We stayed in an outstanding corner suite which had a large balcony with a fantastic view towards the mountain Pirin. All windows in the room can be opened which is great. The room was massive and had a dining table and area too. The bathroom was outstanding and massive with both a shower cabin and bathtub. The hotel offers a wonderful breakfast buffet where staff will also prepare you unlimited omelets, egg dishes, crepes, espressos, champagne, freshly squeezed juices, etc. This hotel is truly on a world-class scale!
Ian from Toronto, Canada
This modern, chalet-style ski-in, ski-out hotel is situated next door to the Gondola Ski Station in the Bankso resort, which …More
Great hotel, clean, modern, large selection for breakfast buffet, spa facilities great. Bus running to gondola every half hour from 8-5.30. The only down point was having to get a taxi into town to go out in evening. The disco at hotel was quiet/empty and we didnt want to eat at hotel in evening as we liked to try a range of foods.
This hotel is suitable for all - couples, families etc
The hotel is amazing, staff are great, but would be unfair to say that they are only in the hotel; bulgarians are happy, cheerfull and helpfull people in general.
Spa is fantastic and free for guests...
Internet works at full strengh anywhere in the hotel...
Transfer from Sofia is available and Shuttle to the ski station works very well
The only minor down side is the location which despite of been in a great area, in winter can be a little problem because Borovets village ends up not been a walking distance destination for a dinner out...
We were two couples so sharing 10levas (£5) each way was never a problem...
But still if you have a full board deal or feel like, the hotel's restaurant definitely deserves a thumbs up!!!!
"Very nice but ... bring your own cooking utensils!"
Overall excellent. My only complaint was that although our 2-bed apartment had a kitchenette, no cooking items (e.g. pot, kettle) were provided. Apparently because we had not requested them at the time we booked.
The hotel staff were very prompt and helpful.
We stayed in one of the apartments. It was a very generous size with excellent quality furniture and amenities. The cleaner who came everyday was conscientious and cheerful.
A welcome change from room sizes and service here in the UK!
Shuttle service from the hotel to the gondola starts at 08:00 and is every 15minutes.
Good quality food.
Overall very good value hotel.
"Nice hotel to stay, however not an impressive one"
First of all, the hotel location is very difficult to find - the location shown on Expedia map is definitely wrong!
The staff is really nice and helpful, the hotel design is original. The breakfast needs improvement, rooms are big enough but everything inside looks cheap.
I needed a place to stay for just one night after a late evening arrival at Plovdiv airport. Staff was helpful and friendly but since Bulgarian is my native language I couldn't really say anything on their foreign languages skills. The room was clean and quite spacious and to my surprise there was even a kettle but no tea/coffee, sugar, not even spoons. Door lock was a bit flimsy, standard keys used. Lifts are really old with no automatic door.
Location is great - right in the heart of the city, just off the main pedestrian street and within a short walk from all tourist attractions. It gets a bit noisy at night due to the bars and restaurants next door but that was fine for a short stay. Overall I wouldn't recommend this place if you are staying longer, on a holiday and/or with family.
A lovely hotel with a peaceful atmosphere and right in the centre of the town.But not noisy as not on a main road so little traffic. Traditional style of decor with a lot of wood carvings and wood furniture in rooms. The staff are very friendly and helpful and many speak English. The room was very spacious and airy with good hot shower and cleaned every day. Good selection of food on the menu and you could also choose from the tavern menu and get a 10% discount. Very good portions and all prepared fresh for you when you ordered. Traditional Bulgarian food as well as European and catered for lacto-vegetarians. Wine and beer local and very good. Suitable for couples and families. No lift all stairs though. Sauna and massage available on request, pay extra. We would stay there again and recommend it to others
*For these trips, trip savings is at least equal to the cost of the flight or hotel if booked separately. Note: For trips including flights, you will be charged by the airline for the flight, but your savings on the trip will equal the cost of the flight.