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Reviews of Hotel U Prince Prague by BHG

4.5 out of 5
Hotel U Prince Prague by BHG
Staromestske namesti, 460 29, Prague, PRG

Reviews

8.8

Excellent

Rating 10 - Excellent. 39 out of 65 reviews" "
Rating 8 - Good. 18 out of 65 reviews" "
Rating 6 - Okay. 6 out of 65 reviews" "
Rating 4 - Poor. 1 out of 65 reviews" "
Rating 2 - Terrible. 1 out of 65 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jane, Stubbington, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely small hotel in the very centre of Prague !
The hotel staff were professional, friendly and helpful. The room was a good size, clean and had a lovely view over the Old Town Square. The bed was very comfortable. Breakfast was delicious and we ended up eating in the hotel restaurants 3 out of our 4 nights stay.

10/10 Excellent

suzannah1234

Liked: Cleanliness, staff & service, room comfort
Great place to stay in Prague!
Friendly, great service, great location, spacious rooms, great breakfast buffet! It could not have been better. This is a place that has the potential to be a tourist trap (since it has a prime location directly on the Old Town Square) but it isn't!! They work hard at being reasonable, both in attitude and in price. Don't miss having a drink or a meal on the rooftop terrace, it is magical!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very nice old hotel in an excellent location. It can be a bit noisy around the hotel at night. The terrace bar and cellar bar seemed always too crowded for us. Take only cabs by the AAA company. Others are well-known cheats!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best of all Hotels we stayed in Europe. Wonderful Hotel and we would recommend to anyone visiting Prague--the highlight of our European visit. The Hotel is just outstanding in every way. Food was great and the help at the Hotel was just wonderful.

8/10 Good

Alex, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the central location.
If you are looking for a fantastic location and are willing to compromize a little on the room size, this hotel is for you. Our family of four had two rooms at U Prince and enjoyed our stay. Right in the Old Town Square 50 feet from the Astronomical Clock, the hotel is a perfect place for a tourist looking for central location and a lot of action. Very nice breakfast and a couple of other restaurants right at the hotel.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in the middle of things
Really no Valet. So parking is a challenge but hotel staff (Patrik) took the car and parked it. No valet tickets - so a trust thing and no problems. Perfect location/the best for Old town. Double windows will not block out 100% of the noise from the square. Breakfast is very good. This is a USA 4 star level and they are not driving you crazy trying to do things for you. Room (Jr Suite) was 2 level and less convenient than a single level. You must eat/get a drink on the roof.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

10/10 Excellent

CABS, Anchorage, AK, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll be back...
The location is everything! Excellent food at their restaurants too, upstairs and downstairs. The staff was outstanding...highly recommend staying at the U Prince!!

10/10 Excellent

J Lima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good times in Prague
Excellent, very well managed, staff super friendly and attentive. Excellent location if you want to be central. The rooms were fabulous! We strongly recommend U Prince. From the front desk, to people at the restaurants the attitude is very professional and oriented to the guests' needs. One more: Use the hotel taxi. It is cheaper and safer. The taxis at Prague's train station and airport are a little Mafia. Call the hotel in advance and arrange for a car pick up.

2/10 Terrible

PLB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place. Great staff. Unfortunately on our third night the club next door started loud music that made sleep impossible. The hotel moved us to a quieter room which helped a little. The music rattled the walls until 4:15AM.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very good until the last night when there was unbelievable noise in the square until 2am so ruining a nights sleep and enjoyment of the next day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel U Prince in Prague, CZ
Just completed a 9-day stay at this hotel in Prague, CZ. Overall experience was excellent. The Junior Suite had nonfunctioning AC on arrival. We were moved to a Double Room. The hotel manager contacted Hotels.com, and a refund of the difference in room rates was issued within 24 hrs. Excellent full breakfast included. Room cleanliness was excellent. Free Wi-Fi in room with good signal. Hotel location excellent for sightseeing. Lots of nearby restaurants. Hotel staff excellent in every way. Would recommend this hotel. Would stay here again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location is perfect
The Hotel, a beautiful old building, is in the middle of the old Prag. From here all sightseeing is in walking distance. The rooms are big and very comfortable.Everything is clean. Sitting on the roofgarden in the evening was so nice. The Hotelstuff was very friendly , the service super. Price for room and food are good. Not to expensive. For sure we will come back,

