Free daily buffet breakfast

Reviews of Sovereign

4 out of 5
Sovereign
Politickych Veznu, 16, Prague, PRG

Reviews

8.6

Excellent

Rating 10 - Excellent. 437 out of 1000 reviews" "
Rating 8 - Good. 433 out of 1000 reviews" "
Rating 6 - Okay. 95 out of 1000 reviews" "
Rating 4 - Poor. 26 out of 1000 reviews" "
Rating 2 - Terrible. 9 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location, very enjoyable breakfast. Room was clean, bed was terribly uncomfortable and pillows were tiny and well worn! Not much storage, no drawers for unpacking. Only a wardrobe with a couple shelves and 4 hangers. Typical small shower with handle right where you bump it with your elbow and not much water pressure so you have to stand in the corner of the shower stall. Would stay again if the bed was more comfy otherwise.

10/10 Excellent

Helen

Stayed 2 nights in Nov 2022

8/10 Good

Randy

Travelled with family
Liked: Staff & service, amenities
I’ve stayed here three times since 2015. The location is great. Close to multiple metro stations and very close to the main train station. It feels a little run down compared to 7 years ago. It’s a good place to just sleep and explore the city. I used it as base camp for my luggage and took day trips from there. Breakfast was excellent and hasn’t changed in years(it doesn’t need to). Overall a great value for a quiet location.
Stayed 7 nights in Sep 2022

4/10 Poor

Robert, Ridgewood

Stayed 2 nights in Jul 2022

8/10 Good

Brian, Alexis Creek

Travelled with partner
Liked: Cleanliness, staff & service, amenities
nice place but a little old, worn a bit, staff were nice, an okay stay!
Stayed 1 night in Aug 2022

10/10 Excellent

Lea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The hotel is great. So close to the train station and everything you want to see. The breakfast was awesome. Clean and comfortable beds with squishy pillows.
Stayed 1 night in Feb 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Convenient location, room for improvement English
The Hotel is very well located, in walking distance of shops, restaurants, iconic places. Staff friendly. One con: breakfast always the same everyday. The staff at breakfast do not speak English thus impossible to ask them any question (such as what is inside the food being served)
Stayed 6 nights in Jan 2022

6/10 Okay

GARY

Liked: Staff & service, property conditions & facilities, room comfort
OK but just about
Stayed here before a few years ago and is definitely not as good. The staff were very good and helpful and have no complaints but the WiFi in the room was basically non existent and the TV in the room was not working all the time I was there. Breakfast was OK but menu the same every day. All in all would give a 6 out of 10 as on previous visit there would certainly be a 9. Not a 4 star.
Stayed 7 nights in Jan 2022

10/10 Excellent

darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Set in a quiet part of Prague but easy accessible to all the amenities, friendly staff and very clean hotel with excellent breakfast
Stayed 4 nights in Jan 2022

6/10 Okay

Ramon, Fremont

Disliked: Property conditions & facilities
The breakfast was adequate, however the hot meals was the same everyday. The reception staff except for one was good. The TV never worked and the bathroom was clean except the toilet smelled like urine even though you flushed it very well. There is a draft coming from the window that got colder early in the morning. Staff cleaning does not have a consistent time. Sometimes they come in early in the afternoon and sometimes very late in the afternoon.
Stayed 10 nights in Dec 2021

10/10 Excellent

Carlo Alberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option if you need a hotel near the train station.
Stayed 1 night in Oct 2021

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice Stay
Great hotel, very handy for the main railway station. The only problem was the hot water was very very slow and took forever to get warm in the shower but would stay here again. Clean towels and maid service every day which was nice.
Stayed 4 nights in Nov 2021

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent staff. Close proximity to the train station and National Museum and to other old town sites. The breakfast’s were excellent.
Stayed 3 nights in Nov 2021

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great location, unfortunately the information on their services is not updated. Their TV service was not working, their AC is terrible simply doesn’t cool down the room in summer time, the breakfast is all you can eat which would be great if they change the menu a bit, same food everyday. Their Wi-Fi is probably the worst part of all
Stayed 8 nights in Jul 2021

