Room, 2 Queen Beds

Reviews of Fairfield Inn & Suites by Marriott Redding

2.5 out of 5
Fairfield Inn & Suites by Marriott Redding
5164 Caterpillar Rd, Redding, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 406 out of 671 reviews" "
Rating 8 - Good. 192 out of 671 reviews" "
Rating 6 - Okay. 43 out of 671 reviews" "
Rating 4 - Poor. 19 out of 671 reviews" "
Rating 2 - Terrible. 11 out of 671 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Viet

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

David, WOODINVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed the young man who was working. He was pleasant and cheerful. Owner is lucky to have him!
Stayed 1 night in Apr 2024
Response from General Manager on 12 Apr 2024
Dear David,It's delightful that our team member made your experience enjoyable with his hospitality and cheerful demeanor. We are lucky to have a fantastic team at Fairfield Inn & Suites Redding, and we look forward to welcoming you back for another wonderful visit!

8/10 Good

Bansi lal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice two day stay at this property. We were there with kids, and the place was comfortable and cozy. There was breakfast and all day coffee which was a nice touch. ... Overall nice stay and good people.
Stayed 2 nights in Apr 2024
Response from General Manager on 8 Apr 2024
Dear Bansi,Thank you for taking the time to leave a review. We are pleased to hear you and your family had a nice, comfortable stay with us, and were able to enjoy the warm hospitality delivered by our hardworking team. We'll be sure to pass on your compliments and hope you'll stay with us again soon.

10/10 Excellent

Agnieszka

Travelled with family
Liked: Cleanliness, staff & service
Clean and quiet
Response from General Manager on 8 Apr 2024
Dear Agnieszka,We were happy to provide you with clean, quiet accommodations, and we're glad you enjoyed your visit. The next time you're in town, please come see us again at Fairfield Inn & Suites Redding!

10/10 Excellent

Sarah E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here regularly throughout the year as it’s a halfway point to where I’m going. I’ve never had a bad experience here. Something new that they’ve added to the rooms which I love is the new mini fridges now have a completely separate freezer on top with its own outer door. This is a huge help to me!
Stayed 1 night in Mar 2024
Response from General Manager on 5 Apr 2024
Dear Sarah,Thank you so much for continuously choosing to stay with us at Fairfield Inn & Suites Redding. It's great to read we've become your go-to destination in the area, and we're thrilled you enjoyed our new additions to the rooms. As always, the pleasure was all ours, and we can't wait to welcome you back.

10/10 Excellent

Sara, Merced

Liked: Cleanliness, staff & service, property conditions & facilities
It is right off the freeway and easy to find. There is also a lot of parking. There is a deli and ice cream shop near by.
Stayed 1 night in Mar 2024
Response from General Manager on 20 Mar 2024
Dear Sara,Thank you for choosing Fairfield Inn & Suites Redding! We're thrilled that our dining options and location were just perfect for your trip, and we look forward to welcoming you back in the future.

10/10 Excellent

Marianne

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Feb 2024
Response from General Manager on 13 Mar 2024
Dear Marianne,Thank you for choosing Fairfield Inn & Suites Redding! Your positive feedback is greatly appreciated, and we're thrilled to know that you enjoyed your time with us. We can't wait to welcome you back for another fantastic stay in the future!

8/10 Good

Lewis, Sisters

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well managed and friendly and helpful staff. While the free breakfast was good, the food and drinks available for sale at the hotel were minimal. (No wine for sale). There are no nearby dining options.
Stayed 1 night in Mar 2024
Response from General Manager on 11 Mar 2024
Dear Lewis,We are happy you found our team friendly and enjoyed our complimentary breakfast. Your feedback regarding the food and drink selection available for purchase is also appreciated. We are always looking for ways to improve our guests' experience, and we will take your comments into consideration as we continue to enhance our amenities and services. Thank you for sharing your thoughts with us, and we hope to welcome you back to Fairfield Inn & Suites Redding.

10/10 Excellent

Catrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room. Nice friendly staff.
Stayed 1 night in Feb 2024
Response from General Manager on 9 Feb 2024
Dear Catrina,We appreciate your highlight of our commitment to keeping our accommodations clean and comfortable for all of our guests. It's also wonderful that you enjoyed our friendly service, and we can't wait to welcome you back to Fairfield Inn & Suites Redding for another five-star visit.

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

William, Long Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean and easy all around with a smile - high five - will stay again - a step above
Stayed 1 night in Jan 2024
Response from General Manager on 22 Jan 2024
Dear William,It warms our hearts to know that our clean accommodations exceeded your expectations. Thank you so much for the high rating, and we hope to see you again soon.

