Kia Orana Tania,Thank you so much for your wonderful 5-star review! We are thrilled to hear that you loved your stay at Sanctuary Rarotonga and enjoyed our prime location, snorkeling, and the helpfulness of our friendly staff.We're pleased to know that you found our complimentary breakfast satisfactory. However, we regret to hear about your experience with the Eggs Benedict and pizza. Your feedback is important to us, and we will share your comments with our culinary team to ensure improvements are made.We are delighted that despite this, you would definitely stay with us again. We look forward to welcoming you back for another fantastic stay.Warm regards,Haimona Browne

Kia Orana Linda,Thank you for your 4-star review. However, we regret to learn that other aspects of your stay did not meet your expectations. We acknowledge your comments regarding the need for refurbishment and are continuously working to improve and update our facilities to provide a better experience for our guests.Thank you again for choosing Sanctuary Rarotonga - on the beach.Kind Regards,Haimona Browne Resort Manager

Kia Orana Angela,Thank you for your kind 5-star review.We are thrilled to hear you had an amazing time.Warm regards,Haimona Browne Resort Manager

Thank you for choosing Sanctuary Rarotonga - on the beach for your recent stay, and for sharing such a wonderful review with us on Expedia. We are delighted to hear that you had an enjoyable experience and that we exceeded your expectations.It's fantastic to know that you loved your stay with us and found our resort to be a delightful surprise despite any previous concerns from other reviews. We take great pride in our friendly and helpful staff, and we are thrilled that they made your stay memorable. Your kind words regarding our lovely rooms, well-functioning amenities, and the peaceful, private atmosphere are truly appreciated.We are also glad to hear that you took advantage of our private beach for snorkeling, as well as the variety of activities and complimentary equipment available, including kayaks and snorkeling gear. Our team works hard to ensure that our guests have a wide range of experiences to enjoy during their stay.It's wonderful that you enjoyed our pool, especially the swim-up bar and delicious cocktails. We are equally pleased that you found our food to be so good with generous portions, and that our staff were always happy to assist with anything you needed.Thank you for expressing your intention to return if you visit Rarotonga again. We look forward to welcoming you back and providing you with another fantastic stay. Please do not hesitate to reach out if there is anything we can assist you with in the future.Warm regards,Haimona Browne Resort Manager

Kia Orana Heidi,Thank you for your kind 5--star review.We are pleased to hear you had a great stay. Warm regards,Haimona Browne Resort Manager

Kia Orana Kenneth,Thank you for your kind 5-star review. We are so pleased to hear you an amazing stay and we look forward to welcoming you back soon. Thank you again for choosing to stay with us. Warm regards,Haimona Browne Resort Manager

Kia Orana Kenneth, Thank you for your lovely review and feedback. It was a pleasure having you as our guest and we look forward to welcoming you back soon. Warm regards,Haimona Browne Resort Manager

Kia Orana Heidi, Thank you for your kind review.We are thrilled to hear you had a great stay and you enjoyed the snorkeling and the warm hospitality from our staff. Thank you again for choosing to stay with us.Kind Regards,Haimona Browne Resort Manager

Kia Orana,Thank you for taking the time to post a rating of your recent say. Kind Regards,Haimona Browne

Kia Orana and thank you for your 4 star review.We are pleased to hear you found the resort clean and convenient.Thank you again for choosing to stay with us and we look forward welcoming you back soon. Kind Regards,Haimona Browne Resort Manager

Kia Orana Leanne and thank you for your rating and feedback. Thank you for choosing to stay with us.Kind Regards,Haimona BrowneResort Manager

Kia Orana Te Uranga,Thank you for your kind review and we are pleased to hear you had a wonderful stay. Thank you again for choosing to stay with us.Kind Regards,Haimona Browne Resort Manager

Kia Orana Peter,Thank you for your kind 5-star rating - very much appreciated. We are very pleased that you enjoyed your stay with us.Thank you again for choosing to stay with us.Kind Regards,Haimona Browne Resort Manager

