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Reviews of Super 8 by Wyndham Richmond

2 out of 5
Super 8 by Wyndham Richmond
888 Slumber Lane, Richmond, MO

Reviews

8.6

Excellent

Rating 10 - Excellent. 85 out of 171 reviews" "
Rating 8 - Good. 60 out of 171 reviews" "
Rating 6 - Okay. 15 out of 171 reviews" "
Rating 4 - Poor. 8 out of 171 reviews" "
Rating 2 - Terrible. 3 out of 171 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Very friendly and helpful front desk staff
Stayed 1 night in Mar 2024

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and the staff was very friendly. The only thing I would suggest is that they put coffee makers and microwaves in the rooms.
Stayed 1 night in Mar 2024
Response from Ellen on 4 Mar 2024
Thank you for your review of our Richmond Super 8. Hope to see you again soon.

8/10 Good

Patricia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Was okay overall but the place is looking a little old and could use a remodel. The continental breakfast was pretty basic. Many other Hotels have a hot breakfast for the same $100 room price. But this Super 8 is the only option in Richmond Mo. So you only get what you get.
Stayed 1 night in Feb 2024
Response from Ellen on 26 Feb 2024
Thank you for your review of our Richmond Super 8!We take our reviews very seriously. We try to be thebest we can be.Thank :you

10/10 Excellent

Stephen R

Liked: Cleanliness, staff & service, property conditions & facilities
Construction in parking area. No big deal
Stayed 1 night in Feb 2024
Response from Ellen on 8 Feb 2024
Thank you for your review of our Richmond Super 8.We do hope to see you again soon.

10/10 Excellent

Jonathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone very nice and worked with us on our accommodations.
Stayed 2 nights in Jan 2024
Response from Ellen on 24 Jan 2024
Thank you for your review of our Richmond Super 8.Hope to see you again soon.

8/10 Good

Mary

Stayed 1 night in Dec 2023
Response from Ellen on 24 Jan 2024
Thank you for your review of our Richmond Super 8.Hope to see you again soon.

10/10 Excellent

Jacqueline

Stayed 2 nights in Dec 2023
Response from Ellen on 7 Dec 2023
Thank You so much for your review of our Richmond Super 8. Hope to see you again soon.

10/10 Excellent

Benjamin, Chicago

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Beds were comfortable and the staff were very helpful and responsive.
Stayed 1 night in Nov 2023
Response from Ellen on 4 Dec 2023
Thank you for your review of our Richmond Super 8.Hope to see you again soon.

6/10 Okay

Stephanie

Liked: Staff & service
Stayed 1 night in Nov 2023
Response from Ellen on 4 Dec 2023
Thank you for your review of our Richmond Super 8.We hope to see you again soon.

10/10 Excellent

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in was super easy and the person working was very friendly. Nice and convenient room location.
Stayed 1 night in Nov 2023
Response from Ellen on 3 Nov 2023
Thank you for your kind review of our Richmond Super 8.Hope to see you again soon.

10/10 Excellent

bonnie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were pleasantly surprised with the cleanliness, and friendliness of the staff. The room has a new rocker recliner,and the bed is very comfortable.
Stayed 1 night in Oct 2023
Response from Ellen on 9 Oct 2023
Thank you so much for your review of our Richmond Super 8.We hope to see you again soon.

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Ellen on 26 Sept 2023
Thank you for your review of our Richmond Super 8.Hope to see you again soon.

8/10 Good

Krista

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Ellen on 26 Sept 2023
Thank you for your review of our Richmond Super 8.Hope to see you again soon.

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023
Response from Ellen on 13 Sept 2023
Thank you so much for your review of our Richmond Super 8. Hope to see you again soon.

8/10 Good

Susie

Liked: Cleanliness, staff & service
Staff was very nice.
Stayed 3 nights in Sep 2023
Response from Ellen on 12 Sept 2023
Thank you for your review of our Richmond Super 8.Hope to see you again soon.

10/10 Excellent

Shelly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to orrick missouri
Stayed 1 night in Sep 2023
Response from Ellen on 12 Sept 2023
Thank you for the review of our Richmond Super 8.Hope to see you again soon.

4/10 Poor

Rachel

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms smelled like mildew. Everytime the AC kicked on it smelled like urine for 15 seconds. The toliet had not been cleaned and there was feces on the exterior. Black specks came out of the sinks when used. Also the smallest pillows known to mankind. King size bed with 2 half-queen sized pillows.
Stayed 1 night in Sep 2023
Response from Ellen on 7 Sept 2023
Well I am so sorry for your unpleasant stay. I apprecaite the feed back. I will address the issue. This is not the normal for our hotel.I hope you will give us another chance.

