Hi Carlos,We're sincerely sorry to hear about your disappointing experience during your stay. Providing a clean and comfortable environment is a top priority for us, and we regret that we fell short of your expectations. Rest assured, we take cleanliness and maintenance seriously, and we will address the issues you've highlighted with our housekeeping and maintenance teams to ensure that such lapses do not occur in the future. Your feedback is invaluable to us as it helps us improve our services for all our guests.

Hi Trinidad,We sincerely apologize for the inconvenience you experienced during your stay. Our team takes cleanliness and maintenance very seriously, and we can assure you that we regularly inspect and address any issues promptly. However, we have not received any prior complaints regarding bedbugs or a broken shower in that particular room. We encourage guests to report any concerns immediately so we can take appropriate action to resolve them. Your feedback is valuable to us, and we will thoroughly investigate the matter to ensure the comfort and satisfaction of all our guests.

Hi John,We're truly sorry to hear about your disappointing experience. Rest assured, we take the cleanliness and maintenance of our rooms seriously and strive to provide the best possible accommodations for our guests. However, it's important to note that our team conducts regular inspections to ensure the quality of our rooms, and any issues are addressed promptly. We apologize for any oversight in this instance and appreciate your feedback, which helps us continuously improve our standards.

Hi Joshua! It sounds like you had a very disappointing experience with the initial room and encountered some cleanliness issues in the second room as well. Issues like these can really detract from the overall comfort and enjoyment of your stay. It's important for hotels to maintain their rooms to a high standard of cleanliness and maintenance. If you ever encounter similar issues in the future, don't hesitate to communicate them to the hotel staff or management so they can address them promptly.

Hi Pedro,We sincerely apologize for the inconvenience you experienced during your stay. Our team strives to maintain impeccable standards of cleanliness and service, and we regret that we fell short of your expectations on this occasion. Rest assured, we have addressed this matter with our housekeeping staff to ensure such oversights are rectified promptly. We also recommend letting our friendly staff know in case you need room service in the future. Your feedback is invaluable to us as we continuously strive to improve our guest experience. We hope to have the opportunity to welcome you back and provide you with the exceptional service you deserve.

Hi Lisa,We apologize for the disappointing experience you encountered during your stay. However, we take pride in maintaining high cleanliness standards, and it's unusual to hear about issues like dirty surroundings and chipped paint. Our team regularly inspects and addresses any maintenance concerns to ensure the comfort of our guests. While we regret that you were dissatisfied, we appreciate your feedback as it helps us to continually improve our services.

Dear Robert,We're thrilled to hear about your stay at our hotel! Your feedback means the world to us. While we're delighted you found value in your experience, we're also keen to ensure every aspect of your stay exceeds expectations next time. We're constantly striving to enhance our offerings and provide top-notch service. Your input fuels our motivation to keep pushing the boundaries. We can't wait to welcome you back and show you an even more fabulous time!

Hi Fred,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating and comments about the abundance of dining options nearby, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

Hi Angelina,Thank you for sharing the rating about your experience here with us. We are happy to see your stay was pleasant overall, and we hope to have the pleasure of hosting you again soon.

Hi Pamela,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

Hi Ernesto,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

Hi Brenda,We sincerely apologize for any inconvenience caused during your stay. However, we'd like to assure you that our maintenance team diligently inspects and updates our rooms regularly to ensure a comfortable experience for all guests. Any instances of vandalism are taken very seriously, and we have strict security measures in place to prevent such occurrences. We appreciate your feedback and will use it to continue improving our services for future guests.

Hi Sanjeev,We sincerely apologize for the inconvenience you experienced during your stay with us. Please be assured that smoking is strictly prohibited in all our non-smoking rooms, and we take the comfort and well-being of our guests very seriously. We have promptly addressed the issue with the room you were initially assigned to and have taken measures to ensure such incidents do not recur. Your feedback is invaluable to us as we continuously strive to improve our facilities and services. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

Hi Anthony,We sincerely apologize for the inconvenience caused by the TV signal during your stays. While we do acknowledge occasional issues with the signal, we assure you that our team is constantly working to resolve them. However, we want to assure you that our commitment to guest satisfaction remains paramount, and we appreciate your continued loyalty. Your feedback helps us identify areas for improvement, and we hope to have the opportunity to welcome you back for a more seamless experience in the future.

Hi Nancy,We sincerely apologize for the inconvenience you experienced during your stay. However, we prioritize the safety and security of our guests, and we can assure you that all necessary measures will be taken to address the issue with the door lock. While we regret that we were unable to provide you with an alternative room, please know that our team is dedicated to resolving any concerns promptly. Your feedback is invaluable, and we will use it to improve our services for future guests.

Hi Trinidad,We apologize for any inconvenience you experienced during your stay regarding the availability of towels for your shower. Our team strives to maintain high standards of cleanliness and guest satisfaction, including ensuring that amenities are adequately stocked. We'll investigate this matter further to prevent such occurrences in the future. Your feedback is valuable to us as we continuously strive to improve our services for all guests.