8/10 Good

Karin

Stayed 1 night in Jan 2024

10/10 Excellent

Patty

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Grace

Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Derek, RIVERSIDE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and relaxed, quiet atmosphere.
Stayed 1 night in Dec 2023
Response from General Manager on 31 Jan 2024
Dear Derek,We were happy to provide you with quiet, welcoming accommodations, and we're glad you enjoyed your stay at Fairfield Inn & Suites Redding! The next time you're in town, please come see us again.

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Alfred

Stayed 1 night in Dec 2023

10/10 Excellent

Margaret

Stayed 2 nights in Dec 2023

4/10 Poor

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Very thin walls. I would only stay if i was on the third floor. You hear every step and door slams. Not very well designed for sound. Super noisy if there is a floor above you.
Stayed 1 night in Dec 2023
Response from General Manager on 11 Dec 2023
Dear Christine,We appreciate you sharing your thoughts regarding your recent visit. It saddens us to hear we were unable to deliver the enjoyable experience our guests are accustomed to and of any noise disturbance you encountered during your time with us. We consider all feedback an opportunity to continually monitor guest satisfaction. Thank you for your valuable feedback, and we hope to have the opportunity to provide the stay you were expecting the next time you're in the area.

10/10 Excellent

Tasha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the morning breakfast options they served. Hot and cold items. There is a great sandwich place and ice cream shop walking distance. Great place for our needs this weekend.
Stayed 2 nights in Dec 2023
Response from General Manager on 5 Dec 2023
Dear Tasha,Thank you for letting us know how much you enjoyed your visit to Fairfield Inn & Suites Redding. We are delighted to hear that you enjoyed our delicious breakfast offerings and found our location convenient for exploring the local area. Please come back and see us again in the future.

8/10 Good

Linda

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful
Stayed 1 night in Nov 2023
Response from General Manager on 28 Nov 2023
Dear Linda,Thank you for being our guest and for sharing your lovely review. We do have one of the best teams in the business and are delighted you enjoyed our wonderful service. Should your travels bring you back to the area, we hope you choose Fairfield Inn & Suites Redding for your stay again.

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Nov 2023
Response from General Manager on 14 Nov 2023
Dear Edward,It was truly a pleasure to host your recent stay at Fairfield Inn & Suites Redding. We're delighted to hear you had an enjoyable experience and we appreciate you taking the time to share your positive rating. Thank you for your kind words, and we hope to have the opportunity to welcome you back soon.

2/10 Terrible

Pamela, Kelowna

If you have nowhere else to stay, stay here
Stayed 1 night in Nov 2023
Response from General Manager on 6 Nov 2023
Dear Pamela,Thank you for your feedback. We are disappointed that your stay was not as expected, and we ask that if you ever have any issues during your visit, please let our team know. Again, thanks for your comments, and we hope that you will consider staying with us again.

8/10 Good

Sandra

Stayed 1 night in Nov 2023

10/10 Excellent

Toby

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet , clean and well run !
Stayed 2 nights in Nov 2023
Response from General Manager on 6 Nov 2023
Dear Toby, Thank you so much for taking the time to share your thoughts with us. We work hard to meet expectations like yours, and we’re happy to hear our peaceful atmosphere and impeccable facility hit the mark for you. It was a pleasure having you here, and we hope you return soon.

8/10 Good

Kimberly

Stayed 1 night in Oct 2023

10/10 Excellent

Vickie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was relocating to Spokane WA. My sister and I had been driving for eleven hours when we pulled in to your location, it was after 3:00 a.m.. Rachel was great about getting us checked in and helping us out; parking close to our room and grabbing breakfast before we continued on the next day. This is why I love Marriott!
Stayed 1 night in Oct 2023
Response from General Manager on 23 Oct 2023
Dear Vickie,It was a pleasure to welcome you and your sister to Fairfield Inn & Suites Redding after your long day of traveling, and we are thrilled we had all you needed for a restful stay. Rachel truly is a valued member of our team and will be honored to know how much you appreciated her kind service. It would be lovely to have you join us again if you ever find yourself back in our area.

10/10 Excellent

Patrice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel. The staff was professional and very courteous.
Stayed 1 night in Oct 2023
Response from General Manager on 14 Oct 2023
Dear Patrice,Thank you for being our guest at Fairfield Inn & Suites Redding and for taking the time to share your lovely review. We are thrilled our awesome staff and beautiful hotel impressed you and we look forward to welcoming you back for another great visit.

