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Reviews of Dreams Onyx Resort & Spa All Inclusive

4 out of 5
Dreams Onyx Resort & Spa All Inclusive
Playa Uvero Alto, Punta Cana, Provincia La Altagracia

Reviews

8.6

Excellent

Rating 10 - Excellent. 594 out of 996 reviews" "
Rating 8 - Good. 192 out of 996 reviews" "
Rating 6 - Okay. 102 out of 996 reviews" "
Rating 4 - Poor. 48 out of 996 reviews" "
Rating 2 - Terrible. 60 out of 996 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kenisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful, from the service, the room, and the food. I can’t wait to come back. Our Butler Javier made our stay exceptionally memorable!
Stayed 4 nights in May 2024

10/10 Excellent

Mathi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Javier was my host he was incredible from the start. As soon as I arrived, I was greeted and assisted with my luggage and he accompanied me to find my room. He briefly explained all the details about the Hotel. He also asked what was the special occasion. It was my Birthday Celebration. Throughout my stay I was well informed daily. He was attentive and played a huge role in making my birthday special. On my birthday, I came to my room and was welcomed with a Birthday sign, balloons and a treat. Any questions I had about any needs he accommodated my stay. I was so grateful and blessed to have him as a host. His professionalism, attentiveness and willingness is honorable! Go Javier!!
Stayed 3 nights in May 2024

10/10 Excellent

Amardeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time here ! Javier was amazing and very helpful !! Would def recommend !!!!
Stayed 3 nights in May 2024

10/10 Excellent

AMANDA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Javier made our trip amazing! We will definitely be back
Stayed 3 nights in May 2024
Response from Social Media Manager on 10 May 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 Excellent

Chandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2024
Response from Social Media Manager on 10 May 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 Excellent

Rosely

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, Javier nuestro concierge fue espectacular. Nos hizo sentir cómo reyes.
Stayed 3 nights in May 2024
Response from Social Media Manager on 10 May 2024
Apreciado huésped, Agradecemos inmensamente por el tiempo dedicado en compartirnos comentarios tan positivos acerca de nuestro resort, nos encanta que haya podido disfrutar de nuestro servicio y de nuestro staff. Sus comentarios nos motivan a continuar ofreciendo un servicio exclusivo e impecable a cada uno de nuestros huéspedes. Anhelamos poder recibirle nueva vez, en un futuro cercano, le garantizamos la mejor de las experiencias.Saludos cordiales,

10/10 Excellent

Karen A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, excellent options for everything. The employees are friendly and helpful and always there to help. The food is delicious and I love that they are so many different options available to choose from, Whether it’s breakfast, lunch or dinner , you have your choice . My concierge Javier is wonderful.. he helped me from the beginning to the end of my stay. Anything I wanted and he was just a phone call or text away. Thank you, Javier. Thank you very much for your hospitality.. I went for my birthday trip, and he made sure my birthday was one for the books.. I will always remember this trip.
Response from Social Media Manager on 10 May 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Social Media Manager on 10 May 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 Excellent

Jeanesky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Javier made my experience the best experience ever. I will be booking another experience and ask for Javier everytime he will make sure your stay is an amazing one
Stayed 3 nights in May 2024
Response from Social Media Manager on 10 May 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 Excellent

Naderge

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The people were so nice, kind and helpful. Javier helped me and my friends out a lot. Would recommend to all my friends
Stayed 2 nights in May 2024
Response from Social Media Manager on 8 May 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

8/10 Good

Saquenna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was rude after we told her we was not interested in the timeshare presentation. We needed 2 reservations merged so that we would not have to change rooms and she did not assist with that. We had to go back to the front office the following day and someone else assisted us. Property was really clean. The ladies in the ice cream shop were really nice. The DJs at Dreams and Breathless left a lot to be desired at the pools, club, and the main stage. The best food was at the steakhouse.
Stayed 1 night in May 2024
Response from Social Media Manager on 8 May 2024
Dear Guest,We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It is with regret that we read the comments about the issues you unfortunately experienced during your recent stay with us, and we hope you would accept our sincerest apologies. Please be certain that we have taken your feedback seriously and we will work in our opportunity areas in order to deliver better service to our guests.With this said, we look forward to having the opportunity of hosting you back on a renewed opportunity to redeem your confidence in our resort and service.Regards,

10/10 Excellent

Ruth Jessenia, FLUSHING

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our butler Javier was amazing!
Stayed 4 nights in May 2024
Response from Social Media Manager on 8 May 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Social Media Manager on 10 May 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

