"The night we arrived, another couple was given the same room and keys. I then noticed black mold on the shower curtain. The room I paid for was a deluxe room with king size bed. I was given a room with a queen bed. It took approx 2 hours before a correct room was provided. They put a clean shower curtain in the new room. Carpeting appeared to have never been shampooed Multiple stains. Truly not what I expected for an Omni Hotel."
"The guest laundry facilities were broken. So we couldn't wash or dry our wet clothes for swimming. The hot tub and pool was dirty and hot tube had a weird mildew smell to it but was hot.The property is definitely older and needs updates. the tiles in the room bathroom were broken and the beds were not soft and comfy. The breakfast was adequate the omelets were delicious but the price for the breakfast per person was a bit costly. The staff were very wonderful and helpful polite and professional."