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Good people and place. No marking for parking that was $10 per night also not advertised and the n a one way rd.
Joseph
Stayed 1 night in May 2024
Response from Hotel General Manager on 24 May 2024
Dear Joseph,Thank you for your feedback and for rating your stay 4 out of 5. We're glad to hear you appreciated the people and the place. We apologize for any inconvenience caused by the unmarked parking and the additional fee. We've already mentioned "Paid Parking" on our website and on several other websites. We are sorry to know that you weren't aware of this. But we will definitely work on your suggestion of letting the customers know about this in advance before or while booking their stay with us. We'll work on improving our communication regarding parking. We hope to welcome you back for an even better stay in the future.Sincerely, Hotel General Manager
Near airport, has shuttle, gated entry for parking lot
Samantha
Stayed 1 night in May 2024
Response from Hotel Manager on 22 May 2024
Dear Samantha,Thank you for highlighting the convenient features of our hotel, including our proximity to the airport, shuttle service, and gated entry for the parking lot. We strive to provide a secure and hassle-free experience for our guests, and we're glad to hear that you found these amenities beneficial. We appreciate your feedback and look forward to welcoming you back for another pleasant stay!Sincerely, Hotel General Manager
Great staff and comfy bed. Needed shuttle to the airport. Quick and easy !
Peggy Sue
Stayed 1 night in May 2024
Response from Hotel General Manager on 22 May 2024
Dear Peggy Sue,Thank you for the perfect rating! We're delighted to hear that you had a great experience with our staff and found our beds comfortable. It's fantastic to know that our shuttle service made your trip to the airport quick and easy. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future!Sincerely, Hotel General Manager
10/10 Excellent
Kathy
Travelled with family
21 May 2024
Liked: Property conditions & facilities
Disliked: Amenities
Tina was great at check in! She was kind, helpful and very efficient. We need more people in the world like her
Kathy
Stayed 1 night in May 2024
Response from Hotel Manager on 21 May 2024
Dear Kathy,Thank you for your great feedback. We're thrilled to hear that Tina provided you with exceptional service during check-in! It's wonderful to know that she was kind, helpful, and efficient. We'll be sure to pass along your kind words to her. Our team strives to make every guest feel welcome and valued. We hope to welcome you back soon for another fantastic stay!Sincerely, Hotel General Manager
8/10 Good
Shawn
Travelled with family
20 May 2024
Liked: Cleanliness, staff & service
The staff was great Tina and Greg went out of their way to makse our stay wonderful.
Shawn
Stayed 1 night in May 2024
Response from Hotel Manager on 20 May 2024
Dear Shawn,Thank you for your We're thrilled to hear that Tina and Greg made your stay memorable! Providing exceptional service is what we strive for, and we're delighted that they went above and beyond to ensure you had a wonderful experience. We'll be sure to pass along your kind words to them. We hope to welcome you back for another fantastic stay in the future.Sincerely, Hotel General Manager
Only one entrance for cars to drive in, that one entrance is shared by 3 hotels, and all hotel guests have to pay to park a car. I drove a rental car in to pick up luggage, left 5 minutes later, & still had to pay $1.00 for the 5 minutes the car was on site!
Nancy
Stayed 1 night in May 2024
Response from Hotel General Manager on 20 May 2024
Dear Nancy,Thank you for your feedback with 4 stars! We're sorry to hear about your experience with the parking situation. We'll take your comments into consideration to improve our guest experience in the future. If there's anything else we can do to make your next stay more enjoyable, please don't hesitate to let us know. We hope to welcome you back again soon!Sincerely, Hotel General Manager
Response from Hotel General Manager on 20 May 2024
Dear David,Thank you for the perfect rating! We're glad to hear that you found our hotel a nice place to stay, especially after flying in. We appreciate your feedback and hope to welcome you back for another pleasant stay in the future!Sincerely, Hotel General Manager
Response from Hotel General Manager on 21 May 2024
Dear Darell,I want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Hotel General Manager
10/10 Excellent
Angela, Andrews
Travelled with family
18 May 2024
Very comfortable place to stay
Angela
Stayed 1 night in May 2024
Response from Hotel General Manager on 20 May 2024
Dear Angela,Thank you for the perfect rating! We're delighted to hear that you found our hotel a very comfortable place to stay. We appreciate your feedback and hope to welcome you back for another comfortable stay soon!Sincerely, Hotel General Manager
8/10 Good
Ayinde
18 May 2024
Liked: Amenities
I enjoyed my stay.