8/10 Good

Verified traveller

Stayed 1 night in Jul 2021

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Great Place. Amazing staff, reception kitchen and cleaning. Hotel Ambience is superb
Stayed 1 night in Jun 2021

10/10 Excellent

Tomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredibly helpfull staff! The breakfast was great. Everything is walking distance.
Stayed 1 night in May 2021

8/10 Good

Yves

Liked: Cleanliness, staff & service, room comfort
Hidden jewel in Prague
Great experience overall and I would not hesitate to book it again. Here is why you should book the Sovereign Hotel too: It is an older hotel but very well kept and updated, Very helpful staff, Flawless check in, Very good breakfast that is part of the hotel price Comfortable beds Great wifi 5 minutes walk from the Praha Cemtral Train station, Free use of umbrellas and free wster bottle Within 15 minutes walking distance from the Old Town Square and most sights. Only negative comments: you will either get a room with a shower or a bath with no shower curtain...odd but I have seen this before. Also, tv did not work...but then again, we were not there to wstch tv but visit a most beautiful city.
Stayed 2 nights in Mar 2020
Response from sovereign on 14 Mar 2020
Dear Guest. Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! Your Sovereign Hotel Team

8/10 Good

Verified traveller

Stayed 3 nights in Feb 2020
Response from sovereign on 14 Mar 2020
Dear Guest. Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! Your Sovereign Hotel Team

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but no tv
Great location, excellent breakfast, quite room, and professional staff. I would have given a higher rating if the tv worked. And not just mine, but none worked in the entire hotel. And it’s been that way for months! Hotels.com really dropped the ball on this.
Stayed 3 nights in Mar 2020
Response from sovereign on 14 Mar 2020
Good evening, thank you for taking the time to leave us your feedback. We are deeply sorry to hear about your bad experience and we will be doing our best to improve our services. Sovereign Hotel Team

10/10 Excellent

Anthony, Montreal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room and bed were good. The breakfast was great! A lot of different food options and variety. One of the best breakfasts at a hotel I’ve seen in my travels in Europe. I’d stay here again for sure.
Stayed 1 night in Feb 2020
Response from Sovereign Hotel Team on 13 Feb 2020
Good morning, thank you for taking the time to leave us your feedback. We are glad you have enjoyed your stay in our hotel. We hope you will choose our hotel again for your future stays in Prague and recommend it to your friends.

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Clean and classic room. Breakfast was good as well but the stuff at the reception was unfriendly.
Stayed 1 night in Feb 2020
Response from Sovereign Hotel Team on 6 Feb 2020
Good evening, thank you for taking the time to leave us your feedback. We are deeply sorry to hear about your bad experience and we will be doing our best to improve our services.

8/10 Good

ELIAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a very good hotel. Close to the square and to the metro station. Great breakfast with a wide variety of choices. Helpful staff. would stay again in Sovereign if I visit Prague
Stayed 3 nights in Nov 2019
Response from Hotel Sovereign Team on 4 Feb 2020
Dear guest, thank you for making time to give our hotel a feedback. We are happy you enjoyed your stay, hope to see you again.

6/10 Okay

Mitchell

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from sovereign on 30 Jan 2020
Good evening, thank you for taking the time to leave us your feedback. We are deeply sorry to hear about your bad experience and we will be doing our best to improve our services. Sovereign Hotel Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. 1 street away from Wenceslas Square, and a short walk from the Old Town Square. The room is clean and spacious, and our room was cleaned throughout our stay ( even though we were only there for 3 nights ) Staff are friendly!
Stayed 3 nights in Jan 2020
Response from David on 13 Jan 2020
Dear satisfied Guest, it's great to hear such positive feedback from you, positive experience is what we strive for here at Sovereign Hotel. We hope you will visit us again sometime!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and friendly helpful staff at the hotel
Stayed 1 night in Jan 2020
Response from David on 13 Jan 2020
Dear Guest, we are glad you enjoyed your stay at our hotel. We hope to see you next time!