8/10 Good

Serge M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been my favorite resort so far. The staff here are amazing and Javier was very helpful and an excellent communicator with daily updates on activities at the resort. We had access to both Dreams Onyx and the Breathless resort so food options were almost unlimited. This resort has the been food so far and I’ve been to 7 resorts I the past years. The only downside for me is the doors don’t have a top security lock - so housekeeping can key in whenever whether you use the top lock or not
Stayed 4 nights in May 2024
Response from Social Media Manager on 7 May 2024
Dear Guest,Thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with us. We have taken note of our opportunity areas kindly mentioned in your overview. Your comments motivate us to keep providing our guests with top quality service they deserve. Once again, we appreciate your kind comments about our resort and look forward to welcoming you back in the not too distant future.Greetings,

6/10 Okay

Zakiyyah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Social Media Manager on 8 May 2024
Dear Guest,Thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with us. We have taken note of our opportunity areas kindly mentioned in your overview. Your comments motivate us to keep providing our guests with top quality service they deserve. Once again, we appreciate your kind comments about our resort and look forward to welcoming you back in the not too distant future.Greetings,

10/10 Excellent

Meeko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything ! It was so many options
Stayed 3 nights in May 2024
Response from Social Media Manager on 7 May 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 Excellent

Felipe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in May 2024
Response from Social Media Manager on 7 May 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 Excellent

Juancarlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such an amazing experience for my husband and I ! Javier, from the moment we checked in the lobby was super attentive and helpful. Anything we needed, he was just a call away. He made it a point to inform us of all the daily activities that were happening at the Resort.
Stayed 5 nights in Apr 2024
Response from Social Media Manager on 7 May 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 Excellent

Ninosca

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Javier was the best!!!! Amazing concierge and amazing resort. 10/10 recommend! We also had an amazing waiter named Ramon at the Steakhouse! He was so kind and hospitable.
Stayed 2 nights in May 2024
Response from Social Media Manager on 7 May 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 Excellent

Derick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and nice
Stayed 3 nights in May 2024
Response from Social Media Manager on 7 May 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Social Media Manager on 7 May 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 Excellent

Ignacio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort with great food and drinks. The resort has plenty of amenities to keep the family entertained. My concierge Javier was extremely helpful. Definitely made our stay better. Great pool area that clean with plenty of chairs. Highly recommend this hotel
Stayed 5 nights in Apr 2024
Response from Social Media Manager on 7 May 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 Excellent

Brayan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great and was kept clean. Unfortunately, we got hit with unprecedented rain. Other than that, everything was great—everything you can expect out of a resort. The staff at the buffet could be friendlier. Last but not least, Javier (our butler) was excellent. Always polite, looking out for our best interest. I recommend Javier. He was a pleasure to deal with. He was constantly checking in on us and assisting as required. He and other bar tenders were always great to us.
Stayed 5 nights in Apr 2024
Response from Social Media Manager on 7 May 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! I don't regret booking at dreams onyx.
Stayed 2 nights in Apr 2024
Response from Social Media Manager on 7 May 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 Excellent

Melissa

Travelled with family
Liked: Staff & service, amenities
Javier our butler was incredible! He made sure we had everything we needed.
Stayed 5 nights in Apr 2024
Response from Social Media Manager on 7 May 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The experience was 10/10 Javier helped us so much, he sent special decor and dessert to room for my wife very nice! Great experience love to visit again!
Stayed 5 nights in Apr 2024
Response from Social Media Manager on 2 May 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 Excellent

Jessica

Liked: Cleanliness
Stayed 3 nights in Apr 2024
Response from Social Media Manager on 7 May 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 Excellent

Marilyn Ventura Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a week earlier this month & it was fabulous! Check-in w/Felix was quick & easy. Javier was assigned to us for anything we may need. Javier was excellent keeping us informed & making suggestions where to eat & activities. He was amazing, there should be many more like him as he definitely impressed us with his attention. The ladies at the lunchtime ...Gabriella was awesome keeping white wine very cold for us. The guys on beach kepted our cool drinks coming. The beach was beautiful & surprisingly no seaweed. I would definitely go back & next time probably get the premier package to take advantage of the better drinks & pool area. There is a beautiful lazy river & also splash slides that adults too can definitely enjoy. The compound is easy to navigate on foot & they also have golf carts to help you get around. Also, you can go to the neighboring hotel, Breathless to enjoy the restaurants or shows. Lastly, no writs bands anywhere just check-in & get your keys!
Stayed 7 nights in Apr 2024
Response from Social Media Manager on 1 May 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and clean, all the staff were very attentive and helpful with whatever inquiries we had. Our concierge Javier, was outstanding and was very helpful in setting up activities for me and my wife, he was available whenever we needed him and made the experience worth the money. I would definitely recommend and cant wait to come back
Stayed 6 nights in Apr 2024
Response from Social Media Manager on 1 May 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was perfect. Javier was our concierge and made the stay wonderful for my wifes bday. Anybting we needed he got done from spa appointment, romantic dinner, dinner reservations and even setup surprises for her in our room.
Stayed 4 nights in Apr 2024
Response from Social Media Manager on 1 May 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 Excellent

