Billiards

Reviews of Residences Université Laval - Campus Accommodation

1.5 out of 5
Residences Université Laval - Campus Accommodation
2255 rue de l Universite, Québec City, QC

Reviews

7.0

Good

Rating 10 - Excellent. 150 out of 849 reviews" "
Rating 8 - Good. 299 out of 849 reviews" "
Rating 6 - Okay. 226 out of 849 reviews" "
Rating 4 - Poor. 101 out of 849 reviews" "
Rating 2 - Terrible. 73 out of 849 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
C'est une résidence universitaire. Pas du luxe. Toutefois, extrêmement bruyant avec l'ascenseur toute la nuit, une nuit très désagréable et peu reposante.
Stayed 1 night in Mar 2024

8/10 Good

Marianne

Stayed 1 night in Mar 2024

8/10 Good

Marina

Stayed 3 nights in Feb 2024

10/10 Excellent

jovana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Long check in process. Very affordable accomodation
Stayed 1 night in Jul 2023

10/10 Excellent

Desiree

Travelled with family
Liked: Cleanliness
Late check in was appreciated.
Stayed 1 night in Aug 2023

6/10 Okay

Federica

Stayed 1 night in Aug 2023

8/10 Good

MARK

Liked: Cleanliness, property conditions & facilities
This accommodation facility provided good value and in terms of availability also it made for a very good option, which, if the management can keep the pricing competitive I would be likely to consider using again.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
university campus, so loud at times. drunk kids. comfy accommodations. free parking in weekend.
Stayed 1 night in Aug 2023

8/10 Good

Mykola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice if you are looking for only-bed option
Doors are not soundproof. Noisy during the evening time due students loudly enjoying their life in campus. Good location, public bus stop next to the campus, buses going every 12 minutes, after 15 minutes ride you are in historical center.
Stayed 5 nights in Aug 2023

6/10 Okay

Le Cong

Stayed 2 nights in Aug 2023

6/10 Okay

Quoc

Stayed 3 nights in Aug 2023

6/10 Okay

Krista

Liked: Cleanliness, property conditions & facilities
The beds were not the most comfortable things ever.. but... the price allowed us 2 nights instead of just 1..
Stayed 2 nights in Aug 2023

2/10 Terrible

Muhammad

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I felt like a medieval peasant
My feet hung off the end of the bed. The sheets were dirty, stained, and made out of the poorest quality materials available to man. The rooms were constantly boiling hot or freezing cold and simultaneously dry and humid. The unique conditions contained in these accommodations should be studied by science for use in torture chambers.
Stayed 3 nights in Aug 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Accommodation is fine but check in process is not fast.
Stayed 1 night in Aug 2023

10/10 Excellent

anit

Stayed 2 nights in Aug 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Maria

Stayed 1 night in Aug 2023

8/10 Good

Thomas R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic student residence. Good location and relatively inexpensive for the area.
Stayed 1 night in Aug 2023

10/10 Excellent

Raj

Stayed 2 nights in Aug 2023

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities
I understood that the place was air conditioned. The common areas are, not the rooms. With 2 small windows open all night it was terribly hot in the room, despite the low 16c outside ... No air circulation.
Stayed 1 night in Jul 2023

4/10 Poor

Santiago

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The rooms are very hot during summer (it feels at least like 40 degrees Celsius) and there’s no air conditioning nor fans provided, so we had to go to a nearby supermarket and buy a fan to be able to sleep at night, and even then the heat in the room was very suffocating. The only positive thing that we have ti say about is that the rooms are clean and we had access to water fountains to fill our bottles. Also, even though we had to share the bathroom with many people, it was clean and there was no wait to use it.

4/10 Poor

Melissa

Disliked: Staff & service, property conditions & facilities
Hot and humid, no airflow in our room, kitchen was locked on our entire stay there, not even microwave was available in buidling, check in staff unaccommodating, showed up to check on at 3pm, asked to come back in an hour..showed up an hour later to a long line.. took another hour to check in.
Stayed 4 nights in Jul 2023

8/10 Good

Justin

Stayed 1 night in Jul 2023

4/10 Poor

Ying

Stayed 2 nights in Jul 2023

4/10 Poor

Eugenio

Stayed 1 night in Jun 2023

2/10 Terrible

Alisha

Liked: Cleanliness, staff & service
This property was average which was fine, however girls restroom was locked the whole 5 hours or so I was there. I booked a room for 1 night while passing through however the students we loud the room was very hot, and bed was just fair. I ended up leaving in the middle of the night and continuing on as it was clear I would get no sleep!
Stayed 1 night in Jun 2023

2/10 Terrible

Jean-Luc

Travelled with partner
Check in time on confirmation was incorrect and staff would not accomodate us. Agreee to cancel reservation and we had to book another hotel.
Stayed 1 night in Jun 2023