6/10 Okay

Ross, Sydney

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Great location but mind the stairs
The reception is on the first floor and there is only one slow lift, which is heavily used by people going to the large top floor bar/restaurant. The hotel only issues one mechanical key per room so you have to leave the key at reception if you are doing separate things from your partner and this is a big nuisance. You cannot go out and lock the door if your partner is asleep i n the room as this deadlocks your partner in the room, a situation which should not be allowed.There are stairs everywhere, including to the bathroom, which can be hazardous at night, so the place could be very difficult for disabled people. I had to get on my hands and knees and use a torch to use the safe. Our room (number 31) had no view, which disappointed us, but the room was spacious, quiet, and beautifully furnished. The buffet breakfast was excellent. We had dinner in their outdoor restaurant and the waiter was probably the rudest we have ever dealt with and my meal, a veal dish, was very bad.. We have previously stayed at the nearby Hotel Rott and thought that the Hotel Rott was much better. However, despite all the faults, the U Prince is in a great location and and I would still recommend it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wish I had an excuse to return
It's not common to be surprised by a great experience and a great value in a hotel. I stayed at the U Prince for a week recently. I couldn't believe the hotel was for real. If you are enjoying the old town look and feel, the hotel will be an extension of that. The breakfast that is included with the room rate is generous and very good -- I would have expected to pay $20 for a buffet like that. The restaurant meals are quite good and inexpensive. The Black Angels bar in the basement is popular and a good hangout. The room is set with carved furniture, a secretary desk, a wardrobe -- it all feels very classic. The bathroom is modern and beautiful. The staff were uniformly friendly and polite. Only drawbacks: cigar smoke wafts up from the basement bar, and noise filters down from the very popular rooftop terrace restaurant. Neither kept me from enjoying my stay very much.

8/10 Good

dominique, Park City Utah,USA

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The U prince in Prague
Fantastic location, wonderful restaurants but you can hear hotel next door room conversation.....

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
U Prince Hotel - Excellent
Very welcoming and helpful. Fantastic location and great food! Excellent value for money - I'll stay again...

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel U Prince Prague
excellent hotel in an excellent location

10/10 Excellent

Shamil, Moscow, Russia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, beautiful , nice hotel.
All staff is oriented to make the guests happy and completly satisfied. Very convenient location for shopping and for sightseeing. Very nice and unusual decor .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel U Prince in Prague
Great location - close to all the must-see sights in Prague. Had view of famous clock and cathedral from our room. Only complaint was there was an electrical outage that made the power go out for a couple of hours but I would highly recommend the hotel to anyone visiting Prague!! Service was superb!!

10/10 Excellent

Brad, Las Vegas, NV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel U Prince in Old Town Prague
I am a frequent traveler to the Czech Republic and have stayed in a lot of different hotels. However, after having dinner at the top of the Hotel U Prince, last year, I decided I would give the hotel a try on my next visit. The Hotel U Prince is now my favorite place to stay in Prague. The Four Seasons or Corinthia Towers have a little bit better beds but they dont compare to the ambiance of this place. Fantastic!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel U Prince location is a must
The Old Town Square is Pragues best tourist attraction the Hotel is rt on the Square Also very unique rooms

10/10 Excellent

Angelo, switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Very enjoyable spot, loved the roof top bar

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very, very good
The best location.Very nice hotel. Very good service. I will come back again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location in an amazing city!
The U Prince was an incredible hotel in the best location possible in Prague! We upgraded our room hoping it would give us a good location in the hotel. We were blown away by the size and opulence of the room. It was a loft suite with a small entrance hall that could be used as a dressing room. The bathroom was marble and the products were a treat. My husband had an issue with the shower being a waist-level hand held with no glass or curtain. He had to mop up the bathroom after his showers no matter how careful he was. I loved the deep bath. We then looked out our bay window to see that we had a panoramic view of the old square and the astronomical clock tower was right beside us! Anything we wanted was less than a ten minute walk from the hotel. The only thing that may bother those staying in this room was the noise from the bar and the square outside. The clock did not bother us but the garbage collection at 7:30 AM and the people above us walking with shoes on, was very loud. The front desk staff and bellmen were all wonderful and very helpful. The hotel restaurant in the square and the roof top restaurant were excellent and not too expensive. Over all an amazing experience!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great location, ok facility, AC inadequate
From the perspective of a walking tour of Prague, cannot get a much better location. Service was OK, facility OK, food marginal. I would have rated the facility higher had the AC system been able to cool the room adequately.

6/10 Okay

Travel Bug, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, but loud if your room faces the square
The hotel is lovely. The room is large and clean. However, I have two big issues with the hotel. 1. My room - located facing the main square - the view - fabulous! The noise from the square at night when the bars close is just awful. From 2am-4am if your room is facing the square you will get no sleep. 2. The front desk is very nice, but if they don't sell the tour they do not know about it. The front desk ended up looking stuff up for me online about a popular tourist dinner venue. I was really suprised how little the desk knew about their city. Concierge service in Prague is quite different from the States. Overall a nice property, but loud.