Eddie, New York

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and food was great. Service was awesome
Stayed 4 nights in Apr 2024
Response from Social Media Manager on 1 May 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 Excellent

Corrin, Moosic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it here.
Stayed 5 nights in Apr 2024
Response from Social Media Manager on 1 May 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
This was my first time out of country and Javier did a great job of making my stay special . He was on top of everything we needed and kept us up to date with resort activities . I can’t even put it into words how great Javier was . Thank you !
Stayed 4 nights in Apr 2024
Response from Social Media Manager on 1 May 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 Excellent

Aileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, excellent property, nice dinning experience, very friendly staff.
Stayed 6 nights in Apr 2024
Response from Social Media Manager on 1 May 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent four nights at Dreams Onyx with our family and two other familes. The beach and pools were the big highlights, especially the water park at the Explorers Club. The staff and service were great, but the food was OK.
Response from Social Media Manager on 1 May 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 Excellent

guarionex f

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got an upgrade from which made the stay even much better, Javier our VIP personnel helped and assisted so much throughout our 6 days. We had the best time ever!
Stayed 6 nights in Apr 2024
Response from Social Media Manager on 1 May 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

8/10 Good

joseph P

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Javier is the best!
Stayed 6 nights in Apr 2024
Response from Social Media Manager on 1 May 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 Excellent

Mirela

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Punta Cana and I wasn’t disappointed. Definitely will go back at Dream Onyx. We had the best butler (Franklin) and we would love to have him again as butler. Great and clean resort, excellent food,great staff . Definitely recommended, you’ll not waste your money booking at Dream Onyx.
Stayed 10 nights in Apr 2024
Response from Social Media Manager on 26 Apr 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Social Media Manager on 1 May 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 Excellent

Alex, rego park

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dreams was very nice and clean. All the staff was very friendly. Javier our VIP concierge was very helpful setting up with our day to day activities. He also helped us with reservations and kept in touch with us to make sure all was good. Thank You Dream Onyx for a beautiful vacation experience with the family.
Stayed 3 nights in Apr 2024
Response from Social Media Manager on 26 Apr 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 Excellent

Nicole Lashawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arriving at Dreams Onyx Resort and Spa in the Dominican Republic, my family and I were pleasantly surprised to be upgraded to the Preferred Club, where we experienced VIP treatment throughout our stay. From the private check-in to the attentive service of our Butler, Javier, every detail was meticulously arranged. Javier went above and beyond to ensure our comfort, even organizing dinner reservations and transportation. His daily communication was greatly appreciated. Staying here was an absolute pleasure, and we look forward to returning in the future.
Stayed 4 nights in Apr 2024
Response from Social Media Manager on 25 Apr 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Javier was extremely helpful, he made our stay easier by providing useful information.
Stayed 4 nights in Apr 2024
Response from Social Media Manager on 25 Apr 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 Excellent

Tamer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort definitely recommend
Stayed 4 nights in Apr 2024
Response from Social Media Manager on 24 Apr 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 Excellent

Iyman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dreams Onyx was amazing and great service. If you’re here make sure you talk to Javier and he’ll make sure you’re in great hands for everything!!
Stayed 4 nights in Apr 2024
Response from Social Media Manager on 24 Apr 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

6/10 Okay

Michael

Disliked: Staff & service
Stayed 4 nights in Apr 2024
Response from Social Media Manager on 24 Apr 2024
Dear Guest,Thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with us. We have taken note of our opportunity areas kindly mentioned in your overview. Your comments motivate us to keep providing our guests with top quality service they deserve. Once again, we appreciate your kind comments about our resort and look forward to welcoming you back in the not too distant future.Greetings,

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Javier the concierge is AMAZING!!!!
Stayed 4 nights in Apr 2024
Response from Social Media Manager on 24 Apr 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our butler, Javier, was great. Reached out to us several times to make sure we were having a great vacation. Loved that he sent out the daily schedule as well. Bartender, rosie, at the splash lounge was excellent - drinks were delicious.
Stayed 5 nights in Apr 2024
Response from Social Media Manager on 24 Apr 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 Excellent

Jerson

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent experience at this resort thank you Javier for everything exellent service from Javier from day 1 to day of checkout I will be back for sure. Javier is very professional at his job very pleased with everything at resort my family enjoyed it.
Stayed 2 nights in Apr 2024
Response from Social Media Manager on 24 Apr 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Social Media Manager on 24 Apr 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

8/10 Good

Madeline Martinez, Lares

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for family
Stayed 5 nights in Apr 2024
Response from Social Media Manager on 18 Apr 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,