Interior entrance

Reviews of Majestic Plaza Hotel Prague

4.5 out of 5
Majestic Plaza Hotel Prague
Stepanska 33, Prague

Reviews

9.0

Wonderful

Rating 10 - Excellent. 619 out of 1003 reviews" "
Rating 8 - Good. 295 out of 1003 reviews" "
Rating 6 - Okay. 60 out of 1003 reviews" "
Rating 4 - Poor. 17 out of 1003 reviews" "
Rating 2 - Terrible. 12 out of 1003 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Milo K

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building was really cool and yhe service was good. If you forgot to exchange your cash, the front desk can exchange your money for you. The rooms were clean and the hotel itself is pretty affordable. The breakfast was amazing and a must - super delicious options.
Stayed 6 nights in Mar 2024

10/10 Excellent

Jill Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely period hotel great location
Stayed 4 nights in Mar 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean property, staff were excellent especially Jitka on reception. And Lucie in reservations. Breakfast fantastic and even had gluten free bread. Really good value for money
Stayed 3 nights in Mar 2024

8/10 Good

Kun Taek

Liked: Staff & service, amenities, property conditions & facilities
The room was too small.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ricardo, Chula Vista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Majestic Plaza Hotel in Prague was walking distance to restaurants, shops and historical landmarks. The suite was comfortable and spacious. We enjoyed our daily breakfast and the staff was helpful and courteous. Would LOVE to stay here again!
Stayed 4 nights in Feb 2024

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love, love, love Majestic Plaza. This is our 3rd time and it’s the best! Couldn’t recommend enough.
Stayed 2 nights in Feb 2024

10/10 Excellent

Sofya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great! Thanks for the convenient stay!
Stayed 4 nights in Feb 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel
Stayed 2 nights in Feb 2024

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a fantastic place to base myself for a walking trip around Prague, easy access to the central parts but also easy transport to further afield too, would definitely recommend.
Stayed 3 nights in Jan 2024

8/10 Good

Edmund

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very acceptable with one minor exception. I was allocated a room on 4th floor which had sloping ceilings which were too low..
Stayed 3 nights in Jan 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is great and very close by walking of main points of interest
Stayed 2 nights in Jan 2024

8/10 Good

lesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Great buffet breakfast. Only complaint is that the wifi did not always work in my room.
Stayed 4 nights in Jan 2024

10/10 Excellent

Julius, coronado

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Joe

Stayed 2 nights in Dec 2023

8/10 Good

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, good service, comfortable Any concern was loud voices from other guests, hearing late night that dont allow sleep well.
Stayed 3 nights in Dec 2023

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Abdalla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with very friendly staff. Rooms are spacious and equipped with all required amenties. Location is superb. Very high recommended!
Stayed 1 night in Dec 2023

8/10 Good

Bruce

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

KAREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great location
Stayed 7 nights in Nov 2023

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply great!
Great location within 15 minute walk to everything, felt very safe there! Will book again next time we are in Prague. The free breakfast was outstanding, and PROMPTLY stops serving at 11am whether you're done eating or not.
Stayed 5 nights in Nov 2023

4/10 Poor

Nergiz

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I was not happy with the room. It was nothing like the room I saw in Expedia sight and hoped to book at the given price. Plus
Stayed 4 nights in Nov 2023

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel and very comfortable. In a very easy and convenient location
Stayed 2 nights in Nov 2023

10/10 Excellent

Adelina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, was in a room on my own and felt safe and secure. Great base for exploring :)
Stayed 3 nights in Sep 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Catalin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent location. Rooms are small, bath not well equiped, Staff not very polite, furniture required some maintenance.
Stayed 2 nights in Nov 2023

10/10 Excellent

Michael, Clitheroe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Majestic Plaza is a pleasant and attractive hotel with great staff and excellent breakfast. It's in a very good location, just a few minutes walk to Wenceslas Square and about 20 minutes from Charles Bridge, and within easy walking distance of most tourist hotspots.

