4874 St Joseph Street Box 87, Radium Hot Springs, BC
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great spot, Pauline and Lee are super friendly, kind and thoughtful! They were amazing hosts.
The room was clean and had an amazing view. Breakfast was great and fresh.
Will continue to return
Jarrett
Stayed 1 night in Apr 2024
Response from Pauline on 22 Apr 2024
Thanks so much for your excellent review. We can't wait to welcome you lovely golfers back!
This small boutique motel is a true gem which is loaded with comfort and character! Our room was small, but quiet, comfortable and clean....perfect as a base of operations for a weekend getaway to explore the Columbia River Valley area. The owners are amazing...friendly, accommodating and helpful. Feels more like a bed and breakfast than a motel. Highly recommended!
Darcy
Stayed 3 nights in Mar 2024
Response from Pauline on 7 Apr 2024
Huge thanks for your high recommendations of the Piccadilly! Truly appreciate your heartfelt feedback! We look forward to your encore visits!
Such a charming Inn operated by the loveliest owners! Breakfast was absolutely delicious and so healthy with a variety of options.. tasted made with love!
Marican
Stayed 2 nights in Mar 2024
Response from Pauline on 7 Apr 2024
Many thanks for your excellent review. Your gifts of dressing from Two taste buddies gourmets are "saucesome"! Wish you best success!
We had a wonderful stay at the Piccadilly. Room was clean, big TV and air conditional. Breakfast is included. Close to a park, amenities and hot springs. Loved the English bus and telephone booth. The owners are very nice people.
JANICE
Stayed 2 nights in Sep 2023
Response from Pauline on 1 Oct 2023
It was indeed a wonderful pleasure to have you stay at the Piccadilly. We very much look forward to welcoming you back.
This was an exceptional place to stay, amazing customer service for our friends who stayed there. Unfortunately our booking didn’t go through and we had to find other accommodations. Which were awful.
Christa
Stayed 1 night in Sep 2023
Response from Pauline on 1 Oct 2023
Thanks so much for your exceptional rating of the Piccadilly. Sorry your own booking did not go through. You can call or email me anytime. Hope to see you on next visit.
The owners Lee and his wife, are so friendly and wonderful. Delicious home made breakfast, pretty flowers all around, the only thing that we didn't like was that the room had a funky smell to it, and the bathroom smelled musty. It could have been a little cleaner and it would be a 10/10.
Alison
Stayed 1 night in Aug 2023
Response from Pauline on 17 Sept 2023
Thanks for the great feedback. We will get our maintenance guy to check it out right away and remedy the issue, like installing a more powerful bathroom fan to remove the excessive moisture.
Just a bit of honest feedback for the owners: the kitchen floor was filthy - hasn't been properly cleaned in awhile, but the rest of the room looked very clean.
A roll of paper towels would be a nice touch along with S&P shakers kept in the room so you don't have to pick any up from the front desk.
Really appreciated the box of Kleenex tissues, tho!
Extra coffee pods at no charge would be nice - only 2 in a room for 2 guests for 3 days. Could fill the pod holder up.
Thomas
Stayed 2 nights in Aug 2023
Response from Pauline on 30 Aug 2023
Thanks for your comments, I personally showed you the unit when you checked in, as you stepped inside the kitchen area, you indicated to me that all was satisfactory & you even sent the following message to Expedia In-house feedback:" NICE BED, CLEAN, NEWLY RENOVATED, QUIET, CLEAN BATHROOM". Then the very next day, you even decided to extend your stay; We are most perplexed by your strong charges in this feedback. When you checked out you indicated that you will be back with your friends. For obvious health, sanitary & safety reasons, we cannot stock multi-use food products in room..TBH, with gusty winds these days, some ashes from the current wildfires will get blown in as soon as doors & windows are left opened or tracked in by outdoor shoes. Its apparent even from our vehicles. To be fair, our hardworking staff take on their work seriously, they do not neglect cleaning and sanitizing our floors between stays. They would been more than happy to come in to freshen/clean your room during business hours, as well as restock supplies as needed at no charge. Thank you for extending your stay.
Staff were very friendly and greeted us in the morning when we arrived for the included breakfast. Breakfast had a nice variety everyday to select from. Is in walking distance to restaurants and a grocery store and a few minutes drive to the hot springs. Will definitely stay there again.
Monika
Stayed 2 nights in Aug 2023
Response from Pauline on 23 Aug 2023
We truly appreciate your detailed great review. We can't wait to welcome you back!
Thanks so much for your great support. Your kind words of appreciation to our breakfast staff is most encouraging!. We look forward to welcoming you back in September!
Pauline and Lee were very welcoming and helpful. The atmosphere of the Piccadilly was inviting, quaint and visiting with other guests in the evening and at breakfast was a highlight.
Staff was attentive and helpful and breakfast was great-never left hungry.
Location for walking around Radium and driving to activities in the area, was excellent.
We’ll be back!
Thanks so much Lee & Pauline!
Tim
Stayed 4 nights in Aug 2023
Response from Pauline on 6 Aug 2023
Many thanks for your great review of your stay at the Piccadilly. We also want to give a shout to you and your fellow officers for your brave services in keeping us all safe. Come back soon!
10/10 Excellent
Ellen
6 Aug 2023
Liked: Cleanliness, staff & service
Ellen
Stayed 1 night in Aug 2023
Response from Pauline on 7 Aug 2023
Thanks so much for your excellent review. Was a sweet trip back to memory lane to meet folks from our childhood place. Come back soon!
