Breakfast served

Reviews of Three Crowns Hotel Prague

4 out of 5
Three Crowns Hotel Prague
Cimburkova 28, Prague

Reviews

7.4

Good

Rating 10 - Excellent. 192 out of 1000 reviews" "
Rating 8 - Good. 432 out of 1000 reviews" "
Rating 6 - Okay. 231 out of 1000 reviews" "
Rating 4 - Poor. 103 out of 1000 reviews" "
Rating 2 - Terrible. 42 out of 1000 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Naomi

Travelled with group
Liked: Amenities
Friendly staff excellent breakfasts and good for public transport. Warm and pretty clean. Would stay here again.
Stayed 3 nights in Dec 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean, warm, excellent breakfast, convenient location with ample nearby restaurants and bars. Walking distance to the main city centre. Good cheap tram service nearby. Helpful staff who will also book a taxi for you to and from the airport although better to phone them than send an email. Overall a great hotel.
Stayed 4 nights in Nov 2023

10/10 Excellent

Nicola, Coventry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Three Crowns - we were attending a conference at another hotel, but wanted to stay somewhere within walking distance. That staff were wonderful and friendly, and made sure our stay was just right. Breakfast was tasty and a good range of food and drinks were available. We would happily stay here again next time we are in the area!
Stayed 3 nights in Nov 2023

10/10 Excellent

Rhodora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

2/10 Terrible

Sally

Stayed 1 night in Sep 2023

2/10 Terrible

Daniel

No hot water morning, noon and night.
Stayed 1 night in May 2023

8/10 Good

Milan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022

10/10 Excellent

Janaina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, public transport nearby. Spacious room, clean and comfortable. Friendly staff, great breakfast. Food value.
Stayed 2 nights in Sep 2022

10/10 Excellent

Karolina

Stayed 2 nights in Jun 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5*
Nice hotel. Central to Zizkov town. Good transport links to Prague.
Stayed 3 nights in Dec 2021

8/10 Good

Aniruddha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was nice, but breakfast was not so good. food trays were empty. not much to choose from
Stayed 1 night in Jul 2021
Response from Reception on 11 Aug 2021
Thank you for your feedback!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Three Crowns Hotel Team on 17 Aug 2020
Hello, thank ou for your positive feedback. We hope to see you again soon.

8/10 Good

Verified traveller

Stayed 3 nights in Mar 2020
Response from Three Crowns Hotel Team on 18 Mar 2020
Hello, thank you for your feedback. We hope to see you again soon. Kind regards, Three Crowns Hotel Team

8/10 Good

James, South Australia

Liked: Staff & service
Close to old city town, within walking distance. Good choices for breakfast. Very comfortable bed
Stayed 4 nights in Feb 2020
Response from Three Crowns Hotel Team on 26 Feb 2020
Dear James, thank you for your feedback! We hope to see you again soon. Kind regards, Three Crowns Hotel Team

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2020
Response from Three Crowns Hotel Team on 6 Feb 2020
Thank you for your review! We hope to see you again soon. Kind regards, Three Crowns Hotel Team

8/10 Good

SUNGHUN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, it was comfortable and the front members were kind and professional. Only one uncomformtable facility was shower booth. ....
Stayed 3 nights in Jan 2020
Response from Three Crowns Hotel Team on 23 Jan 2020
Dear SUNGHUN, Thank you for taking the time to review your stay. We always appreciate your feedback because we wish to improve constantly. We will look forward to welcoming you again. Kind regards, Three Crowns Hotel Team

4/10 Poor

Jerry

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The look from the outside and lobby was actually nice and looked like a 3 to 4 stats hotel, but it’s totally different when into the inside. Never got a hotel room without kettle, no aircon, weak wifi connection. Everywhere smells like in hospital, feels like it was a hospital. Mattress is sponge, and the double room is actually a 4 single beds room, breakfast was not too bad but the coffee from the coffee machine Tasted super sour and the stuff said that’s normal.... The only one positive thing is close to the bus stop.
Stayed 1 night in Jan 2020
Response from Three Crowns Hotel Team on 22 Jan 2020
Dear Jerry, thank you for your review. We are very sorry that you were not satisfied with the hotel at all. We hope that next time you will be totaly satisfied. Kind regards, Three Crowns Hotel Team

10/10 Excellent

Nadeem

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Brilliant place to stay, clean room, friendly staff, ample parking.
Stayed 1 night in Oct 2019
Response from Three Crowns Hotel Team on 20 Dec 2019
Dear Nadeem, thank you very much for this kind review! We are really happy that you appreciated our facility, staff and parking! We hope to see you again soon! Kind regards, Three Crowns Hotel Team

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2019
Response from Three Crowns Hotel Team on 8 Nov 2019
Thank you very much for your positive review. It is a pleasure for us to read that you enjoyed your stay with us. Yours sincerely Three Crowns Hotel Team

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Fantastic breakfast...!!! Lovely & clean... Michael
Stayed 1 night in Oct 2019
Response from Three Crowns Hotel Team on 8 Nov 2019
Dear Michael, thank you very much for your positive feedback. We are glad that you appreciated our breakfast. We hope to see you again soon. Best regards, Three Crowns Hotel Team

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like service. The breakfast was less than prior stay. Staff great. Dinner at night at restaurant was great value. Thanks
Stayed 2 nights in Oct 2019
Response from Three Crowns Hotel Team on 8 Nov 2019
Thank you very much for taking the time to review your stay. We are happy that you appreciated our staff and dinner. We hope that next time you will be completely satisfied with your stay. We will look forward to welcoming you again. Kind regards, Three Crowns Hotel Team

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
People on the reception was polite, breakfast was ok, about the cleaning service not good at all, the did not made the room or remove the empty water bottles
Stayed 3 nights in Sep 2019
Response from Three Crowns Hotel Team on 8 Nov 2019
Thank you very much for taking the time to review your stay. We are glad that you appreciated our staff and breakfast. You comments about housekeeping were taken into account and will be addressed as soon as possible. We are improving our services so we hope that you will be totally satisfied next time!