10/10 Excellent

Maria L.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 4 nights in Nov 2023

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in centre of Prague
Really great hotel didn’t get allot of time due to travels in Czech Republic but great hotel and location. Breakfast was great with a massive selection. The location is amazing and very central, walked to Charles bridge in 10-15 mins. Will definitely stay again and hope to use the beer spa located in the hotel, just didn’t have time this trip.
Stayed 1 night in Nov 2023

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel & great customer service.
Stayed 2 nights in Oct 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Alvin

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service
This hotel is falsly adveritised as a luxury hotel with hot tub and 24h business center. 1) There is no business center. They have a computer monitor and keyboard turned outward on the reception desk (that's the business center). 2) There is no spa or hot tub available to guests (according to reception, "there is a sepatate company which has a hot tub which you can pay by the hour to use." 3) The expedia app shows 5 stars for this hotel, the building and brochures displays 4 stars. The unethical marketing is unfortunate because most staff are quite professional. Most restaurant staff were kind and professional. Two elderly restaurant staff members were distasteful but not rude - one was constantly coughing with phlegm into her bare hand then handling the buffet breakfast food (I left without finishing breakfast). The other was spraying cleaning chemical onto the tables with the cuttlery still on the table (toxic poisoning risk). The decor is good, with elegant marble finishing. This is an ok hotel, but not what is advertised. In summary I have blacklisted this hotel preventing future bookings by my office. The hotel manager did agree to meet with me about these issue, but my work schedule did not permit it; and I really did not think the meeting would change anything...Prague was labeled by National Geographic as a city full of SCAMS for a reason. I just did not expect to be scammed by a hotel listed on Expedia. Summarily, you can expect an average experience, with surprises.
Stayed 2 nights in Oct 2023

10/10 Excellent

boqian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent facility with many complimentary gifts (dental kits, slippers..etc.) and decent buffet, also great location.
Stayed 1 night in Oct 2023

8/10 Good

Nameet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Ladislav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is close to Old Town Square, shopping and historic locations. Great area since everything is in walking distance. Staff were very nice and helpful. Breakfast each morning was very good. Buffet was hot and constantly replenished. Coffee machines worked well and coffee was good. Also a lot of good restaurants close by. Enjoyed our stay here.

10/10 Excellent

Cyndy

Travelled with partner
Liked: Property conditions & facilities
You show that it has an on site restaurant. That is not correct. But there are good restaurants very close by.
Stayed 4 nights in Oct 2023

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was stunning and from an old world with all the modern conveniences! Great staff easy check in, very clean and spacious rooms
Stayed 2 nights in Oct 2023

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Audrius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Keely

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a good position to walk to restaurants & tourist areas. It is about 15 mins walk to the old town area. Nearby is a shopping area with chain stores like Primark and C&A if you like that sort of thing. Excellent buffet breakfast with hot & cold food and good coffee. Reception staff spoke English.
Stayed 3 nights in Oct 2023

10/10 Excellent

David

Stayed 2 nights in Oct 2023

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place!
It’s a grand old hotel that has been updated and maintained to a high level. The rooms are big, the beds are comfortable, and the bathrooms sparkle.
Stayed 2 nights in Oct 2023

10/10 Excellent

Michael

Stayed 3 nights in Oct 2023

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The Majestic hotel was centrally located in Prague and was well supported by the tram system for getting around. The only issue was the noise from adjoining rooms was quite loud
Stayed 2 nights in Oct 2023

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three night stay.
Amazing stay! Absolutely beautiful! Staff was fantastic. Prague was probably the most beautiful city we have visited.
Stayed 3 nights in Oct 2023

2/10 Terrible

Junko

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front service was disapointed
Stayed 1 night in Oct 2023

10/10 Excellent

Ninoosh

Travelled with group
Location was great; in city center; walking distance to shopping, restaurants, cafes… nice and friendly staff.clean room and nice breakfast. We took a walking tour through the old town and new town. Would go back again!
Stayed 1 night in Sep 2023