2 outdoor pools, pool loungers

Reviews of Thala Beach Nature Reserve

4.5 out of 5
Thala Beach Nature Reserve
Private Road. 5078 Capt Cook Highway, Oak Beach, QLD

Reviews

9.4

Exceptional

Rating 10 - Excellent. 403 out of 549 reviews" "
Rating 8 - Good. 118 out of 549 reviews" "
Rating 6 - Okay. 22 out of 549 reviews" "
Rating 4 - Poor. 6 out of 549 reviews" "
Rating 2 - Terrible. 0 out of 549 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Barclay, Spokane

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort, no weaknesses
Stayed 5 nights in Feb 2024

10/10 Excellent

Sarah, Bishops Stortford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely unique location for a peaceful break. It was useful to have a taxi service into Port Douglas several times a day. Would recommend the hotel
Stayed 2 nights in Oct 2023

10/10 Excellent

Mary, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and beach. Great staff, delicious breakfast and dinners, onsite birding & nature .
Stayed 3 nights in Oct 2023

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
Always amazing to stay here
Stayed 1 night in Oct 2023

10/10 Excellent

Brynne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I had an amazing time! We loved walking around the property and exploring the trails. You just can’t beat having a private beach and your own private little sanctuary amongst the trees. Truly spectacular. The staff were extremely kind and attentive. We had Ray as our waiter both times we dined at the restaurant for dinner and he was great. While the menu is limited, everything was delicious. I will say that if you are looking for a pristine resort with immediate pool side service, this may not be the place for you. It is a long walk from the beach to get a cold beer! But if you like the silence of nature and people that appreciate it…then this place certainly is worth a visit.
Stayed 2 nights in Oct 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Mika

Stayed 1 night in Sep 2023

10/10 Excellent

Bowie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, fantastic staffs, love the wallabies and birds!!!
Stayed 3 nights in Aug 2023

10/10 Excellent

Izabella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, relaxing, loved the coconut odyssey, the butterfly walk, scampering around the headland at low tide..so much more to enjoy here in better weather too!
Stayed 5 nights in Aug 2023

10/10 Excellent

PAUL

Stayed 1 night in Jul 2023

8/10 Good

Grant

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great facility and accommodation. Staff extremely helpful and friendly. Restaurant has exceptional views but a new chef has a limited menu and doesn’t really accommodate vegetarians or vegans. Hopefully that will change in the future.
Stayed 6 nights in Jun 2023

10/10 Excellent

Bruce

Stayed 9 nights in Feb 2023

10/10 Excellent

Toby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great time also our engagement almost got spilt due to the older lady at the front desk when we checked in. Lucky my parents wasn’t listening to what she said… Overall we loved thala and will be back. Thanks for the great experience!

6/10 Okay

Melissa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property was beautiful and well maintained. Our room was super comfortable, quiet, private, fabulous. We enjoyed exploring the main pool, which was very nice. Unfortunately, we did have several complaints. The first is that while the staff was polite, they weren't friendly. Additionally, the bar staff was more than willing to bring our first set of drinks to us in the pool, but they never came back to see if we wanted more. Also, when we were sitting in the lounge area, they again never came to see if we wanted another drink, instead, we had to walk up to the bar to get refills. The food options were lacking (though we knew that going into it). The breakfast buffet was great, but dinner options were very limited. The biggest complaint, however, was that there is no beverage/snack service on the beach. They do have a facility there, but apparently its only for "special occasions." Not sure if they realize all of the money they're missing out on by not having service on the beach. Overall, Thala was what we were looking for, but I'd say they are more of a 3-star resort rather than a 5-star. If they want to be a 5-star resort, they need to up their commitment to service.

10/10 Excellent

Eshan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay at. Friendly staff and very accommodating
Stayed 2 nights in Sep 2022

10/10 Excellent

Virginie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have ever stayed (definitely in my top 3)! I absolutely adored my stay at Thala Beach. Everything looks absolutely beautiful and I loved to be surrounded by nature. I just could not get enough of the magical view from the restaurant especially at sunset while having dinner... so romantic. The food was really good and so were the cocktails. The staff is absolutely fantastic, always smiling and so professional and helpful, a delight, I felt really welcome! This hotel is so special, loved everything about it, the decoration (colonial style), the atmosphere, the wildlife, the pool, the walks, the trails, the private beach. It is the perfect place to stay to disconnect (no wifi in the bungalows) and reset and you can do so much on site and when you feel like exploring, it is perfectly located, only 15 minutes drive from Port Douglas. They have also a nice gifts shop where you can also buy some products such as sun lotion, mosquito spray, toothpaste, snacks etc... I will definitely come back as this is such a unique place.
Stayed 6 nights in Aug 2022

10/10 Excellent

Narelle

Stayed 1 night in Jul 2022

10/10 Excellent

David

Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serenity Now
Very special property - very private, serene and remote with easy access via shuttle to Port Douglas should you desire a bit more action. Recommend going in the hotter months as the property is shaded by lush foliage offering the opportunity to remain outdoors whilst the temperatures are high.
Stayed 2 nights in Jun 2022

10/10 Excellent

tracie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

8/10 Good

Genevieve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was sparkling clean and quiet. We enjoyed exploring the two beautiful beaches. Having breakfast with that spectacular view was wonderful. I would like to see bathroom products that were made in Australia and in refillable dispenses rather than products made in China in throwaway plastic.
Stayed 5 nights in Jun 2022