10/10 Excellent

Jack

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodating in Many Ways
We were happy to find a pet friendly hotel with space to park our SUV+travel trailer as we were just passing through town and did not want to stay in an RV park. Staff was friendly and helpful. Accommodations were clean and comfortable. Appreciated the full hot breakfast. Would definitely stay again.
Stayed 1 night in Oct 2023
Response from General Manager on 14 Oct 2023
Thank you so much for the perfect rating. It was an honor to see that you enjoyed our scrumptious breakfast and hospitable staff. We strive to deliver the best stay possible and we love that we could help provide that for you. Come back and visit us again anytime at Fairfield Inn & Suites Redding.

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Good for an overnight stay to break up journey.
Stayed 1 night in Oct 2023
Response from General Manager on 7 Oct 2023
Dear Robert,Thanks for your review of Fairfield Inn & Suites Redding! We're glad you found our accommodations well-kept and comfortable, making for a convenient stopover on your journey. We appreciate your review and hope to welcome you back again!

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Tricia, Sacramento

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, good free breakfast, clean facility and good gym. Perfect for our 2 night/3day hikes and sightseeing weekend getaway.
Stayed 2 nights in Sep 2023
Response from General Manager on 3 Oct 2023
Dear Tricia,It was a pleasure to welcome you to Fairfield Inn & Suites Redding, and we are thrilled you were impressed with all we have to offer. Thank you for sharing your lovely, five-star review and your kind comments about our spotless accommodations and amazing staff. We are happy you also enjoyed our delicious breakfast before heading out on your hikes. We look forward to welcoming you back for another memorable visit.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in.
Stayed 1 night in Sep 2023
Response from General Manager on 26 Sept 2023
Dear Edward,Thank you for taking the time to leave a review. We appreciate you giving us a perfect rating, and we're pleased our efficient team left a memorable impression. It was a pleasure having you here, and we hope you return soon!

10/10 Excellent

Pamela

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Tony

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
We’ve stayed here while traveling through the past few years and have noticed the rooms are starting to deteriorate. Pillows and mattress need to be replaced, rooms need to be renovated. Continental breakfast is nice.
Response from General Manager on 8 Sept 2023
Dear Tony,Thank you for your continued loyalty as a guest at our hotel and for sharing your feedback. We are delighted to hear that you enjoyed our breakfast offerings and that we could start your day off right. We value your honest feedback and are committed to providing a comfortable and enjoyable stay for all our guests. Your input helps us in our efforts to improve, and we will take your suggestions into consideration as we work on enhancing our accommodations. Thanks again, and we look forward to welcoming you back for an even better experience.

10/10 Excellent

Marcia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great facilities, what I thought the pool could be hot
Stayed 1 night in Aug 2023
Response from General Manager on 30 Aug 2023
Dear Marcia,Thank you for being our guest at Fairfield Inn & Suites Redding. We hope you had a pleasant stay, and we appreciate your insights on our pool. Next time you're in town, we would love to see you again.

10/10 Excellent

CHAK

Stayed 1 night in Aug 2023

4/10 Poor

Elizabeth

Stayed 2 nights in Aug 2023

10/10 Excellent

David

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were driving through Redding and having the hotel a little outside of a busy area of Redding was perfect for us. The pool is not big but on a hot day it fits the need.
Stayed 1 night in Aug 2023
Response from General Manager on 20 Aug 2023
Dear David,Thank you for allowing us to host your visit to Redding. We trust you had a great night's sleep, and we hope you were able to enjoy some relaxation in the pool. We appreciate your review and hope to serve you again.

6/10 Okay

Anna

10/10 Excellent

Heather L.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and well maintained. Staff was very friendly and helpful!
Stayed 4 nights in Aug 2023
Response from General Manager on 14 Aug 2023
Dear Heather,We were happy to provide you with clean, welcoming accommodations, and we're glad you enjoyed your stay. If your adventures bring you back to the area, please come see us again at Fairfield Inn & Suites Redding!

10/10 Excellent

KAI J

Stayed 1 night in Mar 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Timothy

Stayed 1 night in Aug 2023

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Aug 2023
Response from General Manager on 9 Aug 2023
Dear Annie,We're so happy to know that our clean room impressed you during your visit. Thank you so much for the high rating, and we hope to see you again soon.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Arrived later than usual but the customer s
Stayed 1 night in Aug 2023
Response from General Manager on 8 Aug 2023
Dear David,Thank you so much for your feedback on your stay at Fairfield Inn & Suites Redding! We are ecstatic to hear that you enjoyed your stay. On your next trip out to Redding, I recommend attending our complimentary evening reception featuring beer, wine, and appetizers in our breakfast area, every Monday-Thursday from 6 pm-7:30 pm. It'll make your trip even better!

10/10 Excellent

Gang

Liked: Cleanliness, staff & service, property conditions & facilities
So good
Stayed 1 night in Aug 2023