Exterior

Reviews of Sheraton Qingdao West Coast

4 out of 5
Sheraton Qingdao West Coast
No. 1 Taihangshan Road, Huangdao District, Qingdao, Shandong

Reviews

9.2

Wonderful

Rating 10 - Excellent. 25 out of 38 reviews" "
Rating 8 - Good. 10 out of 38 reviews" "
Rating 6 - Okay. 2 out of 38 reviews" "
Rating 4 - Poor. 1 out of 38 reviews" "
Rating 2 - Terrible. 0 out of 38 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
Stayed three nights. Location convenient to restaurants, hotel price reasonable. Front desk staff was very helpful and friendly. The lobby is a little worn down. The air conditioning worked super well to keep my husband feeling cool in the summer heat.
Stayed 3 nights in Jul 2021

10/10 Excellent

SPORT INDUSTRY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, wish to book again
It was a wonderful stay at Sheraton, no doubt when I see the name of Sheraton. Wish to book again!
Stayed 1 night in May 2021

4/10 Poor

Nuala

Disliked: Staff & service
Customer service needs improvement!
The worst part of my stay was the fact that I was made to feel that I might not pay my bills. On checking in, I paid my 5-night stay bill in full with an additional deposit of 1000 yuan. To be accosted by staff to sign a 57 Yuan room service bill two days into my stay, was humiliating, and told, you did not pay when I had actually already attempted to pay the bill in cash in the morning, and was told there was no need. Covid regulations advertised but not followed- ie showing of green code etc. Cleanliness in the room was ok. Miserable with the amount of shampoo etc that was left in the room. Only replaced if completely used!
Stayed 5 nights in Apr 2021

10/10 Excellent

YOUNGMIN

Stayed 1 night in Mar 2021

10/10 Excellent

Duncan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Business Trip
Ideal location for business trip,perfect for walking & jogging And located near to shopping centre.
Stayed 9 nights in Nov 2019
Response from Ashley Fan on 27 Nov 2019
Dear Guest, The giant sail shape of our hotel is located on the unique west coast of Qingdao,facing Tang Island Bay Park and Phoenix Island.Shopping malls and major scenic spots are aresurrounding the hotel.We are 20 minutes to Zhan Qiao Pier and Qingdao Train Station,and a 50-minute drive to Qingdao Liuting International Airport across the long sea bridge-Jiaozhou Bay Bridge,or via the Jiaozhou Bay Subsea Tunnel.Sheraton Huangdao Hotel is a convenient base for travelers to explore the city's business areas,beaches and beautiful scenic spots. Allen Zhao Director of Operations

10/10 Excellent

Hee Seon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was very friendly.
Stayed 3 nights in Aug 2019
Response from Ashley Fan on 31 Aug 2019
Dear guest, Thank you for sharing your stay experience with us. Sheraton Huangdao Hotel is located in down town Weat Coast of Qingdao, nearby the shopping mall and theme park. Most of rooms in Sheraton Huangdao Hotel have sea-view and with Sheraton deep-sleep system and comfortable beds. Hope we could meet you in Qingdao west coast again, wish you all the best ! Allen Zhao , Executive Assistant Manager of Sheraton Huangdao Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top hotel in the area
Very comfortable room, close to shopping.
Stayed 1 night in Jan 2019
Response from Allen Zhao , Executive Assistant Manager of Sherat on 17 Jan 2019
Dear guest, Thank you for sharing your stay experience with us. Sheraton Huangdao Hotel is located in down town Weat Coast of Qingdao, nearby the shopping mall and theme park. Most of rooms in Sheraton Huangdao Hotel have sea-view and with Sheraton deep-sleep system and comfortable beds. Hope we could meet you in Qingdao west coast again, wish you all the best ! Allen Zhao , Executive Assistant Manager of Sheraton Huangdao Hotel

10/10 Excellent

Cher Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good, except the transport to airport should be given earlier instead of when asking.
Stayed 1 night in Nov 2018