10/10 Excellent

Samir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Awesome staff. Good breakfast. Lot of nearby food options.
Stayed 4 nights in Aug 2023
Response from Ellen on 23 Aug 2023
Thank you for your review of our Richmond Super 8.Hope to see you again soon!

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This property allowed me to do my business in the area with complete onvenience. The overall condition of the property was just fine, and the staff was uniformy friendly and attentive...my only "small gripe" with this property was the lack of sufficient electrical outlets in the room. Most of us travel with multiple devices which need recharging, etc., and this property is likely older and not updated in wiring.
Stayed 1 night in Aug 2023
Response from ellen on 23 Aug 2023
Thank you for your feedback. We take each suggestion into consideration. Thank you for your time.Hope to see you again soon!

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that it was close to my family i was visiting
Stayed 2 nights in Aug 2023
Response from Ellen on 17 Aug 2023
Thank You so much for your review of our Richmond Super 8.Hope to see you again soon.

4/10 Poor

JP

Disliked: Amenities, property conditions & facilities
no HD and old TV, patches on holes in wall but not painted, furniture beat up and stained-- several outlets did not work, lousy mattress
Response from Ellen on 17 Aug 2023
Sorry for your unpleasant stay at our Super 8.We try hard to keep our guests comfortable.I hope you give us another chance.Thank You

2/10 Terrible

karen

Stayed 1 night in Aug 2023
Response from ellen on 23 Aug 2023
You must have had a bad experience at our Richmond Super 8. If you will be more specific, I would be happy to address, Hope you will give us another chance.Thank you

10/10 Excellent

Angelena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and friendly staff
Stayed 1 night in Jul 2023
Response from Ellen on 2 Aug 2023
Thank you so much for your review of our Richmond Super 8. Hope to see you again soon.

10/10 Excellent

kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice. Clean. No breakfast lol. I mean eggs bacon etc….Yes cereal and fruit.
Stayed 2 nights in Jul 2023
Response from Ellen on 2 Aug 2023
Thank you for your review of our Richmond Super 8. Hope to see you again soon!

10/10 Excellent

Iris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Ellen on 17 Jul 2023
Thank you so much for your review of our Richmond Super 8.Hope to see you again soon.

8/10 Good

Carole

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Ellen on 17 Jul 2023
Thank you so much for your review of our Richmond Super 8!Hope to see you again soon.

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, property conditions & facilities
The staff was very helpful. Was a great stay Thank You!
Stayed 1 night in Jul 2023
Response from Ellen on 11 Jul 2023
Thank you for your review of our Richmond Super 8!Hope to see you again soon.

8/10 Good

Arthur Carter

Travelled with family
Liked: Staff & service, room comfort
Wonderful person at the front desk
This visit was to see family and friends in the Richmond area. I can't say enough about the welcome and help my wife and I received from a person who works at the front desk. She went above and beyond to serve and help my wife and me.
Stayed 3 nights in Jun 2023
Response from Ellen on 20 Jun 2023
Thank you for your review of our Richmond Super 8.Hope to see you again soon.

10/10 Excellent

NANCY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was one of the best Super 8's we have used.
Stayed 1 night in Jun 2023
Response from Ellen on 20 Jun 2023
Thank you for your review of our Richmond Super 8.Hope to see you again soon.

10/10 Excellent

JAMES T.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I am not a picky person, but I DO want a nice clean, comfortable, QUIET room, and I was not disappointed. "Scott" at front desk was helpful and even helped me connect with their WiFi. My room was very nice, no MW though, and the mini-fridge froze everything in it, which to me is not a big deal. Room was clean and had a coffeemaker, which I always like. Snack machine was a bit pricey, but heck, there is a WalMart literally across the road. Within walking distance with no traffic was a KFC and Burger King. Breakfast is 7-9 AM with yogurt, cereal, juice, coffee, pastries, (basically a Continental breakfast) but again, it's included in your stay! I would definitely recommend this Super 8 to anyone, and I would not hesitate to stay there again.
Stayed 1 night in Jun 2023
Response from Ellen on 20 Jun 2023
Thank you for your review of our Richmond Super 8.Hope to see you again soon.

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service
It was clean, and overall fine. Bathroom could use a bit of a refresh.
Stayed 1 night in Jun 2023
Response from Ellen on 20 Jun 2023
Thank you for your review of our Richmond Super 8.We take all suggestions into consideration.Hope to see you again soon.

