Dear June,First and foremost we would like to thank you for the praising review you shared following your recent visit to our Occidental Nuevo Vallarta hotel and are delighted to read that we were able to match your expectations. We are thrilled you enjoyed the varied entertainment program organized by our professional team and enhanced by their genuine friendliness and enthusiasm to make sure all guests joining into the daily activities are having a memorable moment among us and we will certainly not fail to share your congratulations with the entire team. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.Kind Regards,

Dear Catherine,Firstly we would like to thank you for choosing our Occidental Nuevo Vallarta hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. Thank you very much for highlighting the excellent service from our entire team who ensure that you are well taken care of at all times and enjoy your stay with us.We regret reading that apparently we failed to ensure that our hotel policy, forbidding the reservation of sun beds, was respected during your visit. Your mentioning of this in your review did not go unnoticed and we are pleased to inform you that with immediate effect we will be enforcing the communication reminding guests that reservation of sunbeds without immediate use is forbidden in our hotel.Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.Cordially,

Dear Matthew,Firstly we would like to thank you for choosing our Occidental hotel for your holidays in Nuevo Vallarta and for the review you shared on Expedia, all of your kind words about your stay with us are great to hear.We are delighted that you will enjoy the delicious dishes prepared by our professional chefs, although we are disappointed to know that you do not enjoy our Olivos restaurant, we will make sure to improve the quality of our Italian dishes so that our gastronomy remains special for our guests.Also, we thank you for highlighting several members of our team by name since they all work very hard to ensure that you are well taken care of at all times and enjoy your stay at our hotel.On the other hand, we are very dismayed to read about the incident you had during your check out, we will transmit your comments to our head of department for a review and improvement of the service since they are not the quality services that we offer in our hotel, please Please accept our sincerest apologies for this.It's a pleasure for us, we hope to see you back soon in your home Occidental Nuevo Vallarta.Cordially,

Dear Robert,We first would like to thank you for making our Occidental hotel your preferred choice for your holidays in Nuevo Vallarta, it is always a pleasure to welcome back our most loyal guests year after year. It is good to know you enjoyed the culinary delights prepared by our professional chefs who always strive to offer a wide variety of typical foods in order to please all palates.On the other hand, we have taken note of each of your comments and we assure you that we will transmit them to the corresponding departments in order to improve our services and continue offering unforgettable experiences.It's a pleasure for us, we hope to see you back soon in your home Occidental Nuevo Vallarta.Cordially,

Dear David,Firstly we would like to thank you for choosing our Occidental hotel for your holidays in Nuevo Vallarta and for the review you shared on Expedia, all of your kind words about your stay with us are great to hear.We are delighted to know that you enjoy the wide variety of delicious dishes prepared by our professional chefs in order to satisfy all palates.It's a pleasure for us, we hope to see you back soon in your home Occidental Nuevo Vallarta.Cordially,

Dear Fabian,Thank you very much for sharing this great review of your recent stay at Occidental Nuevo Vallarta. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We have taken note of your comments about our activities and we assure you that we will pass your comments on to our Head of Entertainment to improve the variety of activities we offer at our hotel.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.Kind Regards,

Dear Alexandra,Thank you very much for sharing this great review of your recent stay at Occidental Nuevo Vallarta. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We want to thank you for mentioning Jesus and Angel as they work very hard to ensure that you are well taken care of at all times and enjoy refreshing drinks on a sunny day at our hotel.We are also very pleased to read that you were very satisfied with the comfort and cleanliness of the room you stayed in and we are grateful for your praise of the beauty of our rooms intended to ensure an unforgettable stay at our hotel.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.Kind Regards,