Ayinde
Stayed 1 night in May 2024
Response from Hotel General Manager on 20 May 2024
Dear Ayinde,Thank you for your feedback! We're glad to hear that you enjoyed your stay overall. We hope to welcome you back again in the future!Sincerely, Hotel General Manager
Dear Sergii,Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon.Sincerely, Hotel General Manager
Idonr like that my son had to get a ticket to park, and pay 3 dollars everytime. But I do like that they valudated his parking ticket, so he didnt pay.
Nancy
Stayed 2 nights in May 2024
Response from Hotel General Manager on 17 May 2024
Dear Nancy,Thank you for the 4 out of 5 rating. We understand your concern about the parking ticket, but we're glad to hear you appreciated the validation that covered the cost.Sincerely, Hotel General Manager
6/10 Okay
Brian
Travelled with family
15 May 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
It was ok . I booked it as a package deal through Expedia and thought it was a regular hotel , but it was really just a two story motel. No breakfast or pool . It was kept up decent , staff was very good and a convenient location being right by the interstate and a main street through Portland so that was good .
Brian
Stayed 2 nights in May 2024
Response from Hotel Manager on 16 May 2024
Dear Brian,Thank you for sharing your experience with us. We're glad to hear that our convenient location and attentive staff met your expectations. We apologize for any confusion regarding the amenities, and we appreciate your understanding. We hope to welcome you back for a more enjoyable stay.Sincerely, Hotel General Manager
Great value for an airport hotel for those super early flights.
John
Stayed 1 night in Mar 2024
Response from Hotel Manager on 14 May 2024
Dear John,Thank you for your wonderful feedback. We're delighted to hear that you found our hotel to be a great value, especially for those early flights from the airport! Providing convenience and comfort for our guests, especially during hectic travel times, is always our goal. We look forward to welcoming you back for your next trip. Safe travels!Sincerely, Hotel General Manager
Convenient for the Airport ... comparatively decent price ... staff knowledgeable & helpful.
Steven
Stayed 1 night in May 2024
Response from Hotel Manager on 14 May 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you found our hotel convenient for the airport, with knowledgeable and helpful staff. We strive to provide a comfortable and hassle-free experience for our guests, and we're glad to know we succeeded during your stay. We look forward to welcoming you back in the future!Sincerely, Hotel General Manager
Staff was great. Shuttle driver was wonderful.
Beds were incredible. What can I say. I’m in love!
Angela
Stayed 1 night in May 2024
Response from Hotel General Manager on 11 May 2024
Dear Angela,We're overjoyed to receive a perfect 5 out of 5 rating from you! It's fantastic to hear that our staff made such a positive impression on you and that you had a wonderful experience with our shuttle driver. We're thrilled that you found our beds to be incredibly comfortable—it's always a delight to provide a restful night's sleep. Thank you for your kind words, and we're thrilled to have earned your love! We can't wait to welcome you back for another incredible stay!Sincerely, Hotel General Manager
Very affordable and a well kept hotel. I would stay here again.
Stephen
Stayed 1 night in May 2024
Response from Hotel General Manager on 10 May 2024
Dear Stephen,Thank you for your positive feedback and for choosing to stay with us! We're delighted to hear that you found our hotel to be very affordable and well-maintained. Your intention to stay with us again is the greatest compliment we could receive. We look forward to welcoming you back for another great stay in the future!Sincerely, Hotel General Manager
Response from Hotel General Manager on 10 May 2024
Dear Jeron,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel General Manager
Dear Steve,your experience is important to us, so thanks for sharing it. Thanks for your kind words about our clean, comfortable, and friendly hotel with plenty of amenities. Most guests who stay with us experience contentment and leave pleased. Our firm commitment to every action is undoubtedly to be the best hotel in this area. We look forward to having you with us again. Thanks for your honest remarks. Sincerely, Hotel General Manager
I would like to mention specially one of the staff named Tina
She was so great with us
Nick
Stayed 4 nights in May 2024
Response from Hotel General Manager on 8 May 2024
Dear Nick,Thank you for the glowing review! We're thrilled to hear you had a perfect stay with us and that Tina made your experience even more memorable. We'll be sure to commend her for her exceptional service. Your satisfaction means the world to us, and we look forward to hosting you again for another fantastic stay!Sincerely, Hotel General Manager
Dear Julia,Thank you for the 5-star rating. We believe in providing a great combination of hospitality, comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure. We look forward to serving you again.Sincerely, Hotel General Manager
Staff were very helpful. Shuttle service was great. Rooms were clean. I will definitely use their service again.