Hi Mercedes,We sincerely apologize for the inconvenience you experienced during your stay with us. Your comfort is of utmost importance, and we regret that you encountered issues with the shower in your initial room. Rest assured, we strive to promptly address any concerns raised by our guests, and we appreciate your patience as we worked to resolve the situation. While we regret any inconvenience caused, we're pleased that our staff was able to swiftly accommodate you in a different room where both amenities were in proper working order. We hope this isolated incident won't deter you from considering us for future stays, as we continuously aim to provide excellent service to all our guests.

Hi Olivia,We apologize for the inconvenience you experienced during your stay. However, we take the maintenance of our facilities seriously and assure you that our team regularly inspects all amenities to ensure they are in proper working condition. Rest assured, we will investigate the issues you've mentioned thoroughly to prevent any recurrence in the future. Your feedback is invaluable to us as we continuously strive to improve our guests' experience.

Dear Matthew, We are truly sorry to hear about your disappointing experience during your stay. Your feedback regarding the maintenance of our property is concerning, and we want to assure you that we take it seriously. Maintaining the highest standards of cleanliness and upkeep is paramount to us, and we apologize for any shortcomings you encountered. Rest assured, we are actively addressing these issues to ensure they are rectified promptly. We sincerely appreciate your honesty and hope for the opportunity to make it right for you in the future. Thank you for bringing these concerns to our attention.

Dear Matthew, We are deeply sorry to hear about the series of issues you encountered during your stay at our property. Your experience is certainly not reflective of the high standards we strive to uphold. We understand the inconvenience and frustration caused by the water leaks in the front desk area and the drainage problem with the downspouts. Please accept our sincerest apologies for these shortcomings. Rest assured, we are actively addressing these maintenance concerns to prevent recurrence and ensure a more comfortable stay for all our guests. Your feedback is invaluable to us, and we genuinely appreciate you bringing these matters to our attention. We hope to have the opportunity to regain your trust and provide you with a seamless experience in the future.

Hi Luis,We sincerely apologize for any inconvenience you experienced during your stay in Room 123. Our team works diligently to ensure all amenities, including heating systems, are fully operational for our guests' comfort. However, fluctuations in weather conditions can occasionally pose challenges for maintaining consistent room temperatures. We appreciate your feedback and will use it to address any issues to enhance the experience for future guests.

Hi Armando,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

Hello,We appreciate your feedback and apologize for any inconveniences you encountered during your stay. Our team strives to maintain high standards of cleanliness and comfort for all guests. We take your comments seriously and will address the issues you've mentioned with our maintenance and housekeeping staff to ensure improvements are made. While we're glad you found some aspects of your stay satisfactory, we're committed to delivering a consistently excellent experience for all our guests. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.

Hi Sophia,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your comments and high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

Hi Antoinette,We sincerely apologize for any inconvenience you experienced during your stay. Rest assured, we take maintenance issues seriously and strive to promptly address them. Our team regularly inspects and maintains all amenities to ensure they are in proper working condition. Please know that your feedback has been duly noted, and we will take appropriate measures to prevent such occurrences in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless experience.

Hi Wendy,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

Hi Maria! We're sorry to hear that your experience did not meet your expectations. Your feedback is important to us, and we apologize for any inconvenience or disappointment you experienced during your stay. We would greatly appreciate it if you could provide us with more details about the aspects of our property that you found to be in poor shape. This will help us address any issues and make necessary improvements to enhance the experience for our guests. Please know that we are committed to providing our guests with a comfortable and enjoyable stay, and we will take your feedback into consideration as we strive to improve our property. If you have any further concerns or if there's anything else you would like to share with us, please don't hesitate to reach out. Your satisfaction is important to us, and we value your feedback. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.

Hi Deanna,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Our team works diligently to address issues promptly, and we regret that you encountered difficulties with the TV and shower knob. Please know that we take such matters seriously and have shared your comments with the relevant departments for immediate attention. We strive to provide a comfortable and enjoyable experience for our guests, and your insights contribute to our ongoing efforts to enhance our services.

Hi Jordan,We appreciate the time you took to share your feedback regarding your recent stay at our hotel. We sincerely apologize for any inconvenience caused by the smell of cigarettes in your room. Our hotel strictly enforces a non-smoking policy on non-smoking rooms, and we conduct thorough cleaning processes to ensure all rooms meet our high standards of cleanliness. We will investigate this matter further to identify and address the issue promptly. We value your input and will continue to strive towards providing a comfortable and enjoyable experience for all our guests.

Hi Korina,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Our team strives to maintain high standards of cleanliness, and we regret that the towels provided did not meet your expectations. We will address this issue with our housekeeping staff to ensure proper drying procedures are followed. Regarding the phone not working, we apologize for any frustration this may have caused and will promptly investigate and rectify the technical issue. We value your input as it helps us improve our services for future guests.

Thank you for your wonderful rating and your business.

Hi Gloria,We sincerely apologize for the inconveniences you experienced during your stay at our hotel. We take guest feedback seriously and would like to assure you that our team is actively addressing the issues you've raised. Our maintenance team is working diligently to resolve the showerhead issue promptly. Additionally, we are investigating the lapse in room service and will reinforce our procedures regarding towel replenishment and bed-making. We appreciate your patience and understanding, and we are committed to enhancing our services for a better guest experience.

