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Reviews of Super 8 by Wyndham Pocatello

2 out of 5
Super 8 by Wyndham Pocatello
1330 Bench Rd, Pocatello, ID

Reviews

8.0

Very good

Rating 10 - Excellent. 402 out of 1002 reviews" "
Rating 8 - Good. 356 out of 1002 reviews" "
Rating 6 - Okay. 119 out of 1002 reviews" "
Rating 4 - Poor. 75 out of 1002 reviews" "
Rating 2 - Terrible. 50 out of 1002 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Robert Al

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No frills hotel that was clean and comfortable. We did not use anoly if the other amenities. Easy to access and would atay again for sure.
Stayed 1 night in May 2024

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Fast convenient check in and decent room. No issues.
Stayed 1 night in May 2024

6/10 Okay

Laurel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The place was clean and nice. The front desk gal was new and being trained which was fine. THE PILLOWS... The pillows were just awful, the bed was very firm.
Stayed 1 night in May 2024

6/10 Okay

Esther

Travelled with partner
Liked: Cleanliness
Overpriced for level … but clean … breakfast was disappointing… waffle irons didn’t work properly … no bread for toast .. staff were friendly
Stayed 1 night in May 2024

6/10 Okay

Paul T

Aged, understand its price point.
Stayed 1 night in May 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff so helpful!! Very nice to my kids..
Stayed 1 night in May 2024

4/10 Poor

Johnny

Disliked: Cleanliness, property conditions & facilities
The property was very outdated and rundown. The stairs were creaky. The walls were painted with mismatched colors. The carpets were very old and the hotel requires a massive renovation for the cost of a hotel per night. Limited breakfast options were available and no pool. This place is way overpriced.
Stayed 2 nights in May 2024

10/10 Excellent

lennie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an older building so floors creak. The staff however were all very accommodating and super friendly. I appreciated that after 24hrs on the road. Thank you.
Stayed 1 night in May 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Better than average Super8. Young man at front desk was friendly and helpful. Nice restaurant next door.
Stayed 1 night in May 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff
Stayed 1 night in May 2024

8/10 Good

Cheri

Travelled with partner
Liked: Property conditions & facilities
Location
Stayed 2 nights in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and was what I was looking for. Girl who checked me in was very nice and helpful. Helped with dining options. Good Mexican restaurant across the street.
Stayed 1 night in Apr 2024

8/10 Good

Blanca Anahi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Elise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quiet and clean, very good continental breakfast.
Stayed 1 night in Apr 2024

8/10 Good

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to spend the night. The staff recommended the Sandpiper restaurant next door which was excellent for the food and value for money. Only downside was the pillows, remember the old days when hotels would put a mint on the pillow. Well these pillows are the size of the mint. But joking aside it was a nice clean place with friendly and helpful staff. I would definitely stay there again.
Stayed 1 night in Apr 2024

10/10 Excellent

joseph

Stayed 1 night in Apr 2024

8/10 Good

Emile, Calgary

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Duane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing and friendly
Stayed 1 night in Apr 2024

8/10 Good

Virginia

Travelled with partner
Liked: Cleanliness, staff & service
The plumbing system was very loud. We could hear when the neighbor and second floor used the bathroom and shower. Kept us up two nights. Garbage wasn't emptied in our room (small garbage can) the whole time. I appreciate the program to book in advance and the rates.
Stayed 3 nights in Apr 2024

8/10 Good

GREGORY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
will be back
Stayed 1 night in Apr 2024

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and the staff was friendly and helpful. We had a minor problem in that we were given a key to an occupied room due to a mixup. Not a big deal. Hotel was easy to get to and easy to get back onto the highway. Only thing we didn't like is that the breakfast was good but staff needs to check frequently to make sure that it is well stocked. Things that we wanted were all gone. We will return next time we go to the US
Stayed 1 night in Mar 2024

2/10 Terrible

David

Travelled with family, Travelled with partner
Disliked: Amenities, property conditions & facilities
After prebooking room through Expedia, we expected easy check-in and super clean room. It was not to be so. Room very small and dumpy inside. Went to shower in the morning and the shower was inoperable. Spoke with the front desk. Would not do anything to compensate for lack of operable shower. Have stayed here many, many times and was never disappointed until this occasion.
Stayed 1 night in Apr 2024

10/10 Excellent

Sharon

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are always so friendly and helpful. We have stayed here many times and will be back again soon
Stayed 1 night in Apr 2024

10/10 Excellent

Oscar

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Patrick, Lloydminster

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very efficient and polite. The breakfast was scheduled to 9:00 am but the food was mostly gone by 8:30 and you had to ask to get what you wanted
Stayed 1 night in Apr 2024

8/10 Good

Unicorn Squad

Stayed 2 nights in Mar 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Free breakfast was also nice to have.
Stayed 1 night in Mar 2024

6/10 Okay

Chad, Cochrane

Liked: Cleanliness, staff & service
Staff were great! It’s an old property and you can tell. People above us you could easily hear and then breakfast was definitely lack luster.
Stayed 1 night in Mar 2024

6/10 Okay

Dennis

Travelled with family
Liked: Cleanliness, staff & service
It was ok
Stayed 1 night in Mar 2024

4/10 Poor

Kody

Disliked: Property conditions & facilities
Walls were paper thin very loud. Could hear everything going on above below and beside. Definitely could use an update.
Stayed 1 night in Feb 2024

10/10 Excellent

patrick

Stayed 1 night in Mar 2024

8/10 Good

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Matt Kissel - General Manager on 28 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Pocatello; we are glad to hear that you had a great stay! Here at Super 8, we continuously strive to meet your needs and expectations.