10/10 Excellent

Rosa

Stayed 1 night in Jun 2023

6/10 Okay

marilyn

Stayed 3 nights in Jun 2023

10/10 Excellent

Louise

Business traveller
Liked: Cleanliness, staff & service, room comfort
very pleased with the conditions and cleanliness of the rooms, the hosts at arrival were very friendly and helpful with info..... overall an excellent stay. for intentional purpose. close to City and economical.
Stayed 2 nights in Jun 2023

2/10 Terrible

Serge

Disliked: Cleanliness, property conditions & facilities
It is not a hotel, it is a dorm for the students at the university. I did not stay there because it is not an hotel and no one was there. No desk. No room nothing. I want my money back.
Stayed 3 nights in Mar 2023

6/10 Okay

Charles

Liked: Cleanliness, staff & service
It's an inexpensive way to spend time in Quebec. The St-Foy shopping area is really good space to hang out and explore. Transportaion to downtown is very frequent.
Stayed 10 nights in Aug 2022

6/10 Okay

Yuka

Liked: Staff & service
Stayed 4 nights in Aug 2022

8/10 Good

MARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, economical and competitively priced accommodation, with convenient, free parking.
Stayed 1 night in Aug 2022

10/10 Excellent

Margie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and organized. The price and location made it a reasonable place to stay. We don't mind sharing the bathroom but it was a long walk in the middle on the night.
Stayed 1 night in Jul 2022

2/10 Terrible

Sasan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's not a hotel, it's a student dormitory, no toilet or bathroom in the room, dark rooms... We couldn't stay even a night and left there.:: It was terrible.
Stayed 1 night in Aug 2022

2/10 Terrible

Hongxia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
we were put up initially in their oldest building. My son got bitten shortly after we moved in. I called the reception and was told that it was mosquito. on the second night, I noticed that it was apparently bedbugs, and could not fall asleep at all the whole night. the next morning, I complained to the staff and were moved into the new building. the staff were helpful in this regard. However, it was clear to me that the staff knew about the poor condition in the old building - they also had human hairs on the walls of a shower. Yet, they still put me up in the old one, Two days of my stay in Quebec city were ruined. Very very disappointed.
Stayed 3 nights in Aug 2022

6/10 Okay

Yassen

Liked: Staff & service
Stayed 7 nights in Aug 2022

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

4/10 Poor

Alexei

Travelled with family
Disliked: Staff & service, property conditions & facilities
Basically no kitchen facilities
The room was basic, but fine. The main disappointment was the kitchen. We specifically selected this property to be able to fix a quick dinner or make coffee in the morning. While there is a kitchen (in the basement, which was hard to find and no signs or instructions provided), there's absolutely no utensils to borrow, nothing; can't even boil water. There is one fridge in the kitchen, but it's (as a student told us) "for donations". The food left there one evening was no longer there in the morning. This is terrible.
Stayed 6 nights in Aug 2022

2/10 Terrible

Yongrui

Stayed 1 night in Aug 2022

2/10 Terrible

Yongrui

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The room is very small for two beds. There is no separate washroom. You have to share the washroom with all the people on the same floor. The staffs are not professional. I booked three rooms, and it took them a lot of time to figure this out. Everything is good, especially the elevator.
Stayed 1 night in Aug 2022

4/10 Poor

Jonathan

Travelled with family
Disliked: Property conditions & facilities
No A/C and the beds are pretty uncomfortable. Ended up leaving a day early
Stayed 3 nights in Aug 2022

6/10 Okay

Kim

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2022

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities
You definitely know you’re staying in a university residence, but it’s fantastic for travelling solo, can’t beat the price and the campus/neighbourhood is awesome. Would stay again.
Stayed 3 nights in Aug 2022

4/10 Poor

Angela, Montreal

Travelled with family
Liked: Staff & service
Disliked: Amenities
A 40 dollar room most likely. Small, smelly, and far from places. To find the reception, you’ve got to have a key. To get a key, someone with a badge must open the door for you. Let's say it's great for students on a budget . My wife booked this for me, and it was terrible.
Stayed 1 night in Aug 2022

2/10 Terrible

YUN MUI

Stayed 1 night in Aug 2022

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really happy with the room. Bed linen and towels good quality. Access to ice and snacks. Local pub and places to eat in the next building. Bus outside the door. 15-20 minutes to downtown.No AC but was comfortable. Overall a great experience and good value.
Stayed 3 nights in Aug 2022

8/10 Good

David

Liked: Staff & service
For the price, can’t beat it
The only problem is the heat.. need better air circulation/ air conditioning
Stayed 6 nights in Aug 2022