8/10 Good

Delma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend
Stayed 1 night in May 2023
Response from Ellen on 16 May 2023
Thank you for your review of our Richmond Super 8.Hope to see you again soon.

10/10 Excellent

Kim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay during local Mushroom Festival
Excellent one night stay. Friendly front desk staff. Will defiitely stay again. Thank you!
Stayed 1 night in May 2023
Response from Ellen on 8 May 2023
Thank you so much! Hope to see you again soon.

10/10 Excellent

Melinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:)
Stayed 1 night in Apr 2023
Response from Ellen on 8 May 2023
Thank you for your review of our Richmond Super 8.Hope to see you again soon.

10/10 Excellent

Craig, Manor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quick stay.
Stayed 1 night in Apr 2023
Response from Ellen on 28 Apr 2023
Thank you so much for your review of our Richmond Super 8. Hope to see you again soon.

2/10 Terrible

Billy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like a 30 year old motel
Stayed 1 night in Apr 2023
Response from Ellen on 27 Apr 2023
I am sorry you feel this way. Our property is 25 years old.I wish you could be more specific with the problems you had while staying with us. I hope you will give us anotherchance.

8/10 Good

Billie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was pretty clean we had a jacuzzi in our room loved that. The breakfast had nothing hot to eat . But the staff was wonderful.
Stayed 2 nights in Apr 2023
Response from Ellen on 25 Apr 2023
Thank you for stayng with us!Hope to see you again soon!

6/10 Okay

Patricia

Liked: Cleanliness, property conditions & facilities
Breakfast lacking
Stayed 1 night in Mar 2023
Response from Ellen on 10 Mar 2023
Thank you for your review of our Richmond Super 8.Hope to see you again soon.

2/10 Terrible

Tim

Stayed 1 night in Feb 2023
Response from Ellen on 10 Mar 2023
Thank you for stayin with us.Hope to see you again soon.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffb and clean rooms. Great place to stay while visiting family.
Stayed 7 nights in Nov 2022
Response from Ellen on 28 Nov 2022
Thank you for your review of our Richmond Super 8.Hope to see you again soon.

8/10 Good

Jeremy

Travelled with family
Liked: Staff & service, amenities
Friendly staff and helpful since a couple of toothbrushes were forgotton. Rooms were getting dated but beds were still comfortable - close to a Subway and Burger King so kids were happy
Response from Ellen on 10 Nov 2022
Thank you for your review of our Richmond Super 8.Hope to see you agai soon.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean comfortable bed and friendly staff
Stayed 1 night in Oct 2022
Response from Ellen on 11 Oct 2022
Thank you so much for your kind review of our RichmondSuper 8. Hope to see you again soon.

8/10 Good

Gerald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Sep 2022
Response from Ellen on 4 Oct 2022
Thank you so much for your kind review of our RichmondSuper 8. Hope to see you again soon.

8/10 Good

Thomas, Decatur

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the staff was friendly. Check-in was a little slow.
Stayed 2 nights in Sep 2022
Response from Ellen on 9 Sept 2022
Sorry to hear about the delay in your check in.We will definitely work on this.Hope to see you again soon.

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Ellen on 29 Aug 2022
Thank you so much for your kind revkew of our RichmondSuper 8. Hope to see you again soon.

10/10 Excellent

Lois

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great. Staff was very friendly and accommodating. Felt like home when we finished our day. Beds were comfortable. Breakfast was normal continental. Would stay again.
Stayed 7 nights in Jul 2022
Response from Ellen on 8 Aug 2022
Thank you for your kind review of our Richmond Super 8! We hope to see you again soon.

10/10 Excellent

Bill

Liked: Cleanliness, amenities, property conditions & facilities
Don't really have time to respond further.
Stayed 1 night in Jul 2022
Response from Ellen on 25 Jul 2022
Thank you! Hope to see you again soon.

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Ellen on 25 Jul 2022
Thank you, Hope to see you again soon.

10/10 Excellent

Barry

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It’s was so clean and quiet and the staff was very polite
Stayed 1 night in Jun 2022
Response from Ellen on 25 Jul 2022
Thank you so much for your kind review of our Richmond Super 8. Hope to see you again soon.

10/10 Excellent

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff at the front desk and housekeeping, convenient location, easy parking, comfortable bed and pillows, quiet and affordable!
Stayed 3 nights in Jun 2022
Response from Ellen on 27 Jun 2022
Thank You for your kind review of our Richmond Super 8. Hope to see you again soon!