My communication with the hotel prior to arriving, usually with Desiree, was always prompt, professional, and clearly answered. Our hotel room had a magnificent sea view, which altered with the light so there was always something to look at and enjoy. Stefania greeted us, parked our car for us, and gave us helpful information about Portovenere, restaurants, and locations. The room was simply furnished, but with lots of space for our belongings, especially in the bathroom, which wasn't huge, but had lots of space for toiletries and towels. It also had a bathtub, which I loved and a very good shower (in the bathtub). The only concern was that the bathtub was very deep, so getting into it to shower could be q problem for some people. Breakfast is taken in a room with huge windows all facing the sea and there was lots of choice, cereal, yogurt, fruit, breads, pastries, cheese, meat, eggs, bacon, juices, milk, anything one could want, ad delicious cappuccino delivered to the table. We enjoyed our stay very much and will recommend it to anyone we know who is visiting Portovenere.