Room amenity

Reviews of The Lodge at Duke Medical Center

3 out of 5
The Lodge at Duke Medical Center
2306 Elba St, Durham, NC

Reviews

8.0

Very good

Rating 10 - Excellent. 372 out of 947 reviews" "
Rating 8 - Good. 330 out of 947 reviews" "
Rating 6 - Okay. 140 out of 947 reviews" "
Rating 4 - Poor. 68 out of 947 reviews" "
Rating 2 - Terrible. 37 out of 947 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

William, Hampstead

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem we had in our stay was that our room had an adjoining room with a double locked door between but the neighbor in the adjoining room was very loud and kept us awake during the night. Need more sound proofing.
Stayed 2 nights in Mar 2024

10/10 Excellent

Daniel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Mar 2024

6/10 Okay

Brian

Business traveller
Liked: Cleanliness, staff & service
Very close to Duke Medical Center. My room needs updating, paint on walls bubbling in bathroom, window shades did not work properly, had to ask for a bedside light, Front desk was very helpful and pleasant.
Stayed 1 night in Mar 2024

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

DONALD

Stayed 1 night in Feb 2024

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid hotel, had a great stay here for a Duke basketball game
Stayed 1 night in Jan 2024

10/10 Excellent

Betty

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near hospital. Walkable to hospital.
Stayed 1 night in Feb 2024

10/10 Excellent

Angela

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking lot was a little small but overall excellent place and super convenient. Will definitely be there again.
Stayed 1 night in Feb 2024

8/10 Good

Shaohong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: hot water available 24/7, comfortable bed & chair Cons: window cannot be opened/AC is not enough for refresh air, no laundry, one of two elevators is under construction
Stayed 2 nights in Feb 2024

6/10 Okay

SIQING

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very convenient to Duke University Hospital within short walking distance. Shuttle service starts 7 Am. so I did't use it. It took too long to wait outside hospital for shuttle after surgery, so my friend walked back to the property and drove our car to pick me.
Stayed 2 nights in Feb 2024

10/10 Excellent

David

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, rooms are modern and clean, bath and shower have been remolded. defiantly would stay again and will the next visit to Duke Hospital.
Stayed 1 night in Feb 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Moraima

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and walkable to Dule University Hospital. Staff was friendly and attentive
Stayed 1 night in Feb 2024

10/10 Excellent

Kiki

Stayed 1 night in Feb 2024

6/10 Okay

Matthew, roanoke

Liked: Staff & service, amenities
The doors slam really hard, and I was located near the elevator and the bell for elevator mixed with the many slamming doors did not allow for adequate sleep before my first and concerning appointment at Duke Cancer Center.
Stayed 1 night in Jan 2024

10/10 Excellent

Kathleen

Updated, Clean comfortable & close to Duke campus
Stayed 1 night in Jan 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Shuttle service was great
Stayed 2 nights in Jan 2024

10/10 Excellent

Ganell

Stayed 1 night in Jan 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is so close to the hospital. It was clean and the staff super friendly. Would stay again.
Stayed 2 nights in Jan 2024

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Customer service excellent. Heat unit runs cold and then hot.
Stayed 1 night in Jan 2024

10/10 Excellent

Jeremy

Stayed 1 night in Jan 2024

8/10 Good

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Marcos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The service and attention from the staff were wonderful. I plan to stay there again when I need to be in Durham.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kayla

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Sonja

.

10/10 Excellent

Willie

Stayed 1 night in Dec 2023

4/10 Poor

Jeff

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Bad experience at the lodge
The Lodge was having one of the two elevators worked on. 8am they started to jack hammer right by our room. As we were using other elevator concrete peices fell into our elevator striking my wife in the head. Staff said they were sorry. It just started today.
Stayed 1 night in Dec 2023

10/10 Excellent

Aimee

Stayed 1 night in Oct 2023

10/10 Excellent

Joy

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Very nice and clean
Stayed 1 night in Dec 2023

10/10 Excellent

Karen

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel to see doctors at Duke University. The location was perfect. The hotel offered shuttle rides to and from the clinic. The driver was very courteous and so was the hotel staff. Rooms were nice, new and very clean.
Stayed 1 night in Dec 2023

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay near Duke University Hospital. Immaculate, very comfortable, and lovely staff. Easy parking and 1 block walk to the hospital.
Stayed 1 night in Dec 2023

10/10 Excellent

William

Near Duke Clinics
Stayed 1 night in Nov 2023

10/10 Excellent

Rena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient hotel right across the street from Duke Hospital.
Stayed 1 night in Nov 2023

10/10 Excellent

Pieter, Chesapeake

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best facility on campus
Stayed 1 night in Nov 2023

6/10 Okay

Iris

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Sonya, Bowie

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean with all the modern amenities you’d expect. Beds were comfortable. Mini-fridge and microwave in the room. Staff was friendly. Hotel was close to Duke University and right across the street from the VA Hospital and the Duke Medical Center. My only complaints were the very low water pressure in the shower and the fact that we could hear everything the people in the adjoining room said or did (and they weren’t being loud). We had one of those rooms with a connecting door and there clearly was absolutely no insulation in that door to keep the sound out. We could not hear any noise in the room on the other side of us, so it seems like the problem was the connecting door.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jason

Stayed 2 nights in Nov 2023

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Janelle was amazing!
Stayed 2 nights in Nov 2023

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Nice & quiet. Very clean.
Stayed 2 nights in Nov 2023

8/10 Good

timmie

Stayed 2 nights in Nov 2023

4/10 Poor

Alicia

Stayed 2 nights in Nov 2023

10/10 Excellent

Stanford

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't beat the location
Proximity to Duke is the chief recommendation of this hotel, but it is very comfortable and the staff is extremely helpful and conscientious.
Stayed 3 nights in Nov 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and accommodating. Jenelle is extremely pleasant!!!
Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Uncomfortable, not clean, and loud streets
The photo I attached of the note I found on the desk upon checking in baffled me. Housekeeping is only available on request, and it definitely showed. The shower floors were pretty atrociously dirty-looking, leaving me feeling like I was cleaner before I took a shower there. I had a hard time trusting that the sheets/pillows were cleaned, let alone the comforter. The people at the front were super sweet, but the area is sketchy, and motorcycles/loud cars fly down the adjacent streets at night, keeping you awake. Overall, I would recommend looking elsewhere before booking your stay here... If you do choose to stay here, you MUST bring slippers to walk around the room in and flip-flops for the shower. You seriously do not want to walk on any surface in these rooms. Best of luck.
Bizarre hotel notes on the desk
Beautiful view of traffic
Stayed 2 nights in Oct 2023

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly front desk staff!
Stayed 1 night in Oct 2023

10/10 Excellent

andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Karthik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023