Outdoor wedding area
Check availability

Reviews of The Mission Inn Hotel & Spa

4 out of 5
The Mission Inn Hotel & Spa
3649 Mission Inn Ave, Riverside, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 956 out of 1508 reviews" "
Rating 8 - Good. 244 out of 1508 reviews" "
Rating 6 - Okay. 128 out of 1508 reviews" "
Rating 4 - Poor. 88 out of 1508 reviews" "
Rating 2 - Terrible. 92 out of 1508 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was slow. Hotel is beautiful and staff is friendly. Area surrounding the hotel is pleasant but not enough food venues or bars
Stayed 1 night in May 2024

10/10 Excellent

JAIME

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best of Riverside area
Stayed 1 night in May 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Madiosn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This place was amazing I will definitely be coming back
Stayed 1 night in May 2024

2/10 Terrible

Elarabi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Maddie

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a stately beautiful resort. Very comfortable and inviting
Stayed 2 nights in May 2024

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property!
Stayed 2 nights in May 2024

10/10 Excellent

Yolanda, Lake Elsinore

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was pleasant and I had a quick check in and the Valet staff was excellent and had my car ready for when I arrived for pick up.
Stayed 1 night in May 2024

10/10 Excellent

alicen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Mark Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty much stayed because of the aesthetics but the rooms is getting a little outdated. Overall it was a unique stay
Stayed 1 night in May 2024

2/10 Terrible

Jose Luis

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay! Very historic! Gave 4 stars because there were bugs in our bathroom. I killed them, no others came!
Stayed 1 night in May 2024

10/10 Excellent

Frans, Rockport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique, historic property.
Stayed 1 night in May 2024

10/10 Excellent

Bob

Stayed 1 night in May 2024

2/10 Terrible

Jessica

Travelled with partner, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
As soon as we got to our room, we were given a room with no working AC. Mind you, this was about a 80 degree day and we had the suite with multiple windows and direct sun hitting it. Room read 85 degrees when the technician came in. Turns out it needed a whole part, great. We were still willing to compromise and deal with it. Well, that same night, we came back from our EDM event that ended at 3 am, we were back at our rooms tired, our meds were in the room, we were in our party outfits and what do you know we’re locked out! We changed the room key 3 times and the security even tried the master key.. all of this just for them to tell us that we needed to wait for the engineer to come in first thing in the morning to get it opened.Went to sleep with a full face of makeup, sweaty, no access to mine or my bf’s meds, plus all of our food was in the fridge as well. To add insult to injury one of the employees even mentions that this happens quite a bit.. you would think that there would have been a better solution to this. We ended up getting downgraded from a suite to a regular tiny room, even smaller than our friend’s standard size. The fact that we ended up getting just the resort fees taken off and parking on the house is ridiculous even though really only one night was spent normally out of the 3 that we were there. Of course, management stood there ground insisting that refunding even one night(night that we didn’t even spend in our room) would have to be taken to corporate
Stayed 2 nights in Mar 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very beautiful and unique. Staff was fabulous!
Stayed 1 night in May 2024

10/10 Excellent

Hyeyoung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Louis

Liked: Cleanliness, staff & service
Well trained, courteous staff. An old and beautiful property. Many things in the room did not work, including, the internet, the tv, and the safe. Additionally the rooms facing the street are very loud because of musicians.
Stayed 2 nights in May 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very unique. There is a lot of history and the wife and I really enjoy staying there.
Stayed 1 night in May 2024

10/10 Excellent

Pamela Young

Travelled with partner
Absolutely unique historic hotel. Amazing discoveries around every corner. Beautifully appointed room. They’ve thought of everything!
Stayed 1 night in May 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities
Very nice place
Stayed 1 night in May 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above and beyond
Stayed 1 night in May 2024

10/10 Excellent

Teresa, Rancho Cucamonga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love and appreciate staying here! All the rooms are elegant and different each time we stay.
Stayed 1 night in May 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for an edm event . Loved staying here.
Stayed 2 nights in Mar 2024

