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Reviews of Mohonk Mountain House

Mohonk Mountain House
1000 Mountain Rest Rd, New Paltz, NY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 5 out of 9 reviews" "
Rating 8 - Good. 3 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.8/10

Property conditions & facilities

Reviews

6/10 Okay

HikerfromNJ, New Jersey

Liked: Cleanliness, staff & service, room comfort
"Almost" everything we wanted and more $$$
Just off the mark, I'd have to say after spending & $$$$ two nights at the MMH this weekend. The well established hotel offers many activities most at an extra cost. If you're looking for a Spa treatment at the end of your hike you better have booked it months in advance, no personnel available for "walk-ins" at the spa or the hair salon on a Saturday afternoon. An extra fee of $25.00 is charged for using the facilties at the Spa. Unheard of in most hotels I have ever stayed at including "The Peninsula". The gratuity (meaning grateful) ..the staff is very grateful to themselves, because the gratitudes are included on services not once but twice. And then of course all the additional tips my dear husband left. Three Times on tipping. WOW If you ask for a bottle water for hiking, you'll be pointed to gift shop for an charge, not even a bottle water here is complimentary. We spent a $1000.00 per day (two people) and no bottled water. I think it's better deal to go to Switzerland and hike the Alps. But it's lovely resort for hiking and relaxing but I don't get the high price -it just doesn't add up. So many great pluses but too many minus as to value. Thought the crowd was mixed ( not as old as would have expected) and friendly, as was the staff. Too bad I won't be going back---far for a fair deal

8/10 Good

fatherof4, Queens, NY

Liked: Staff & service
Beautiful hotel but EXPENSIVE!
Mohonk Mountain House is located on beautiful Mohonk Lake. The grounds and surrounding area are just amazing. Great trails and and plenty of areas to explore. The hotel itself is full of character and it was fun to wander around checking out the different rooms. The Spa is incredible - check out the outdoor mineral pool. The reason why my rating were quite low is mainly because of the price. Meals and tips are included in the price, but it still seems REALLY EXPENSIVE. I would have expected a more comfortable mattress and really clean common areas and hallways. There were often trays of food left out in the hallways for hours. Overall the staff was helpful and friendly. A great place if money is no object.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great vacation
Very nice place to be. Amazing food. Would love to come back.

10/10 Excellent

Isabel, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible in every way!
Mohonk MOuntain lodge is impeccable in every way....service, entertainment, food, amenities. It is beautiful and thoughtful without being fancy. It is upscale in the most tasteful and subtle ways....I can not say enough about the experience. Every time I make the reservation, I gasp at the expense; and everytime I am there, I feel that it is worth every penny! I adore this place and feel comfortable, well taken care of but not waited on...It's a delicate balance and Mohonk does it with perfection!

8/10 Good

William, Capital District of upstate New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wished we could have stayed longer
I first read about Mohonk several years ago--saw it was pricey yet intriguing. After several other ideas on how to spend our anniversary failed to pan out, I decided to treat my wife and five-year-old son to an overnight, and overall it turned out to be well worth it. When you drive up the mountain to this imposing, one-of-a-kind place, you might be left scratching your head at first as it looks a little like a sanitarium. Finding your bearings is confusing as this old hotel has adapted to modern technology (where exactly is that little room where you make your dinner reservations?), but once you set in, it's good old-fashioned natural fun. No TVs, no problem for us, and I loved all the parlors, the "Labyrinth" and the idea of swimming from shore to shore across the lake. They let you take chances here. We left for home feeling like we had taken full advantage--you can stay for the day of departure as long as you vacate your room by 2 p.m--yet we felt we were just beginning to get into a groove. A little advice: if you're looking for a romantic getaway with your honey, forget about the summer and try mid-week, off-season. The place is crawling with kids which is one of its aims, being a family resort. Contrary to one review I read before going there, almost everyone seemed down-to-earth, and many of the guests were even more polite than the staff. If you go, ask for a room with a balcony facing the front of the hotel and watch the sun set over the Catskills.

10/10 Excellent

Kelsey, CT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!
Staying at Mohonk Mountain House is an experience we will always treasure. The grounds are magnificant, the hiking spectacular, the hotel romantic.

8/10 Good

Alison, Brooklyn, NY

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, but overpriced
Lovely spa and pool, room was small, food was good, but not outstanding. Maid came in the morning, which was great.

10/10 Excellent

Howard, Staten Island, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A step back in time...
The Mohonk Mountain House is like visiting old friends. The staff was warm and courteous. The hotel is old-fashion and modern at the same time. The hiking trails are clearly marked and "lemon squeeze" is one not to be missed by the adventurous. Try one of the boxed lunches for your hike - a nice treat on the trail when you don't want to return to the dining hall for a big lunch. Food, food, and more food - The dining hall is run like clockwork. From appetizer to dessert, you just can't go wrong. And, did I mention the baked goods, absolutely amazing!

10/10 Excellent

Jamesr, Walton, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place!
This is an unbelievable place. If you ask an employee where something is, they don't tell you, they stop what they are doing and take you there. Everyone there greets you wherever you are. The food?...fantastic - great selection and preparation. want to go back in Spring or summer to be able to use some of other facilities.