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The Terraces Boutique Apartments

4.5 star property
Luxury resort with fitness centre and outdoor pool
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for The Terraces Boutique Apartments

Property amenity
Reception
Premium bedding, in-room safe, iron/ironing board, free WiFi
Free toiletries, hair dryer, towels
Property grounds

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Gym
    Gym
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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Terrace Two Bedroom Apartment

Premium bedding, in-room safe, iron/ironing board, free WiFi

Terrace Two Bedroom Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
  • 190 sq m
  • Lagoon view
  • Sleeps 5
  • 2 King Beds OR 2 Single Beds and 1 King Bed

View all photos for Terrace One Bedroom Apartment

Premium bedding, in-room safe, iron/ironing board, free WiFi

Terrace One Bedroom Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
  • 140 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Terraces Studio

Premium bedding, in-room safe, iron/ironing board, free WiFi

Terraces Studio

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Premium bedding
Ceiling fan
  • 50 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About the area

Map
Rue de Wales, Port Vila, Efate

What's nearby

  • Independence Park - 10 min walk
  • University of the South Pacific - 12 min walk
  • Parliament House - 15 min walk
  • Iririki Island - 17 min walk
  • Port Vila Market - 18 min walk

Getting around

  • Port Vila (VLI-Bauerfield) - 15 min drive

Restaurants

  • ‪Port Vila Central Market - ‬17 min walk
  • ‪The Beach Bar - ‬11 min drive
  • ‪Reefers Restaurant & Rum Bar - ‬3 min drive
  • ‪Banyan Beach Bar - ‬3 min drive
  • ‪warhorse saloon - ‬4 min drive

About this property

The Terraces Boutique Apartments

Luxury resort near the airport
Take advantage of a terrace, a garden and dry cleaning/laundry services at The Terraces Boutique Apartments. The on-site local and international cuisine restaurant, Mangoes Restaurant, offers breakfast, lunch, dinner and al fresco dining. In addition to a gym and a bar, guests can connect to free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices).
Other perks include:
  • An outdoor pool with free cabanas and sunloungers
  • Free self-parking
  • Local cuisine breakfast (surcharge), an outdoor tennis court and a round-trip airport shuttle (surcharge)
  • Multilingual staff, luggage storage and a banquet hall
Room features
All guest rooms at The Terraces Boutique Apartments feature comforts, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and separate sitting areas.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • LCD TVs with Netflix, streaming services and satellite channels
  • Wardrobes/cupboards, balconies and separate sitting areas

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available for a fee: AUD 7 to 10 per person
  • A restaurant

Restaurants on site

  • Mangoes Restaurant

Things to do

  • Gym
  • Outdoor pool
  • Outdoor tennis court

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Free pool cabanas
  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

Outdoor space

  • Balcony

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: 50-per cent of room rate for check-in between 10:00 AM and 5:00 PM

Check-out

Check-out before 10 AM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via airport shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 4 and younger are not allowed at this property; all guests older than 4 are welcome
Rollaway/extra beds are available for AUD 49 per day.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately AUD 7 to 10 per person
  • Airport shuttle fee: AUD 16 per person (one-way)
  • Late check-in fee: 50 per cent of room rate for check-in between 10:00 AM and 5:00 PM
  • A late check-out fee will be charged
  • Rollaway bed fee: AUD 49 per day
  • Credit card charges are subject to a surcharge of 3.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit

We should mention

This property does not have any lifts
Children 4 years old and younger are not permitted at this property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 5 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Terraces Boutique
Terraces Boutique Apartments
Terraces Boutique Apartments Port Vila
Terraces Boutique Port Vila
The Terraces Boutique Apartments Vanuatu/Port Vila
The Terraces Apartments Vila
The Terraces Boutique Apartments Resort
The Terraces Boutique Apartments Port Vila
The Terraces Boutique Apartments Resort Port Vila

Frequently asked questions

Does The Terraces Boutique Apartments have a pool?

Yes, this property has an outdoor pool.

Is The Terraces Boutique Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Terraces Boutique Apartments?

Self-parking is free at this property.

What time is check-in at The Terraces Boutique Apartments?

Check-in start time: 2:00 PM; check-in end time: 7:00 PM. Late check-in is available from 10:00 AM to 5:00 PM for a fee of 50%.

What time is check-out at The Terraces Boutique Apartments?

Checkout is at 10 AM. Late checkout is available for a fee.

Does The Terraces Boutique Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of AUD 16 per person applies.

Where is The Terraces Boutique Apartments located?