Sylvia
Stayed 1 night in Apr 2024
Response from Hotel General Manager on 7 May 2024
Dear Sylvia,Thank you for your perfect rating and wonderful feedback! We're thrilled to hear that you had a great experience with us and that our staff were very helpful, the shuttle service was great, and the rooms were clean. Providing excellent service and a comfortable environment for our guests is important to us, and we're glad that we met your expectations. We look forward to welcoming you back again and providing you with another exceptional stay. We appreciate your feedback and your loyalty!Sincerely, Hotel General Manager
8/10 Good
Matthew, Fayetteville
6 May 2024
Liked: Staff & service
Matthew
Stayed 1 night in May 2024
Response from Hotel General Manager on 7 May 2024
Dear Matthew,We're grateful for the time you took to rate your stay at our hotel. Should you have any suggestions that could elevate our guest satisfaction score from 4 to 5, we would be eager to hear them. Your patronage is greatly appreciated.Sincerely, Hotel General Manager
We stayed for a convention nearby. It was convenient and walkable to some places even if we didnt have a car. But it was raining. It was nice to have a fridge and microwave in the room. We had to switch rooms bc of black ants. Since its an older bldg.
Giao-Linh
Stayed 3 nights in May 2024
Response from Hotel General Manager on 6 May 2024
Dear Giao-Linh,Thank you for choosing to stay with us during your convention. We're glad our location was convenient for your needs and that the in-room amenities were useful. We apologize for the inconvenience caused by the black ants; please rest assured, we take such matters seriously and will address them promptly. We appreciate your understanding and hope to welcome you back for a more seamless experience in the future.Sincerely, Hotel General Manager
6/10 Okay
Larry
Travelled with partner
5 May 2024
Close to airport
Larry
Stayed 1 night in Apr 2024
Response from Hotel General Manager on 6 May 2024
Dear Larry,We're glad you found our location convenient to the airport! Being nearby makes traveling easier, and we're pleased to offer a comfortable stay for guests who need to catch a flight. We hope to welcome you back again in the future!Sincerely, Hotel General Manager
6/10 Okay
Larry
Travelled with partner
5 May 2024
Its close to airport without the noise.
Larry
Stayed 1 night in May 2024
Response from Hotel General Manager on 6 May 2024
Dear Larry,That's great to hear! We're glad that our hotel's proximity to the airport provided convenience without the disturbance of noise. Providing a peaceful environment for our guests is important to us, and we're delighted that you enjoyed your stay with us. If there's anything else we can do to make your next visit even better, please let us know. We look forward to welcoming you back again soon!Sincerely, Hotel General Manager
There’s no elevator so I had to carry my 50lb luggage to the 2nd level.
The staff are nice and a shuttle is available to take the guests to the airport anytime.
Joseph
Stayed 1 night in Apr 2024
Response from Hotel General Manager on 5 May 2024
Dear Joseph,Thank you for your feedback. We're glad to hear you found our staff friendly and appreciated the availability of our shuttle service. We apologize for any inconvenience caused by the lack of an elevator. We'll take your comments into consideration as we strive to improve our facilities. We hope to welcome you back for a more comfortable stay in the future.Sincerely, Hotel General Manager
Dear Ilaisaane,Thank you for your review and for considering a return visit! We're glad to hear that you had a positive experience and that you would come back for another stay. If there's anything we can do to ensure your next stay is even better and earns that extra star, please let us know. We appreciate your feedback and look forward to welcoming you back again soon!Sincerely, Hotel General Manager
8/10 Good
Rick
Business traveller
4 May 2024
No dining facilities, it is miles to find food all around this area
Rick
Stayed 1 night in May 2024
Response from Hotel General Manager on 5 May 2024
Dear Rick,Thank you for your feedback. We're glad you enjoyed your stay overall. We apologize for any inconvenience regarding the lack of dining facilities nearby. We'll consider options to enhance dining convenience for our guests. We appreciate your understanding and hope to welcome you back for an even better experience.Sincerely, Hotel General Manager
Dear Mario,Thank you for your perfect rating and wonderful feedback! We're thrilled to hear that you found our service excellent and our rooms very comfortable. Providing a top-notch experience for our guests is always our goal, and we're delighted that we could meet your expectations. We appreciate your kind words and hope to have the pleasure of welcoming you back for another excellent stay in the future!Sincerely, Hotel General Manager
8/10 Good
Kristina
Travelled with partner
3 May 2024
Liked: Cleanliness, staff & service, amenities
Stayed one night for convenience to airport. Comfortable and good enough for our stay.