Kia Orana,Thank you for your 4-star review - very much appreciated, Kind Regards,Haimona Browne Resort Manager

Kia Orana Tonia,Thank you for your kind 5-star rating - much appreciated.Kind Regards,Haimona BrowneResort Manager

Kia Orana Laura,Thank you for your review. I am obviously very disappointed you did not enjoy your stay and you experienced some service shortfalls during your stay. Our Guest Services Manager or myself would have been more than happy to meet with you during your stay to address your concerns with the intention to turn things around and enable to fully enjoy your stay experience with us. Kind Regards,Haimona Browne Resort Manager

Kia Orana,Thank you for taking the time to post a rating of your recent stay with us - much appreciated. Kind Regards,Haimona Browne Resort Manager

Kia Orana,Thank you for your kind review.I am pleased to hear you enjoyed your stay with us and we look forward to welcoming you back soon. Thank you again for choosing to stay with us.Kind Regards,Haimona Browne Resort Manager

Kia Orana,Thank you for your kind review. I am pleased to hear you had a lovely stay and you enjoyed the beachfront location and the warm hospitality from our team. Thank you again for choosing to stay with us. Kind Regards,Haimona Browne Resort Manager

Kia Orana Mark,Thank you for your kind 5 star rating - very much appreciated. Thank you again for choosing to stay with us. Kind Regards,Haimona Browne Resort Manager

Kia Orana,Thank you for your review and feedback. I am pleased to hear you enjoyed the beachfront location and the amazing snorkeling directly in front of the resort. I am however disappointed to with the service you received from our reception staff. I will personally be investigating and addressing these concerns with the manager responsible for this area as well as the staff in question. Thank you again for choosing to stay with us. Kind Regards,Haimona Browne Resort Manager

Kia Orana Monique,Thank you for your kind review.We are thrilled to hear you had an amazing stay. Thank you again for choosing to stay with us and we look forward to welcoming you back soon. Kind Regards,Haimona Browne Resort Manager

Kia Orana Patricia,Thank you for your review. I am pleased to hear you enjoyed the amazing snorkeling directly in front of the resort. I am surprised with your comment about long lines to order food as table service is offered at the resort. Thank you again for choosing to stay with us. Kind Regards,Haimona Browne Resort Manager

Kia Orana,Thank you for your kind rating. Very much appreciated. Kind Regards,Haimona Browne Resort Manager

Kia Orana,Thank you for your 4-star rating - much appreciated. Kind Regards,Haimona Browne Resort Manager

Kia Orana Julianne, Thank you for taking the time to post and review and provide some constructive feedback of your recent stay with us. Firstly I am very disappointed to hear you experienced some service shortfalls during your stay. I have addressed your housekeeping concerns with the manager responsible for this area. She has assured me that our order for soap and bathroom amenities have finally arrived. These are shipped from overseas. We offer table service at Sanctuary however we use a buzzer system at our sister resort, The Rarotongan. I would have been more than happy to addresses your concerns whilst you were in-house. Kind Regards,Haimona BrowneResort Manager

Kia Orana,Thank you for taking the time to post a rating of your recent stay with us. Much appreciated. Kind Regards,Haimona Browne Resort Manager

Kia Orana,Thank you for taking the time to post a review of your recent stay with us - very much appreciated. Kind Regards,Haimona Browne Resort Manager

Kia Orana,Thank you for your kind review.We are thrilled to hear you had a great stay.Thank you again for being wonderful guests and we look forward to welcoming you back soon. Kind Regards,Haimona Browne Resort Manager

Kia Orana,Thank you for your kind review. I am pleased to hear you had a lovely stay and you enjoyed your suite as well as the breathtaking views from your balcony. Thank you again for choosing to stay with us and we look forward to welcoming you back soon. Kind Regards,Haimona Browne Resort Manager

Kia Orana Julie,Thank you for choosing to stay with us and for taking the time to write a review. On your comments about bar staffing levels, we have brought this to the attention of our F&B. We look forward to welcoming you back to our beautiful stretch of paradise in the future.Warm RegardsKerry Morton Resort Manager

Kia Orana Jennifer,Thank you for choosing to stay with us and for taking the time to write a review. Our location is definitely one of the things we are very proud of about our resort. We are so lucky to be situated right on the lagoon and it allows our guests to be just a few steps away from stunning snorkeling, Sup & kayaks activities for all to enjoy. On your comments about food and services, we have brought this to the attention of our F&B team. Warm RegardsKerry Morton Resort Manager

Kia Orana Steven, We are incredibly grateful that you took the time out to leave us a 5* review! We take pride in knowing our customers are happy with their experience and we really appreciate it! Looking forward to seeing you again soon.Warm RegardsKerry Morton Resort Manager

Kia Orana,Thank you for your kind review. We are thrilled you had an enjoyable stay. Thank you for choosing to stay with us and we look forward to welcoming you back soon.

Kia Orana Jack,Thank you for choosing to stay with us and for taking the time to write a review. The resort is located right on Aroa Marine Sanctuary, where you can snorkel with the abundant tropical fish and occasional turtles and eagle rays as well as stunning sunsets. All our guests can explore the marine sanctuary with complimentary kayaks, paddle boards, snorkels & masks, etc.We strive to provide our guests with fantastic holidays and great memories at a fair and reasonable price. The isolation of the Cook Islands makes the costs of almost all goods and services considerably higher than in large, metropolitan countries. However, we can assure you that the prices for all goods and services at our resort are competitive with similar establishments on the island. Prices in the Cook Islands are more like Australia and New Zealand than Bali or Thailand, and cheaper than Fiji. We look forward to welcoming you back to our beautiful stretch of paradise in the future.Warm RegardsKerry Morton Resort Manager

Kia Orana,Thank you for your five star review.We are pleased to hear you had an amazing stay and our chefs looked after your dietary requirements.Thank you for again for choosing to stay with us. Kind Regards,Haimona Browne Resort Manager

Thank you for your review rating

Thank you for your 4 star rating

Kia Orana,Thank you for your review and your constructive feedback. I am disappointed you experienced some shortfalls during your stay. I will personally be reviewing the areas of concern and will work with my managers to how best address these. Kind Regards,Haimona Browne Resort Manager

Kia Orana,Thank you for your review. We trust you had an enjoyable stay. Thank you for choosing to stay with us. Kind Regards,Haimona Browne Resort Manager

Thank you for your 5 star rating

Thank you for your 4 star rating

Kia Orana,Thank you for review. Yes we were hit by king tides and sea surge which damaged our beach and access to our adjacent resort. Our beach is back to normal now and guests have been enjoying it along with the great weather. Kind Regards,Haimona Browne Resort Manager

Kia Orana Donald, Thank you for your 8 out of 10 rating. We trust you had a lovely stay and thank you again for choosing to stay with us. Kind Regards, Haimona Browne Resort Manager

Kia Orana Tanya, Thank you for your kind review. We are thrilled that you enjoyed your stay with us and we look forward to welcoming you back soon. Kind Regards, Haimona Browne Resort Manager

Kia Orana, Thank you for your review. I am disappointed that you experienced some service shortfalls during your stay. We take all our guest feedback seriously and I will be addressing your concerns with the manager responsible for this area. I would have also welcomed the opportunity to meet with you personally to hear and address your concerns whilst you were here. Kind Regards, Haimona Browne Resort Manager

Kia Orana Allan, Thank you for your review. I am pleased you had a pleasant stay with us and you found your room and the service from our staff to our liking. Thank you again for choosing to stay with us. Kind Regards, Haimona Browne Resort Manager

thank you for your review, it is very pleasing to hear that you had a great stay and the staff were friendly and obliging, which we will pass this on to them. we would certainly love to welcome you again should your travels bring you this way.