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Dec 2019
Response from sovereign on 7 Jan 2020
Dear Guest. Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! Your Sovereign Hotel Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Professional and helpful staff who are happy to help no matter what.
Stayed 2 nights in Dec 2019
Response from Hotel Sovereign Team on 24 Dec 2019
Dear Traveler. Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Your Sovereign Hotel Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019
Response from Sovereign Hotel Team on 12 Dec 2019
Dear Traveler. Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Your Sovereign Hotel Team

6/10 Okay

Verified traveller

Travelled with family, Business traveller
It is okay, but not great in any way. I would not stay there again.
Stayed 3 nights in Nov 2019
Response from sovereign on 8 Dec 2019
Good evening, thank you for taking the time to leave us your feedback. We are deeply sorry to hear about your bad experience and we will be doing our best to improve our services. Sovereign Hotel Team

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff was excellent and very helpful. The room was clean but very dated. The bed was way too soft!
Stayed 2 nights in Nov 2019
Response from sovereign on 12 Nov 2019
Good evening, thank you for taking the time to leave us your feedback. We are deeply sorry to hear about your bad experience and we will be doing our best to improve our services. Sovereign Hotel Team

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Efficiently run. Comfortable. For some inexplicable reason the bathroom was cold but I never raised this with the hotel.
Stayed 4 nights in Nov 2019
Response from sovereign on 9 Nov 2019
Good evening, thank you for taking the time to leave us your feedback. We are deeply sorry to hear about your bad experience and we will be doing our best to improve our services. Sovereign Hotel Team

4/10 Poor

Verified traveller

Travelled with partner, Travelled with group
Liked: Staff & service
The hotel room was way too hot and stuffy. Staff said they turn off the ac. There was a fan in the room so obviously it is a problem. The cleaners left dirty towels in the bidet. The mini bar fridge didnt work, but we had another one. Front desk staff was great, they offered a different room on same floor, but the whole top floor is extra hot they said. The bed was comfortable and the fan made it tolerable. Breakfast was great too. The gym was the main reason we pick hotels and this one was pathetic. The bike didnt work, the treadmill is a mini size and outdated. The weights max out at 5 lbs. They had no air or fans down there. Unbearably hot. They could do so much better in that space and obviously didnt.
Stayed 2 nights in Oct 2019
Response from sovereign on 29 Oct 2019
Good evening, thank you for taking the time to leave us your feedback. We are deeply sorry to hear about your bad experience and we will be doing our best to improve our services. Sovereign Hotel Team

6/10 Okay

George, St. Anthony, NL

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Great location. Friendly staff. Great full service buffet breakfast included in price. Dining area was clean and well attended to by staff. Property is Dated and needs some tender, loving care. Looks a bit runned down. Overall it was clean, but there are scuff and smudge marks on walls and carpet that need attention. We were on fourth floor. AC was not very good. Room was hot and stuffy. Decline a room on 4th floor if offered. Well located for getting out for a walk around the area and going to bus and train station.
Stayed 3 nights in Oct 2019
Response from sovereign on 29 Oct 2019
Good evening, thank you for taking the time to leave us your feedback. We are deeply sorry to hear about your bad experience and we will be doing our best to improve our services. Sovereign Hotel Team

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019
Response from sovereign on 20 Oct 2019
Dear Guest. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to stop by again. Your Sovereign Hotel Team

4/10 Poor

Uk

Travelled with family
Liked: Cleanliness, staff & service
1. Location was perfect. 2. Alot of issues with room, mattress hard, doors were loud, could hear neighbours outside room chatting, hollow walls, air con not working and it was hot. 3. Had to change my room as the door wasnt locking or shutting. 4. I will.not be staying here again 5. No vegetarian hot food for breakfast.
Stayed 3 nights in Oct 2019
Response from sovereign on 20 Oct 2019
Good evening, thank you for taking the time to leave us your feedback. We are deeply sorry to hear about your bad experience and we will be doing our best to improve our services. Sovereign Hotel Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019
Response from sovereign on 16 Oct 2019
Good evening, thank you for taking the time to leave us your feedback. We are deeply sorry to hear about your bad experience and we will be doing our best to improve our services. Sovereign Hotel Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for dining and shopping. Also, if arriving/departing from train station... only a few minute walk
Stayed 1 night in Oct 2019
Response from sovereign on 15 Oct 2019
Dear Traveler. Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Your Sovereign Hotel Team

