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Reviews of Qube Hotel Bergheim

4 out of 5
Qube Hotel Bergheim
Bergheimer Str. 74, Heidelberg, BW

Reviews

9.0

Wonderful

Rating 10 - Excellent. 435 out of 788 reviews" "
Rating 8 - Good. 281 out of 788 reviews" "
Rating 6 - Okay. 53 out of 788 reviews" "
Rating 4 - Poor. 16 out of 788 reviews" "
Rating 2 - Terrible. 3 out of 788 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel
This is a modern hotel a short walk or tram ride from the old town. Our room was clean and very comfortable. Staff at reception were friendly, welcoming and helpful. There is an underground car park for which a fee is payable but it is secure so this was a positive for me. Breakfast was excellent. The hotel was full on our first night due to a festival taking place in the city so it was necessary to select a time slot for breakfast on the Sunday morning, this wasn't a problem and there was a good selection of food and this was kept stocked up throughout service. Even though the hotel was full it was very quiet (although when the people in the room above used their shower the water splashing on the shower base sounded something like an old steam train) If I were to return to Heidelberg in future I would be happy to stay at this hotel again.
Stayed 3 nights in Sep 2023

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern but comfortable hotel that is close to the train station and within walking distance of the old town. Staff were polite and helpful. Great free coffee in the lobby. Large room with a comfortable bed and the best shower I've had in years. Not only has heating and A/C ventilation, but also has heating/cooling floors in both bedroom and bathroom. We upgraded our room and ended up with a private patio which was a delightful surprise.
Stayed 2 nights in Sep 2023

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Qube hotel is perfectly located halfway between the central train station and the walkable boulevard in the historical center.
Stayed 1 night in Sep 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Convient to train and a reasonable walk to old town and Castle. Friendly and helpful staff.
Stayed 1 night in Sep 2023

10/10 Excellent

Katherine, San Antonio

Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Rashmi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We recommend Qube for a stay!
We loved our stay at the Qube. We traveled from USA and were skeptical the room would be small. We were pleasantly surprised the room was large and bathrooms even bigger. The room was very clean and well kept. We reached the hotel early and they accommodated an early checkin. The hotel had coffee and tea available. The location is quite ideal. Easy taxi drive or in fact you could walk to downtown Heidelberg or plenty of trains. Overall great experience and good staff.
Stayed 1 night in Jul 2023

10/10 Excellent

Lara A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The staff were friendly and helpful. The room was clean. It is a 30 minute walk to the old town square, but conveniently located next to a metro line.
Stayed 1 night in Aug 2023

10/10 Excellent

Regina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of four stayed here and greatly enjoyed our stay. It was very spacious and the bathroom was huge with a nice shower head. Transportation to and from any place is easily assessable and walkable. There’s also parking for 14 Euros/day. Breakfast was 19 Euro and had a great selection. I would definitely stay here again!
Stayed 3 nights in Jul 2023

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
It was great, the breakfast was really good, but the second bed was not very comfortable for the children.
Stayed 2 nights in Jul 2023

10/10 Excellent

Tony

Stayed 2 nights in Jul 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Sherri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply amazing! A true delight...
Stayed 4 nights in Jul 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023

6/10 Okay

Kasra

Stayed 1 night in Jun 2023

10/10 Excellent

Jennifer

Travelled with family
The apartment was clean, well-appointed and quiet. Excellent service from the friendly staff. Toby was especially helpful. Great 2 night stay!
Stayed 2 nights in Jun 2023

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff…cool room
Stayed 1 night in May 2023

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restaurant was really good and service was outstanding, definitely recommend! Hotel was comfortable, clean and quiet, staff very helpful. A short tram or bus ride to the centre of the old town.
Stayed 1 night in May 2023

10/10 Excellent

Xinjian

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for the early check-in
Stayed 1 night in May 2023

10/10 Excellent

Elizabeth

Stayed 4 nights in May 2023

8/10 Good

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Nice hotel with very friendly staff (especially in the restaurant). Lovely rooms with comfy beds and large bathrooms. Tasty breakfast (albeit a little expensive). Lovely rooftop with good views.
Stayed 1 night in May 2023

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Short trip
Super helpful staff. The room and breakfast were perfect. Would definitely stay here again.
Stayed 1 night in Oct 2022

8/10 Good

Tim

Stayed 3 nights in Oct 2022

8/10 Good

Norm

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms & bath were very clean and comfortable. Good AC. Only drawback for us was expensive breakfast buffet with no other Menu options. Good area, good bus service
Stayed 3 nights in Oct 2022

