Terrace/patio

Reviews of TownePlace Suites by Marriott Pocatello

2.5 out of 5
TownePlace Suites by Marriott Pocatello
2376 Via Caporatti Dr, Pocatello, ID

Reviews

8.8

Excellent

Rating 10 - Excellent. 253 out of 459 reviews" "
Rating 8 - Good. 131 out of 459 reviews" "
Rating 6 - Okay. 42 out of 459 reviews" "
Rating 4 - Poor. 29 out of 459 reviews" "
Rating 2 - Terrible. 4 out of 459 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Skylar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy stay
Stayed 1 night in Jan 2024

2/10 Terrible

Ronald

Stayed 1 night in Feb 2024

8/10 Good

Ardath

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Cynthia

Travelled with partner
Stayed 1 night in Jan 2024

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service! Room and beds were so comfy!
Stayed 1 night in Dec 2023

10/10 Excellent

Jeff, Bakersfield

Stayed 1 night in Dec 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service
Kaylee was amazing
I had to leave before breakfast. Kaylee put together a sack breakfast for me to pickup. Everything I could have wanted. Thanks for the extra above and beyond service.
Beautiful view
Stayed 1 night in Dec 2023

10/10 Excellent

Katherine

Stayed 1 night in Dec 2023

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Amazing check in experience. Staff was friendly, made recommendations for dinner. Included places that offer 10% off meal when you show your hotel key. Nice rooms, very comfortable and clean.
Stayed 1 night in Dec 2023

8/10 Good

Joseph

Stayed 1 night in Nov 2023

6/10 Okay

Sabina

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We stayed one night. It was convenient.
Stayed 1 night in Nov 2023

8/10 Good

Fermin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
business or vacation
TownePlace Suites is a wonderful place to stay for business or vacation. I always book my stay here.
Stayed 3 nights in Oct 2023

10/10 Excellent

James Richard

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very comfortable and enjoyed our stay.
Stayed 6 nights in Oct 2023

8/10 Good

Jerrilea

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Convenient to a great restaurant, easy access to in & out with a pet. Room condition, mainly the bathroom was poor. Large cracked toilet bowl which appeared glued. Hair Conditioner & Body Shampoo broken off wall. Carpet, floor & dishes dirty
Stayed 1 night in Oct 2023

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Kenneth

Stayed 1 night in Sep 2023

8/10 Good

Angela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Angie

Stayed 1 night in Sep 2023

8/10 Good

Kim

Liked: Cleanliness, staff & service, room comfort
Nice stay
Could use some love…little things like a hook missing from the door and no luggage stand. Staff was wonderful, friendly & helpful. Recycle!!!
Stayed 1 night in Sep 2023

10/10 Excellent

Kathlene

Stayed 1 night in Sep 2023

10/10 Excellent

Elizabeth

Stayed 1 night in Sep 2023

8/10 Good

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property close to freeway
Stayed 1 night in Sep 2023

6/10 Okay

Mark

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel
I like the shampoo and conditioner. It was nice to have a kitchenette. The beds could be more comfortable. Pillows were good. Breakfast was good. Staff was very friendly
Stayed 1 night in Sep 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with great amenities (including gym, free breakfast and cookies at the front desk!) and super friendly service. Convenient and walkable to restaurants. Enjoyed sitting on the patio for breakfast. Great value for money!
Stayed 2 nights in Aug 2023

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Wonderful staff! Not so great attention to detail.
The hotel team, from front desk, to housekeeping, to maintenance was very friendly, welcoming, and accommodating! Unfortunately, the upkeep, cleanliness, and attention to detail were not on par with what I've come to expect from Marriott. It wasn't terrible, just more like what you might expect from less reputable chains. For example, the bottom of the bathtub was stained gray and the corners of the shower had mildew and buildup. There were no luggage racks in the closets, so we put our suitcases on the floor and there was no bedding for the sofa bed, so we had to call for some at a late hour (which the wonderful night clerk delivered quickly and cheerfully). Again, no egregious flaws, just not the attention to detail that I'm accustomed to at Marriott and similarly priced properties.
Stayed 2 nights in Aug 2023

10/10 Excellent

ken

Stayed 1 night in Aug 2023

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Sandi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall very good experience. Beautiful location on hill with mountains in distance. Room design could be better. Small couch awkward for viewing tv or just relaxing.
Stayed 5 nights in Jul 2023

10/10 Excellent

Jeff, Bakersfield

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotels we stay in, year in and out! Always a welcoming and professional staff. Great rooms, that are clean, large and comfortable. Next door is a great restaurant, Jakers and the hotel is tucked away where it is always quiet!
Stayed 1 night in Jul 2023

10/10 Excellent

Todd

Stayed 1 night in Jul 2023

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Garylee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It took them 3 days to fix the shower and the smell in our room.
Stayed 5 nights in Jun 2023

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We spent 3; nights there while visiting family nearby. We enjoyed the hotel having 2 bedrooms and a sofa bed. There was a full kitchen also.
Stayed 3 nights in Jun 2023

10/10 Excellent

lori

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great place to stay. Several restaurants within walking distance. Large comfortable rooms with every convenience for cooking and eating. Great lighting and large bathroom & closet. Would definitely stay here again.
Stayed 1 night in Jun 2023

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
We liked that the property was clean, quiet, and comfortable. It was away from traffic so the noise level was next to nothing. Something we didn't like was the weird $3 parking charge. It wasn't covered or secure parking. Just another way to generate revenue. I get it....I think.....
Stayed 1 night in Jun 2023

8/10 Good

Eldon

Stayed 1 night in Jun 2023

10/10 Excellent

barb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2023

8/10 Good

Marla

Stayed 1 night in Jun 2023

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very large
Stayed 1 night in May 2023

6/10 Okay

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2023

10/10 Excellent

Cherlyn

Stayed 1 night in May 2023

10/10 Excellent

Leila

Stayed 1 night in May 2023