Hi Maria, with us. We regret any discomfort caused by the unavailability of a first-floor room and the absence of an elevator. Our team strives to accommodate guest requests to the best of their ability. We understand the importance of a peaceful night's sleep and apologize for any disturbance caused by the freeway noise. Regarding the cleaning chemicals, we use industry-standard products to maintain a clean and sanitary environment; however, we apologize if the scent was overwhelming. We take guest feedback seriously and will address the issues you've raised internally. We appreciate your insights and will use them to improve our services.

Hi Gabriela,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

Hi James,We appreciate your feedback and apologize for any inconveniences you may have experienced during your stay. Our commitment to maintaining a high standard of quality is paramount, and we regret if certain aspects fell short of your expectations. Rest assured, we take all guest concerns seriously, and your comments will be shared with our management team for further assessment. We continuously strive to improve our facilities and appreciate your insights as we work towards enhancing the overall guest experience.

Hi Wilfredo! Thank you for choosing Days Inn by Wyndham Banning Casino/Outlet Mall and for the outstanding 5 out of 5 rating! We are delighted to learn that your experience exceeded expectations. Your satisfaction is our utmost priority, and we appreciate your positive feedback. It's guests like you that inspire our team to continue delivering exceptional service and creating memorable moments. We look forward to the pleasure of hosting you again for another outstanding stay. If there's anything specific you enjoyed or any suggestions you may have, we'd love to hear more about your experience.

Hi Ashley! We want to express my sincere apologies for the inconvenience and frustration you experienced regarding your reservation mix-up. We understand the frustration and disappointment this situation caused, and we want to assure you that we take your concerns seriously. We apologize for any miscommunication or inconvenience during your attempt to extend your stay. It's regrettable that we were unable to accommodate your request as desired, and we understand the impact this had on your travel plans. Please know that we are reviewing our reservation policies to ensure that we can better assist guests in similar situations in the future. Additionally, we appreciate your understanding and cooperation in resolving this matter with your bank. If there is anything specific you'd like to discuss or if you have additional concerns, please feel free to reach out. We value your feedback, and we hope to have the opportunity to make amends in the future.

Hi Jasmine,We appreciate your feedback and apologize for any inconvenience you may have experienced during your stay. Our commitment to cleanliness is of utmost importance, and we assure you that we are actively addressing the issues you raised. Our housekeeping team is conducting a thorough review of the room maintenance procedures to ensure a more meticulous approach in the future. We value your input and will use it to enhance our standards for the overall satisfaction of our guests.

Hi Suraj,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

Hi Randy! We sincerely apologize for the inconvenience you experienced regarding your driver's license during your stay with us. Your feedback is deeply concerning, and we regret any distress or inconvenience caused. Losing a personal item, especially a driver's license, can be a significant inconvenience, and we understand the frustration you must feel. We take this matter seriously, and we will be conducting a thorough investigation to understand the circumstances and ensure that corrective measures are taken immediately. Please accept our sincere apologies for any shortcomings in our service, and we appreciate your bringing this matter to our attention. If there's anything more you would like to share about your experience or if there's anything we can do to assist in resolving this matter, please feel free to contact us directly. We appreciate your feedback, and we hope you might consider giving us another opportunity to provide you with the positive experience you deserve.

Hi Marianne,Thank you so much for your delightful feedback! We are thrilled to hear that our front desk clerk left a positive impression on your stay. It warms our hearts to know that their kindness, pleasant demeanor, and helpful nature added to the enjoyment of your time with us. Our team is dedicated to providing exceptional service, and it's fantastic to see their efforts recognized. We appreciate your kind words and hope to welcome you back for another fantastic experience soon.

Hi Maria,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

Hi Miguel,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

Hi Elizabeth,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

Hi Oulayvanh,We appreciate the feedback from our valued guest and apologize for any inconvenience experienced during their stay. Our team is committed to providing exceptional service, and we regret that their expectations were not fully met. We take all guest feedback seriously and will use this opportunity to assess and improve our services. We hope to have the chance to welcome them back in the future and provide an enhanced experience that reflects the high standards we strive to maintain.

Hi Antwanette,We appreciate your positive feedback and are delighted to hear that you enjoyed your stay with us. Our team strives to provide a comfortable and enjoyable experience for all our guests, and it's rewarding to know that we met your expectations. Your kind words serve as motivation for us to maintain our high standards of service. We look forward to welcoming you back on your next visit to our hotel.

Hi Monica,Thank you so much for taking the time to share your fantastic feedback! We're thrilled to hear that you found our hotel to be a convenient and enjoyable place to stay. Our team takes great pride in providing friendly and attentive service, and we're delighted that you experienced just that. It's wonderful to know that our prime location, surrounded by dining options and a Starbucks, added an extra layer of convenience to your stay. As for our comfy beds, we're overjoyed that you had a restful night's sleep. We can't wait to welcome you back for another delightful stay in the future. Safe travels!

Hi Oranij Yoli,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.