Dear Daniel,Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Nuevo Vallarta hotel and are delighted to read that we were able to match your holiday expectations. At Occidental we understand that food and drinks are important aspects of our guests’ overall expérience, this is why our chefs have created a varied assortment of options to please every type of palate. Reading that you were satisfied with the quality but at times a little bit disappointed with the variety, makes us feel that we are doing a good job but with possibilities to do even better, and therefore we will revise why during your stay we didnt seem to achieve our goal to offer a wide choice in each and every meal. Also, we want to thank you for highlighting the cleanliness of our facilities and the beach, since our entire team does a great job to keep our facilities impeccable.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.Cordially,

Dear Monique,Thank you for rating your recent visit to Occidental Nuevo Vallarta, we are delighted to know that you had a pleasant stay among us and that we were able to meet all your expectations. It was a pleasure to have you with us, we hope to see you soon.Best regards,

Dear James,Thank you very much for sharing this great review of your recent stay at Occidental Nuevo Vallarta. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We want to thank you for highlighting the cleanliness of our facilities as our team does a great job keeping our facilities spotless.In addition, it is good to know that I enjoy our wide variety of delicious dishes prepared by our professional chefs in order to satisfy all palates.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.Best Regards,

Dear Jennifer,We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Occidental Nuevo Vallarta hotel with us and Expedia readers.Thank you very much for your wonderful comments about the excellent service from the team members you mentioned by name, the entire team ensures that you are well looked after at all times and have a pleasant stay.It's a pleasure for us, we hope to see you back soon in your home Occidental Nuevo Vallarta.Cordially,

Dear Tsvetelina,We first would like to thank you for choosing our Occidental hotel for your vacation in Nuevo Vallarta and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful.We are very sorry for the technical problems that occurred in your room, please do not hesitate to contact our reception for these types of incidents who will send our maintenance team to solve any incident that occurs during your stay and continue enjoying your vacation.Also, we assure you that we take note of your comments and work very hard in order to improve our services and continue offering unforgettable experiences.Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely,

Dear Eduardo,Firstly we would like to thank you for choosing our Occidental hotel for your holidays in Nuevo Vallarta and for the review you shared on Expedia, all of your kind words about your stay with us are great to hear.We greatly appreciate your feedback on the quality and variety of our buffets, as our team of chefs strive to ensure a wide variety of both local and international dishes to please all palates across all services.We are also very pleased to read that you were very satisfied with the comfort and cleanliness of the room you stayed in and we are grateful for your praise of the beauty of our rooms intended to ensure an unforgettable stay at our hotel.On the other hand, we are very dismayed to read about the service you received at our Tokyo restaurant, we will certainly share your comments with our department head for a review and improvement of the service, please accept our sincere apologies for this.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.Cordially,

Dear Regan, thank you for the great feedback of your recent holiday experience at our Barceló Puerto Vallarta; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind regards

Dear Leslile,Thank you for rating your recent visit to Occidental Nuevo Vallarta, we are delighted to know that you had a pleasant stay among us and that we were able to meet all your expectations. It was a pleasure to have you with us, we hope to see you soon.Best regards,

Dear Juan,Thank you very much for leaving these wonderful comments on Expedia, we are delighted that you enjoyed your stay among us. It is our pleasure to read that you enjoy our restaurants since our professional chefs offer a wide variety of delicious local and international dishes in order to satisfy all palates.On the other hand, we are very sorry for the technical problem with the bathroom in your room. For this type of incident, please do not hesitate to contact our reception who will make sure to quickly send our technical team to solve any incident so that you continue enjoying your stay. their holidays.It's a pleasure for us, we hope to see you back soon in your home Occidental Nuevo Vallarta.Cordially,

Dear Cindy,We first would like to thank you for choosing our Occidental hotel for your holidays in Nuevo Vallarta and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful.We are thrilled you enjoyed the varied entertainment program organized by our professional team and enhanced by their genuine friendliness and enthusiasm to make sure all guests joining into the daily activities are having a memorable moment among us and we will certainly not fail to share your congratulations with the entire team. On the other hand, we regret the inconveniences that you mention to us about our food service, we assure you that we take food allergies very seriously and we apply protocols so that our guests do not have any inconvenience, do not hesitate to contact our F&B team to special requests.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.Kind Regards,

Dear Teresa,Thank you for the great feedback of your recent holiday experience at our Occidental Nuevo Vallarta; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.We are pleased to know that you liked our cuisine and all-inclusive beverage service since our professional chefs and bartenders offer a wide variety of dishes and drinks to satisfy all palates.We have taken note of your constructive comments about our rooms and we want to tell you that we are working together with our team to keep all our rooms impeccable and that you enjoy an unforgettable vacation.We regret reading that apparently we failed to ensure that our hotel policy, forbidding the reservation of sun beds, was respected during your visit. Your mentioning of this in your review did not go unnoticed and we are pleased to inform you that with immediate effect we will be enforcing the communication reminding guests that reservation of sunbeds without immediate use is forbidden in our hotel.It's a pleasure for us, we hope to see you back soon in your home Occidental Nuevo Vallarta.Cordially,

Dear Susan,Thank you for rating your recent visit to Occidental Nuevo Vallarta, we are delighted to know that you had a pleasant stay among us and that we were able to meet all your expectations. It was a pleasure to have you with us, we hope to see you soon.Best regards,

Dear Danielle,Thank you very much for sharing this great review of your recent stay at Occidental Nuevo Vallarta. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We want to thank you for highlighting the excellent service of our team regarding special cases of food allergies, our team ensures that all our guests enjoy an excellent dining experience.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.Cordially,

Dear Madison,Firstly we would like to thank you for choosing our Occidental hotel for your holidays in Nuevo Vallarta and for the review you shared on Expedia, all of your kind words about your stay with us are great to hear.We are very sorry for the technical problems that occurred in the bathroom of your room, please do not hesitate to contact our reception, who will make sure to send our technical team and quickly resolve any incident during your stay.We are sincerely sorry to read your dissatisfaction with the cleaning of your room, at Occidental Nuevo Vallarta we strive to provide total confidence in this area being fully aware that hygiene and cleanliness are aspects of major importance for our guests to feel 100% comfortable in our hotels, for a future ocasion please do not hesitate to contact our reception desk to point out any service imperfection, the team will be swift in addressing the issue and correct any situation that is not in accordance with our established standards.We assure you that we have taken note of each of your constructive comments and we will transmit them to the corresponding departments in order to improve our services and continue offering unforgettable experiences.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.Cordially,

Dear Gordon,Thank you very much for your wonderful comments on Expedia, we are delighted that you will enjoy your stay with your family, our entire team ensures that you have a pleasant stay and feel well cared for at all times.We thank you for highlighting the cleanliness of our facilities as our cleaning team makes sure everything is spotless.In addition, we have taken note of your constructive comments on some of our services, we will make sure to transmit them to the departments involved in order to improve our services and continue offering unforgettable experiences.It's a pleasure for us, we hope to see you back soon in your home Occidental Nuevo Vallarta.Cordially,

Dear Daniel,Firstly we would like to thank you for choosing our Occidental hotel for your holidays in Nuevo Vallarta and for the review you shared on Expedia, all of your kind words about your stay with us are great to hear.It is our pleasure to know that you enjoy our beautiful quiet beach with a warm and tropical atmosphere, as well as the delicious dishes prepared by our professional chefs in order to satisfy all palates.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.Cordially,

Dear Tyler,Thank you for the great feedback of your recent holiday experience at our Occidental Nuevo Vallarta; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.Cordially,

Dear Eleni,Thank you for the great feedback of your recent holiday experience at our Occidental Nuevo Vallarta; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.It is our pleasure to read that you enjoy the delicious dishes prepared by our professional chefs and the excellent service from the team members that you have mentioned, they all work very hard so that you are well taken care of at all times and enjoy a pleasant stay.Our staff's service and kindness is one of our main strenghts and we are quite disappointed to hear that you felt we underperformed in this area at our the reception desk; nevertheless we will not fail to share your comments with our head of department for information and further revision.Also, we have taken note of your constructive comments about our facilities and we assure you that we work very hard together with our technical team to keep our facilities impeccable.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.Kind Regards,

Dear Chad,First and foremost we would like to thank you for the praising review you shared following your recent visit to our Occidental Nuevo Vallarta hotel and are delighted to read that we were able to match your expectations. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.Cordially,

Dear Priya,Thank you very much for sharing this great review of your recent stay at Occidental Nuevo Vallarta. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. It's a pleasure for us, we hope to see you back soon in your home Occidental Nuevo Vallarta.Cordially,

Dear guest,Thank you for rating your recent visit to Occidental Nuevo Vallarta, we are delighted to know that you had a pleasant stay among us and that we were able to meet all your expectations. It was a pleasure to have you with us, we hope to see you soon.Best regards,

Dear Eveleen,Thank you very much for your wonderful comments on Expedia, we are delighted that you enjoyed your stay with us and highlighted the beauty of our beach and facilities, ideal for enjoying a relaxing vacation.It is our pleasure to read that you enjoyed our restaurant El Mariachi, our chefs prepare a wide variety of delicious Mexican dishes in order to satisfy all palates.On the other hand, we are very sorry to read that you did not feel well cared for and due to the imperfections in the service that you mention, we will make sure to transmit your comments to our department heads so that the service is improved and our guests are well cared for at all times.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.Cordially,

Dear Mai,We appreciate you taking the time to rate our services, however, we sincerely regret not having exceeded your expectations on this occasion, we assure you that our commitment is to always offer memorable experiences for our guests on every visit.We hope you will give us the opportunity to serve you again and show you the true service we offer in this, your Occidental Nuevo Vallarta home.Cordially yours,

Dear Matthew,We first would like to thank you for choosing our Occidental hotel for your holidays in Nuevo Vallarta and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful.We have taken note of your comments about our service and reservation system for our specialty restaurants, we want to tell you that, due to our high occupancy, some of our times are usually reserved in advance, however, we are working hard to improve this. scope of our services.Also, we are sorry that you were disturbed by the noise level coming from our Lobby Lounge, we will ensure that the noise level is kept within reasonable limits so that our guests are not disturbed by it and have a great time of relaxation.According to the hotel policy reserving sunbeds is not allowed. We do our best to ensure the following of this standard, especially during high occupancy when this happens more often and we apologize if exceptionally during your stay we weren’t able to have a total control on this matter. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely,

Dear Joshua,We were very disappointed to read your experience during your stay in our Occidental Nuevo Vallarta hotel, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. We regret the incident you mentioned about your reservation and are dismayed to read your comments about the service you received during your stay with us. Above all, because your comments do not reflect the usual standard of service that we strive to ensure for our guests. However, please rest assured that your opinion will be shared with our department heads to inform them of this situation and to act accordingly.Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future.Sincerely,

Dear Fraser,Thank you very much for sharing this great review of your recent stay at Occidental Nuevo Vallarta. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. It's a pleasure for us, we hope to see you back soon in your home Occidental Nuevo Vallarta.Cordially,

Dear Laura,Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Nuevo Vallarta hotel and are delighted to read that we were able to match your holiday expectations. We are surprised by your comment regarding the behavior of our concierge and reception team and we are passing your opinion directly to the responsible management. However, we are pleased to know that the interaction with the majority of our team members was positive and that you felt well cared for at all times, which is our ultimate goal.Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.Kind Regards,

Dear Jin,Thank you very much for the time you spent to share your personal impressions of your stay at our Occidental Nuevo Vallarta. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We are very disappointed to read that our cuisine was not to your liking. We will make sure to pass on your comments to our chefs in order to improve the quality of our dishes and ensure that the dining experience remains special for our guests.Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely,

Dear Jeffrey,Thank you very much for sharing this great review of your recent stay at Occidental Nuevo Vallarta. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.Cordially,

Dear Maria,Thank you for rating your recent visit to Occidental Nuevo Vallarta, we are delighted to know that you had a pleasant stay among us and that we were able to meet all your expectations. It was a pleasure to have you with us, we hope to see you soon.Best regards,

Dear Jung,Thank you for rating your recent visit to Occidental Nuevo Vallarta, we are delighted to know that you had a pleasant stay among us and that we were able to meet all your expectations. It was a pleasure to have you with us, we hope to see you soon.Best regards,

Dear Kyu,We were very disappointed to read your experience during your stay in our Occidental Nuevo Vallarta hotel, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. Regarding your comment about our Kids Club, we want to tell you that we do have a Kids Club, where our team will keep the little ones in the family fun and enjoy different activities during the day.Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Occidental Nuevo Vallarta will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future.Sincerely,

Dear Eddie,Thank you very much for sharing this great review of your recent stay at Occidental Nuevo Vallarta. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We are very happy to read that you enjoy our beautiful facilities, ideal for enjoying a pleasant stay in a warm and tropical environment.On the other hand, we are very disappointed to know that our gastronomy was not to your liking, we apologize for this since we know that a gastronomic experience is important for our guests' stay, so we will pass on your comments to our chefs to improve the quality of our dishes.About our reservation system, we are very sorry that you did not enjoy our variety of restaurants, due to our high occupancy some of our restaurants and times are booked in advance, we apologize for this, we will work hard to improve our services.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.Cordially,

Dear guest,Thank you for rating your recent visit to Occidental Nuevo Vallarta, we are delighted to know that you had a pleasant stay among us and that we were able to meet all your expectations. It was a pleasure to have you with us, we hope to see you soon.Best regards,

Dear Alberto,We first would like to thank you for choosing our Occidental for your vacation in Nuevo Vallarta and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful.We are very dismayed by your comments about the service at our hotel, we assure you that all our guests are important and our team will always treat everyone equally as we want our guests to take home great memories of their vacation, however, we will continue improving our service.Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely,

Dear Rachel,Thank you for the great feedback of your recent holiday experience at our Occidental Nuevo Vallarta; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.We thank you for mentioning Milton and Julio, who work very hard along with our entire team so that you feel well taken care of at all times and take home great memories of a fun and pleasant vacation at our hotel.It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours.It's a pleasure for us, we hope to see you back soon in your home Occidental Nuevo Vallarta.Cordially,

Dear Tessa,Thank you very much for sharing this great review of your recent stay at Occidental Nuevo Vallarta. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. On the other hand, we have taken note of your comments about our rooms and we assure you that we work very hard with our maintenance team to continue keeping our facilities impeccable.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.Cordially,

Dear Devon,Thank you for rating your recent visit to Occidental Nuevo Vallarta, we are delighted to know that you had a pleasant stay among us and that we were able to meet all your expectations. It was a pleasure to have you with us, we hope to see you soon.Best regards,

Dear Douglas,We first would like to thank you for choosing our Occidental for your vacation in Nuevo Vallarta and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful.We are very sorry to read about the inconveniences you had during your stay with us, we assure you that we work very hard every day in order to solve any incident that occurs during our guests' stay in order to continue offering unforgettable experiences.Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely,

Dear Julie,Thank you for rating your recent visit to Occidental Nuevo Vallarta, we are delighted to know that you had a pleasant stay among us and that we were able to meet all your expectations. It was a pleasure to have you with us, we hope to see you soon.Best regards,

Michael,Thank you very much for sharing this great review of your recent stay at Occidental Nuevo Vallarta. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. It's a pleasure for us, we hope to see you back soon in your home Occidental Nuevo Vallarta.Cordially,

Dear José,Thank you very much for sharing this great review of your recent stay at Occidental Nuevo Vallarta. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.Kind Regards,

Dear Brady,Thank you very much for sharing this great review of your recent stay at Occidental Nuevo Vallarta. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. It's a pleasure for us, we hope to see you back soon in your home Occidental Nuevo Vallarta.Cordially,