10/10 Excellent

Nelson, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Allowed me to reduce my booking from 25 days to just two days without any penalty.
Stayed 25 nights in Sep 2018

10/10 Excellent

Alexander, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent option for Huangdao
This Sheraton is well located, by the sea side at the Phoenix bay which is really worth a stroll. The staff was really nice, the breakfast had a good selection of western dishes. I found the room huge and really comfortable. The dinner buffet, all-inclusive (including beer and wine) is great. The heated swimming pool is nice with a well set-up dry and steam sauna.
Stayed 2 nights in Nov 2017
Response from Bella on 6 Dec 2017
Dear Alexander, Greetings ,Thanks for your sharing with customers about your staying experience , hotel will keep going beyond customers' expectation , wish you all the best and looking forward to meet you again at sheraton Huangdao Hotel ! Mr. Johnny Dong General Manager of Sheraton Huangdao Hotel

10/10 Excellent

seong jin

Business traveller
Liked: Cleanliness, staff & service, room comfort
서비스와 위치는 완벽했습니다. 다만 룸 컨디션이 연식이 조금 된 것 같은 느낌이 들었습니다.
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Stayed 2 nights in Jul 2023

6/10 Okay

Kiu Fung

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
2023-07-19至20日入住的體驗
1. 走進房間, 燈制設置在床頭櫃, 要行到入房內才可開燈 2. 找房間拖鞋不容易, 穿著鞋走滿全房才找到. (個人不大喜穿著鞋在房內走動) 3. 致電Room Service和Front Desk叫餐沒人接電話, 最後要自行走去大堂前台落單. 4. 吹風機的後蓋(進風位)有鬆. 5. 退房時, 帳單現時是用電子帳單, 但郵箱沒有收到 (不知是否發錯郵箱地址), 最後要打電去追. 房間整體是整潔的, 床是舒服的.
Stayed 1 night in Jul 2023

10/10 Excellent

Nan

Stayed 1 night in Jun 2022

8/10 Good

Hung-Cheng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
黃島泰成喜來登
整體來說還算不錯,房間也蠻乾淨的,室內的設施也都不錯
Stayed 19 nights in Dec 2021

10/10 Excellent

Wa Pan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒適
酒店好舒適,酒店對面已經有很多食店,很方便,但要出青島市區起碼要半小時以上
Stayed 4 nights in Jun 2021

10/10 Excellent

Miya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置好,服务好
位置很好,离太古里很近,服务很到位,早餐也很丰富!
Stayed 2 nights in May 2021

8/10 Good

xuechen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
总体不错,可能是假期原因,所有客房服务热线均无人接听,包括前台。只能下楼到前台寻求帮助。
Stayed 2 nights in Apr 2021

8/10 Good

ETSUO

Business traveller
Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2019
Response from Ashley Fan on 2 Dec 2019
Dear Gusst, The giant sail shape of our hotel is located on the unique west coast of Qingdao,facing Tang Island Bay Park and Phoenix Island.Shopping malls and major scenic spots are aresurrounding the hotel.We are 20 minutes to Zhan Qiao Pier and Qingdao Train Station,and a 50-minute drive to Qingdao Liuting International Airport across the long sea bridge-Jiaozhou Bay Bridge,or via the Jiaozhou Bay Subsea Tunnel.Sheraton Huangdao Hotel is a convenient base for travelers to explore the city's business areas,beaches and beautiful scenic spots.

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019
Response from Ashley Fan on 22 Nov 2019
Dear Guest, The giant sail shape of our hotel is located on the unique west coast of Qingdao,facing Tang Island Bay Park and Phoenix Island.Shopping malls and major scenic spots are aresurrounding the hotel.We are 20 minutes to Zhan Qiao Pier and Qingdao Train Station,and a 50-minute drive to Qingdao Liuting International Airport across the long sea bridge-Jiaozhou Bay Bridge,or via the Jiaozhou Bay Subsea Tunnel. Sheraton Huangdao Hotel is a convenient base for travelers to explore the city's business areas,beaches and beautiful scenic spots. Hope we meet again!

