All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Room was not vacuumed prior to our arrival. There was toothpaste on the bathroom floor. The shower had mold in it. The shower doors had molding that was coming off and were missing bottom tracks.
Lisa
Stayed 1 night in May 2024
Response from Owner on 10 May 2024
Thank you for sharing feedback on your guestroom during your recent stay, Lisa. Guest room cleanliness is a major priority for us, so we will review your feedback with our team to ensure we fix problems like this going forward. Thank you again for sharing your feedback. Please feel free to reach out to the hotel directly if you would like to discuss your experience further. We hope to have the opportunity to welcome you back once again.
Just finished a family 8 day road trip and this hotel was by far the best!!
Bill
Stayed 1 night in May 2024
Response from Owner on 10 May 2024
Bill, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We hope to see you again soon.
6/10 Okay
Kevin
7 May 2024
Liked: Staff & service
Disliked: Cleanliness
We found a half moldy rotten banana in the ice bucket. They only gave us one bath towel. Wifi was not working the entire time. The blinds are really thin so you cannot darken the room in the morning. The people at the front desk who had to deal with these problems were actually very nice and tried hard. There are a couple fun restaurants within walking distance. PNC Field is close by.
Kevin
Stayed 1 night in May 2024
Response from Owner on 8 May 2024
Kevin, thank you for taking the time to leave us review! We appreciate both the positive feedback about our front desk team as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!
The room was great. Breakfast was good. Front desk staff was not accomodating or friendly in any way.
Mary
Stayed 2 nights in Apr 2024
Response from Owner on 8 May 2024
Mary, thank you for taking the time to leave us review. We appreciate the constructive feedback about our team, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.
Mark, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
10/10 Excellent
Rebecca
25 Apr 2024
Liked: Amenities
Perfect
Rebecca
Stayed 1 night in Apr 2024
Response from Owner on 26 Apr 2024
Rebecca, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
Lee-Jan, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
Rosa, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
8/10 Good
Vincent Edward
18 Apr 2024
Vincent Edward
Stayed 1 night in Apr 2024
Response from Owner on 9 May 2024
Vincent, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
We were in town for the baseball game and the location could not have been better!!! Walking distance to everywhere we wanted to be!! The majority of the staff encountered was very friendly with the exception of the gentleman working the reception desk when we first arrived. The manager walked over and helped me and she was great. Overall perfect location and we will keep it high on our list for future visits!
Samantha
Stayed 2 nights in Apr 2024
Response from Owner on 17 Apr 2024
Samantha, thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!
Thank you very much for your positive feedback! We hope to serve you again in the future.
10/10 Excellent
Sandip
15 Apr 2024
Sandip
Stayed 3 nights in Apr 2024
Response from Owner on 6 May 2024
Sandip, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
8/10 Good
thomas
15 Apr 2024
thomas
Stayed 1 night in Apr 2024
Response from Owner on 6 May 2024
Thomas, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
Carlos, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
Ewen, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
10/10 Excellent
Jim
8 Apr 2024
Jim
Stayed 1 night in Apr 2024
Response from Owner on 2 May 2024
Jim, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
10/10 Excellent
Jennifer
Travelled with family
7 Apr 2024
Location, breakfast, and staff were excellent.
Jennifer
Stayed 2 nights in Apr 2024
Response from Owner on 8 Apr 2024
Jennifer, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We hope to see you again soon.
Ver nice staff. Very easy to walk to all attractions in Pittsburgh.
Roberto
Stayed 2 nights in Mar 2024
Response from Owner on 8 Apr 2024
Roberto, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
10/10 Excellent
Vickie
Travelled with family
5 Apr 2024
Personal was wonderful
Vickie
Stayed 1 night in Apr 2024
Response from Owner on 8 Apr 2024
Vickie, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
10/10 Excellent
Roberta
Travelled with family
2 Apr 2024
Liked: Cleanliness, staff & service
Great spot in Pittsburgh - very walkable. Staff nice. Exercise room needs some work (not all machines operable) Pool is small but it was perfect for my needs.
Roberta
Stayed 3 nights in Mar 2024
Response from Owner on 3 Apr 2024
Roberta, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
Great hotel for the price. Location could be better. It’s right off the highway and close to the ballpark. But kind of on its own being so close to the highway
Sean
Stayed 1 night in Mar 2024
Response from Owner on 1 Apr 2024
Sean, thank you very much for your positive feedback! We hope to serve you again in the future.
Thank you very much for your positive feedback! We hope to serve you again in the future.
6/10 Okay
Brad
Travelled with group
25 Mar 2024
Liked: Cleanliness
Disliked: Staff & service
I was unknowingly charged 100.00 extra stating it was a hold when actually it came right out of my account as well as they took the room rate on top of it which i wanted to use cash but was rudely informed” its not thier problem take it up with my bank heres your reciept have a nice day sir” while the gentleman waiting on me for checkout was playing games on his phone and not even looking at me ahe spoke ignorantly. Also the indoor pool was not useable which was unknown and a big let down the room was clean soap dispenser in shower was empty luckily brought my own toiletries still awaiting my 100.00 to be refunded to my account as well .
Brad
Stayed 1 night in Mar 2024
Response from Owner on 26 Mar 2024
Thank you for taking the time to share your feedback about your recent stay, Brad. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.
10/10 Excellent
Amanda
25 Mar 2024
Amanda
Stayed 2 nights in Mar 2024
Response from Owner on 15 Apr 2024
Amanda, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
Zach, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
4/10 Poor
Cale
23 Mar 2024
Disliked: Cleanliness, staff & service
Cale
Stayed 2 nights in Mar 2024
Response from Owner on 25 Mar 2024
Thank you for taking the time to review us, Cale. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.
Ashley, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
Staff were very helpful and the property was very cleanly.
Calista
Stayed 2 nights in Mar 2024
Response from Owner on 22 Mar 2024
Calista, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
On the good side: it was well designed, contemporary, and convenient to the places we were visiting.
On the downside: the bathroom was not ventilated with and exhaust, the shower floor was dangerously slippery, and the hair dryer did not work.
Ralph
Stayed 2 nights in Mar 2024
Response from Owner on 22 Mar 2024
Ralph, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!
2/10 Terrible
Tianren
Travelled with family
21 Mar 2024
Disliked: Staff & service
rude room services and unfriendly dront desk staff in the morning
Tianren
Stayed 1 night in Mar 2024
Response from Owner on 22 Mar 2024
Thank you for taking the time to review us, Tianren. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further. We hope to welcome you back in the future for a more positive experience.
The breakfast was a little underwhelming but overall a good experience
Elise
Stayed 2 nights in Mar 2024
Response from Owner on 18 Mar 2024
Elise, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!
Lauren, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
Clean hotel that is complete with all the amenities one could want. For this booking, was looking forward to booking two rooms connected together, or adjacent at the very least. Instead, the rooms were on separate floors, which was disappointing.
Justin
Stayed 1 night in Mar 2024
Response from Owner on 15 Mar 2024
Justin, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!
6/10 Okay
Courtney
13 Mar 2024
Liked: Cleanliness, staff & service
Courtney
Stayed 1 night in Mar 2024
Response from Owner on 15 Mar 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.
10/10 Excellent
Emilee
Travelled with partner
13 Mar 2024
Great location for food and entertainment in Pittsburgh. Fantastic staff. Walking distance from music venues, restaurants and night life. Will stay here again.
Emilee
Stayed 1 night in Mar 2024
Response from Owner on 13 Mar 2024
Emilee, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!