"A completely excellent hotel. I would live here. Staff A+. Room A+. Cleaning A+ Reception and its quirky but professional amenities A+ It is even in the 'town centre' so local shops etc are on your door step. The pure luck of finding this place was luck indeed."
Hotel Marcel New Haven, Tapestry Collection By Hilton
10/10 Excellent
"If you love IKEA, this is the place for you! It is right next door. Also very near to the Wooster Square neighborhood of fabulous Italian restaurants. Easy on and off the freeway too."
"First of all, the hallway had a strong urine odor. The bathroom in our room had no shower curtain, no shampoo, etc, just towels. We did not realize this until later in the day, after coming back from a round of golf and dinner. By then we were exhausted and in no mood to start waiting for housekeeping or switching rooms. Terribe experience!"
"Traveled from SC. Stayed there for 4 nights we came up for a family member funeral. Not enough handicap parking spaces. Cleanness of the room was not I expected. Durning our stay no one never came in to tidy up the room nor was the waste basket emptied from the room. We had to go and get towels and wash cloths for the room. We are accustomed to staying in places wear as a paying customer our basic needs are met! We did observe a housekeeping cart in the hallway, we express to the young lady at the front desk only thing she ask when we return to the room was, she asked us Sir what room were y'all in? We told her and my husband response was maybe they will clean it tomorrow however tomorrow didn't come!!!!! It was time to leave and the room was neverrrrrrrrrrrrrrrrr! cleaned. I Would not ever recommend this establishment to any one!"
"Our room was clean, which is about the only positive I can say.
The neighborhood is very industrial, sometimes scary. The hotel is right next to a cannabis facility.
One of the elevators didn't work the whole weekend. The wait was about 8 minutes in the morning to try to get to the lobby with the one existing elevator
The advertised pool has been filled in.
Our blinds were broken and didn't roll down. The tv didn't work, and we were told there was nothing that could be done. The bathroom had a huge chip in the vanity. The shower continually switched back to running bath water.
Breakfast was available, but abysmal.
The entire facility needs an update inside. The bottom floor has been done and is very nice, but the rest of the facility is in pretty rough shape."