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Reviews of Earnslaw Lodge

3 out of 5
Earnslaw Lodge
77 Frankton Road, Queenstown, Otago

Reviews

8.4

Very good

Rating 10 - Excellent. 247 out of 605 reviews" "
Rating 8 - Good. 259 out of 605 reviews" "
Rating 6 - Okay. 72 out of 605 reviews" "
Rating 4 - Poor. 18 out of 605 reviews" "
Rating 2 - Terrible. 9 out of 605 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Russell

Travelled with partner
Plenty of room in the unit
Stayed 3 nights in Apr 2024

2/10 Terrible

Jacqueline

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older building, but large room with everything I needed. Great to have parking. Though during my stay there was road works right out front, so not always easy to turn into the driveway if on the wrong side of the road. 15 minute walk into town
Stayed 1 night in Mar 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Liked having the kitchenette. Worked great for our needs. Will surly be back
Stayed 2 nights in Mar 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, amenities
Host was very welcoming. Location was a perfect walk to the city centre
Stayed 1 night in Feb 2024

10/10 Excellent

Sergio Castro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very centric small hotel. Our rooms were very clean, and exceded all expectations. Honestly, after being away from home for several weeks staying here felt closely familiar to staying home.
Stayed 4 nights in Feb 2024

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Beautiful views. Great location
Stayed 3 nights in Feb 2024

10/10 Excellent

Cynthia

Travelled with partner
Great views from the balcony. Close to town center, waterfront, and big park.
Stayed 2 nights in Feb 2024

4/10 Poor

Vicky

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The rubbish bin in our living room and bathroom didn’t get emptied every day. So basically you came back to your room with yesterday’s rubbish still sitting in the bin and you can still see the bread crumbs on the carpet from the breakfast as no one vacuum the room neither. Stayed there for 3 nights & will never choose this place again.
Stayed 3 nights in Jan 2024

6/10 Okay

Martha

Old hotel , noisy and the bedroom we had was just ok .
Stayed 2 nights in Jan 2024

8/10 Good

Farid

Stayed 3 nights in Jan 2024

10/10 Excellent

Vladimir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was checking in late. Got clear instructions on arrival. Convenient location (about 15 min walk to town centre)
Stayed 1 night in Jan 2024

10/10 Excellent

Vaidya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic lodge by the wakatipu Lake, big rooms, owner managed lodge, well taken care, highly recommend to stay here for the location, view and service
Stayed 4 nights in Dec 2023

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Young sang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake Views
Great views of the lake. Useful laundry facilities. Plenty of free parking, 10/15 min walk to lake, shops, restaurants etc
Stayed 2 nights in Dec 2023

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

Lisa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and clean. Beautiful view of the lake. The staff were very helpful and kind.
Stayed 2 nights in Dec 2023

10/10 Excellent

Korey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view and value for money.
Stayed 1 night in Nov 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly welcome and big clean room
Stayed 1 night in Nov 2023

10/10 Excellent

Poe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much Vicki - for your professional and welcoming nature. It gave us the reassurance we had made the right choice to book with you. The view from our room overlooked the lake, it was stunning and so tranquil. Looking forward to booking with you again soon with friends :)
Stayed 1 night in Nov 2023

6/10 Okay

Telma

Travelled with group
Disliked: Cleanliness, property conditions & facilities
bed sheets had what seemed to be cat or dog hair
Stayed 2 nights in Nov 2023

8/10 Good

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice motel
Stunning views, nice, clean room, friendly and helpful staff, parking on site, walking distance to town although up a hill.
Stayed 3 nights in Nov 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Host is super friendly and helpful and is a delight to talk to.
Stayed 1 night in Nov 2023

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location and easy walk to the town centre
Stayed 3 nights in Oct 2023

10/10 Excellent

Roy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lake view to die for, close to bus stops
Stayed 4 nights in Oct 2023

8/10 Good

Alyson

Stayed 1 night in Oct 2023

8/10 Good

Robert S, Parker

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk into town - shopping, restaurants & the skylift up the mountain.
Stayed 3 nights in Oct 2023

