Dear Morgan, Thank you for choosing us and sharing your comments. We apologize for not providing you with a good hotel experience. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. Please allow us to host another occasion and provide you with the seamless stay you deserve!Sincerely,Hotel Management

Dear Doryian, Thank you for staying at Extended Stay America during your recent trip to the city. We are delighted you had an enjoyable and comfortable stay. Please revisit, and we look forward to serving you again.Sincerely,Hotel Management

Dear sanjiv, Thank you for being our guest. Providing a perfect hotel exerience is always our aim. However, we are sorry for your experience and disappointment with the breakfast choices that did not meet your taste. We will share your remarks with our concerned team for improvement. We hope to serve you again in the future.Sincerely,Hotel Management

Dear SANTHOSH REDDY, Thank you for being our guest. It is nice to know you had a satisfactory stay. We appreciate your feedback and hope we have a future opportunity to serve you again.Sincerely,Hotel Management

Dear Energy, Thank you for taking the time to review our hotel. We are disappointed to read about the service issues you experienced. Please accept our sincere apology. This is not the typical feedback we receive about our staff and their service. We love welcoming our guests into their home away from home and ensuring they have everything they need for a great stay. Please know we will take every possible measure to ensure this does not happen again. We hope you will consider a future visit so we can better demonstrate our commitment to service excellence. Sincerely,Hotel Management

Dear Benjamin, We appreciate your review and thank you for your feedback. We certainly apologize for any miscommunication regarding our dishware policy. Our front desk team makes every effort to communicate details on our amenities during check-in, and we sincerely regret that this was not your experience. To ensure cleanliness for every guest, we keep the dishware at our front desk, and our team is happy to deliver it to the guest's suite. Also, we regret any oversights with our housekeeping service. We have shared your comments with our team for improvement. We hope to welcome you back to our hotel soon for a much-enhanced stay. Sincerely,Hotel Management

Dear Brian, Please accept our apologies for the inconvenience caused; we regret your room was not spotless and fresh, resulting in an unpleasant experience during your visit. We have checklists to inspect every suite after we have serviced it. Unfortunately, we missed something during this process, so we sincerely apologize. We are working with our housekeeping team to reiterate the importance of our daily checklists and ensure this isn't repeated. Also, they are instructed to double-check the rooms before allocating them to the guest. Our front desk team can help you to improve your experience. Please allow us another opportunity to provide a better experience on your next visit.Sincerely,Hotel Management

Dear Todd, Thank you for reviewing your time with us. Please accept our apologies for your disappointment with the concerns overlooked in your room preparations. We will address this with our team to ensure rooms are checked so everything is in order as we proceed. Please return, and we will make your next stay with us outstanding.Sincerely,Hotel Management

Dear PRASANNA KUMAR, Thank you for choosing us. We apologize for any inconvenience you faced during your visit. Our guests' satisfaction and comfort are paramount, and we understand the importance of a flawless accommodation. Our front desk team is always available to help you; never hesitate to speak to them. Your feedback is instrumental in helping us enhance our services, and we hope you'll give us another opportunity to exceed your expectations.Sincerely,Hotel Management

Dear Tejas, We apologize for any dissatisfaction you experienced during your stay. Our aim is to provide a comfortable and pleasant experience for all guests. While we understand your concerns regarding the breakfast offerings, we assure you that our prices are competitive with other hotels in the area. We strive to provide value and service that meet or exceed our guests' expectations. Your feedback is valuable to us, and we will use it to make necessary improvements. We have noted your concern regarding the need for updates and will consider it, as we always strive for improvement. We appreciate your understanding and hope to have the opportunity to serve you better in the future.Sincerely,Hotel Management

Dear Unnikrishnan, We sincerely apologize for your recent experience at our hotel. Your comfort and safety are our top priorities, and we regret that we fell short of meeting your expectations. Please know that we take your feedback seriously and address the issues raised with our team to ensure a more welcoming environment for all guests. We understand the importance of a pleasant stay, especially for individuals and families, and we are committed to improving our services. We value your feedback as it helps us continuously enhance the guest experience. We hope you will consider giving us another chance in the future to provide you with the excellent stay you deserve.Sincerely,Hotel Management

Dear Angela, Thank you for sharing your feedback on your recent visit. We apologize for the inconvenience caused by the power outage and subsequent issues with hot water during your stay. This falls short of our usual standards of service. We hope you consider this an isolated incident and will not deter you from choosing us the next time travel brings you back to Pittsburgh. Your feedback is appreciated, and we look forward to making your future stay pleasant.Sincerely,Hotel Management

Dear Fallon, On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our team to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon.Sincerely,Hotel Management

Dear Kenneth, Thank you for the generous rating. We are thrilled we met your expectations for a fantastic stay at Extended Stay America. We hope to have the pleasure of doing so again on your next visit to our area.Sincerely,Hotel Management

Dear Edward, It was disappointing and concerning to read your comments about your stay at our hotel. Please accept our apologies for your issues and our accommodations not meeting your expectations. We never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action as we are committed to providing every guest with a wonderful experience. Thank you again for your candid feedback; this helps us improve the experience for future guests. We truly appreciate your feedback and hope to have another opportunity to welcome you for the flawless stay you deserve.Sincerely,Hotel Management

Dear Guest, We truly regret to learn about your disappointing experience at our hotel. Please accept our sincere apologies for any inconvenience you encountered during your stay. Your feedback is of utmost importance to us, and we take these matters seriously. We're committed to addressing these concerns and ensuring every guest receives the highest service and care. Your feedback will aid us in making necessary improvements. We hope you will consider giving us another chance to provide your desired stay.Sincerely,Hotel Management

Dear RAYMOND, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. We hope to have another occasion to host you and your partner and provide you with the seamless stay you deserve!Sincerely,Hotel Management

Dear Daniel, Thank you for being our guest and for your valuable feedback. Please accept our apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional stay, and we are sorry this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for your feedback.Sincerely,Hotel Management

Dear Tracey, Thank you for staying with us and sharing your experience. We apologize for anything other than a memorable experience, and we hope you will revisit for the exceptional stay for which we are known. Thank you again for being our guest.Sincerely,Hotel Management

Dear Guest, We sincerely apologize for the cleanliness issues you encountered during your stay. This falls below our standards, and we appreciate you bringing it to our attention. Rest assured, we are addressing these concerns with our housekeeping team to ensure a more hygienic and comfortable experience for our guests. Your feedback is valuable, and we hope you'll give us another chance to provide you with the high-quality stay you deserve. We're committed to making improvements and ensuring your next visit is much more enjoyable.Sincerely,Hotel Management

Dear James, We truly regret to learn about your disappointing experience at our hotel. Please accept our sincere apologies for any inconvenience you encountered during your stay. Your feedback is of utmost importance to us, and we take these matters seriously. Please rest assured that we will take appropriate measures to address the problem and prevent future occurrences. Thank you once more for your review and for allowing us the opportunity to improve. We hope to welcome you again in the future.Sincerely,Hotel Management

Dear Mohandoss, Thank you for taking the time to share about your stay. Please accept our apologies if we did not provide you with a clean and comfortable room. We aim to exceed our guests' expectations; therefore, we are disappointed that this was not your experience. We know how important fresh accommodations are; consequently, we will follow up with our housekeeping staff to ensure we are flawlessly preparing each room for our guests. We hope you will consider giving us another chance to provide your desired stay.Sincerely,Hotel Management