Kristina
Stayed 1 night in May 2024
Response from Hotel Manager on 3 May 2024
Dear Kristina,Thank you for your glowing feedback. We're glad to hear that our hotel provided a comfortable and convenient stay for your airport visit! Your satisfaction is important to us, and we appreciate your positive feedback. We hope to have the opportunity to welcome you back for another pleasant stay in the future!Sincerely, Hotel General Manager
6/10 Okay
goo
Travelled with family
3 May 2024
No breakfast
goo
Stayed 1 night in May 2024
Response from Hotel General Manager on 3 May 2024
Dear goo,We apologize for any inconvenience caused by the lack of breakfast during your stay. While we strive to offer a comfortable and convenient experience for all our guests, we understand the importance of providing meal options. Your feedback is valuable, and we may consider it as we continue to improve our services. Sincerely, Hotel General Manager
6/10 Okay
Kimberly
2 May 2024
Kimberly
Stayed 1 night in May 2024
Response from Hotel General Manager on 4 May 2024
Dear Kimberly,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel General Manager
Dear joy,We're thrilled to hear that you had such a positive experience with our staff during your stay! Providing friendly and accommodating service is always our goal, and we're delighted that our team members made your stay enjoyable. Thank you for your perfect rating, and we hope to welcome you back for another great stay soon!Sincerely, Hotel General Manager
6/10 Okay
john
1 May 2024
Liked: Staff & service
Only issue I have was the flooring in my room was coming up in different areas
john
Stayed 1 night in Apr 2024
Response from Hotel General Manager on 2 May 2024
Dear john,Thank you for your feedback and 3 out of 5 ratings. We apologize for the issue with the flooring in your room. Your comment is valuable, and we'll address it promptly to ensure a better experience for our guests in the future. We appreciate your understanding and hope to welcome you back for an improved stay.Sincerely, Hotel General Manager
Dear Lisa,Thank you for the excellent rating! We're thrilled to hear that you had a great stay with us before your early flight. Providing a comfortable and convenient experience for our guests, especially those with early flights, is our priority. If there's anything else we can do to make your next stay even better, please let us know. We look forward to welcoming you back for another fantastic stay!Sincerely, Hotel General Manager
I had an issue with my card not working on door the staff came right to my room and showed me what i was doing wrong and she was very nice about it
Dawn
Stayed 1 night in Apr 2024
Response from Hotel General Manager on 2 May 2024
Dear Dawn,Thank you for your perfect 5 out of 5 rating! We're delighted to hear that our staff promptly assisted you with the door card issue and did so in a friendly manner. Your positive feedback is greatly appreciated, and we hope to provide you with an excellent experience during any future stays.Sincerely, Hotel General Manager
8/10 Good
Gayl
1 May 2024
Liked: Staff & service
Convenient to airport -so it’s not very quiet- & to some basic eateries; all-in-all decent facility for the price
Gayl
Stayed 1 night in Apr 2024
Response from Hotel General Manager on 3 May 2024
Dear Gayl,Thank you for your feedback! We're glad to hear that you found our hotel convenient to the airport and appreciated the nearby eateries. While we strive to provide a comfortable stay, we understand that proximity to the airport can impact noise levels. We appreciate your honesty and hope you had an overall positive experience with us. We value your input and hope to welcome you back in the future!Sincerely, Hotel General Manager
Dear Ofelia,Thank you for your feedback! We're thrilled to hear that you enjoyed our shuttle service during your stay. Providing convenient transportation options for our guests is important to us, and we're glad that it contributed to a positive experience for you. We look forward to welcoming you back again soon!Sincerely, Hotel General Manager
Dear Andrea,Thank you for your feedback! We're delighted to hear that you received great customer service during your stay with us. Providing excellent service to our guests is our top priority, and we're glad that our team was able to make your experience memorable. We look forward to welcoming you back again soon!Sincerely, Hotel General Manager
