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Reviews of Atlantis Casino Resort Spa

4 out of 5
Atlantis Casino Resort Spa
3800 S Virginia Street, Reno, NV

Reviews

8.8

Excellent

Rating 10 - Excellent. 2141 out of 3435 reviews" "
Rating 8 - Good. 738 out of 3435 reviews" "
Rating 6 - Okay. 259 out of 3435 reviews" "
Rating 4 - Poor. 142 out of 3435 reviews" "
Rating 2 - Terrible. 155 out of 3435 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Melanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Upon check-in, I was aware I needed to pay the resort fee; however, the price was higher than what was stated on my confirmation. When I asked the employee why it was more, they just said that's what they charge and Expedia made the error. The Atlantis' own website shows the same price for the resort fee as Expedia, but the employee had no explanation as to why I had to pay more than either posted price.
Stayed 1 night in May 2024

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Karla

Liked: Cleanliness, amenities, property conditions & facilities
I like
Stayed 1 night in May 2024

10/10 Excellent

Robert, San Mateo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Najah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 4 nights in May 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Teresa, Rocklin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant options
Stayed 1 night in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
the best panroast in America
Stayed 3 nights in May 2024

8/10 Good

Mayker

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and room was clean. A lot of towels provided.
Stayed 1 night in May 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of things to do. The food selection was excellent and everything that we ate was amazing. The kids loved the pool and arcade! We would definitely stay there again!
Stayed 2 nights in May 2024

10/10 Excellent

Gus

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, updated and comfortable rooms! Casino nice and clean with minimal smoke .
Stayed 1 night in May 2024

10/10 Excellent

TM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and safe place
Stayed 3 nights in May 2024

10/10 Excellent

Ellen, MEADOW VALLEY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, great staff
Stayed 1 night in May 2024

8/10 Good

Sandeep

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great
Stayed 2 nights in May 2024

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guest rooms are very clean, have good amenities and recently remodeled. Staff are all very friendly,helpful and professional. There are excellent dining options onsite.
Stayed 3 nights in May 2024

10/10 Excellent

Ellen, MEADOW VALLEY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spa
Stayed 2 nights in May 2024

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a casino. Had everything!
Stayed 1 night in May 2024

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is where stay when in Reno. The rest is great, rooms are large and excellent dining options
Stayed 1 night in May 2024

8/10 Good

EVELYN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

david

Liked: Staff & service, amenities
Ok
Stayed 1 night in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent casino, the staff were the best. I believe I found my new home when in Reno.
Stayed 2 nights in May 2024

10/10 Excellent

Jeannette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Great staff would stay again.
Stayed 1 night in May 2024

10/10 Excellent

Tara, Lafayette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms, staff, restaurants and Casino were all freat. Skybridge to convention center super convenient. Lots of parking around the perimeter to self park. The steaks and service at Bistro Napa were excellent. I always love the Manhattan Deli.
Stayed 3 nights in Apr 2024

10/10 Excellent

Stephen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, clean inside and out , always smells good, all the staff are excellent, first class stay !
Stayed 2 nights in May 2024

8/10 Good

Patti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Kwok

Travelled with family
Liked: Staff & service
Bad smoking smell and room fixture too old
Stayed 1 night in May 2024

10/10 Excellent

Ioan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Vu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Nicole

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all very nice
Stayed 1 night in May 2024

10/10 Excellent

Gail

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love Atlantis! The best stay always
Stayed 1 night in May 2024

4/10 Poor

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was way too expensive. The hotel prices are rediculous, and using other companies like Expedia are still too much
Stayed 4 nights in May 2024

10/10 Excellent

Jacqulyn

Liked: Cleanliness, staff & service, property conditions & facilities
great place to stay and wonderful breakfast in the casino
Stayed 1 night in Apr 2024

10/10 Excellent

Tamra

Travelled with family
Friendly staff from check-in through to dinner to cocktail waitress while gambling. The spa was fabulous but would have been nice to know the indoor pool was closed for maintenance (It was definitely scheduled)
Stayed 1 night in May 2024

8/10 Good

kaining

Liked: Cleanliness, staff & service, property conditions & facilities
The room alarm clock went off 6am and woke us up. It should be turned off when they clean the room.
Stayed 1 night in Apr 2024

8/10 Good

Ishaq

Liked: Cleanliness, staff & service, property conditions & facilities
i didn't like the price compared to other good hotels in Reno
Stayed 2 nights in Apr 2024

6/10 Okay

alfred

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check in staff was unfriendly.didn’t seem to want to assist.never called back when a room was available.not good service at all
Stayed 1 night in May 2024

8/10 Good

Claude, Bellingham

Liked: Cleanliness, staff & service, property conditions & facilities
I liked this property for the Expedia price quoted and paid but when I arrived to find that there is an additional $40 resort fee that I must also pay left a bad taste...
Stayed 1 night in Apr 2024

10/10 Excellent

Alexandra

Stayed 1 night in Apr 2024

8/10 Good

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Dmitriy

Liked: Staff & service
Ok
Stayed 3 nights in Apr 2024

10/10 Excellent

David, Carmichael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t have to leave the propane to eat
Stayed 1 night in Apr 2024

8/10 Good

Sandra

Stayed 1 night in Apr 2024

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

nicholas

Travelled with family
Liked: Staff & service, property conditions & facilities
Parking lot is convenient. Room on the 10th floor felt outdated.
Stayed 3 nights in Apr 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place!
Stayed 2 nights in Apr 2024

6/10 Okay

Marygrace

Travelled with family
Our family enjoyed Atlantis being next to the Convention Center Volleyball Tournament, for easy parking, delicious meals with reasonable prices, but unfortunately on our last day, the next door rooms are smoking marijuana and horribly lingered to our room. It was awful!
Stayed 2 nights in Apr 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms. Staff was very courteous. Restaurant choices were pretty good.
Stayed 2 nights in Apr 2024