Outdoor pool, pool loungers
Check availability

Reviews of Hotel Talisman

4 out of 5
Hotel Talisman
Rua Marques da Praia e Manforte, 40, Ponta Delgada

Reviews

9.0

Wonderful

Rating 10 - Excellent. 388 out of 662 reviews" "
Rating 8 - Good. 220 out of 662 reviews" "
Rating 6 - Okay. 44 out of 662 reviews" "
Rating 4 - Poor. 4 out of 662 reviews" "
Rating 2 - Terrible. 6 out of 662 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Phillip John, Orangeville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful art deco hotel with a welcoming and helpful staff. I highly recommend considering this property for your next visit to Ponta Delgada.
Stayed 6 nights in Apr 2024
Response from Carla Ávila on 29 Apr 2024
Dear Mr Phillip, Thank you so much for taking the time to share your experience at our hotel! We're thrilled to hear that you enjoyed your stay with us. Your kind words mean the world to us and serve as a fantastic encouragement for our team to continue delivering exceptional service.

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful Art Noveau Hotel in a very good location. It is quiet at night and a short walk downtown for dining and shopping as well as well as to the Harbor area. Parking is a bit of a challenge. But you can find street parking if they dont have room in thier lot. You feed the meter, but there is no overnight ticketing. So this worked out fine. The breakfast that was incuded was fantastic: eggs, sauasages, bacon, waffles, cheeses, fruits, coffee cakes, and juices as well as the obvious coffee and tea. Staff was extremely helpful and accomodating. We accidently dropped the key to our car rental down crack as you enter the elevator . What could have been a disaster for us was quickly dealt with. Maintainence found it intact at the bottom of the elevator shaft and we had the key back in 5 minutes.There were alot of smiling people. They have a nice pool area on the roof with a great city view. gret experience overall.
Stayed 2 nights in Mar 2024
Response from Carla Ávila on 29 Apr 2024
Dear Mrs Kathleen,Your feedback is invaluable to us as we continuously strive to improve and exceed expectations. Rest assured, I will personally share your comments with our team members, who will be thrilled to hear about the positive impact they had on your stay.Thank you!

10/10 Excellent

Theodore

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 4 nights in Mar 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! We will be back
Stayed 3 nights in Mar 2024
Response from Carla Ávila on 29 Apr 2024
Dear Mrs Joan,Your kind words truly warmed our hearts and reaffirmed our commitment to providing exceptional hospitality experiences to each and every guest. Knowing that we were able to contribute positively to your stay means the world to us.

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from Carla Ávila on 29 Apr 2024
Dear Mr Marek,Thank you for choosing [Hotel Name], and for taking the time to share your experience with others. We look forward to welcoming you back for another unforgettable stay in the future.

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Carla Ávila on 29 Apr 2024
Dear Mrs Janet,I wanted to take a moment to express my sincere gratitude for the glowing review you left for us following your recent stay at Hotel Talisman..

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed her many times. Great staff, comfortable rooms and fantastic breakfast.
Stayed 2 nights in Feb 2024

6/10 Okay

Lindsey

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property is very close to lots of restaurants, shops, the waterfront and many points of interest on the island!
Stayed 5 nights in Feb 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!!!!
Great hotel. Wonderful breakfast. Polite and helpful staff. Perfect location - centro with all the cobblestone streets. Room extremely clean and linens/ beds wonderful! Gym is basic but works! Pool is nice. Gym/pool on top floor. Like all hotels in ponta Delgada - parking is a little difficult. To be fair - we didn’t use hotel provided parking. Would stay again in a NY sec!!
Stayed 2 nights in Dec 2023

10/10 Excellent

Shehzad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

lise

Stayed 21 nights in Nov 2023

10/10 Excellent

patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptionally helpful and kind
Stayed 2 nights in Nov 2023

10/10 Excellent

Matthew Alan

Stayed 5 nights in Nov 2023

10/10 Excellent

lise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023
Response from Carla Avila on 12 Nov 2023
We are incredibly grateful that you took the time to leave us a 5-Star review. Thank you! Hope to see you again!

10/10 Excellent

murray

Travelled with partner
The property far exceeded our expectations. Breakfast was great. Location awesome. Staff was super helpful. Thank you for making our trip so memorable
Stayed 3 nights in Nov 2023
Response from Carla Avila on 12 Nov 2023
Thank you so much for taking the time to leave an excellent review. We really appreciate it. Hope you came back to stay with us.