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019
Response from Sovereign Hotel Team on 12 Oct 2019
Dear Guest. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to stop by again. Your Sovereign Hotel Team

10/10 Excellent

ML, Hong Kong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, close to a lots of restaurants and the old town! Staff very helpful and friendly Rooms amenities good Breakfast good Overall nice experiences
Stayed 2 nights in Oct 2019
Response from sovereign on 7 Oct 2019
Dear Guest. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to stop by again. Your Sovereign Hotel Team

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Buffet breakfast is good and variety, but drainage need to be improved
Stayed 3 nights in Sep 2019
Response from Sovereign on 5 Oct 2019
Good evening, thank you for taking the time to leave us your feedback. We are deeply sorry to hear about your bad experience and we will be doing our best to improve our services. Sovereign Hotel Team

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2019
Response from David on 19 Sept 2019
Dear Guest, thank you for staying with us and giving us a review. We are glad you were satisfied with our service.

10/10 Excellent

CeliaOrbea, Guayaquil, Ecuador

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location near the main attractions, staff very kind and helpful
Stayed 3 nights in Sep 2019
Response from David on 19 Sept 2019
Dear Guest, thank you for your review, we are glad to see our guests enjoying their stay here!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel . Lovely breakfast included . Very comfortable beds & spacious rooms . Ideal location & quiet . Friendly & helpful staff highly recommend a stay here.
Stayed 4 nights in Sep 2019
Response from David on 19 Sept 2019
Dear Guest, thank you for staying at our hotel and writing this kind review. A satisfied guest is our priority so it is very nice to hear that you enjoyed yourself in Prague. Maybe we will see you again some day?

6/10 Okay

William, Houston

Travelled with partner
Liked: Cleanliness, staff & service
I booked this hotel for the convenient location from the train station and walking distance to the old town square. The hotel itself is very average. They gave me an accessible room which is odd, so we had to take sitting showers. The wooden floor is very old and moldy, not sure if it's due to the accessible reason. Basic amenities but nothing special. Basic breakfast but nothing special. OK choice for a short visit to Prague
Stayed 2 nights in Sep 2019
Response from David on 19 Sept 2019
Dear Guest, thank you for your review and for choosing our hotel. As the hotel is full most of the year someone always gets the accesible room. There is a possibilty to change your room if you are not satisfied with the rooming, if other rooms are free.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful. Peter told me about the castle that was not on the tour maps south of the hotel. Any request I had got immediate attention like when I left my card in the room. Large room with enough outlets for charging phone laptop and CPAp. Desk and chair. And nice view of street Great location walking distance to train restaurants and attractions.
Stayed 3 nights in Sep 2019
Response from sovereign on 14 Sept 2019
Dear Traveler. Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Your Sovereign Hotel Team

10/10 Excellent

John, USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel located about two blocks from the Prague Main Train Station which makes it ideal for day trips via train. Also, just a few minutes from the National Museum at the end of Wenceslas Square and easy walking distance to Old Town Square.
Stayed 5 nights in Sep 2019
Response from Sovereign on 13 Sept 2019
Dear Traveler. Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Your Sovereign Hotel Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 mins walk from the central train sta. 5 min walk to Wencalas square. Walk everywhere if you're able.So many places to eat, spend money Safe area.Our assigned room was a disaster, the room was so small, one very small double bed, the mattress was awful, hot water was a chore The staff moved us the very next day, bigger room on the 4th floor, all good from then on. Great breakfast choices. Would return.
Stayed 4 nights in Sep 2019
Response from David on 10 Sept 2019
Dear Guest, we are glad to hear that you enjoyed your stay at our hotel, we always do the maximum we can for the satisfaction of our guests. Please do visit us again if you ever travel to Prague.

10/10 Excellent

Basil, Vancouver

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was well situated to the bus and train station.
Stayed 5 nights in Aug 2019
Response from Peter on 5 Sept 2019
Dear Guest. Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! Your Sovereign Hotel Team

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was outstanding and the location was great. It was very close to the train station.
Stayed 1 night in Jul 2019
Response from Peter on 5 Sept 2019
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Your Sovereign Hotel Team