Lobby

Reviews of Hilton Garden Inn Fishkill

3 out of 5
Hilton Garden Inn Fishkill
25 Westage Road, Fishkill, NY

Reviews

8.8

Excellent

Rating 10 - Excellent. 551 out of 993 reviews" "
Rating 8 - Good. 286 out of 993 reviews" "
Rating 6 - Okay. 93 out of 993 reviews" "
Rating 4 - Poor. 32 out of 993 reviews" "
Rating 2 - Terrible. 31 out of 993 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Taha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was great
Stayed 1 night in Mar 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff really made this stay perfect. Vanessa (i think, i’m sorry my brain isnt working!) was one of the nicest and most hospitable people I have ever met. And Ive been in the industry almost 30yrs. Super clean and comfortable. Thank you, i needed this Mjt
Stayed 1 night in Feb 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 1 night in Feb 2024
Response from HGI Fishkill on 11 Mar 2024
Thanks for the perfect rating! We're honored that you chose to stay with us on your visit to Fishkill and we look forward to hosting you on your next trip to the area.

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from HGI Fishkill on 11 Mar 2024
We are happy to hear you had a perfect stay! Thank you for choosing to stay with us and we look forward to welcoming you again in the future.

10/10 Excellent

Christina, Babylon

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from HGI Fishkill on 11 Mar 2024
We are happy to hear you had a perfect stay! Thank you for choosing to stay with us and we look forward to welcoming you again in the future.

10/10 Excellent

Demetre

Stayed 2 nights in Jan 2024
Response from HGI Fishkill on 11 Mar 2024
Thank you for the perfect rating! We look forward to welcoming you again in the future.

10/10 Excellent

Stephen

Stayed 1 night in Jan 2024

4/10 Poor

Vickie

Stayed 1 night in Jan 2024

10/10 Excellent

Emma

Stayed 2 nights in Jan 2024
Response from HGI Fishkill on 11 Mar 2024
We are happy to hear you had a perfect stay! Thank you for choosing to stay with us and we look forward to welcoming you again in the future.

4/10 Poor

Shelley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was fine, but the hot tub was broken and our room smelled like animal pee.
Stayed 2 nights in Dec 2023

8/10 Good

philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a very long day I really appreciate an efficient check in process and that's what we received. Thank you!!
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Ronald

Travelled with partner
Disliked: Staff & service, amenities
Room needed updating. Dirty grout, scuff marks on walls. Staff confused about hotel policy regarding breakfast. Was told breakfast was free, then was told we had to pay.
Stayed 1 night in Dec 2023

10/10 Excellent

Lilian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 1 night in Nov 2023

4/10 Poor

Robert

Business traveller
Disliked: Staff & service
No maid services, no one answers the phone.Had to go down and get my own towels. Bed not made, nothing cleaned.
Stayed 2 nights in Nov 2023

10/10 Excellent

Erin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff friendly and efficient!! Kudos!
Stayed 1 night in Oct 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Kathleen

Liked: Staff & service
Disappointed
In need of an update. Shower appeared dirty but possibly because the tiles are so old. Bed was very uncomfortable! For $400+ we expected much nicer accommodation..
Stayed 1 night in Oct 2023
Response from Louisa on 30 Oct 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please contact me direct at the email or phone number below if there is anything else we can do for you at this time.

6/10 Okay

Paige

Liked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

terrence o.

Travelled with family
Liked: Staff & service, property conditions & facilities
Great location, convenient and safe
Stayed 2 nights in Oct 2023
Response from Louisa on 30 Oct 2023
Thank you for taking a moment to share your experience. I am glad to hear you were provided with exceptional service and had a wonderful stay. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Clarke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

William

Stayed 1 night in Sep 2023

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Could not see Hilton sign in the dark. The sign is not lit so unable to see it.
Stayed 6 nights in Sep 2023

6/10 Okay

skye

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Gulay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access off I-84. Co-located with several other chain hotels off Route 9. Good security, adequate parking, good-sized room, a flat screen TV with an uncomplicated remote that works! Very helpful staff on duty at the reception. Especially helpful throughout our 5-night stay was Jonathan who gave us a fabulous local restaurant recommendation as well.
Stayed 5 nights in Aug 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Outside the property was nice it was hard to see being the sign didn't light up at night. Very dark. Lobby very nice. The rooms seemed outdated. Botton cover of a c unit broke off in floor. Minor things.
Stayed 3 nights in Aug 2023
Response from Hilton Garden Inn Fishkill on 3 Sept 2023
Thank you for taking a moment to share your experience. Happy to hear you had a perfect stay and look forward to welcoming you back in the future!

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Hilton Garden Inn Fishkill on 3 Sept 2023
Thank you for taking a moment to share your experience. Happy to hear you had a great stay and look forward to welcoming you back in the future!

