Local and international cuisine

Reviews of EMBL - Hotel ISG

EMBL - Hotel ISG
Im Eichwald 19, Heidelberg

Reviews

8.8

Excellent

Rating 10 - Excellent. 34 out of 63 reviews" "
Rating 8 - Good. 22 out of 63 reviews" "
Rating 6 - Okay. 7 out of 63 reviews" "
Rating 4 - Poor. 0 out of 63 reviews" "
Rating 2 - Terrible. 0 out of 63 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diamond in the residence
The hotel is wonderful, on the outskirts of the forest with easy access to hiking and a playground. Only a 12-minute drive to Heidelberg’s Altstadt, their breakfast was good and reasonably priced. Friendly staff, air conditioning, huge tub and shower in the junior suite, beautiful Biergarten with a playground to occupy the kids....all reasons why we would choose this hotel every time possible when visiting Heidelberg!
View from Apartment 52 patio.
Stayed 3 nights in Jul 2020

10/10 Excellent

Mayara

Stayed 1 night in Feb 2020

8/10 Good

Anjui

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suburban gem
Excellent bathroom. Nice balcony. Well equipped. Friendly staff. Lovely breakfast buffet. Clean & modern. Good closet storage. Good internet & tv. Good public transit to/from city centre.
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
No air-conditioning in the rooms. Rooms too small. Nothing around the property to do.
Stayed 1 night in Aug 2019

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and kudos to Vlad!
The service was excellent, friendly and always personable. A special kudos to Vlad who went beyond the call of duty to make us feel at home and special. He spoke English, Russian and of course German, and gave us guidance in everything we requested. Accommodating three adults in one room is a challenge in most European hotels, but we found it easy here. Although the hotel is located outside the city center, it was a great place to begin our driving tours of locations nearby such as Strasbourg, Speyer and of course the city center Heidelberg. There was parking and it was a short hop to all major motorways. I would stay here again in a heartbeat.
Stayed 2 nights in Jun 2019

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel & friendly staff
Very nice location and well kept. Was offered the buffet option for breakfast which was a win as it was a full American style vs the normal continental option which is more common during our European travels.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, had parking, the staff was lovely and the food was good.
Stayed 1 night in Apr 2019

10/10 Excellent

brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Floor
We stayed in room 52 which is on the top floor and it was great! Whole rooftop to ourselves. Separate room for the kids and very clean. Breakfast was also amazing. Great hotel at a great price.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
They did a great help and support while I was alone heading there.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Charles

Nice and clean
Nice place, friendly staff, just what we needed after a transatlantic flight
Stayed 1 night in Aug 2018

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in a comfortable hotel
Although the hotel was outside of town, the hotel itself was excellent and the staff were very helpful. There is a bus service just outside which takes you into town for less than €3. The hotel served great food in the evening at a very reasonable price and the breakfast buffet was also excellent. The room was very comfortable and clean. I would recommend and visit again.
Stayed 1 night in Aug 2018

6/10 Okay

Jan

Stayed 1 night in Jul 2018

10/10 Excellent

Mike, Warwick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with helpful staff in quiet location and good public transport service to Heidelberg
Stayed 2 nights in May 2018
Response from Kind regards, your reception on 4 Jun 2018
Thank you for your friendly rating!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place and convenient for EMBL
The hotel is clean, comfortable, easy to get to by public transit, and the hotel staff were very gracious and polite. The reception workers speak English (useful if your German is not good). The location is convenient for Boxberg and the EMBL, but not so much for downtown or the old town areas unless you want to spend 30-60 minutes on a bus/tram. I didn't have the breakfast, but there is a (paid) breakfast option that other guests said was good. Check-in and check-out was smooth.
Stayed 4 nights in May 2018
Response from Your reception on 4 Jun 2018
Thank you for your friendly rating. We also like the location of our hotel - calm, directly at the forest, close to the EMBL.

10/10 Excellent

Antony, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Saw Lean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel has an excellent view of the sunset. Room was spacious and comes with a roof top balcony.
Stayed 2 nights in May 2018
Response from Hotel reception on 29 May 2018
Thank you for your kind rating. Visit us again!

