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Reviews of Aroma House

3.5 out of 5
Aroma House
96 Avon Rd, Pokeno

Reviews

9.4

Exceptional

Rating 10 - Excellent. 16 out of 19 reviews" "
Rating 8 - Good. 1 out of 19 reviews" "
Rating 6 - Okay. 1 out of 19 reviews" "
Rating 4 - Poor. 0 out of 19 reviews" "
Rating 2 - Terrible. 1 out of 19 reviews" "

9.8/10

Cleanliness

7.2/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful little area tucked away.
Stayed 1 night in Feb 2023
Response from Catherine on 21 Mar 2024
Dear Linda,Thank you very much! We will try our best to improve our service! Welcome back again!Regards Catherine

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, room comfort
A wonderful little gem.
This was a wonderful little place. Our room was clean and spacious enough for my family of 4. The pictures on this site don't do the property justice. It is just a couple of minutes from a major highway, but you would never know it. It's peaceful and farmlike (for lack of a better word). Watching the birds wander around the grounds was relaxing and lovely.
Stayed 2 nights in Feb 2024
Response from Catherine on 22 Feb 2024
Thank you very much! Welcome back again!

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, room comfort
Lovely
Very cute units, everything you need. Lovely staff.
Stayed 1 night in Sep 2023
Response from Catherine on 28 Sept 2023
thank you very much! Welcome back again!

10/10 Excellent

Claudette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay! Will definitely book a stay here anytime we are in the area.
Stayed 1 night in Jun 2023

10/10 Excellent

Ina

Liked: Cleanliness, amenities, property conditions & facilities
Kia Ora, A high quality beautiful peaceful accommodation. Worth every dollar. Really appreciated my stay. I will refer this accommodation to my network. And stay again. Kind Regards Ina Kara-France.
Stayed 1 night in Mar 2023
Response from Catherine on 9 Mar 2023
Hi Ina, thank you very much! Welcome back anytime!

10/10 Excellent

bryan

Stayed 2 nights in Feb 2023

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place was perfect! Would stay again!

10/10 Excellent

Gurbinder

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2022

6/10 Okay

Craig

Travelled with partner
Liked: Cleanliness
Theses units are clean and quiet given there proximity to motorways. The concept is excellent and the hosts were accommodating, however the execution is not quite there. By cost comparison a higher level of finishing, quality linen, bottled water in the rooms etc was anticipated. Some attention to detail and maintenance around the grounds would improve the experience.
Stayed 1 night in Mar 2022
Response from Catherine on 6 Mar 2022
Hi Craig, thank you very much for your kindly suggestions. We will accept your ideas for maintaining the ground and details. Also we will add the bottled water in the room. And we are planning to change our linen currently. Thanks again!

10/10 Excellent

Erika, Mangawhai

Liked: Cleanliness, amenities, property conditions & facilities
Well maintained units, quite tranquil surroundings a great spot to download.......
Stayed 4 nights in Nov 2020
Response from Catherine on 5 Dec 2020
thank you very much! Welcome back again!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
Fantastic stay. Highly recommended!! Betty was excellent at communicating, room was as described and extremely comfortable. Thanks again!
Stayed 1 night in Jul 2020
Response from Catherine on 11 Jul 2020
Anonymous is very nice Guest, he keeps the house Very clean and tidy ! Welcome back again!

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, amenities
There was no transport to or from the property. Communication was lacking. Food places not existent. Information and instructions absent.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a spotless, modern, and bright cabin in a rural type setting. Minutes to Pokeno..go to the Pokeno cafe for good food then get some ice cream at the Takeaway!
Stayed 1 night in Oct 2019
Response from Catherine on 3 Nov 2019
Thank you very much for choosing our Aromahouse for your accommodation! We will improve our services step by step! Welcome back to here again ！

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property and accomodation was lovely. Would have been nice if the lights had been turned on, as we arrived at night and couldn't see how to get into unit.
Stayed 1 night in Oct 2019
Response from Catherine on 27 Oct 2019
Hi Nalson, Thank you very much for you choosing our Aromahouse and provide your feedback! We will improve our services according to your suggestion. Welcome back again! Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed accommodation with modern facilities.
Stayed 1 night in Sep 2019
Response from Catherine on 28 Sept 2019
Thank you very much for booking our Aromahouse ！welcome back to here again!

10/10 Excellent

Ching Yi

Stayed 1 night in Feb 2024

10/10 Excellent

Koichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適
独立したコテージで自分の家のようにリラックス出来ました。また新築なのでとても清潔で広く、キッチン用品など必要なものもすべて揃っていました。
Stayed 1 night in Feb 2020
Response from Catherine on 5 Mar 2020
Hi Koichi, Thank you very much for accommodating in Our Aromahouse! Your happiness here is our pleasures! Welcome back again! Regards