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service
.Lovely hotel, full of charm,
.Lovely hotel, full of charm, located in the main square, very near to the astrological clock The rooms were individually styled, on the large side and the in -room facilities good. The staff were very helpful and friendly - the receptionists were particularly helpful and well informed Breakfast was excellent quality.The terrace restaurant is worth a visit -the views are stunning . The only downside was, that because of the central location, it was noisy at night , mostly because of people in the Square but also the nightclub next door, although this appeared to close in at 12.30am. I would certainly recommend it to other travellers.

8/10 Good

Riva and Avi, Israel

Liked: Cleanliness, staff & service, property conditions & facilities
curtains time
great location. nice staff. bathroom without curtains - water spills on floor. first room we received, 22, was with bed upstairs on a seperate level - very narrow and uncomfortable re watching tv or going to the bathroom. moved to 44 - much better

8/10 Good

Anonymous

Liked: Cleanliness, staff & service
Praha - nice place to stay!
The U Prince's location is fab. The roof top restaurant/bar is spectacular. However, the service was not spot-on during the sunset rush hr. If you want to stay in a Junior Suite I highly recommend it, but do NOT stay in ROOM #22. No windows to the outside and it was extremely warm. The hotel provides a large fan that sounds like you are in an airline hanger while trying to sleep. My earplugs & BOSE noise cancellation sets would not drown out the noise inconvenience. We moved to a smaller room on the 3rd day once available. Bad thing is we pre-paid for a Junior Suite ($3,200.00 dollars) for 7 days, but ended up in a regular room. Not happy about this ORBITZ!

8/10 Good

Matka-Erkki

Liked: Cleanliness, staff & service, room comfort
Upea vanha rakennus
Hotellin sijainti ja yleisilme loistavat, mutta tämän tason hotellissa olettaisi sviittiin kuuluvan kahvinkeittimen. Aamupala olisi saanut olla tarjonnaltaan monipuolisempi. Vastaanottovirkailijat olivat erittäin ystävällisiä, mutta ravintolahenkilökunta kovin totista, kohteliaita kylläkin.

10/10 Excellent

PeWe, Hbg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PeWe Hbg
Fantastiskt hotell med en helt underbar restaurang på Taket o utsikt över Prag

10/10 Excellent

Peter, Skåne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PeWe
U Prince Ett fantastiskt bra hotell med super service o en helt underbar restaurant på taket

10/10 Excellent

Bjørg, Åsgårdstrand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Supert!!!
Utrolig service som alltid kom med et smil. Litt harde senger etter min smak, og servitørene på takresturanten "surra" litt, men alt i alt et supert hotell som jeg gjerne kommer tilbake til.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service impeccable !!!
Bon rapport qualité prix, très bonne situation, chambre petite mais confortable, service +++++++++++

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Midt i "der alt skjer"
Første gang i Praha. Reiste sammen med venner som har vært der tidligere og fikk som sådann gratis guiding av byen.Oppholdet på hotellet var aldeles strålende. Nyedelig rom (juniorsuite) og personale som gjorde absolutt alt for deg. Neste gang til Praha satser vi igjen å bo på U Prince.

10/10 Excellent

Rune og Randi, Fantastisk sentralt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sentralt på det gamle torget.
Fantastisk. Ble tatt godt imot. Flott rom.Maten i restauranten var fantastisk. Frokosten var veldig bra.Alt var perfekt. Skal tilbake.

10/10 Excellent

Maja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centralt
Helt fantastisk personal, god mat, supermysig miljö.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lige midt i den gamle by ved rådhuset
Havde bestilt en junior suite. Fik et værelse (22) som lå ind imod gården over receptionen. Belysningen i rummet var så dårlig, at man ikke kunne læse en bog! Blev en nat, hvorefter vi fik et nyt værelse (24), som var væsentligt bedre, større og lysere - ikke optimalt - men OK.

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Para estar en la frutilla de la torta!
Excelente precio calidad. Ubicación inmejorable! Atención con el ruido de la calle! Muy buen desayuno! Única critica, faltaba ducha en el baño!

6/10 Okay

Marc, Frankfurt

Liked: Property conditions & facilities
Disliked: Room comfort
wundervolles Gebäude - als 4-5* Hotel inakzeptabel
Das Haus ist zu empfehlen wenn man in einem wunderschönen Gebäude mitten im Zentrum absteigen möchte. Hierfür ist es ideal und hat auch meine Erwartungen an das Haus erfüllt. Wenn man jedoch einen 4-5 Sterne Standard erwartet bzw. einfach einen dem Preis angemessenen Standard so wird man herb enttäuscht. Keine Ablagemöglichkeiten und kein Duschvorhang im Bad. Die Betten werden abends nicht aufgedeckt, ebensowenig die Vorhänge zugezogen. Natürlich werden diese am morgen auch nicht wieder ordnungsgemäß drapiert. Die Zugstangen sind extrem verbogen. Ein Käfer lag vom 2. bis 4. Tag (Abreise) tot auf dem Fußboden. Die Klimaanlage hängt direkt über dem Bett. Das Personal sowohl in den Restaurants als auch im Hotel ist zwar nicht direkt unfreundlich, aber man ist aus anderen Hotels die vielleicht auch nur 3 Sterne haben, doch anderes gewohnt. Diesen Unwillen mussten wir bei der Reservierung eines Tisches auf der Dachterrasse erfahren (mit 36 Stunden Vorlauf) wo wir entgegen unserem Wunsch in die letzte Ecke platziert wurden. Auch wenn die Terrasse ausgebucht ist erwarte ich als Hotelgast dort bevorzugt platziert zu werden. Aber das lag wohl daran das der Herr Oberweinweiser kein Trinkgeld vorab von mir bekommen hat denke ich.
wunderschönes Zimmer
verbogene Gardinenstangen
Bad mit extrem wenig Ablagemöglichkeiten und Duschvorhang
Gast von Di-Do (Abreisetag) sonst wohl noch länger

