BBQ/picnic area

Reviews of Courtyard Durham Near Duke University/Downtown

3 out of 5

Reviews

8.2

Very good

Rating 10 - Excellent. 432 out of 1002 reviews" "
Rating 8 - Good. 350 out of 1002 reviews" "
Rating 6 - Okay. 125 out of 1002 reviews" "
Rating 4 - Poor. 63 out of 1002 reviews" "
Rating 2 - Terrible. 32 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and the hotel was clean
Stayed 2 nights in Apr 2024

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service
The toilette is very shallow which made going to the bathroom difficult. The ceiling are 7 feet tall. Breakfast is at their Starbuck's, cost per day, two people an additional $40 with tips.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were sweet and professional, the room was clean and comfortable! I can’t ask much more for a one night stay
Stayed 1 night in Mar 2024

10/10 Excellent

Carolyn

Travelled with partner
Liked: Amenities
It was all good
Stayed 1 night in Mar 2024

8/10 Good

kaeli

Stayed 1 night in Mar 2024

10/10 Excellent

Cadenas and

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the 2nd morning, grass was being mowed just outside of our room at 9 am. We were still sleeping after a late night out.
Stayed 2 nights in Mar 2024

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet. Pleasant staff. Outside area could use a little more lighting for safety.
Stayed 2 nights in Mar 2024

10/10 Excellent

Larry

Travelled with partner
Liked: Amenities
Great!!!
Stayed 1 night in Mar 2024

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super friendly and the rooms were comfy & very nice!
Stayed 1 night in Mar 2024

10/10 Excellent

Ta'Tanisha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is my second time staying at this hotel. The staff is helpful. I will definitely stay here again.
Stayed 1 night in Feb 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Daisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Mar 2024

6/10 Okay

Margaret

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The toilet was so low in the bathroom, and there was no grab bar close to the toilet. This is unacceptable for an "accessible" room. The staff were nice and helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Grace

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved it all
Stayed 1 night in Feb 2024

10/10 Excellent

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk staff were really welcoming and friendly and the lobby smelled great!
Stayed 2 nights in Feb 2024

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this Marriott very much so. We were a late check in at 12 midnight and Spencer was exceptional at taking good care of us. Thankful for him pointing out nearby restaurants within walking distance. We chose to dine at the Italian (AUTHENTIC) restaurant next door. WOW-AMAZING! The hotel was clean and met our needs completely, staff was friendly, courteous, helpful. Our only slight complaint was the ability of hearing traffic on the main highway. It didn’t keep me awake, but did bother my boyfriend some. Of course, this is no fault of the hotel, itself. We would stay here again and again. We didn’t meet one unfriendly soul during our three day visit to Durham, NC. Very enjoyable!
Stayed 2 nights in Feb 2024

10/10 Excellent

Tyneshia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Anne H

Stayed 1 night in Feb 2024

10/10 Excellent

Ta'Tanisha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was pleasant.
Stayed 1 night in Jan 2024

10/10 Excellent

Lisa

Stayed 1 night in Feb 2024

6/10 Okay

Juli

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Alpha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

jJames

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to duke university hospital
Stayed 2 nights in Jan 2024

6/10 Okay

Vicki

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
The bistro for food was not open and it wasn’t the next morning- no coffe, etc. the guests in the room next to us kept us awake all night with their loud tv and loud talking - all night - we should have called the front desk but we didn’t so that part was our fault
Stayed 1 night in Jan 2024

4/10 Poor

robert

Travelled with family
Disliked: Cleanliness, staff & service
Falling short of expectations
I am a long time Marriott member) The 3 of us arrived having requested a room with 2 queen beds. We were given a room with one bed and a pull out and when we opened the pull out, it was disgusing with crumbs and an plastic knife. Plus no bedding. We asked for a different room and the person on the desk apologized and also gracioulsly offered us breakfast. When we came back to the room on our second day, we were shocked that the room had not been made up and there were no new towels. We asked about why the room was not made up and we were told we had to request it. The person who checked us in never told us. I have not been at a Marriott that did not clean rooms daily unless the guest opted out. The room was cold throughout and we could not warm it up. It was one of my worst Marriott experiences and not up to Marriott standrds.
Stayed 2 nights in Jan 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was a suite and it provided comfortable seating area for working on computer or watching tv.
Stayed 1 night in Jan 2024

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Fatima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay

8/10 Good

Alan

Travelled with family
Stayed 1 night in Dec 2023

10/10 Excellent

Latisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Atiya

Stayed 1 night in Dec 2023

10/10 Excellent

George

Stayed 1 night in Dec 2023

4/10 Poor

Allison

Liked: Staff & service, room comfort
Meh…..
When we encountered a problem in our room the front desk quickly gave us an alternative room and also breakfast vouchers. That was nice. Still, the prices at the breakfast bistro were crazy high. $24 for two cups of luke warm coffee that did not taste like Starbucks and a fruit cup and a yogurt and fruit parfait. The second room was nice and very comfortable. There was a lot of perfume or air scent in the halls and lobby.
Stayed 1 night in Dec 2023

10/10 Excellent

Donna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk people were SO friendly & helpful. Best help by far is your shuttle to Duke! Thank you so much for that!
Stayed 1 night in Dec 2023

8/10 Good

Jody

Stayed 1 night in Dec 2023

10/10 Excellent

Marisol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is very clean and comfortable the room was big
Stayed 1 night in Nov 2023

8/10 Good

Sara, Wallace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are cozy and close to Duke University Hospital.
Stayed 1 night in Nov 2023

10/10 Excellent

Khadijah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were incredibly friendly. I had a long drive coming in, and their smiles and warmness made me feel taken care of.
Stayed 1 night in Nov 2023

2/10 Terrible

MORGAN

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Won't Stay Again
The staff was very friendly and accommodating. The lobby was lovely. But the location and room were horrid. The hotel is right beside the interstate. The road noise continued all throughout the night. The worst was the room. There was small pieces of trash on the floor, hair on the bed, stains that looked like body fluid. We barely slept we felt so uncomfortable. There's a lot that needs to be replaced and updated in the rooms and they need to be better cleaned.
Stayed 1 night in Nov 2023

10/10 Excellent

susan, Brinnon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Several places to eat near by.
Stayed 1 night in Nov 2023

6/10 Okay

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Why is there only one person on duty at 5pm? We stood in line for nearly 30 minutes to get checked in. Other than that things were good.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed one night on our way to Charleston. It was quiet and comfortable.
Stayed 1 night in Nov 2023

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Much Needed R&R
The staff was awesome, the place was clean and comfortable. The only concern I had was the lack of transportation to the train station. The van only went to Duke and Duke is 5 minutes from the train station.
Stayed 4 nights in Oct 2023

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice service.
Stayed 1 night in Oct 2023

6/10 Okay

Thomas

Liked: Staff & service
Stayed 1 night in Oct 2023

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

6/10 Okay

Holli

Stayed 1 night in Oct 2023