10/10 Excellent

Kathleen

Stayed 1 night in Sep 2022

10/10 Excellent

Carmit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

6/10 Okay

Derek

Liked: Cleanliness, property conditions & facilities, room comfort
Beware, no restaurant or bar on Sundays or Mondays
Very disappointed to find the restaurant and bar closed after a long days driving. Both are closed on Sunday and Monday, this was not clear to us. I checked on Hotels.com but it was not obvious. Very disappointed with this. The hotel and staff were perfect, no complaints with anything other than lack of restaurant and bar.
Stayed 1 night in Aug 2022

10/10 Excellent

Lijun

Travelled with family
Stayed 1 night in Aug 2022

10/10 Excellent

Sameen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent clean hotel , would have been nice to have breakfast included but very friendly and helpful staff.
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Maxime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Amazing atmosphere. Highly recommend
Stayed 1 night in Jul 2022

8/10 Good

Lacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was quite the walk from the edge of old town. When we checked in, we were told we were housed in a building around the corner. Did not like not being in the main building. Would choose a better location next time, however it was not unsafe. Just far.
Stayed 1 night in Jul 2022

10/10 Excellent

Amelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel with great facilities. Room was spacious and clean, we slept well every night. The hotel also has a great bar, we didn't try any food but the staff there were excellent. We arrived in Heidelberg via train station and this hotel is perfectly situated between the train station and the main high street with all the restaurants and shopping.
Stayed 3 nights in Apr 2022

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and Convenient. Great value.
Stayed for one night and was pleasantly surprised to find it clean, comfortable, and convenient to old town. This was the one hotel on our romantic Europe trip I booked out of pure convenience and price… not expecting much… but we ended up really liking it. We were lucky enough to find a free parking spot on the street so we didn’t have to use the garage. Hotel was located about a mile from old town and we easily hopped on Lime Scooters which were fun to ride and plentiful to locate. Staff was very friendly and gave us an early check in and upgraded our room. Breakfast was standard but did the trick. Totally recommend.
Stayed 1 night in Apr 2022

8/10 Good

Willi

Stayed 1 night in Feb 2022

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Angela, Guildford

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a last minute booking as we were let down by two earlier bookings. Best decision we made. Very impressed by the whole hotel - from its high level of customer service and cleanliness. Our room (3 adults) was a good size, with a large bathroom and tea / coffee making facilities nearby in the hallway. Breakfast buffet - food was fresh with a good variety. Will definitely go back!
Stayed 4 nights in Nov 2021

10/10 Excellent

Alexandra B.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was excellent. The staff was incredibly kind and accommodating. The strict adherence to Covid 19 protocols was a relief. They require proof of vaccination to reside in the hotel and enforce a mask policy while in shared spaces. Very well done!
Stayed 1 night in Nov 2021

8/10 Good

Daniella

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, great food, somewhat scary car park
This place is adequate but very quirky. It seems mostly catered to a business community. Very crazy neon lighting in the hallways and partly in the rooms. It was kind of dark to be honest- we were able to find our stuff, but it could have had another overhead light or two. The parking left much to be desired. We were able to park in their main garage which was a narrow scary zone. Its a stacked garage so you need to not have a high car, and no antenna. We saw someone's antenna get squished and they were a sedan (just as an FYI). Getting into the spots was kind of a joke and required a 10 point turn (maybe more) since you'd really want to back into a spot. Getting early to get a spot is a must or you might never be able to get in. They are narrow. If you don't see your car you have to raise the platform up until it shows up. The restaurant was great! If you stay do eat there since the food is excellent.
Stayed 2 nights in Oct 2021

10/10 Excellent

Elly

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Oct 2021

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay and helpful staff.
Stayed 1 night in Sep 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Reservation was switched from other Qube property in town. Apparently that hotel was unable to open due to COVID impacts. Had reserved a Junior Suite for three and the room at Qube Bahnstadt seemed small by comparison. Also, the bar and restaurant were closed and were being used for COVID testing. None of these shortcomings were communicated to me in a timely manner, which I find disappointing. Finally, the beds were very firm and uncomfortable. Qube Bahnstadt is an extremely nice property and I'm sure it will reach its full potential once COVID impacts subside.
Stayed 2 nights in May 2021

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Villa rooms at Qube are awesome.
Great place. Very friendly and helpful staff. We had a room in the villa which was a beautiful historic building. Room had a nice bathroom, great water pressure, hot water, and lots of room. Room had high ceilings, very clean and a/c. Highly recommend. The hotel restaurant had a short menu but great food. Wait staff was awesome. Less than a mile walk to the alt start area.
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Tadahide

Travelled with family
Liked: Staff & service
sIgma
We used apartment type. It was bit far from the reception as it was on the different building across the street. But the receptionist were very nice and the room was spacious that our family could relax.
Stayed 1 night in Aug 2020

10/10 Excellent

Kibong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was nice, staffs were kind, room was great and breakfast was excellent.
Stayed 1 night in Jul 2020

10/10 Excellent

Lee

Liked: Staff & service
Stayed 4 nights in Jan 2020