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Reviews of DoubleTree by Hilton Pittsburgh Airport

4 out of 5
DoubleTree by Hilton Pittsburgh Airport
8402 University Blvd, Coraopolis, PA

Reviews

8.6

Excellent

Rating 10 - Excellent. 530 out of 1001 reviews" "
Rating 8 - Good. 288 out of 1001 reviews" "
Rating 6 - Okay. 93 out of 1001 reviews" "
Rating 4 - Poor. 51 out of 1001 reviews" "
Rating 2 - Terrible. 39 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Front Desk Ambassador on 14 Apr 2024
Thanks for the perfect rating! We are pleased to have met your expectations!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Apr 2024
Response from Richard H. on 5 Apr 2024
Thank you for the 5 out of 5 review! We look forward to seeing you again soon!

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience! Our flight was way delayed and we forgot to call the hotel ahead of time. Arrived at 3 AM and still was able to check in with no problem. Room was clean and bed was VERY comfortable!
Stayed 1 night in Mar 2024
Response from Richard H. on 1 Apr 2024
Thank you for your kind words and for taking the time to share your experience. I will be sure to share your sentiments with our team and we hope to see you again soon!

10/10 Excellent

Lori

Stayed 1 night in Mar 2024
Response from Richard H. on 5 Apr 2024
Thank you for the 5 out of 5 review! We look forward to seeing you again!

10/10 Excellent

Melinda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Monica was wonderful, professional and kind. She made my stay stress-free and comfortable. Everyone genuinely expressed interest and concern to make my business trip successful! Thank you for hiring great people who show great customer service. My hotel room was clean, the king sized bed was super comfortable and the environment quiet for a restful nap from a red eye flight. Thank you for great stay and I will be back!
Stayed 1 night in Feb 2024
Response from Richard H. on 4 Mar 2024
Thank you for your kind words and for taking the time to share your experience. I will be sure to share your kind words with Monica and our entire team! We look forward to seeing you again soon!

10/10 Excellent

Sunny

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous room. Great staff and restaurant
Stayed 1 night in Feb 2024
Response from Richard H. on 4 Mar 2024
Thank you for the awesome review Sunny! We look forward to seeing you again soon!

2/10 Terrible

q1m5q

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Because it’s dirty so no one have cleaned my room for 3 days so it was too bad service
Stayed 3 nights in Feb 2024
Response from Richard H. on 14 Feb 2024
Thank you for taking the time to share your experience. We are sorry to learn that it was not a positive one for you. We will be sure to use your feedback to better our overall operations and we wish you safe future travels.

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service
Everyone was super friendly and very helpful! The shuttle bus driver from the hotel to the airport was the sweetest man! I’ll definitely be staying here again for when I travel out of Pittsburgh airport !
Stayed 1 night in Jan 2024
Response from Richard H. on 29 Jan 2024
Thank you for your kind words and for taking the time to share your experience. I will be sure to share your kind words with our entire team and we look forward to seeing you again soon!

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff were great & friendly. Room was clean & well laid out
Stayed 1 night in Jan 2024
Response from Richard H. on 26 Jan 2024
Thank you for taking the time to review your stay! We will be sure to share your kind sentiments with our entire team and we look forward to seeing you again soon.

10/10 Excellent

ANITA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Paige at the front desk and Glenn was phenomenal at customer service. Both of them were super attentive and informative. I’d highly recommend this hotel based on customer service alone.
Stayed 1 night in Jan 2024
Response from Richard H. on 26 Jan 2024
Thank you for your kind words and for taking the time to share your experience. I will be sure to share your sentiments with Paige, Glenn and our entire team. We look forward to seeing you again soon!

10/10 Excellent

Madison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & quiet!
Stayed 1 night in Jan 2024
Response from Richard H. on 23 Jan 2024
Thank you for taking the time to review your stay! We are thrilled to learn just how much you enjoyed it and we look forward to seeing you again soon!