Situated near the airport, this luxury resort is within a 15-minute walk of Independence Park, Supreme Court, and French Residency. British Residency and Michoutouchkine & Pilioko Foundation Art Gallery are also within 15 minutes.

The Terraces Boutique Apartments Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 68 out of 103 reviews" "
Rating 8 - Good. 29 out of 103 reviews" "
Rating 6 - Okay. 4 out of 103 reviews" "
Rating 4 - Poor. 2 out of 103 reviews" "
Rating 2 - Terrible. 0 out of 103 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely beautiful property with a fantastic restaurant onsite. There was a cyclone during out stay and the staff went out of their way to make sure we were very well looked after, safe and comfortable. Would highly recommend The Terraces Boutique Apartments for accommodation, meals and service.
Stayed 9 nights in Oct 2023

10/10 Excellent

Yatish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We asked for a quite room and was given a room that backed onto a tennis court and looked put over swiming pool and entertainment area of the holiday inn playing music until past 12pm.we are also non smokers put next door to smokers so smelled the smoke a lot.Asked reception to arrange a taxi to go to airport next day this didnt turn up sent a bus instead for the same price 2000 vuv.very tired property work men dumping rubble at the end of your terrance when you are in the pool no privacy and an eye sore, this started pretty early in the morning until 5pm. 7 days eas way to long wish we woukd of done 3 like all the others did, then moved on maybe this would of made it a better holiday. We were glad to come home. On the plus side amazing veiw once you look past the holiday inn didnt realise until we got there we thought it just looked out to a lagon.
Stayed 7 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Dec 2019

6/10 Okay

Dale

Business traveller
Liked: Cleanliness, staff & service
Appears to be new management. Shower head not working properly and zero tv channels working.
Stayed 4 nights in Nov 2019

10/10 Excellent

Julien

Stayed 1 night in Nov 2019

10/10 Excellent

Monica, Melbourne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique property. This was our second time staying there and we enjoyed it just as much as the first time.
Stayed 9 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The double storey apartment was wonderful, clean and serviced daily.The bathroom was very luxurious. (Would have liked a shower cap as the shower head was from the ceiling)The staff were so friendly. Our personal pool looked lovely but was not heated so not did not swim in it (would be refreshing if weather was really hot though. Lovely chaise lounge to watch tv on. The selection of movies on the hotels hard drive was a bit hit and miss. Maybe they will look at Netflix in the future. We would recommend this property to stay in.
Stayed 5 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I want to write a fair review because there were good and bad things about staying at the Terraces. My husband and I stayed for 7 nights. The property itself was amazing, completely met expectations and was extremely modern, spacious, comfortable, and loads of privacy, with a beautiful view.The apartment is equipped with everything you would need, like a home away from home. If this was just a review on the apartment, it would have been 5 * However for us the staff at Mangos resort let it down majorly for us. Firstly, we were approached by a taxi driver that waits outside the resort, who wants you to take an expensive tour of the island with them. We declined for the day, the next day after we had try to take a bus outside of the apartments, the same taxi driver became aggressive with us and made us feel uncomfortable. Then when we asked the staff at the front desk for info and tours around the island, they had no info and advised they didn’t do the tour that was explained in the welcome book. That’s ok but there was no attempt to give any further advice. All the activities and islands we did, we had to organise and research ourselves, which at times was hard to get all the info, so some info/advice would have been really good.It seems the staff don’t communicate well, they seem undertrained. They messed us around with car hire and our taxi to the airport, where we nearly missed our flight. So if you want to DIY your stay with no help, it’s great!
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean and modern rooms. The private pools are great and the infinity pool is beautiful.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
My comments are in the context of Vanuatu, a beautiful place with climate conditions which show little regard for the general preservation of anything material, buildings, cars ,appliances etc. If the Terraces were in say Australia for example they would be rated poorly, dishwasher didn't work , TV reception was poor, wear, tiny amenities tubes etc. However , I believe this is one of the best places to stay in Vila. If you choose not to rent a car you are quite reliant on taxis which operate from Mangoes next door. We were there for two weeks & as you develop a relationship with a taxi driver dont be surprised that fares keep going north. Always used to hire a car until I had my card debited around $400 on my return home. No explanation & no responses to emails. Avis Australia tried to help but outside there control. It appears the car may have sustained trolley damage in the airport public car park where I was instructed to leave it due to the very early flight. Never got my money out of them & vowed never to rent a car in Vila. Terraces make you quite reliant on these taxis as few buses around in the evening. Staff were lovely. Mangoes own the Terraces & have a restaurant which we visited only once as it was the worst meal in Vila during our stay & to cap it off the sweet young lady serving us could not converse & reeked of body odour. A Saturday night & virtually no one there. Not on the locals radar.
Stayed 14 nights in Jul 2019

