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Reviews of Mercure Centro Port Macquarie

4.5 out of 5
Mercure Centro Port Macquarie
103 William Street, Port Macquarie, NSW

Reviews

8.6

Excellent

Rating 10 - Excellent. 444 out of 1001 reviews" "
Rating 8 - Good. 384 out of 1001 reviews" "
Rating 6 - Okay. 120 out of 1001 reviews" "
Rating 4 - Poor. 44 out of 1001 reviews" "
Rating 2 - Terrible. 9 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Lewis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was easy to walk anywhere in town
Stayed 1 night in Jan 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to the main town centre. They have a sweet hotel pup Bella which is cool
Stayed 1 night in Jan 2024

10/10 Excellent

L. Scott

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Wonderful breakfast buffet. Good location. Grocery store around corner. Adequate street parking when we were there. Parking in garage for fee, $10 I think. Would stay here again
Stayed 2 nights in Jan 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

JAN

Liked: Cleanliness, staff & service, room comfort
1 night stay
Stayed 1 night in Dec 2023

10/10 Excellent

Gail

Stayed 1 night in Dec 2023

8/10 Good

Renee

Liked: Staff & service
Stayed 1 night in Dec 2023

4/10 Poor

Mansi

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Theresia

Travelled with group
Liked: Staff & service
for the price that we pay,it is not worth it,the place is old
Stayed 1 night in Dec 2023

8/10 Good

Timothy

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location. Good sized rooms. Great staff.
Stayed 6 nights in Nov 2023

4/10 Poor

Sam

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Felt like a jail cell, limited light, noisey, floors weren’t cleaned during room availability
Stayed 3 nights in Nov 2023

8/10 Good

Tim

Stayed 1 night in Nov 2023

10/10 Excellent

reece

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

Lisa-Maree

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to fining options all walking distance. Close to shops, friendly staff, clean.
Stayed 1 night in Sep 2023

10/10 Excellent

Lucy, Campbelltown

Travelled with family
Liked: Amenities
Great location, within walking distance to shops restaurants and the beach. Staff were lovely, room was very clean, spacious and accommodating. Highly recommend if staying in Port Mac
Stayed 2 nights in Sep 2023

8/10 Good

John Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
A good motel in a very attractive spot. Good staff at reception and fine parking facilities. Otherwise pretty run of the mill. Would not be averse to be staying again but nothing stands out to give it preference at the price. Shower rather primitive.
Stayed 1 night in Sep 2023

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2023

10/10 Excellent

Rajendra

Stayed 1 night in Sep 2023

4/10 Poor

Rodney

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly!
Stayed 3 nights in Jul 2023

8/10 Good

iqbal

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Geetha

Stayed 1 night in Jul 2023

4/10 Poor

Kris

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Unfortunately we spent a lot of money to stay here and were extemely disappointed. The bed was uncomfortable and the shower was luke warm AT BEST! Would not recommend for the hefty price.

2/10 Terrible

Robert

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff at reception were very good. The room was appalling. The shower recess was mouldy. The heating system did not work - turned it up to 28c but no warmth. We almost froze. Only parking on-site was for a fee- you’ve got to be kidding. The restaurant food was mixed. I had a special steak which cost $44. That was very expensive as it was very ordinary. For a room which cost over $200 it was poor value. The bathroom was tiny. I would hate to have stayed there any longer. We were thinking of joining Accor, but the experience was so bad I would never join. Mercure needs to urgently upgrade their property. At best it is second rate.
Stayed 1 night in Jun 2023

10/10 Excellent

Christopher

Stayed 1 night in Jun 2023

8/10 Good

Jerram

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel room nice enough although average/small size The TVs are good because it’s easy to cast your phone to them to watch Netflix etc on your own subscription. The bathrooms are cramped but functional, good water pressure Level 2, the first above the lobby has no view (only of pool area) 1 lift which can get busy at peak times: there are 9 floors including basements it can go to. Parking is extra which isn’t made clear before you ask for it, and the spaces themselves are small so if you have a large 4wd you’ll struggle Breakfast is the highlight. $20 per person for full hot breakfast plus a comprehensive continental buffet and drinks. You won’t need lunch.
Stayed 1 night in Jun 2023

10/10 Excellent

Lynda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed there before and would stay there again, staff very friendly, central to the shops, close to the Glasshouse Theatre so very convenient for shows etc.
Stayed 2 nights in May 2023

6/10 Okay

Nigel

Liked: Staff & service
Large room and good car parking access.
Stayed 1 night in Apr 2023

8/10 Good

DAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent and improved room condition
Stayed 1 night in Mar 2023

4/10 Poor

Graeme

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My room was promoted as having a balcony - it faced a rooftop carpark. Curtains in the room were stained, and when I went looking for a tissue, there wasn't a box of tissues in the room. Overpriced.
Stayed 1 night in Mar 2023

10/10 Excellent

Harry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is conveniently located to shops and restaurants and the foreshore.
Stayed 1 night in Mar 2023

2/10 Terrible

Adam

Stayed 1 night in Mar 2023

8/10 Good

peter

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient & Comfortable
Comfortable, clean, conveniently located with an onsite restaurant. Staff friendly and helpful. Secure undercover parking for an additional cost. We stayed here twice during February and both experiences were positive.
Stayed 1 night in Feb 2023

4/10 Poor

Joseph

Stayed 1 night in Jan 2023

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unusual to see a Dog in the Hotel but welcome as it was lovely natured and very obedient
Stayed 2 nights in Jan 2023

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, friendly staff.
Stayed 1 night in Jan 2023

6/10 Okay

Fiona

10/10 Excellent

Kara

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right near the water, less than a 5 minute stroll. Room was very spacious. Room was immaculate

8/10 Good

Patrick

Stayed 1 night in Jan 2023

10/10 Excellent

?

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good

10/10 Excellent

Anthony

10/10 Excellent

Yunus

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very big king size room plus sofa bed plus balcony

10/10 Excellent

Tom

Stayed 1 night in Dec 2022

10/10 Excellent

ELENI

Stayed 1 night in Dec 2022

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Comfortable stay.
Our stay was comfortable at this hotel. It was the perfect location - walking distance to the main areas. The room was comfortable for a family of four.
Stayed 1 night in Nov 2022

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything I needed
Stayed 2 nights in Nov 2022

10/10 Excellent

Jose