10/10 Excellent

Sadek Mahmoud

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff was excellent and the service was great.
Stayed 2 nights in Oct 2023
Response from Carla Avila on 12 Nov 2023
Thank you so much for the excellent review. We're happy that you enjoyed your stay with us, and we're looking forward to your next visit

8/10 Good

Sergio

Stayed 1 night in Oct 2023
Response from Carla Avila on 18 Oct 2023
Dear Mr Sergio, We appreciate your positive feedback about our hotel. Hope to have you back soon.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 4 nights in Oct 2023
Response from Carla Avila on 18 Oct 2023
Dear Mrs Patricia, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great short stay.
Awesome Hotel, had everything that we needed. Nice pool, fantastic breakfast, clean comfortable room, with fridge . The Hotel has been updated without losing its character and old school charm. Close to everything, ocean, restaurants and pubs.
Stayed 2 nights in Oct 2023
Response from Carla Avila on 9 Oct 2023
Thank you Mr Steven for your excellent review. We are very glad that you were satisfied with your stay at the Hotel. Hope to have you back with us in a near future.

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Carla Avila on 9 Oct 2023
Dear Mrs Sue, Thank you for thaking the time to leave us your nice review. Please come back to visit us.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient. GREAT breakfast.
Stayed 1 night in Oct 2023
Response from Carla Avila on 8 Oct 2023
Dear Mr Gary, Thank you so much for this 5-star review. We really appreciate your preference. Hope you stay with us again soon.

8/10 Good

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Check in was a disappointment. I emailed asking if Hotel Airport shuttle was available. I received an answer asking for arrival/departure information. "See you soon" No mention of shuttle, so I assumed all was set. I waited an HOUR upon arrival only to receive an answer to my query "NO shuttle available. Take a taxi" When I checked in and inquired, the Front Desk Gal was rude, terse and very flippant. Not a great first impression!!!!!!!
Stayed 1 night in Sep 2023
Response from Carla Avila on 1 Oct 2023
Dear Mrs Pamela,Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.”

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything! Helpful and caring personnel. Location was great!!!
Stayed 3 nights in Sep 2023
Response from Carla Avila on 1 Oct 2023
Dear Mrs Angela Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to having you again as a guest in our hotel.

10/10 Excellent

Walter Henry

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was close access to everything. You could walk from the hotel to see a variety of things. For the ones you couldn’t, there are tours for further areas of interest. Beautiful staff and breakfast with access to the downtown shops and restaurants or can eat right in the Hotel.
Stayed 8 nights in Sep 2023
Response from Carla Avila on 1 Oct 2023
Dear Mr Walter, Thank you for giving us such a good rating and for recommending Talisman to other travelers. Our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Excellent

Eduard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Carla Avila on 1 Oct 2023
Dear Mr Eduard,We’re really grateful and appreciate you taking the time to share your rating with us.

10/10 Excellent

Jose Manuel

Stayed 6 nights in Sep 2023
Response from Carla Avila on 18 Oct 2023
Dear mr Jose Manuel, Thank you for giving us a perfect rating and for recommending our hotel to other travelers.

8/10 Good

Nelson Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023
Response from Carla Avila on 1 Oct 2023
Dear Mr Nelson, We appreciate your positive feedback about our hotel. If you’re traveling to our area gain soon, don’t hesitate to stay with us.

8/10 Good

Dawn

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff was helpful and tried to make our stay the best despite some problems at the beginning of our stay. The hotel was clean and the restaurant had very good food. They even offered gluten free bread upon request.
Stayed 9 nights in Aug 2023
Response from Carla Avila on 17 Sept 2023
Dear Mrs Dawn, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

10/10 Excellent

François

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little noisy on the Park side. But very nice hotel, with a lot of charm,,,! Nice rooftop pool.
Stayed 1 night in Aug 2023
Response from Carla Avila on 13 Aug 2023
Thank you, Mr François. We value the positive review and are happy to hear that you enjoyed your stay with us.

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay. Staff was froendly, knowledgable of the area and very responsive. Location was perfect to walk anywhere in mid city Ponta Delgada, restaurants, shopping and tours. Restaurant was very good, ate dinner at hotel twice in 5 days. Breakfast was very good, wide variety, both hot and cold. The breakfast room looked out over a beautiful flowered park. Finally, for seniors & ladies traveling solo, I always felt very safe.
Stayed 4 nights in Jul 2023
Response from Carla Avila on 13 Aug 2023
Thank you, Mr James for the amazing review! We put in the work to keep you and all of our clients happy. We hope to see you again.

10/10 Excellent

ALEXANDRE, PAGET

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funcionários 5 estrelas
Stayed 1 night in Jul 2023
Response from Carla Avila on 13 Aug 2023
Olá Sr Alexandre, ficamos muito contentes e agradecemos a sua avaliação 5 estrelas!

10/10 Excellent

Douglas M

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Carla Avila on 23 Jul 2023
Thank you so much for taking the time to leave us a rating.

10/10 Excellent

ma

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front office manager and the staff help us. Give us VIP suite. Food service staff very helpful. Food are amazing I feel very happy. Thank you for every one.
Stayed 4 nights in Jul 2023
Response from Carla Avila on 21 Jul 2023
We are incredibly grateful that you took the time out to leave us a 5-Star review.

10/10 Excellent

Kathleen

Travelled with family
Property was great location- staff was helpful. Room was great, beds comfortable. Highly recommend
Stayed 1 night in Jul 2023
Response from Carla Avila on 21 Jul 2023
Thank you for the 5 star rating.

