"Loved the room. The beds were comfortable and everyone slept great!
The bathroom was clean and everything worked great. The bathroom is very dated and not visually appealing. I’ve stayed in a couple other graduate hotels and the bathrooms were much better. These need updating. But everything else was fantastic! We loved the big closet, space to spread out and the view was good. The staff were incredible! Very kind, thoughtful and helpful. We plan to come back next time we are in Providence."
"We booked this hotel because our previous stay had been great. This time, however, we were assigned a room that simply should not be a hotel room. It should be storage. It was/is stationed directly above the Boombox Bar (actual name). It was impossible to sleep in the room until the bar closed at 2:00am. There were no other rooms to move to and we didn't realize the situation until it was too late to change hotels. It was far too expensive of a room to not be able to use it. The AC unit was also faulty and screamed like an alarm when on."
"The room smelled of smoked cigarettes immediately after walking in, the window was open with no screen, small pieces of tobacco on the bed, flies in the room, vandalized furniture, and general occupancy."