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Great location just outside of Providence. We were visiting our son 22 minutes from RWU. Hotel was clean and staff were friendly. Less expensive than staying in Providence without the $25 parking fee
This location was within 10 minutes of Providence which is where we were going to be. There was heavy traffic going into town when we were their due to construction.
Decor and furniture needs a refresh. Skimpy breakfast. Everything seemed cheap - from the single ply toilet paper to the paper plates and flimsy plastic cutlery. Not horrible but not particularly nice either.
Margaret
Stayed 2 nights in Oct 2023
10/10 Excellent
Susan
9 Oct 2023
Susan
Stayed 1 night in Oct 2023
6/10 Okay
Heidi
Travelled with family
9 Oct 2023
Liked: Cleanliness, staff & service
Service was great. Breakfast was sub par. Very loud at night in room with people in hallway. The cooling system in the room was terrible.
Heidi
Stayed 1 night in Oct 2023
2/10 Terrible
Emmett
8 Oct 2023
Emmett
Stayed 1 night in Oct 2023
Response from Robert Poons Jr. on 29 Oct 2023
Dear Emmett, Thank you for taking the time to share your concerns, as feedback from our guests is an essential part of improving our services. We sincerely apologize if you experienced any issues during your last stay at our hotel. We never want our guests to leave feeling that their expectations weren't met and we hope you will someday allow us another opportunity to welcome you back.Kind Regards,Robert Poons Jr.
Fabulous hotel, great location. Our hosts Sam and Bona were exceptional, could not do enough. Close to nice selection of restaurants and numerous sights.
Best wishes Simon and Lyn London UK
This is a nice hotel. Comfortable and staff was great. Breakfast was actually very good as well. The only issue I had was the rug in the room. Although the rug looked clean, after walking on it without socks or shoes, my feet were black by the next morning. I would have given this hotel a perfect score if it was not for the unseen condition of the rug in the room.
very clean, very nice and helpful staff. only complaint was thin ceiling...we were on the 2nd floor and could hear people walking around on the 3rd floor at 3:00 am both nights.