10/10 Excellent

jesse, chino

Stayed 2 nights in Feb 2024

4/10 Poor

Aura

Disliked: Cleanliness, staff & service
They valet and the bellmen were great. Beautiful looking hotel, the room was pretty but old. The shower walls were moldy, there was other’s hair in the tub.
Stayed 1 night in May 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and beautiful!
Stayed 1 night in May 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful.
Stayed 4 nights in Apr 2024

10/10 Excellent

Lennon, Pembroke

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic hotel with great architectural design, lovely grounds, nice pool.
Stayed 2 nights in May 2024

10/10 Excellent

Myrna

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in May 2024

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t wait to return, and utilize Spa and pool.
Stayed 2 nights in May 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mission Inn is great. Really like the place. My main problem on this stay was while Expedia sent me an 3-mail confirmation and chared my credit card, they did not forward my reservation to the hotel. So on my arrival there was no reservation under my name. While it took about 30 minutes, the desk staff were able to eventually handle the situation through Expedia.
Stayed 2 nights in May 2024

10/10 Excellent

Nanor, Glendale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful Mission, so glad we chose to stay here. The staff were friendly and helpful, the room was large with a separate sitting room to relax and have your morning coffee. Our stay highlight was the clock tower and its hourly musical bell. We're definitely coming back to spend a night here.
Stayed 1 night in May 2024

10/10 Excellent

Carmen

Liked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful classic Iconic Spanish style hotel. Quiet rooms, good beds clean bathroom.
Stayed 2 nights in May 2024

8/10 Good

Stacey, Los Angeles

Stayed 1 night in May 2024

2/10 Terrible

chy

Stayed 2 nights in Apr 2024

8/10 Good

Tammy

Travelled with partner
Liked: Cleanliness, staff & service
We try and stay once a year, we were not happy being surprised with additional 25 per night resort fee? Valet cost was much higher as well. These fees made our weekend trip not as enjoyable. The room needed some repairs as well. Cracks in tile and worn paint. Also upset about the museum and tours being shut down and closed . This will definitely make us change our plans.
Stayed 2 nights in Apr 2024

4/10 Poor

Carin

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Don't stay here if you are working or. need to get things done. I stayed here because my mom was in the hospital and I did not need to pay the extra $27 per day for parking and the $35 per day resort fee when i really did not use the facilities. Pretty place. But homeless population thick in area. Stay at the Hyatt in area if you need to get things done. Staff did not want to help me carry my bags. They told me to go back to my room and call the bell staff who did not answer the phone.
Stayed 1 night in Apr 2024

8/10 Good

Cynthia

Liked: Staff & service, property conditions & facilities
Na
Stayed 4 nights in Mar 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff and Hotel were excellent. Very professional, don't see this in a lot of hotels anymore. Well give business in the future.
Stayed 3 nights in Apr 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful atmosphere. Unique. Across from Cheech Museum
Stayed 1 night in Apr 2024

10/10 Excellent

Jenifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, historic property. We simply loved it! I would go back anytime.
Stayed 2 nights in Apr 2024

10/10 Excellent

Veronica

Stayed 1 night in Apr 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property! Good eating options. Loved our stay. Only thing was that we tried to schedule a spa day and the phone lines were always busy or no one answered so it never happened
Stayed 3 nights in Apr 2024

8/10 Good

Marcy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience. Didn’t like the view from my room. Great greeting from front desk staff and room service staff.
Stayed 2 nights in Apr 2024

6/10 Okay

Imelda

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Aside from being historical, i find this hotel to be a place I would never recommend or come back to. I called a few times to fix the safe in our room. They made 2 attempts and still wasnt fixed. I walked to fromt desk and complained about the toilet bowl. Lady at he fromt desk looked like she entered something in the computer. But not one person came up to fix jt. I wasted 4 hours waiting for someone to come back but no one did. At check out, I found out that nothing was even the system related to my request to fix it.