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Richard H. on 23 Jan 2024
Thank you for the 10 out of 10 rating!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Richard H. on 2 Jan 2024
Thank you for taking the time to share your experience. We are thrilled to learn just how much you enjoyed your stay. We look forward to seeing you again in the future!

10/10 Excellent

Nadine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Richard H. on 2 Jan 2024
Thank you for the 5 out of 5 rating! We look forward to seeing you again soon!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Richard H. on 2 Jan 2024
Thank you for taking the time to review your stay. We are saddened to learn that this was just a mediocre experience for you. We will continue to improve our offerings and hope that you will join us again sooon.

10/10 Excellent

Michele

Travelled with group
Liked: Amenities, property conditions & facilities
Friendly staff & loved the holiday decorations!
Stayed 1 night in Dec 2023
Response from Richard H. on 20 Dec 2023
Thank you for taking the time to review your stay. We are thrilled to have earned a 5 out of 5 from you. I will be sure to share your kind words about our decorations with our entire team! We look forward to seeing you again in the near future!

10/10 Excellent

Douglas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property and great price point. Only glitch was a room heating and cooling unit that was stuck on heating the room and would not cool.
Stayed 1 night in Dec 2023
Response from Richard H. on 12 Dec 2023
Thank you for taking the time to review your stay. We are thrilled to learn just how much you enjoyed it. We will be sure to look into the heating issue with your room. We hope to see you again soon!

10/10 Excellent

Suhatai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed is very comfy. Cookies are tasty.
Stayed 1 night in Nov 2023
Response from Richard H. on 12 Dec 2023
Thank you for taking the time to review your stay! We are thrilled to learn that we earned a 5 out of 5 from you! We hope to see you again in the near future!

6/10 Okay

Monisha

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Richard H. on 12 Dec 2023
Thank you for taking the time to review your stay. We are saddened to learn that you did not find it to your liking. We will be sure to use your feedback to better our overall operations.

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Front Desk Ambassador on 24 Nov 2023
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at the Doubletree by Hilton Pittsburgh Airport. We hope you’ll visit us again soon!!

8/10 Good

Karen

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Liked our room and slept well.
Stayed 1 night in Nov 2023
Response from Front Desk Ambassador on 24 Nov 2023
Thank you for choosing the Doubletree by Hilton Pittsburgh Airport! We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future.

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and sunny day 👍👍😎
Stayed 1 night in Oct 2023
Response from Front Desk Ambassador on 25 Nov 2023
Thank you for your amazing rating!

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great staff! Customer service was amazing
Stayed 2 nights in Oct 2023
Response from Front Desk Ambassador on 24 Nov 2023
Thank you so much for your perfect rating! We are delighted that you had a positive experience with us at Doubletree by Hilton Pittsburgh Airport! We hope you’ll visit us again soon.

8/10 Good

Barbara

Stayed 1 night in Oct 2023
Response from Front Desk Ambassador on 24 Nov 2023
Thank you Barbara for your great rating! We do hope we met your expectations & hope to see you again soon!

10/10 Excellent

Terri

Stayed 1 night in Oct 2023
Response from Front Desk Ambassador on 25 Nov 2023
Thank you for your stellar rating! We look forward to having you again soon!!

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Front Desk Ambassador on 25 Nov 2023
Thank you for your amazing rating!

6/10 Okay

Rodgelee

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Keisha L

Liked: Property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Front Desk Ambassador on 29 Nov 2023
Thank you for a great rating! We appreciate the feedback!

10/10 Excellent

Sue, Riverview

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all excellent
Stayed 1 night in Oct 2023
Response from Front Desk Ambassador on 29 Nov 2023
Thank you for your fantastic rating!

10/10 Excellent

Latasha M.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience everyone was very friendly
Stayed 3 nights in Oct 2023
Response from Front Desk Ambassador on 25 Nov 2023
Thank you for choosing us for your recent stay! We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Doubletree by Hilton Pittsburgh Airport in the near future.