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel in quiet surroundings
This hotel, although a bit out of the way, was delightful. Friendly staff, comfortable room and good food. Parking was free as was Wi-fi. If we’d wanted to visit the centre of Heidelberg, there was a public bus service right outside the hotel. The hotel is perched up on Boxberg above the city. It was foggy whilst we were ther, but I’m sure there is a good view from the hotel. It also has a bear garden open in the summer months and a sauna too.
Stayed 1 night in Dec 2017
Response from Hotel ISG Heidelberg on 30 Jan 2018
Thank you for your kind rating! We are glad that you had a nice stay in our hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for EMBL
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Research facilities
Perfect and quiet, nice food and service - I will stay again
Stayed 2 nights in Oct 2017

10/10 Excellent

Hyunjoo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
하이델베르그 안전한 가족여행
좋은 위치, 조용한 연구단지 주변, 친절한 스태프
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019

10/10 Excellent

Dorrit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Dorrit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tmärkt i Heidelsberg vackra utkant.
Utmärkt övernattning i tyst, bekvämt rum och god middag o frukost efter en dag på sutobahn på väg söderut samt lika bekvämt och vänligt bemötande med tips om Heidelberg och kollektiv trafik mellan hotellet och centrum efter en dag genom norra Italien och Schweitz innan ytterligare en dag på autobahn norrut 10 dagar senare, då jag dessutom återfick min mobil-laddare som jag glömt på rummet vid den första övernattningen
Stayed 1 night in Sep 2019
Response from Sabine Lehninger on 11 Oct 2019
Vieeln Dank für Ihre freundliche Bewertung - wir freuen uns, dass es Ihnen in unserem Hotel gefallen hat! Freundliche Grüße - Rezeption des Hotels

6/10 Okay

Dieta, Bremen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Das Frühstücksbuffet war sehr gut. Die Frühstückszeiten hätten etwas früher sein können. Nur mit Glück bekamen wir einen der Außenparkplätze am Freitag abend und Samstag Mittag. Aber Samstag nachts nicht. Der freundliche Mitarbeiter an der Rezeption hat es uns dann ermöglicht einen Parkplatz in der Garage zu bekommen. Bewertung: Parkplätze sind rar und eng. Die Umgebung des Hotels gefiel uns nicht. Das im Bauhaus gehaltenen Stil sagte uns nicht zu.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and wide rooms, friendly staff and nice Biergarten.
Stayed 5 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

10/10 Excellent

Rainer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wohlbefinden mit Design und Stil
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
auf den doppelzimmern leider keinen kühlschrank,di ae
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Personal sehr freundlich und hilfsbereit. Nicht ausreichend Parkplätze. Suite ist eigentlich ein Appartement. Schlafzimmer ist klein, Badezimmer schön aber keine Gäste WC. Frühstück super. Hätte mehr für das Geld erwartet.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2019

8/10 Good

Renato

Liked: Cleanliness, staff & service, room comfort
Just for one night
First time for me in this hotel. Looking at the photos and reading the reviews I expected definitely a better structure. The hotel has no personality and the room I had wasn't in a good condition but enough clean. Inside there is a pretty good restaurant, I had dinner there and it was ok. Also the breakfast is ok. Anyway for one night it works.
Stayed 1 night in May 2019

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Zimmer war groß und zur Strassenseite. Da das Hotel in einer ruhigen Zone liegt ist ist sehr ruhig.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Mar 2019

8/10 Good

Guido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je recommande vivement. Bâtiment avec une histoire atypique lié aux grands architectes et designers de ces dernières années.
Stayed 1 night in Dec 2018

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Guter Empfang und ideale eigene Parkplätze Zimmer gross und sauber Restaurant und Küche nicht überzeugend deshalb kein Frühstück genommen Strasse relativ laut
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
感謝
夜遅かったのですが、市内のレストランに 忘れ物をしてしまい、フロントの方に相談しました。 英語しか出来ない私に代わって、ドイツ語でレストランへ連絡してくださり、翌日 無事に 忘れ物が手元に戻りました。 実に親切な対応が、とても有り難く、本当に助かりました。 他のスタッフも感じがよく、暖かみを感じました。 おすすめです。
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Freundliche Unterkunft, Anbindung an die Stadt mit Bus gut. Restaurant und Biergarten vorhanden. Frühstück sehr gut.
Stayed 1 night in Sep 2018