Thank you for appreciating the amenities we offer, such as the free bicycle rental, laundry facilities, and filtered water stations. We're sorry to hear about the confusion regarding the time limit for the complimentary drink offer. Your feedback is important to us, and we'll look into making our promotions clearer in the future. Please feel free to reach out to our guest services for any further assistance or clarifications. We hope to welcome you back soon!

Dear Michael , Thank you for taking the time to share your positive feedback! We're delighted to hear that our friendly staff, the tranquil ambiance at night, and our convenient downtown location contributed to a pleasant stay. We aim to provide a comfortable and accessible experience for all our guests, and it's great to know we succeeded with your visit. We look forward to welcoming you back for another enjoyable stay in the heart of the city. Safe travels until then!

Thank you for the 5/5 Michelle!

Hello Sarah! Glad to hear it was "great" ! Come see us again soon.

Thanks David!

Dear Mitchell,We're truly sorry to see your stay didn't meet your expectations. We're committed to providing a great experience and would greatly appreciate the opportunity to learn more about any issues you encountered. Please consider reaching out to our guest services team to share more about your experience. We're here to listen and make things right.

Dear Dahdia, Thank you for sharing your experience at our hotel! We're thrilled to hear that our staff made such a positive impression and that you found your room to be both beautiful and clean. It sounds like you were able to take full advantage of the amenities included in the destination fee, and we're so glad that these added value to your stay. We appreciate your feedback on the shower drain issue; rest assured, we are committed to prompt and efficient maintenance responses for all our guests' needs.Your recommendation means the world to us, and we're delighted to know you enjoyed the surrounding area and felt safe during your visit. We look forward to welcoming you back to The Bidwell for another memorable stay, where the heart of Portland meets the spirit of adventure

Hello Kara, Thank you very much for the great words! Please come back and see us soon.

Dear Heidi- Thank you very much for detailing out your experience. We are happy to hear that you had an enjoyable time with us. Please come back and visit soon :)

Thank you Irma!

Hello Arun,Looks like you enjoyed your stay. Our location is great- Thank you for noticing!

Thank you so much Rachel!

Thank you very much Monique. 5 out of 5 is a great rating and we appreciate you!

Ann- We love seeing 5/ 5. Thank you!

Thank you Jackson!

thank you very much for the rating James! Come back and see us again :)

Hello Robert- Thank you for the kudos to the staff!

Hello MaDonna, Thank you for the kind words about Corey, he is truly a GEM! Come back and see us again soon.

Hi Rachel- We love awesome! Cheers and THANK YOU!

Thank Julie!

Thank you for your valuable feedback regarding your recent stay with us. We are thrilled to hear your positive remarks about our hotel's aesthetics and the exceptional service provided by our staff. Your kind words mean a great deal to us.The issues you faced with the temperature of the food are not reflective of the high standards we aim to uphold. Please accept our sincerest apologies for this shortfall in our service. We understand the importance of a satisfying meal to start the day, and it’s evident we did not deliver this for you.I want to assure you that we have taken immediate steps to address this. Our culinary team has been briefed, and we are implementing measures to maintain the ideal temperature of our breakfast offerings. We are committed to ensuring a delightful dining experience for all our guests.

Hi Wendy, thanks so much for your review. We are so happy to hear it was great overall. Our staff is in sync with all guest feedback and we will ensure we reflect and grow. Please come back and see us again :)

Thank you Yumiko!

Thank you Mary!

Thank you Maria!

We love to hear this and we hope to welcome you back :)

Hello Sotirios! Thank you for recommending- this is the highest compliment. Please come back and see us :)

Thanks Michael!

Hello Paul, This sound like complete satisfaction. We are happy to know that you enjoyed. Please come back and see us soon.

Hi Matthew, We love to welcome dogs! Hope the little puppy is keeping you smiling :)

Hello Dianne, Thank you for the feedback. We are sorry that the menu did not meet your expectations. Please know we are eager to serve you and learn more about your experience. Our chef is always evaluating. More changes on the horizon!

We appreciate the review Roberta.

Thank you Jared!

Hello Ann,Thank you very much for the rating!

Hello Nabil- "Fantastic" is a word that we love. Thanks for the feedback and love for the team here. We appreciate hearing how we made a difference.

Thank you for the survey Andleeb!

Thank you for the rating David!

Thank you Ashwinta

Thank you Kolby!

Dear Teryn- Thank you for the survey. We love seeing 5 out of 5! Come back soon :)

Hello Erica, Thank you for the survey. Come back and visit soon!

Hello Brian,Thank you very much for the feedback and the good words about our team!

Hi Jie, Thanks for the review. We do have valet parking and the garage is close by, which helps us keep cars flowing quickly. Hope to see you soon.

Hello Adrian,Thank you for your feedback. Your sentiments are understood, and we appreciate understanding the impact that the outside area made on you. While we have seen great progress, we know that there is still much to be done. We hope to serve you again in the future.

Hello Susie- Thank you for the kind words!

Hello Jitain, Thank you for the review and the kind feedback. Please feel free to reach out to me on your next trip :)

Hi Megan, Thank you! The location is great, right? Thank you for the review and please come back soon.

Thank you!

Thank you Alice!

ana, Thank you very much!