10/10 Excellent

Bruce

Property is in need of some updating in carpeting. Worn and older - floors creak when you walk in hallways. For a short one night stay on road trip it fit the bill.
Stayed 1 night in Mar 2024
Response from Matt Kissel - General Manager on 28 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Pocatello; we are glad to hear that you had a pleasant stay! Here at Super 8, we continuously strive to meet your needs and expectations.

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
I had to check out late due to a business meeting the staff was very understanding and accommodating. Very friendly and helpful.
Stayed 1 night in Mar 2024
Response from Matt Kissel - General Manager on 28 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Pocatello; we are glad to hear that you had a great stay! Thank you for the compliments, I'll be sure to pass those on to my staff. Here at Super 8, we continuously strive to meet your needs and expectations.

4/10 Poor

Taras

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No water glasses. Only one hand towel provided for two people, no mattress protector, mattress seam torn.
Stayed 1 night in Mar 2024

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We’ve stayed here 16 times over the last 8 years… always friendly and you know exactly what you’re getting.
Stayed 1 night in Mar 2024
Response from Matt Kissel - General Manager on 28 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Pocatello; we are glad to hear that you had a great stay! Thank you for the compliments, I'll be sure to pass those on to my staff. Here at Super 8, we continuously strive to meet your needs and expectations.

8/10 Good

Beck

Business traveller, Travelled with pets, Travelled with partner
We did not like the strong smell of bleach in our room. It was so strong as to be nauseous.
Stayed 2 nights in Mar 2024

8/10 Good

Henry

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Matt Kissel - General Manager on 28 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Pocatello; we are glad to hear that you had a great stay! Here at Super 8, we continuously strive to meet your needs and expectations.

10/10 Excellent

Vaeh

Stayed 1 night in Mar 2024

8/10 Good

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here many times. Affordable and convenient.
Stayed 1 night in Mar 2024
Response from Matt Kissel - General Manager on 28 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Pocatello; we are glad to hear that you had a great stay! Here at Super 8, we continuously strive to meet your needs and expectations.

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Matt Kissel - General Manager on 28 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Pocatello; we are glad to hear that you had a great stay! Here at Super 8, we continuously strive to meet your needs and expectations.

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Matt Kissel - General Manager on 28 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Pocatello; we are glad to hear that you had a great stay! Here at Super 8, we continuously strive to meet your needs and expectations.

10/10 Excellent

LeAnn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly, helpful and accommodating. Decent breakfast and good coffee.
Stayed 1 night in Mar 2024
Response from Matt Kissel - General Manager on 28 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Pocatello; we are glad to hear that you had a great stay! Thank you for the compliments, I'll be sure to pass those on to my staff. Here at Super 8, we continuously strive to meet your needs and expectations.

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities
Room is not a good
Stayed 1 night in Mar 2024
Response from Matt Kissel - General Manager on 28 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Pocatello. Could you perhaps, provide more details as to what issues you occured during your stay? Here at Super 8, we continuously strive to meet your needs and expectations.

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Matt Kissel - General Manager on 28 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Pocatello; we are glad to hear that you had a great stay! Here at Super 8, we continuously strive to meet your needs and expectations.

6/10 Okay

SEAN

Liked: Staff & service, property conditions & facilities
Our stay was great the breakfast was terrible. Almost zero choices i don’t think i’ve seen a breakfast in a hotel so sparse.
Stayed 1 night in Feb 2024
Response from Matt Kissel - General Manager on 28 Mar 2024
Thank you for taking the time to let us know about your stay with us!! I'm glad to hear that our accommodations were to your liking. Although, I am sorry that you didn't like the breakfast selection we offer. Unfortunately, we lack the ability to cook at the hotel except through microwaves. We do offer multiple items for breakfast such as: Cereal, Assorted Yogurt, Scrambled Eggs, Sausage Patties, Sliced Bread, Waffles, Oatmeal, Fresh Fruit, and Pastries. We also have Milk, Tea bags, Coffee, Orange juice and Apple juice. There is also Butter, Assorted Jelly, and Peanut Butter.

2/10 Terrible

Tammy

Stayed 1 night in Feb 2024
Response from Matt Kissel - General Manager on 28 Mar 2024
Thank you for taking the time to leave us a rating however, we would love to hear about your experience at Super 8 by Wyndham Pocatello. This helps us to take the appropriate measures to address the problem and prevent any future occurrences.

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Feb 2024
Response from Matt Kissel - General Manager on 28 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Pocatello; we are glad to hear that you had a great stay! Here at Super 8, we continuously strive to meet your needs and expectations.

8/10 Good

Jayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Super 8. I is extremely clean and comfortable and would highly recommend. I would improve a few things. The room is perfect for a man but for me, a woman who carries everything with her when she travels, there was little room to hold a packing cube that is full of make up, medications, various toiletries etc. I need to place my make up , cleansing items near a mirror and sink. The sink area is very small. Too small to hold items.This may sound petty and to some it is. However if you are a women who needs to apply make up, remove make up , and take medications you will understand my view. Otherwise the place is immaculate . The people who work there super kind and friendly and breakfast was yummy.
Stayed 1 night in Feb 2024
Response from Matt Kissel - General Manager on 28 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Pocatello; we are glad to hear that you had a great stay! Thank you for the compliments, I'll be sure to pass those on to my staff. I'll also look in to your inquiry of updating/ modifying the vanity area. Here at Super 8, we continuously strive to meet your needs and expectations.

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is ok. Feeling a bit run down.The breakfast could be improved.
Stayed 1 night in Feb 2024
Response from Matt Kissel - General Manager on 28 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Pocatello; we are glad to hear that you had a pleasant stay! Here at Super 8, we continuously strive to meet your needs and expectations.