Poolside bar

Reviews of Best Western Plus Hotel Plaza

4 out of 5
Best Western Plus Hotel Plaza
7 Ierou Lochou Street, Rhodes, Rhodes Island

Reviews

8.6

Excellent

Rating 10 - Excellent. 311 out of 746 reviews" "
Rating 8 - Good. 345 out of 746 reviews" "
Rating 6 - Okay. 68 out of 746 reviews" "
Rating 4 - Poor. 16 out of 746 reviews" "
Rating 2 - Terrible. 6 out of 746 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

shanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great simple hotel but very comfortable in the center of the city! The breakfast was the best part! Great value, decent sleep and easy to get around. Staff were super and hot water is fantastic on rainy cold day unlike some of the other hotels we’ve stayed at in Greece!! Definitely will be returning!!
Stayed 2 nights in Nov 2023

10/10 Excellent

Gustavo

Stayed 3 nights in Nov 2023
Response from Nikoletta - Front Desk on 25 Nov 2023
Thank you for rating us! Looking forward to welcome you again! With compliments,

10/10 Excellent

Danny

Stayed 2 nights in Nov 2023
Response from Nikoletta - Front Desk on 25 Nov 2023
Thank you for rating us! Looking forward to welcome you again! With compliments,

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a relaxed placed to stay when in transit from symi
Stayed 1 night in Nov 2023
Response from Nikoletta - Front Desk on 25 Nov 2023
Thank you for your kind words! Looking forward to welcome you again! With compliments,

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Giovanna
Great location, Aris was very helpful.
Stayed 1 night in Nov 2023
Response from Nikoletta - Front Desk on 6 Nov 2023
Thank you for your kind words! Hope to welcome you again!

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023
Response from Nikoletta - Front Desk on 6 Nov 2023
Thank you! Hope to welcome you again!

8/10 Good

Timoleon

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023
Response from Nikoletta - Front Desk on 25 Nov 2023
Thank you for rating us! Looking forward to welcome you again! With compliments,

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Nikoletta - Front Desk on 6 Nov 2023
Thank you! Hope to welcome you again!

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was told about this hotel by friends who use it on their way to Symi. Perfect position to get to the harbour to catch a ferry in the morning. Extensive breakfast and very friendly staff. Will stay again.
Stayed 1 night in Sep 2023
Response from Nikoletta - Front Desk on 6 Nov 2023
Thank you Mrs Ann! Hope to welcome you again!

8/10 Good

Katina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel
Stayed 4 nights in Sep 2023
Response from Nikoletta - Front Desk on 6 Nov 2023
Thank you! Hope to welcome you again!

10/10 Excellent

Rebecca

Travelled with partner
Liked: Amenities
Fabulous location, friendly staff, reasonable priced food, good sized rooms. Perfect hotel for guests travelling internationally as the location is excellent. Thank you for a great stay!
Stayed 5 nights in Sep 2023
Response from Nikoletta - Front Desk on 6 Nov 2023
Thank you for your nice words! Hope to welcome you again!

8/10 Good

Martyn

Liked: Staff & service
A well located hotel. Just 5 minutes walk to seafront and 10 minutes to the walled city. A competent hotel and I enjoyed my 7 day stay. However, quite "old school" and more suited to the mature guest. Needs refurbishment in some public areas, such as the heavily worn carpeting. However I would recommend the hotel.
Stayed 7 nights in Sep 2023
Response from Nikoletta - Front Desk on 6 Nov 2023
Thank you for your rate! Our hotel will be closed on winter beacause of renovation! We are lloking to be better this summer! Hope to welcome you again!

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but not cheap
Everything was fine, at 3.30pm I asked reception to help as the safe was locked before our arrival. No action! My only other comment is the price which has virtually doubled .the breakfast was first class .
Stayed 1 night in Sep 2023
Response from Nikoletta - Front Desk on 6 Nov 2023
Dear Mr Colin, Thank zou for your rate!We apologize for this bad experience with the safebox. You help us with your comments to improve our services. We hope to welcome you again!

8/10 Good

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and excellent service.
Stayed 7 nights in Aug 2023
Response from Nikoletta - Front Desk on 6 Nov 2023
Thank you so much! Hope to welcome you again!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel centrally located. Staff were very friendly and the breakfast selection was great
Stayed 1 night in Aug 2023

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023

10/10 Excellent

louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff and maids, very clean and comfortable room. Nice pool and smart reception/bar.
Stayed 7 nights in Aug 2023

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect location. everything is in walking distance. Beach, shops, port, old town, new town, loads or bars and restaurants. But yet a quiet location. Bed was a bit hard for me so they added a topper straight away , much better. We used the pool a lot and we always got a sun bed no matter what time we went. Leaning staff was lovely and nothing too much trouble. We also used the complimentary shower and luggage room after check out as we had a late flight.
Stayed 7 nights in Jul 2023

10/10 Excellent

Cagil, Istanbul

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 7 nights in Jun 2023

10/10 Excellent

Gurdeep

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, lots of nice restaurants nearby. Plenty of street parking nearby (requires paid ticket). Safe area. Friendly staff, clean rooms. Buffet breakfast with wide range of options and reasonable quality.
Stayed 5 nights in Jun 2023

10/10 Excellent

Christine Lindsay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was in an ideal location within walking distance to the beach, harbour, old town, new town and bus station.
Stayed 7 nights in Jun 2023

10/10 Excellent

Barry, Failsworth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023

2/10 Terrible

yair

Disliked: Cleanliness, staff & service, property conditions & facilities
poor
Stayed 6 nights in May 2023

8/10 Good

Afamefuna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Nikoletta Kakousiou - Reservations on 22 Jun 2023
Thank you for your rating.Looking forward to welcome you again!