Pauline and Lee are very welcoming. They serve a delicious breakfast and then to top it off you can eat on the double decker bus! The cottage was very clean and had everything we needed and more. We will definitely be return customers!!
Cassandra
Stayed 3 nights in Jul 2023
Response from Pauline on 5 Aug 2023
A huge thanks for your awesome review. Happy to hear you enjoyed our double decker breakfast experience! We look forward to you hopping back on the bus soon!
The employees were wonderful. We were running late and they were very kind and helpful. The breakfast was homemade and very nice. Some of the best customer service I have ever had a cute little hotel.
Sydney
Stayed 1 night in Jul 2023
Response from Pauline on 1 Aug 2023
We appreciate your super duper review! We are happy that you got in safely that evening. Glad that you enjoyed our homemade breakfast. See you again soon!
Very clean and quiet. Owners were friendly and helpful with suggestions on things to do.
Cozy little cottages with a deck to relax on and a great breakfast included.
My only suggestion would be to have a towel ring beside bathroom sink to hang a hand towel from, and a little WD40 on squeaky doors.
We plan on returning to this one!
Brenda
Stayed 3 nights in Jul 2023
Response from Pauline on 31 Jul 2023
Your superb review is much appreciated. Happy to know that you enjoyed our breakfast. You must be reading our todo list. We are going around to check on installing extra hooks. Many thanks for heads up.
The host was very accommodating , it’s a peaceful quiet place. The rooms are spacious and clean. Mornings are beautiful you have good views of the mountains! I definitely would stay here again.
Jaillean
Stayed 1 night in Jul 2023
Response from Pauline on 19 Jul 2023
Thanks you so much for your most beautiful words about your stay. We look forward to welcoming you back.
The Piccadilly exceeded our expectations by far.
We were pleasantly surprised to find out that the owner gave us a complimentary upgrade from the small cottage we originally booked to a more spacious one.
We really enjoyed our evening in our cozy cottage.
In the morning before we checked out we were able to choose what we wanted for breakfast from their list of available choices.
Breakfast was then plated for us and we were welcome to sit inside, or outside on their patio or to take a seat on their unique double decker bus to enjoy the food.
What an awesome experience we had.
Should we find ourselves in Radium Hot Springs again we would not hesitate to stay at the Piccadilly.
Lorrie
Stayed 1 night in Jul 2023
Response from Pauline on 10 Jul 2023
Many thanks for choosing to stay with us.. We are deeply touched by your awesome review of the Piccadilly. We look forward to your encore visits. Vroom...vroom
Best hosts, fantastic stay, will be back for sure!! I felt relaxed and at home:)
Joye
Stayed 2 nights in Jul 2023
Response from Pauline on 10 Jul 2023
Thanks so much for your fantastic review. So happy that you were able to get your well deserved"me" time to relax, recharge and rejuvenate. We are here for you.
We have been at the Piccadilly before (about 25 years ago) and the property was improved a lot since. We enjoyed the stay both times and found the proprietors both times very friendly and accommodating. We are making plans for a return hopefully next summer with our family in tow.
Malcolm
Stayed 2 nights in Jun 2023
Response from Pauline on 29 Jun 2023
Thanks for your kind comments. Glad you enjoyed your stay. Safe drive back to Saskatoon!
Eating breakfast on a double decker bus was very unique indeed. The room was very clean and comfortable. The owners were very accommodating, breakfast was delicious. Would definitely stay there again!!!
Alan
Stayed 2 nights in Jun 2023
Response from Pauline on 24 Jun 2023
We truly appreciate your super awesome review of the Piccadilly. We look forward to welcoming you back again!.
Pauline and Lee, our hosts, were helpful, friendly and informative. They provided local color and suggestions. The morning breakfast was excellent, and the lodging was nicely done.
Timothy
Stayed 2 nights in Jun 2023
Response from Pauline on 18 Jun 2023
Many Thanks for your excellent review. So happy to know that you enjoyed staying at the cottage. We look forward to having you back!
We had a lovely stay at the Piccadilly. We very much enjoyed being upgraded to the three-bedroom cottage. I loved the place; the owners are very personable and attentive. Definitely recommend it!
Gabriela
Stayed 2 nights in Jun 2023
Response from Pauline on 13 Jun 2023
Thanks so much for for great review. So happy that you and dad had a lovely getaway. Come back soon!
Beautiful quaint hotel & garden. Enjoyed staying in the cottage! Extremely clean, comfortable bedding & well stocked kitchenette. The most delicious gourmet breakfasts provided every morning! The owners are absolutely kind & helpful. Will definitely plan a return visit…
Susan Zsuzsi
Stayed 2 nights in Jun 2023
Response from Pauline on 7 Jun 2023
We are thrilled by your awesome comments about your stay at the Piccadilly. Come back soon
6/10 Okay
Renato
Travelled with partner
26 May 2023
I like the room but the bed sheets need to laundry after check out or change the laundry soap you’re using
Renato
Stayed 1 night in May 2023
Response from Pauline on 26 May 2023
Wished we had the opportunity to address this concern during your stay. We reject the malicious notion that our bedsheets are not laundered. We have used this same detergent from the same hotel supplier for over 10 years, and had no issues. Our well trained and experienced head of housekeeping staff has been with us for over 20 years. We stand by her high standards towards cleanliness.