8/10 Good

CuracaoRose, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our check-in was very friendly and welcoming. Our luggage was taken to our room while we were completing the registration. Property is showing wear and tear, but overall the room was tidy.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The terraces is considered highly by locals in Port Vila and understandably so. The rooms are clean, linen crisp. Enjoy the views from your rooms as they come at a little cost, the walk into town is easy, it is the return that is steep, this is a place to stay if you are happy to use the local mini buses, car or cabs. Many stairs linking the terraces to amenities. My daughter and I felt safe at night, so we slept well. Mangoes restaurant serves tasty piping hot meals we we enjoyed on multiple occasions. I have been informed that in Vanuatu pools are not heated the infinity pool is no exception, I think the lagoon is warmer at this time of year. The staff are very helpful, our wifi was a bit on/off (a new cable was installed and that did the trick), and so was the tv reception but that I'm afraid is island life!!!! Our friends who live in Port Vila were very impressed by our room and the view, they thought we had made a great choice to stay at the terraces.
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand stay. Loved this place. My bf and I said we would come back and stay here. We booked the premium room with a private pool. Best stay ever! I wish I paid more for breakfast. Mangoes resturant serve the best tasting clean food. Not cheap... but it tastes the best! We were surprised our room was so big it had two levels and not one mosquito could be found. Turns out they fully spray it. It’s so good. We didn’t get one bite! Sadly we moved to another resort and that place and room was filled with mozzies. The private pool and roof top was great. Amazing view. We would definitely come back! The only thing I can point out is our phone in the room rang 3 times... the receptionist kept calling us and it wasn’t even urgent. I’ve nevee stayed at a hotel where the phone rings. That’s the only bit that was annoying. I did give the receptionist advice when we checked out. It was unnecessary to call someone 3 times, we got woken up twice. The stairs are huge too. It wasn’t even urgent or anything important. Sorry I’m still shocked by it that’s all. The receptionist was lovely, just had no idea...anyway great stay!!!
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality apartments
Nice hotel situated about a 15-20 minute walk from the town. Comfortable apartments and one of the better options in Port Vila.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you want to relax and zone out then stay at this beautiful place!! After staying at the Warwick for 3 nights with average service, we got the complete opposite here. The staff were so lovely checking us into our room as soon as possible and offering us a swim in the pool whilst we wait. Our room was amazing, with our own private plunge pool, massive bath, king bed and a whole list of tv shows to watch. Each day we had a lovely in room breakfast and made the most of the room service from Mangoes resort which is connected. The staff were very helpful with planning a trip to the blue lagoon and into town, organising taxis or other transport for us. As the sun left our own private pool we were able to also make the most of the infinity pool which was only 10 steps for our room. The most beautiful views of the lagoon and on a quiet street. There is also access to a tennis court and gym which was always available. This made our Vanuatu stay very special. We will be returning!
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2018

10/10 Excellent

Verified traveller

Stayed 7 nights in Nov 2018

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2018

8/10 Good

Bob, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location had a pleasant outlook and was an easy 12 minutes walk to CBD. I went with the view to spending most of my time reading rather than touring around and it worked well to achieve this outcome. Overall it was the right place to stay for me rather than one of the out of town resorts.
Stayed 9 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location and amenities
Apartments modern, plenty of space with great views. Short walk to the main Port Vila towns, staff very friendly. Port Vila easy to get around with regular buses driving past. Next door at Mangos Resort fantastic restaurant. Apartment well fitted out with full kitchen, big bathroom with bath tub. Worth the stay.
Stayed 9 nights in Jul 2018

8/10 Good

Mark, Hikuai, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, modern apartment - walk to town
Our family of four stayed at Terraces for seven nights in the two bedroom apartment. This comprised of a one-bedroom apartment with own plunge pool and a connecting studio with own bathroom. Facilities are modern, clean and of a high standard. The restaurant is located in the next-door sister-resort and is of a high standard. Staff are friendly and helpful. The apartments are a 10-15 minute walk to town (USD5 taxi ride) which is convenient for shopping, restaurants and attractions like Iririki Island.
Stayed 7 nights in Jul 2018

10/10 Excellent

Leigh, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely apartment with views in quiet hilltop locat
Only 10-15 minutes walk down to the main Pt Vila waterfront these well equipped apartments would make a great location for a family stay in town - and the plunge pool was lovely to dip in at the end of a warm day
Stayed 1 night in Jul 2018