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
THIS Property needs painting as it look dull,The T.V is small and old and only fit for the bin..Too noisy at night from thr road. Bathroom too small and no curtain in the small bath.. I was disappointed.
Stayed 4 nights in Aug 2019
Response from Three Crowns Hotel Team on 8 Nov 2019
Thank you for your review! We are improving our services so we hope that you will be totally satisfied next time! Kind regards, Three Crowns Hotel Team.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A 2-star Hotel, forget about 4
Every thing in this hotel is a disaster and this hotel is a real definition of a crappy hotel. First, the people at reception are very rude and impolite specially the man with glass. When you order something at night he becomes angry and doesn't want to give service or any help. Second, the ventilation is so bad. There is no air-condition in the room and no fan in the toilet. Third, the room is not cleaned very well. Check in process was very long, they scan the passport, visa, ask to fill a long form ... The only good thing in this hotel is the breakfast.
Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
There was no usable internet, our room was never cleaned even with the “please clean room” sign on the door, and the people at the front desk were rude.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Had a one night stay when the heat was around 30*. There is no AC so I would not stay there agin. There is a easy transfer to the hotel by public transfer. The people at the hotel did theyr best.
Stayed 1 night in Jul 2019

4/10 Poor

VADIM

Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Property conditions & facilities
The website showed a great classic hotel with nice rooms and nice view. When I checked into my room, the view was into a backyard that looked more like a construction site. I spent 10 min there, checked out and went to another hotel. I would like full refund for my booking
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in Prague. Hotel is new but basically i pay literally nothing and I get one of the best service in Prague hotel, luxury and more. Breakfast was great omg they have everything and the best is complementary. Room is so big; only bad thing is they need to renew the bathroom is to old. Is locate very close to the city (about 10min in metro); they have variety of good restaurants around the hotel and very cheap.
Stayed 1 night in Jul 2019

10/10 Excellent

Jash, Ky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service . Good location. Good breakfast.. And good price
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2019

8/10 Good

RMC, New Zealand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was large with a separate toilet, bathroom and bedroom with enough space for sitting areas. The staff were friendly. It was very quiet. It is a little dated in style and the shower was a shower head over the bath, however all and all it was a nice stay.
Stayed 1 night in Jun 2019

10/10 Excellent

SYED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refund claim
I checked out on 23rd june please refund my 2 nights stay. thanks
Stayed 3 nights in Jun 2019

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great public transport near by.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 3 nights in May 2019

8/10 Good

Quinn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

Hanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God beliggendhed, pæne værelser og okay morgenmad. Opgangen trænger dog til renovering, men godt hotel til prisen.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved the location of this hotel, it's an easy tram ride away from the city hub, but still surrounded by amazing and interesting places, restaurants and bars. The breakfast was amazing and the staff extremely friendly and willing to assist in any way. I would stay here again next visit as I felt the atmosphere and value for money was extraordinary.
Stayed 1 night in Nov 2018

8/10 Good

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2019

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Friendly staff andcomfy room, although it was a little too hot for our liking. There also a good breakfast that sets you up for a good stint around Prague.The hotel is a short tram ride (9 or 5 or 15 if you want to go to the castle) from wenceslas square. The local area has a few good pubs which provide local beer and food at a reasonable price along with a cosy atmosphere.
Stayed 5 nights in Dec 2018

4/10 Poor

E

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I booked the superior room. The bathroom was smelly through out the room. The windows are not double or triple as a result I was waking up during the night by drunk people screaming. The breakfast poor, the free coffee undrinkable and no fresh bread. The hotel staff specially at the restaurant very professional and friendly. Except a male receptionist who the last day when I asked him for taxi he gave me triple price!! I canceled this taxi and I ordered on my own. Laters I found out that receptionist are taking commission from taxi. Which is unacceptable.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Hotel a 4* With 5* Service, Excellent Reception Staff, Excellent Amenities, Fairly Close to Old Town and Close to Main train Station.
Stayed 1 night in Dec 2018

6/10 Okay

VASILIS

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 5 nights in Nov 2018

6/10 Okay

Gregory

Liked: Staff & service, room comfort
Average
This was a last-minute stay, and the location was further out of the centre than I had hoped.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
No complaint food at restaurant very good. Maybe better heat system. No problem though.
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Nice hotel not far from public transport.
This hotel could be really great with a little investment. There were things left unrepaired and the lighting in the main room was only bedside lights and one dim standard lamp, no overhead or wall lights.
Stayed 4 nights in Oct 2018

6/10 Okay

Abhishek

Average Hotel
The internet was not working for one night and breakfast buffet had limited options and were mostly similar on all the days
Stayed 3 nights in Oct 2018