Premier Bungalow, 2 Bedrooms, Ocean View
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Reviews of Treetops Lodge

3 out of 5
Treetops Lodge
Pango road, Port Vila

Reviews

8.4

Very good

Rating 10 - Excellent. 5 out of 10 reviews" "
Rating 8 - Good. 2 out of 10 reviews" "
Rating 6 - Okay. 3 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

7.4/10

Cleanliness

9.2/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Morten

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The staff are natives and they are very friendly. The owner is an arrogant German who is best to avoid.
Stayed 10 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
The staff were excellent the room was good but the kitchen needed a good clean
Stayed 5 nights in Nov 2019
Response from Loreen on 26 Nov 2019
Thanks for your review, much appreciated, and timely- we just now have with us a lady from one of Port Vila's 5 Stars hotels, explicitly here at Treetops to teach the staff everything she knows about cleaning, but we were more thinking about rooms and bathrooms- now with kind help we know. We'll love to see you back with us one day so that you can appreciate the improvements. Kind regards, Manager.

10/10 Excellent

Verified traveller

Stayed 9 nights in Oct 2019
Response from Karl on 3 Nov 2019
Dear Wotif person, Sincere thanks for your review and it is nice to know that you enjoyed Treetops. All the best for your travels

6/10 Okay

Nicolas, Nouméa

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Les femmes du staff sont très gentilles et le petit déjeuner est bon. Par contre dans l'annonce de la chambre il nous ai vendu un bungalow avec "3 Queenbed" alors qu'il n'y à qu’enfaîte 2 lits double et un lit simple. La chambre est basique mais relative au prix de la nuit. Par contre il ne faut pas avoir la phobie des insectes (on à eu plein de fourmis, des petites araignées et un cafard.) Les draps sont propre mais ne sente pas la lessive...Le wifi n'est pas accessible dans le bungalow mais uniquement dans la "cuisine" du Lodge et ne fonctionne pas bien.Pour finir le bungalow est en haut d'une colline donc de grands escaliers sont à monter : à savoir pour les personnes à mobilités réduites. Au niveau disserte pas de difficultés pour trouver un bus car beaucoup de passage.
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Breakfast is nice.Staff are kind and friendly.communication is great.
Stayed 4 nights in Sep 2019
Response from loreen on 23 Oct 2019
Thanks for choosing treetops and we really love your staying with us.

8/10 Good

Verified traveller

Liked: Staff & service
This is a good budget hotel. Front terrace is the highlight where travellers can sit and chat. Breakfast very good - selection of fruits, fresh bread and jam, cakes, juice and tea/coffee. Useful to be able to use the small basic kitchen facility. Easy to get bus into Port Vila town or 10mins walk to the surf beach and Pango village. Nice location away from the main town. Bit noisy at night with barking dogs.
Stayed 2 nights in Jul 2019
Response from Loreen on 5 Sept 2019
Thanks for staying at Treetops and we are looking forward to see you again.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome acom in the tree tops. Carl and his very friendly staff were great.
Stayed 2 nights in Jul 2019
Response from Loreen on 9 Sept 2019
Thanks Charles, we are happy for your stay with us at treetops and we are looking forward to see you again in the future.

10/10 Excellent

Bartosz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Although not easy to find the Treetops Lodge is outstanding. We have booked a bungalow located at the top of the hill (it is quite a hike to get there). The setting is amazing with nice views and and of a good quality with large terrace, upstairs bedroom, well equipped kitchen. The breakfast is simple, but sufficient.
Stayed 1 night in Jul 2019
Response from Karl on 3 Nov 2019
Dear Bartosz, Much appreciate your review, big thanks and it was a delight to have you as guests. Apologies for the very late reply. All the best wishes.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So good I decided to stay two more times!
I really enjoyed my stay at Treetops and would highly recommend it to anyone considering booking! The excellent breakfast was easily the best I had during my three week stay in Vanuatu and the lodge is located in a very peaceful neighbourhood in the south of Port Vila. Karl and Loreen made my stay incredibly comfortable and were so friendly and helpful to me throughout. After I stayed the first time I booked for a second and third visit between island hopping in the archipelago which is recommendation enough!
Stayed 4 nights in May 2019
Response from Karl on 3 Nov 2019
Dear Stephen, Thanks so much for your delightful review, very much appreciated. For some reason we did not see your posting until now - apologies for replying late. We are lucky to attract lovely guests but still if all guest were like you Treetops would be the happiest place in Vanuatu. All the best