10/10 Excellent

Joseph C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
GREAT HOTEL, GREAT STAFF
Stayed 8 nights in Jul 2023
Response from Carla Avila on 21 Jul 2023
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

10/10 Excellent

Joseph

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was excellent great staff and great waitresses very very friendly
Stayed 8 nights in Jul 2023
Response from Carla Avila on 17 Jul 2023
Thank you so much for taking the time to leave an excellent rating.

8/10 Good

Wei

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s located in the center of Ponta Delgada. Walking distance to restaurants. The breakfast at the hotel was ok. We had hard time to find a free parking and ended up to pay €6 each day.
Stayed 2 nights in Jul 2023
Response from Carla Avila on 17 Jul 2023
Thank you so much for taking the time to leave us a rating.

8/10 Good

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were excellent and very helpful. They provided us with an umbrella and beach towels when needed. The food was delicious. Breakfast buffet included a sautéed veggie mix with black-eyed peas that I loved. We tried lunch one day and ordered the tuna in green sauce that was recommended by the waitress and were so glad we did! We are from San Diego and get a lot of good fish at home, but this was the best preparation we’d ever had! The diced peppers and onions in the basil vinegar sauce on top was heavenly. We also tried the passion fruit cheesecake, which was delicious as well, but different than cheesecake from home. The cheesecake was lighter and more the consistency of flan on top of a good crust. The location of this hotel was good as well, with a gorgeous garden in front that made me want to just sit and read all day and look at the variety of flowers and trees. The parking wasn’t ideal, but we got lucky when we arrived in the middle of the night and found a metered spot out front. Then the second day we found a spot in the free lot several blocks away. We were thankful that the staff provided us with a quiet room. We were so busy that we never told them, but the room did have quite a strong mildew smell when the air was off. Also, the air conditioner was far from ideal. We couldn’t get it to point anywhere except directly at the bed, which made it too cold to sleep, so we had to leave it off at night. It was most comfortable bed of our stay!
Stayed 2 nights in Jul 2023
Response from Carla Avila on 17 Jul 2023
Always trying to improve is one of our catch phrase. Thank you for your good review.Best Regards, Carla Ávila

10/10 Excellent

susan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great. Beautiful room, rooftop pool, friendly staff. Location was perfect. Short walk to the waterfront. Nice restaurants around the corner. 5 stars!!
Stayed 11 nights in Jun 2023
Response from Carla Avila on 17 Jul 2023
We appreciate your 5 stars comment. Please come back!Best Regards, Carla Ávila

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jun 2023
Response from Carla Avila on 17 Jul 2023
Thank you for your Great review! Hope you came back and stay with usBest Regards, Carla Ávila

10/10 Excellent

David

Stayed 3 nights in Jun 2023
Response from Carla Avila on 21 Jul 2023
Thank you so much for taking the time to leave us a 5-star review.

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean confortable and so beautifully decorated. The patio was an added bonus. Excellent stay.
Stayed 1 night in Jun 2023
Response from Carla Avila on 17 Jul 2023
It was a pleasure to have you with us! Thank you for your excellent comment!Best Regards, Carla Ávila

10/10 Excellent

Carmel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Talisman is excellent from top to bottom. the room is comfortable, and immense with a view. Breakfast and dining are unique Service is great
Stayed 2 nights in Jun 2023
Response from Carla Avila on 27 Jun 2023
Thank you for your excellent review. Wish you all the best and that you came to visit us again soon!Best Regards,

10/10 Excellent

Leanne

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed having room to spread out in our suite and patio area. We appreciated being able to check in early and having our bags waiting for us in the room. Loved the location and being able to enjoy breakfast outside on a terrace located next to a sweet garden area. The buffet was superb!
Stayed 2 nights in Jun 2023
Response from Carla Avila on 25 Jun 2023
Thank you for your great commet. Hope to have you back with us!Best Regards,

10/10 Excellent

Shawn

Stayed 1 night in Jun 2023
Response from Carla Avila on 17 Jul 2023
Thank you for your Excellent review! Hope to have you back at the Hotel!Best Regards, Carla Ávila

10/10 Excellent

Carmel

Stayed 3 nights in Jun 2023
Response from Carla Avila on 25 Jun 2023
Thank you very much!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Carla Avila on 30 May 2023
Thank you for your evaluation!

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and excellent friendly staff
Stayed 2 nights in May 2023
Response from Carla Avila on 13 May 2023
Thank for your woderful review. Hope to see you again!

10/10 Excellent

Bengt

Stayed 1 night in May 2023
Response from Carla Avila on 9 May 2023
Thank you for your good rating!

10/10 Excellent

Milosov

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful... and the hotel has excellent location.
Stayed 1 night in Apr 2023
Response from Carla Avila on 5 May 2023
Thank You for your nice comment about our Hotel and team. Thank you for sharing your experience with others visiting the Azores.We will share your kind comment with the whole team.We look forward to your next visit.