8/10 Good

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy location, clean & tidy with a great lake view
Stayed 1 night in Sep 2023

8/10 Good

Bruno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a little old fashioned but rustic. The lady at the reception was very pleasant and helpful. One thing lacking was there was no closet in the room. We had a lake facing room and the view was marvelous. Our stay was very comfortable.
Stayed 4 nights in Sep 2023

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a little bit of a walk to get to town, but the view is second to none.
Stayed 2 nights in Jul 2023

8/10 Good

Wendy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was clean tidy with a great view
Stayed 1 night in Jul 2023

4/10 Poor

Linda

Travelled with family
Disliked: Staff & service, property conditions & facilities
This property is a last resort for holidays ….we stayed in two other properties in Queenstown which were equally priced….they were wonderful, welcoming & accomodating. Emails were never returned by owners prior to our stay and although the website stated breakfast was included (a standard service in family accomodation in Queenstown for skiers), when we checked in we were told “not serving breakfasts coz can’t get staff”! Zero love given here in all areas. Considering what you CAN get for accomodation in Queenstown for same cost, I would not recommend at all. Plastic bathrooms, poor water pressure, nice view of lake on grim balcony. Sorry Earnslaw Lodge, you are 30 years behind what’s expected in 2023!
Stayed 6 nights in Jun 2023

6/10 Okay

Claudia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The view is amazing.
Stayed 2 nights in Apr 2023

10/10 Excellent

David

Liked: Staff & service
Everything
Stayed 2 nights in Apr 2023

8/10 Good

Hilary

Stayed 1 night in Apr 2023

8/10 Good

Clare

Travelled with group
Liked: Cleanliness, staff & service
The lodge is family run and the staff are very friendly. The views are unparalleled. However the rooms are tired, and the bathrooms in particular depended on a "knack" to use them depending on what room you were in - in one there was no hot water except at a certain point (which wasn't indicated) and in another the spout needed to be turned up to the roof to turn it off. They were minor but there!
Stayed 1 night in Apr 2023

8/10 Good

Randal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect as a reasonably priced place to stay
Stayed 1 night in Apr 2023

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Fantastic view of the lake and city. Friendly helpful owners.
Stayed 4 nights in Mar 2023

4/10 Poor

Mark

Travelled with partner
Disliked: Property conditions & facilities
Sadly lacking love. Bathroom needs a complete refurb. Water coming out on floor, lots of little issues to be honest. We have stayed there a few times before and standards have slipped. On a positive note, amazing view and easily walkable to the main street. Could be a beautiful place if it had a little bit of love. Sorry x

8/10 Good

Ines

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the balcony was superb. The space was ample and had the items needed for a sound and comfortable stay. The staff was helpful and courteous
Stayed 2 nights in Mar 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2023

6/10 Okay

Geoff

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bathroom facilities were tired and worn. Toilet leaked and dripped continually. Unprotected drop outside unsafe.
Stayed 1 night in Mar 2023

8/10 Good

hong

Stayed 3 nights in Mar 2023

8/10 Good

Daniel, Sale

Stayed 1 night in Mar 2023

6/10 Okay

Jody

Liked: Staff & service
Disliked: Cleanliness
The motel room reminded me of a college dorm - cinder block walls and basic furniture. But most of all - the unfortunate smell of vomit that emanated from one of the towels when I used it. Parking behind the hotel also requires some scary and skillful maneuvers. But really overall, the stay met the basic needs. I can’t remember if breakfast was advertised as part of the stay, but a sign said it wasn’t available.
Stayed 1 night in Mar 2023

8/10 Good

JANICE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

8/10 Good

Irwin, o.p.

Travelled with partner
Liked: Cleanliness, staff & service
The staff was friendly and helpful. This was an older property but great view of lake if you selected a lake front room. The mattress was very soft and time to replace.
Stayed 2 nights in Feb 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly.
Stayed 1 night in Mar 2023