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Wintzer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent emplacement dans le quartier Stare Mesto
Très satisfait de notre séjour à tous points de vue. Un dîner au restaurant situé sur le toit-terrasse est un must!

8/10 Good

Micke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Om det inte varit för nattklubben....
Mer centralt än så här hittar man knappast i Prag. Mitt på gamla torget med alla intressanta sevärdheter inom gångavstånd. Det är dock svårt att nå med bil och man måste parkera en bit därifrån och promenera fram. Parkeringen är 300-400 meter därifrån och kostar 270 per dygn. Receptionen är en trappa upp och hissen är en liten flaskhals. Interiören är vacker och rummen trevliga i robust stil. Mitt rum var väldigt stort. Nackdelen är dock att det finns en nattklubb i källaren som kan förstöra din nattsömn om du hamnar på fel sida av hotellet. Om ni kan undvika det problemet så vill jag varmt rekomendera U Prince.

8/10 Good

SILVIA, TORINO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A PRAGA A MARZO 2012
Dire che la posizione di questo hotel sia ottimale e' dire poco. E' davvero favolosa. Se poi avete la fortuna di avere una camera che si affaccia sulla piazza dell' orologio...be' vi appagate gli occhi!!!!! In questa camera e' soltanto un po' "complicato" riposare bene perche' c'e' tanta gente che sosta al di sotto e ....si divertono!!! Il servizio e' buono ed il personale e' molto gentile e disponibile e la colazione e' abbondante.

8/10 Good

Johnny, Sola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotell, midt i smørøyet
Vi ble tatt godt imot av hotellets vennlige stab når vi ankom hotellet. Resepsjonist og de andre virket veldig imøtekommende, og vi fikk suiten tidligere enn vi egentlig skulle. På juniorsuiten (rom 12) var badet skuffende lite, men rent og pent. Ellers var utsikten upåklagelig, med old time square og den astronomiske klokka like utenfor. Tidligere dårlige anmeldelser gjorde oss litt skeptiske , men vi ble positivt overrasket. Fint hotell, hyggelig stab og god frokost.

8/10 Good

c, JAPAN

Liked: Cleanliness, property conditions & facilities, room comfort
ホテル ウ プリンス
良い点 ・場所がよい。旧市街の広場にあり観光しやすい。 ・ホテルの建築が美しい。部屋もよい。ジュニアスイートの部屋を利用したが部屋が二階建てになっており豪華な気分が味わえた。 ・朝食がおいしい。種類も豊富。 ・帰りに空港まで送迎を頼んだが、大きなバンで送ってくれて料金も手頃な価格だった。 ・屋上レストランからの眺めが最高。 悪い点 ・とにかくうるさい。地下にダンスフロアがあるので夜中まで音楽が鳴り響く。旧市街中心ということもあり夜中まで観光客が騒ぐ声がする。 ・ポーターの態度があまりよくない。遅いしおしゃべりばかりしている。ホテルの高級なつくりに見合う態度ではない。 以上。 うるさいのが我慢できる人にはすごくオススメのほてです。 ・

8/10 Good

Espen, Oppegård

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meget sentralt og flott hotell i Praha
Hotel U Prince er et flott hotell, sentralt beliggende i Praha. Fine og rene rom og meget god service. Kan anbefales. Frokosten kunne dog vært noe bedre.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
U Prince Praha - loistava valinta
Hotelli sijaitsi aivan Prahan vanhassa keskustassa Raatihuoneen kellon vieressä. Huoneet erittäin tilavat ja viihtyisät, palvelu loistavaa ja sijainti nähtävyyksien kiertelyyn sekä shoppailuun hyvä. Joulun aikaan joulutori ihan vieressä. Myös hotellin ravintolassa erittäin maukasta ruokaa. Aamupala "perusaamiainen", ei mitään hienouksia, mutta varmasti jokaiselle jotakin. Suosittelen ehdottomasti Prahan matkaajille.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort