Bahia Principe in Puerto de la Cruz

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Top Puerto de la Cruz Hotel Reviews

Be Live Experience Orotava

4/10 Poor

"Majority of staff were rude, got charged for an extra all inclusive as I had booked an extra room as a surprise and they wouldn’t transfer the all inclusive from one room to another. Food was ok. Cocktails were very syrupy and sweet with lots of colouring"

Hotel Monopol

8/10 Good

"My wife and I spent two nights here in May. We arrived early, and after a short wait were given 2 electronic keys to room 41. We were also given breakfast times and the wi-fi code which worked well in the room. We were given a room adjacent to the swimming pool, which was quiet as there were few guests staying at the hotel. The room would have been difficult for those with mobility issues as there were no lifts to this floor of the hotel. The room was well-presented and had adequate storage and sufficient sockets for charging mobiles etc. Having read about bed bug issues we gave the bed a thorough inspection and found no evidence of bugs. A ceiling fan operated silently and provided enough air for us as the weather was not particularly hot. The TV had English language news channels and with a bit of effort, it was possible to access programs on non-english channels into english by using the remote control. The bathroom had a bath with overhead shower attachment, vanity basin and toilet. It also had a good shelf for personal items. Small soaps and a wall-mounted shower gel dispenser were available, along with decent towels. The water had to run for a short while to get hot, but remained hot and plentiful once it came through. Breakfast was included. Hot items included fried eggs (omelets were available on request), bacon, and churros. One day we also had hot-dog sausages, the other baked beans. There was a small selection of cold cuts, cheese, pastries, cereals, yoghurts."

Hotel Best Semiramis

10/10 Excellent

"We got the all inclusive package and the staff was consummating to my friend that is gluten free. The staff is not all bilingual if you do not speak any Spanish. The hotel was nice. There is no AC in the summer just heat. The heated pool was not warm. Pools were fairly dirty. We loved the location and the meals. Breakfast ends a little early but overall it was very convenient and well worth the money"