Dear ElisabethThank you for your glowing feedback! We're delighted to hear that you received great service during your stay. Providing exceptional service to our guests is our top priority, and we're thrilled that our efforts met your expectations. Your satisfaction is our greatest reward, and we look forward to the opportunity to welcome you back for another fantastic experience. We hope to see you again soon!Sincerely, Hotel General Manager
10/10 Excellent
Chester A
30 Apr 2024
Liked: Cleanliness, staff & service
No restaurant
Chester A
Stayed 1 night in Apr 2024
Response from Hotel Manager on 1 May 2024
Dear Chester A,We apologize for any inconvenience caused by the lack of a restaurant on our premises. While we don't have an on-site restaurant, we're more than happy to provide recommendations for nearby dining options that you might enjoy. Additionally, if there's anything else we can assist you with during your stay, please don't hesitate to let us know. We're here to ensure you have a comfortable and enjoyable experience.Sincerely, Hotel General Manager
6/10 Okay
Carl
30 Apr 2024
Carl
Stayed 3 nights in Apr 2024
Response from Hotel General Manager on 20 May 2024
Dear Carl,We value your business and thank you for taking the time to rate your stay at our hotel. If there is anything we can do to improve your experience and raise our guest satisfaction rating from 3 to 5, please let us know.Sincerely, Hotel General Manager
6/10 Okay
Kalie
29 Apr 2024
Liked: Cleanliness, staff & service
Kalie
Stayed 1 night in Apr 2024
Response from Hotel General Manager on 1 May 2024
Dear Kalie,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel General Manager
Response from Hotel General Manager on 30 Apr 2024
Dear Migdalia,Thank you for your perfect rating and feedback! We're delighted to hear that you found our hotel clean and very quiet during your stay. Providing a peaceful and comfortable environment for our guests is important to us, and we're glad we succeeded in meeting your expectations. We hope to welcome you back again soon for another enjoyable stay!Sincerely, Hotel General Manager
Excellent staff!! She was wonderful, efficient and very helpful
Pamala
Stayed 1 night in Apr 2024
Response from Hotel General Manager on 30 Apr 2024
Dear Pamala,Thank you for your perfect rating and glowing feedback! We're thrilled to hear that our staff member provided you with excellent service, efficiency, and helpfulness during your stay. We'll be sure to pass along your kind words to her. Providing top-notch service to our guests is our priority, and we're glad we succeeded in meeting your expectations. We look forward to welcoming you back again soon for another fantastic experience!Sincerely, Hotel General Manager
Dear Sondra,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager
The shuttle service was great, even took us to a food court, shopping area.
Super friendly day desk Assistant. Clean rooms.
MaryAnn
Stayed 1 night in Apr 2024
Response from Hotel General Manager on 28 Apr 2024
Dear MaryAnn,Thank you for your positive rating and feedback! We're thrilled to hear that you enjoyed our shuttle service and that our staff provided friendly assistance during your stay. It's also great to know that you found our rooms to be clean. Your satisfaction is important to us, and we hope to welcome you back for another excellent stay in the future!Sincerely, Hotel General Manager
6/10 Okay
BROOKE
28 Apr 2024
BROOKE
Stayed 1 night in Apr 2024
Response from Hotel General Manager on 29 Apr 2024
Dear BROOKE, Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback!. I hope you will visit us again soon.Sincerely, Hotel General Manager
8/10 Good
Alejandro
Travelled with family
26 Apr 2024
Liked: Cleanliness, staff & service, amenities
Stay was good! Bathroom is out of date, but it works! Would stay again in cases of emergency!
Alejandro
Stayed 1 night in Apr 2024
Response from Hotel General Manager on 27 Apr 2024
Dear Alejandro,Thank you for sharing your feedback! We're glad to hear that your stay was good overall. While we're sorry to hear that the bathroom was out of date, we're pleased that it still served its purpose for you. Your input is valuable to us, and we'll take it into consideration as we work on improving our facilities. We appreciate your understanding and hope to have the opportunity to welcome you back in the future, under better circumstances!Sincerely, Hotel General Manager