"Stayed at the Chelsea many many times and it will forever be my favourite. Room is always clean, love having a balcony, staff is fantastic, and location is perfect."
"This hotel has bed bugs. In the hide a bed we found clear indications of bed bugs. The couch had blood stains and was never cleaned. This was at 1 am and front desk came up, took pictures and confirmed they had one room that was treated last month. That room was treated. Nothing else. They also told us that"
"Some rooms have been upgraded, some have not been and are outdated. The staff was really nice and did move us to a nicer room when we asked. Unfortunately, the living room had a TV but it only functioned as a picture frame, you could not actually watch TV on that. Only the TV in one of the bedrooms actually had tv channels on it."