10/10 Excellent

Shedricka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveling Steeler Fan
This hotel was very well kept and very clean. The staff especially April was simply the best. And also the young lady that checked us out Sunday morning, was very nice. The only reason I wouldn’t give this hotel a 10/10 is because of the buffet breakfast, it was not the best. Next time I would just order off the menu. It’s in a great location close to food and shopping. You do hear the planes taking off but it wasn’t loud to the point it kept us up or interrupted our stay. Overall would definitely recommend to family and friends. Go Steelers!!!
Stayed 2 nights in Oct 2023
Response from Front Desk Ambassador on 25 Nov 2023
With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great first impression. The desk agents appreciated hearing your kind words! We look forward to seeing you again soon.

10/10 Excellent

Aubrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Front Desk Ambassador on 29 Nov 2023
Thank you for your fantastic rating!

10/10 Excellent

Sanjana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was extremely COURTEOUS! I had to request an early checkin and they were able to accommodate it last minute. I am so glad I decided to stay At this HOTEL!
Stayed 1 night in Oct 2023
Response from Front Desk Ambassador on 25 Nov 2023
With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great first impression. We look forward to seeing you again soon.

10/10 Excellent

Sarah

Travelled with family
The room is beautiful and comfortable.
Stayed 1 night in Oct 2023
Response from Front Desk Ambassador on 25 Nov 2023
Thank you for providing feedback on your recent experience at Doubletree By Hilton Pittsburgh Airport. We take pride in providing a clean and comfortable space for all of our guests, so our team appreciates that you noticed! We look forward to seeing you again soon.

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and welcoming. Clean
Stayed 1 night in Sep 2023
Response from Front Desk Ambassador on 25 Nov 2023
Thank you for your great review. At Doubletree by Hilton Pittsburgh Airport, we work hard to offer high-quality service to every guest. We made sure to share this feedback with each department you mentioned to give them the recognition that they deserve! We look forward to seeing you again in the near future!

10/10 Excellent

Suzanne, Ottawa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful staff at reception, shuttle and server in restaurant
Stayed 1 night in Sep 2023
Response from Front Desk Ambassador on 25 Nov 2023
Thank you for your amazing rating and kind words! We are glad you had a pleasant experience at our Doubletree by Hilton Pittsburgh Airport. We look forward to seeing you again!

8/10 Good

Crystal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
was pleasantly surprised. They have a full restaurant on site which was surprising. Much more modern.
Stayed 1 night in Sep 2023

10/10 Excellent

Cynthia, Orchard Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Ashley, Oakland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Lenchen

Liked: Cleanliness, amenities, property conditions & facilities
If you are looking for quiet on Saturday night, make sure you ask for a higher floor. There was a wedding reception going on until 11pm. We had to get up at 3am and we couldn’t go to sleep until about 11:30. Hotel was clean, beds we’re comfortable but the front desk should have put us up higher, knowing we had to get up early.
Stayed 1 night in Sep 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Amanda

Stayed 1 night in Sep 2023
Response from Front Desk Ambassador on 25 Nov 2023
Thank you for your excellent rating!

4/10 Poor

Amanda

Stayed 1 night in Sep 2023

10/10 Excellent

Reese

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk manager is excellent. Courteous, friendly, helpful, and extremely accommodating. Very pleasant experience.
Stayed 1 night in Sep 2023

10/10 Excellent

Traci

Liked: Cleanliness, property conditions & facilities
liked - staff friendliness not liked - no bathtub
Stayed 1 night in Sep 2023

10/10 Excellent

Jim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Great place to stay, nice bar and restaurant.
Stayed 1 night in Aug 2023
Response from Kara on 1 Sept 2023
Thank you for the wonderful review Jim!!!!

10/10 Excellent

MARIZOL, STOYSTOWN

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean