an extended stay room so opening the windows at night wasn't an option as they are accessible to anyone walking by. The outlets are horrible and whatever you plug in barely stays in. The pillows were very uncomfortable. Breakfast was good. Central location. Wouldn't stay again though.
Stayed 1 night in Mar 2024
Response from Centerstone Plaza Hotel Management on 1 Apr 2024
Thank you for sharing your experience. We are sorry to hear that it was not an enjoyable stay. We appreciate bringing your concerns to us and will have our maintenance staff look into the issues.

4/10 Poor

Iku

Travelled with family
Disliked: Amenities
We checked in at 9:00 and just wanted a bite to eat that late. The hostess ignored us until my daughter in law asked if we could be seated. She said go to the bar and order. We knew they closed in half an hour. After standing at the bar for at least 10. Minutes andt least 4-6 employvisiting and blatantly ignoring us. We walked out. The young lady that checked us in was not at all friendly. I felt as if we were an interruption of her evening. We were the only ones at the and no phone ringing. I would not stay there again nor would I recommend it. This is not IKU this is Melba Bennett and we are the ones who arepaying .
Stayed 1 night in Mar 2024
Response from Centerstone Plaza Hotel Management on 28 Mar 2024
We are so sorry to hear about your experience. Your comments about Twigs Tavern & Grille will be passed along to their management. Our staff should always be attentive to our guest's needs and we will speak to the employee you encountered at the front desk about taking care of the guest in a timely manner.

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t realize it was exterior entry. It was clean and comfortable.
Stayed 1 night in Mar 2024
Response from Centerstone Plaza Hotel Management on 26 Mar 2024
Our apologies you did not realize that our extended stay guestrooms have exterior entrances. We will work with Expedia to find ways to better communicate this feature.

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is outstanding! Friendly, welcoming and helpful throughout our stay. Restaurant was convenient, food was delicious and well priced. The service was excellent. We ate there every day for at least 1 meal.
Stayed 4 nights in Mar 2024
Response from Centerstone Plaza Hotel Management on 20 Mar 2024
Hi Sheila, thank you for the awesome review! We are so happy to hear you enjoyed our wonderful staff and facilities! We greatly appreciate your business and kind words!

10/10 Excellent

Chad, River Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean
Stayed 1 night in Mar 2024
Response from Centerstone Plaza Hotel Management on 18 Mar 2024
Thank you Chad for the great review! We are happy to hear you enjoyed your stay at our hotel!!

8/10 Good

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Property is older so it could use some updating. It was clean and rooms were spacious. I would stay again .
Stayed 2 nights in Mar 2024
Response from Centerstone Plaza Hotel Management on 18 Mar 2024
Thank you Jodi, we are glad you enjoyed your stay at our hotel! Remodeling is coming soon!! We hope to see you back in the future!

6/10 Okay

Marsha

Business traveller
Liked: Staff & service
The room accommodations are getting to be run down. Service is good and shuttle services are great!
Stayed 2 nights in Mar 2024
Response from Centerstone Plaza Hotel Management on 13 Mar 2024
Thank you for your feedback.

10/10 Excellent

Jon

Stayed 1 night in Mar 2024
Response from Centerstone Plaza Hotel Management on 1 Apr 2024
Thank you for the review! We appreciate you staying with us.

10/10 Excellent

scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property was great! (except our shower handle was broken and water never got hot) Front desk staff was friendly and helpful Twigs restaurant was awesome Would stay again
Stayed 1 night in Mar 2024
Response from Centerstone Plaza Hotel Management on 11 Mar 2024
Thank you so much for the review! We are glad that you we enjoyed your stay and will look into the issues you shared.

10/10 Excellent

Kathryn R

Liked: Cleanliness, staff & service
The hotel has buses running until 10:00pm for evening appointments at Mayo Clinic.
Stayed 1 night in Mar 2024
Response from Centerstone Plaza Hotel Management on 6 Mar 2024
Thank you for the review! We are glad that our later hours for the shuttle are helpful. Definitely helps with those late appointments!

10/10 Excellent

Patricia

Business traveller, Travelled with partner
We’ve come back here every time we have appts in Rochester.
Stayed 1 night in Mar 2024
Response from Centerstone Plaza Hotel Management on 5 Mar 2024
Thank you for being our guest! We are happy to be your go to place for your Mayo patients.

6/10 Okay

Steve

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
Cooling unit didn’t work when we arrived had to change rooms at 1:00 am
Stayed 1 night in Feb 2024
Response from Centerstone Plaza Hotel Management on 1 Mar 2024
We are so sorry to hear that the temperature control was not working. We will follow up with maintenance to ensure that it was addressed. Thank you for bringing to our attention.

8/10 Good

Chad

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Twigs
Stayed 3 nights in Feb 2024
Response from Centerstone Plaza Hotel Management on 26 Feb 2024
Thank you for the rating. We are glad to hear that you enjoyed Twigs Tavern & Grille!

8/10 Good

DEBRA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay during the BB Tournament this weekend. We stayed in a one bedroom unit next to the main hotel. We enjoyed the up close parking and the kitchen and dining room areas. However, the couch was ripped up and the room was over 75 Degrees the entire stay. The heat was NOT on and we had to run the A/C to cool the room down. The room definitely needs some updating. Otherwise, we really enjoyed our stay!
Stayed 2 nights in Feb 2024
Response from Centerstone Plaza Hotel Management on 26 Feb 2024
Thank you for taking the time to share your experience. We are glad that you enjoyed your stay. Your comments about the room will be passed along to address.

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Centerstone Plaza Hotel Management on 21 Feb 2024
Wonderful! We are so happy to hear that you enjoyed your stay with us. Thank you for the rating and we look forward to welcoming you back should the need arise.

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Centerstone Plaza Hotel Management on 20 Feb 2024
Thank you for being our guest and taking the time to share a rating.

4/10 Poor

Michelle

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Horrible climate control
Everything fine but horrible climate control in room. The room was extremely hot even with air conditioner fan running and thermostat set to 50 degrees.
Stayed 1 night in Feb 2024
Response from Centerstone Plaza Hotel Management on 15 Feb 2024
We are sorry to hear that you had issues with the temperature controls. We have passed along the issue to our maintenance department to address. Thank you for bringing to our attention.

10/10 Excellent

Karen

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay
Stayed 1 night in Feb 2024
Response from Centerstone Plaza Hotel Management on 8 Feb 2024
Wonderful! We are so happy to hear that you enjoyed your stay and look forward to welcoming you back should the need arise.

10/10 Excellent

RANDALL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Centerstone Plaza Hotel Management on 2 Feb 2024
Thank you so much for the great rating! We are truly delighted to hear that you enjoyed your stay.

8/10 Good

David, Tomahawk

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant was great. Rooms were nice. Staff was nice.
Stayed 2 nights in Nov 2023
Response from Centerstone Plaza Hotel Management on 23 Jan 2024
We are delighted to hear that you enjoyed your stay and look forward to welcoming you back should the need arise.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Centerstone Plaza Hotel Management on 23 Jan 2024
Thank you for the rating. We are so happy to hear that you had an enjoyable stay!

8/10 Good

Douglas

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs updating! Toilets are way to small for a 6ft man! Bathrooms are too small and sink area is built too low with very little counter space!
Stayed 1 night in Jan 2024
Response from Centerstone Plaza Hotel Management on 10 Jan 2024
Thank you for the feedback. We will pass along your recommendations to the ownership.

8/10 Good

Kathleen

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent restaurant on premises. Breakfast very good—complimentary which was nice. It snowed so plows were out early so bring earplugs just in case.
Stayed 1 night in Jan 2024
Response from Centerstone Plaza Hotel Management on 9 Jan 2024
We are so glad to hear that you enjoyed Twigs Tavern & Grille! Lots of good options :) Thank you for staying with us and I hope you had a safe trip home.

10/10 Excellent

Megan, Chapel Hill

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent choice for anyone visiting Rochester! Very walkable and close to shopping, parks, restaurants, and--of course--Mayo Clinic. The staff was very helpful and thoughtful and the onsite restaurant was excellent. Highly recommend!
Stayed 1 night in Dec 2023
Response from Centerstone Plaza Hotel Management on 9 Jan 2024
Thank you for the review! We are so glad to hear that you enjoyed our services and look forward to welcoming you back should the need arise.

8/10 Good

Cameron

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Centerstone Plaza Hotel on 25 Dec 2023
Hi Cameron, thanks for the great rating. We are happy to hear you enjoyed your stay with us! Happy Holidays!

10/10 Excellent

Cyndi

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Centerstone Plaza Hotel Management on 22 Dec 2023
Thank you for the rating. We are so glad to hear that you enjoyed your stay.

10/10 Excellent

Dr. Gabby

Travelled with family
Liked: Amenities
Stayed 4 nights in Nov 2023
Response from Centerstone Plaza Hotel Management on 21 Dec 2023
Thank you for the rating. We are so happy to hear that your enjoyed your stay.

10/10 Excellent

Sherri

Travelled with family, Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great being in a nice neighborhood close to Mayo Clinic and green space.
Stayed 1 night in Dec 2023
Response from Centerstone Plaza Hotel Management on 19 Dec 2023
We are glad to hear that you enjoyed your stay with us. We agree that it's nice to have lots of green space around us. Even better when we can still see in December!

6/10 Okay

Colleen

Liked: Staff & service
Lobby and restaurant were beautiful! Staff was wonderful, very accommodating for our team. Rooms were old and outdated and need some major updating.
Stayed 2 nights in Dec 2023
Response from Centerstone Plaza Hotel Management on 5 Dec 2023
Thank you for taking the time to share your experience.

8/10 Good

Malcolm, Rochester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in one of the full kitchen suites. Bedroom fully separated from living and kitchen areas. Room is a little dated and could use a refresh, but otherwise was perfect for the week we stayed. The building is separate from the main hotel. Each unit is separate with outside entrance to the room (might be inconvenient in inclement weather). The heating and A/C units are in the living area and do not affect the sleeping area. All in all we would not hesitate to stay here again.
Stayed 5 nights in Nov 2023
Response from Centerstone Plaza Hotel Management on 5 Dec 2023
We are glad to hear that you enjoyed the extended stay guestroom. Thank you for taking the time to share your thoughts!

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great amenities
Great amenities! Twigs restaurant is amazing!
Stayed 1 night in Nov 2023
Response from Centerstone Plaza Hotel Management on 5 Dec 2023
We are so glad to hear that you enjoyed Twigs! Such a warm and cozy place to enjoy.

8/10 Good

Susan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Nov 2023
Response from Centerstone Plaza Hotel Management on 29 Nov 2023
Thank you for the rating! We are glad that you enjoyed your stay.

4/10 Poor

Michelle

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Centerstone Plaza Hotel Management on 19 Dec 2023
We are sorry to hear that you did not enjoy your stay. If you have any specific comments to share, please do not hesitate to reach out to us.