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it love it love it
Stayed 1 night in May 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing - service was impeccable
Amazing - service was impeccable
Stayed 1 night in May 2022

8/10 Good

Arvind

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Good base to explore Port Douglas and further north. Cottages spread around sprawling and hilly property; which means walking to reception and restaurant can be tricky. Very friendly buggy service available.
Stayed 3 nights in Apr 2022

10/10 Excellent

Adhi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and unique stay at the property. Love the walks at the private access beach , amazing view . Dinner was delicious with great view .
Stayed 2 nights in Apr 2022

10/10 Excellent

Tim

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Highly recommended. This is a true eco-resort with wonderful aspect, layout and views. You are literally surrounded by natural beauty. The individual bungalows are amazing - we had a Coral Sea Room which had a spectacular view from the balcony. Staff were very friendly and service oriented and the beach picnic was a highlight.
Stayed 3 nights in Apr 2022

10/10 Excellent

Ebony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place for a romantic retreat. The bungalow was roomy with beautiful views. The staff were lovely and very helpful throughout the stay. Will definitely be returning soon.
Stayed 3 nights in Apr 2022

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were what made this trip stand out. Especially Sophia at reception Could recommend enough
Stayed 3 nights in Mar 2022

8/10 Good

Vanessa

Stayed 3 nights in Jan 2022

10/10 Excellent

Liyun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay, the staff were all so amazing!
Stayed 6 nights in Dec 2021

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great set up with great service
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stunning views of the ocean and beautiful wildlife.
Stayed 6 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A resort but nestled in a natural environment
Stayed 6 nights in Jul 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The beach and the buggy service was fantastic. Unfortunately the room, bathroom and toilets were old and grimy and not what a 5 star hotel should be. The landscape and location were lovely. A refurbishment is well overdue. This is highlighted by the roof in the reception caving in during our stay.
Stayed 6 nights in Jun 2021

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place
Overall this was a really lovely place. The staff were very busy probably due to the limited access to Australia. Although very expensive (which we knew) the food was very nice; breakfast should be included in the price. The different activities that the hotel provided were enjoyable.
Stayed 4 nights in Jun 2021

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
If you want an experience staying in a timber hut surrounded by bush it is good but I think it is overpriced. The restaurant is very good
Stayed 2 nights in May 2021

6/10 Okay

Zoltan

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Some issues in room, fan wasn’t working in bathroom, hole in the wall in the bathroom, missing item in minibar (was rectified after spoken to reception). The bed could be better, not too comfortable. Spa wasn’t working. A beautiful place but a bit let down by the lack of maintenance.
Stayed 1 night in Apr 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Eco resort in port Douglas
Excellent hotel for a getaway. Eco nature reserve if you want to get in touch with nature. Comfortable accommodation. Good staff. Delicious food .
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A true eco resort with lots of wildlife around which was delightful.
Stayed 6 nights in Mar 2021

10/10 Excellent

lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Johan on 29 Sept 2020
Dear Lindsay Lovely to hear you enjoyed your stay! looking forward to welcoming you back at Thala soon! Regards Johan

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Johan on 14 Sept 2020
Dear Matt Thank you for the lovely feedback. We look forward to welcoming you back at Thala! Regards Johan

10/10 Excellent

Legianti, Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this place!! People are genuinely lovely and very helpful, food was great, my room was very clean and beautiful, facilities were great (shame I didn't have time to use the pools). The private beach is really stunning too. 2 nights were not enough. I would definitely stay again the next time in in Cairns.
Stayed 2 nights in Aug 2020
Response from Johan on 11 Aug 2020
Thank you for the lovely feedback! Looking forward to welcoming you back at Thala! Regards Johan

10/10 Excellent

Simone

Stayed 2 nights in Aug 2020
Response from Johan on 14 Sept 2020
Dear Simone Thank you for the lovely feedback. We look forward to welcoming you back in paradise soon! Regards Johan

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2020
Response from Johan on 4 Aug 2020
We are glad you enjoyed your recent stay at Thala! Looking forward to welcoming you back in paradise! Regards Johan

4/10 Poor

Mary T

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
Response from Johan on 17 Mar 2020
Dear Mary I am sorry to see that your expectations were not met during your recent stay. We trust you enjoyed the rest of your stay in Australia. Regards Johan

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is exceptional! The open air lobby gives you a great vibe from the start. The view from the restaurant is stunning. Love the natural pool with rocks and waterfalls.But the best is the private beach. Breathtaking!
Stayed 4 nights in Feb 2020
Response from Johan on 17 Mar 2020
Dear Sir/madam Lovely to hear you enjoyed your recent stay with us at Thala! We look forward to welcoming you back! Regards Johan

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the great pools.
Stayed 2 nights in Mar 2020
Response from Johan on 5 Mar 2020
Dear Bryan Lovely to hear you enjoyed your recent stay at Thala! Regards Johan

4/10 Poor

moises

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Good place nice people but dangerous.
This place is full of nature and Wild animals, I was bitten by a sneak getting Of of the pool so I had obe of the worst times of my vacation.
Stayed 3 nights in Jan 2020
Response from Johan on 14 Jan 2020
Dear Mr. Kassin We are located in a very natural setting surrounded by forest and wildlife. It was unfortunate that your encounter with the wildlife had a negative impact on your stay. I trust you enjoyed the rest of your time in Australia. regards Johan