10/10 Excellent

zhongwen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Ashley Fan on 22 Nov 2019
尊敬的客人,感谢您的好评!黄岛泰成喜来登酒店位于西海岸新区城市中心,直面海湾。周围交通便捷。期待与您再次相遇!

10/10 Excellent

JAEWOOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1박2일 출장길
뷰도 좋았고 조식도 좋았습니다. 깨끗하고 전반적으로 편안한 출장이였습니다.
Stayed 1 night in Sep 2019
Response from Ashley Fan on 8 Oct 2019
Dear guest, Thank you for staying at Sheraton Huangdao Hotel. Sheraton Huangdao Hotel is located in downtown Weat Coast of Qingdao, nearby the shopping mall and theme park. We offer you effortless travel with thermostatic pool, Sheraton beds, and good srevice. Hope we could meet you in Qingdao west coast again, wish you all the best ! Allen Zhao , Director of Operations, Sheraton Huangdao Hotel

10/10 Excellent

KAZU

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋は防音性が良くとても静かで ベッドや水回りは清潔で シャワー設備も快適で5スターレベルのホテルで とても快適でした。 朝食も青島では洋食のおいしいレストランが少ない中 美味しかったです。 日本から青島旅行に呼んだ妻も大変感激していました。 手違いと思いますが エレベータで部屋に上るときのセキュリティ用カードの登録ミスがあり 部屋にいけなくてあせりましたので 気持ち良いチェックインのためカードをお客様に渡す前に再確認されると さらに良くなるでしょう。
Stayed 1 night in Jun 2019
Response from Ashley Fan on 6 Aug 2019
尊敬するお客様、黄島泰成シェラトンホテルを選んでくれてありがとうございます。ホテルの客室衛生、喜来登床品、朝食バイキングなどにご満足いただけて光栄です。ホテルは青島西海岸新区都市の中心にあります。唐島湾の風景に直面して、ホテルにチェックインします。恒温プール、ジム、青島の特色あるグルメを提供します。またいらっしゃってください。

8/10 Good

Are

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place
Stayed 7 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Good hotel
Good room and service..but housekeeping could be improved. Staffs are well trained
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得入住的飯店
飯店房間整潔乾淨,用餐的服務人員與櫃台人員都非常客氣有禮。
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Neues Hotel und daher im sehr guten Zustand
Sehr schönes Zimmer und sehr neues Hotel. Auswahl an Frühstück und Abendessen sehr reichhaltig, allerdings auch sehr teuer.
Stayed 2 nights in Oct 2018

10/10 Excellent

Gerd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solide - das was man erwartet und gebucht hat
Das Hotel liegt nicht unbedingt im Zentrum (aber das ist ja auch rießig), aber schön gelegen an der Promenade. Das Gebäude ist einladend, das Personal nett (Englisch könnte etwas besser sein, aber kommunikation hat geklappt). Insgesamt habe ich das bekommen, was ich mir vorgestellt habe. Der Preis war demensprechend angemessen.
Stayed 1 night in Oct 2018

10/10 Excellent

joohan, korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
편안하고 좋은휴식
여행내 편하고 행복했습니다 하지만 시내와 너무멀어서 택시비가 상당히 많이 나가네요 호텔 그 자체만으로는 매우만족입니다
Stayed 3 nights in Aug 2018

10/10 Excellent

JinSeong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
강추!!!
강추!!!!!
Stayed 1 night in Mar 2018

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice qingdao
Wonderfull stay
Stayed 1 night in Mar 2018

8/10 Good

Ha nul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔 전체적인 만족도는 괜찮았음 아쉬운점은 샤워할때 쓰는 물에서 중국 특유의 물 냄새가 나는게 아쉬웠음
Stayed 3 nights in Jan 2018