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My entire stay was awesome, from check in to check out. The staff was warm and welcoming, the dining experience was wonderful because of the options to dine indoor or outdoor by the ocean. Our room was very clean and spacious and comfortable, the ocean view was so beautiful. I would recommend to anyone who wants to relax and have a wonderful vacation.
I have stayed at the Hyatt multiple times. The service is exemplary. I would recommend everyone who travels to Trinidad and is staying at a hotel, stay there. You will not regret it.
I always stay at this hotel anytime I visit Trinidad. It is very safe, luxurious and near downtown port of Spain. The staff are very attentive to the needs of the customers.
Very run down property outdated everything. We chose it based on location to the wedding we were attending. The pool was amazing and deep but tiles were missing and the swim up bar hasn’t been used in years… if you wanted a drink you walk up some stairs to the main bar. You can tell it used to be great. The staff were friendly but not helpful after hours.. no ice or water available after 10 beautiful view from the patio with no patio furniture etc. I don’t think our floors were swept the entire stay. Sadly would not recommend.
Toilet clogged early during stay and got progressive worse. Other that that the stay was excellent. Would stay again and recommend without qualification.
Our stay was very good, beds comfortable, bathroom clean and modern, nice view of the ocean and overall comfort with efficient service. Pool area a bit crowded as it's small but fantastic ocean view from the pool.
Lovely staff, good food, but expensive for rooms that were run down. Just a very souless place to stay. Came to clean out room about 5.30 when we were showering, one tea bag, 2 creamers! Not great.
Really nice hotel with, on the whole, great staff. Nice facilities although the pool deck needs some additional lounger covers and it would be nice if the bar served healthy food instead of the default burgers and deep fried stuff.