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very nice and convenient hotel to stay a night or two before catching a ferry to another Greek island
Stayed 1 night in Apr 2023

8/10 Good

EVANGELINE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, good food and location.
Stayed 2 nights in Apr 2023

8/10 Good

Alexander

Stayed 5 nights in Apr 2023

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2023

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the warm water pool and the nightly going ons, great breakfast buffet I only wish we had a coffee maker or free coffee all day
Stayed 6 nights in Mar 2023

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing!
I had a really great time. The hotel was situated near the centre, very clean large comfortable rooms with balcony and I had a seaview, very nice and friendly staff throughout and service levels were amazing! I honestly thought it was 5 stars. I asked for a late check out and was given it complimentary. If I had one very small criticism it would be that they could change the shower system to something more modern.
My seaview from spacious balcony.
Stayed 4 nights in Mar 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally nice, well located hotel, pleasant stay.
Out of season so lots of facilities closed (including the outdoor pool. Staff friendly and helpful, nicely presented hotel, room clean, nice breakfast. Most things reasonably priced, including a set priced evening meal. Generally pleasant stay at a reasonable price, easy stroll to the old town along the harbour. Note that there really is little parking offered by the hotel. In the streets around there are parking restrictions but only for certain hours of the day, which change from day to day, and location to location, so still hoping I did not receive a parking fine for the hire car. Bet its awful in high season!
Stayed 5 nights in Mar 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
March visit
Couldn’t fault a thing, rooms were quiet and clean, serviced each day and tea and coffee restocked, receptionists helpful and polite. Nothing was too much trouble for restaurant staff we were even provided with a grab and go breakfast when we had an early start to our journey. Prices were competitive in restaurant and bar. Convenient location for ferries and shopping. Only thing that could be improved is if our next visit is for pleasure rather than a hospital appointment, we will work on that!
Stayed 3 nights in Mar 2023

10/10 Excellent

Susan

Stayed 2 nights in Jan 2023

10/10 Excellent

Adrian Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
What a great team at the plaza from the cleaners to the managers ,nothing is to much trouble for these guys great work plaza Try to have a drink at the bar with Enestice (barman)he has a great sense of humour and a good knowledge of rhodes town thank you all at the plaza and will see you again later in the year 👍

10/10 Excellent

mirza p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Dec 2022

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Nov 2022

10/10 Excellent

Clare Elizabeth Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was very fresh and clean and the choice of food for breakfast was amazing and so varied and the pool area outside was spacious too. A comfortable Hotel with welcoming and very helpful staff - would definitely stay there again. It was very central to all the attractions in Rhodes Town that we had planned to see. We only had a short stay in Rhodes Town so the location of the hotel was a prime factor in our booking. Would highly recommend it to others.
Stayed 3 nights in Sep 2022
Response from Nikoletta - Front Desk on 20 Oct 2022
Thank you for your feedback!We are looking forward to welcome you again! With compliments,

8/10 Good

Roslyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2022
Response from Nikoletta - Front Desk on 20 Oct 2022
Thank you for your feedback!We are looking forward to welcome you again! With compliments,

10/10 Excellent

JENNIFER

Stayed 9 nights in Aug 2022

10/10 Excellent

Eitan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מומלץ בחום
אחלה מלון. מיקום מצוין וצוות מעולה ונחמדים מאוד
Stayed 2 nights in Aug 2022
Response from Nikoletta - Front Desk on 20 Oct 2022
Thank you for your feedback!We are looking forward to welcome you again! With compliments,

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, polite and professional service.
Stayed 8 nights in Aug 2022
Response from Nikoletta - Reservations Dpt on 2 Sept 2022
Thank you! Looking forward to welcome you again! With Compliments,

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the hotel was in a great location easy accesss to all attractions in rhodes town.it has a lovely swimming pool outside,which didn't get too crowded.and breakfast had a really good buffy selection.really enjoyed are stay at this hotel.
Stayed 5 nights in Aug 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Very clean hotel
Stayed 3 nights in Aug 2022
Response from Nikoletta - Reservations Dpt on 13 Aug 2022
Dear guest, Thank you for your feedback! With compliments,

8/10 Good

Bernard

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Ok
In the pictures the room looked better It was a bit disappointed But after all ok
Stayed 3 nights in Jul 2022
Response from Nikoletta - Reservations Dpt on 13 Aug 2022
Dear Mr Bernard, Thank you for your feedback! With compliments,

10/10 Excellent

Ozgur, Ankara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location. Close to Downtown area.
Stayed 1 night in Jul 2022
Response from Nikoletta - Reservations Dpt on 13 Aug 2022
Dear guest, Thank you for your feedback! With compliments,

10/10 Excellent

Andrew James

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel, very close to the Old Town of Rhodes and the port of Mandraki to be able to get to boat cruises. Rooms were very clean and staff were very helpful.
Stayed 6 nights in Jul 2022
Response from Nikoletta - Reservations Dpt on 13 Aug 2022
Dear guest, Thank you for your feedback! With compliments,

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Best Western is a great location away from hustle and bustle of old town Rhodes yet easily walkable. Nice pool, fantastic staff!
Stayed 1 night in Jun 2022

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel close to all amenities
Three night stay at the beginning and end of our holiday in Symi.
Stayed 1 night in Jun 2022

10/10 Excellent

Aurelia

Stayed 2 nights in May 2022