10/10 Excellent

Jeanette

Stayed 3 nights in Aug 2023

6/10 Okay

Len

Stayed 1 night in Jul 2023
Response from Hilton Garden Inn Fishkill on 3 Sept 2023
Thank you for taking a moment to share your experience. Happy to hear you had a great stay and look forward to welcoming you back in the future!

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Location
The staff is outstanding: kitchen, bartender, and front desk. The property needs a facelift.
Stayed 2 nights in Aug 2023
Response from Hilton Garden Inn Fishkill on 13 Aug 2023
Thank you for taking a moment to share your experience. I am happy to hear our team provided you with exceptional service and that you had a perfect stay with us. We look forward to welcoming you back in the future!

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made reservations at noon and was able to get an early checkin at 1pm. Was very hot and humid, so we were able to get a cool shower and a change of clothes before our evening activities. The staff was excellent.
Stayed 1 night in Jul 2023
Response from Hilton Garden Inn Fishkill on 13 Aug 2023
Thank you for taking a moment to share your experience. I am happy to hear our team provided you with exceptional service and that you had a perfect stay with us. We look forward to welcoming you back in the future!

8/10 Good

Gary

Stayed 1 night in Jul 2023
Response from Hilton Garden Inn Fishkill on 3 Sept 2023
Thank you for taking a moment to share your experience. Happy to hear you had a perfect stay and look forward to welcoming you back in the future!

10/10 Excellent

Laura

Stayed 1 night in Jul 2023
Response from Hilton Garden Inn Fishkill on 3 Sept 2023
Thank you for taking a moment to share your experience. Happy to hear you had a perfect stay and look forward to welcoming you back in the future!

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable rooms.
Stayed 3 nights in Jul 2023
Response from Hilton Garden Inn Fishkill on 13 Aug 2023
Thank you for taking a moment to share your experience. I am happy to hear our team provided you with exceptional service and that you had a perfect stay with us. We look forward to welcoming you back in the future!

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely LOVED this hotel. I normally don't get a good night's sleep in hotels due to noise or too much light in the room at night or extremely dusty and linty. I was very pleasantly surprised that my room didn't feel dusty at all. As I am highly allergic. Thank you for such a great stay. will definitely make it my next stay whenever I am back in that area.
Stayed 3 nights in Apr 2023
Response from Hilton Garden Inn Fishkill on 3 Sept 2023
Thank you for taking a moment to share your experience. Happy to hear you had a perfect stay and look forward to welcoming you back in the future!

4/10 Poor

Vincent

Travelled with group
Disliked: Cleanliness, staff & service
Needs to be cleaned and free of noise
Stayed 1 night in Jul 2023

10/10 Excellent

Margarita

Travelled with family
The hotel room was perfect and the staff equally great! Will definitely stay here again.
Stayed 1 night in Jul 2023
Response from Hilton Garden Inn Fishkill on 10 Jul 2023
We are happy to hear you had a perfect stay with us and look forward to welcoming you back in the future!

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Hilton Garden Inn Fishkill on 10 Jul 2023
We are happy to hear you had a perfect stay with us and look forward to welcoming you back in the future!

8/10 Good

Joan, Altadena

Stayed 5 nights in Jun 2023

8/10 Good

WILLIAM

Travelled with partner
Liked: Cleanliness, staff & service
Toilet had to be flushed multiple times and the shower did not work.
Stayed 1 night in Jun 2023

10/10 Excellent

Catherine

Stayed 1 night in Jun 2023
Response from Hilton Garden Inn Fishkill on 10 Jul 2023
We are happy to hear you had a perfect stay with us and look forward to welcoming you back in the future!

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice.
An excellent site for me in a convenient position for my travels. able to use local restaurants or eat onsite. decent exercise room as well.
Stayed 1 night in Jun 2023
Response from Hilton Garden Inn Fishkill on 10 Jul 2023
We are happy to hear you had a perfect stay with us and look forward to welcoming you back in the future!

2/10 Terrible

Katherine

Stayed 1 night in Jun 2023
Response from Hilton Garden Inn Fishkill on 10 Jul 2023
We are sorry to hear that we missed the mark on your recent stay with us. Please let us know if there's anything we can do to assist you at this time.

8/10 Good

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2023
Response from Hilton Garden Inn Fishkill on 10 Jul 2023
We are happy to hear you had an exceptional stay with us and look forward to welcoming you back in the future!

10/10 Excellent

John

Stayed 1 night in Jun 2023
Response from Hilton Garden Inn Fishkill on 10 Jul 2023
We are happy to hear you had a perfect stay with us and look forward to welcoming you back in the future!

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Hilton Garden Inn Fishkill on 10 Jul 2023
We are happy to hear you had an exceptional stay with us and look forward to welcoming you back in the future!

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Hilton Garden Inn Fishkill on 9 Jun 2023
Thank you for the great rating. We hope to welcome you back again soon!