Front of property - evening/night

Reviews of Residence villa Frejus

3 out of 5
Residence villa Frejus
viale della Vittoria, 12, Bardonecchia, TO

Reviews

8.0

Very good

Rating 10 - Excellent. 8 out of 30 reviews" "
Rating 8 - Good. 16 out of 30 reviews" "
Rating 6 - Okay. 3 out of 30 reviews" "
Rating 4 - Poor. 2 out of 30 reviews" "
Rating 2 - Terrible. 1 out of 30 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice!
Very comfortable and convenient! Extremely close to the autostrada, the train station and Campo Smith ski lift. Easy access to the hotel, room and Garage.
Stayed 1 night in Jan 2020
Response from Federica on 12 Feb 2020
Hello! thanks a lot for your wonderful review! you underlined our facilities so that future guests will take advantage of them; moreover I'm happy you had a nice stay!

8/10 Good

Verified traveller

Stayed 7 nights in Feb 2019

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Residence villa Frejus, skiing, March 2017
We enjoyed staying here. The appt was adequate with basic cooking facilities and utensils. Plenty of hot water and warmth. It was a simple but nice appartment. Only 5 minutes walk to town and a supermarket. Only 5 mins to the skilifts by car (didn't use the free local bus). Offroad parking (underground) was a bonus.
Response from Federica - owner on 12 Apr 2018
Dear Guest, thanks a lot for you review, which will surely help future guests with their choice! You focused on what guests usually look for their vacation, thanks a lot . We hope to have you back at Bardonecchia next winter, best regards Federica Bertello

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Beds and pillows were uncomfortable. Bedcovers were worn. Sounds travelled through walls and had to endure raucous neighbors when trying to sleep.
Stayed 1 night in Jul 2017

10/10 Excellent

steven r

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We spent the weekend in Bardonecchia at the Residence villa Frejus. It was conveniently located near the train stations and other attractions in Bardonecchia. The front desk is only staffed for a few hours a day, but the staff leave contact information for those who arrive outside of posted times. We arrived a little late and a staff member stuck around outside of posted hours to check us in, which we greatly appreciated. I think it is important to let the staff know if you plan to arrive outside of posted front desk hours. The room(s) were very nice and we had two balconies with mountain views. Entrances to some of the hiking trails in the region are a stone's throw from the Residence villa Frejus. Overall, we had a very positive experience and would definitely consider the Residence villa Frejus again if and when we return to Bardonecchia.
Stayed 2 nights in Jun 2017
Response from Federica Bertello on 20 Jun 2017
Hello! thank you for your accurate review, which we appreciate a lot! We are really glad you underlined the staff's attention to late check ins, because our guests are always welcome! I hope you'll come to Bardonecchia in winter as well, our winter season is great as well! Best regards Federica

8/10 Good

Agi, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located spacious appartment
The hotel is a short walk from the train station so if you don't have a car it's perfect. The appartment was clean and very spacious with all amenities. The owner and the receptionist were very helpful, e.g. gave us a lift to a ski rent place with the discount for residents (and it was much cheaper than in other places). As it was end of season and we were yhe only guests the reception is open within the specified hours only so it's better to plan your arrival for those hours.

2/10 Terrible

john, italy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is not a hotel
This is a hostel complete with printed rules, etc., it is not a hotel! There is a 3 star hotel nearby at less than half the cost!!!
Response from Federica Bertello on 16 May 2015
Hello, the Villa Frejus is a Residence, a holiday house. Pictures show the kitchenette and descriptions specify the different kinds of apartments (studios, one and two-bedroom apartments). Therefore, I'm sorry but I cannot feel responsible for a wrong guest's choice! Our guests look for apartments and self catering. Hotels are different in services and room measure, too!

10/10 Excellent

Robert, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great apartment
Big , very clean ,seperate bedroom , fold away dble bed, kitchen , sauna/gym downstairs - it was perfect. Nice mountain views from balcony

8/10 Good

Ingram, Bexley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay,
My friends and I thought the complex was generally excellent with its close location to all amenities, underground parking and friendly staff. Our only complaint would be that the free wifi didn't seem to function far from the lounge area.
Response from Federica Bertello on 16 May 2015
Hello, thank you for your description, we're happy when our guests feel comfortable. We had some problems with the wi-fi antenna; now the problem has been solved and internet access is good in each apartment. Hope to have you back soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location for skiing.
The hotel is situated within a five minute walk of the town and ski slopes at Campo Smith and a the free ski bus stops outside. We travelled with our 2 children and found the quality of the apartment and equipment to be ideal for our needs and exceed our expectation. There was plenty of hot water and good heating with clean towels provided. There are a number of good places to eat in the town and we were surprised to find that there weren't queues everywhere due to half term. Would certainly stay here again should we return to this resort.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great experience
This hotel was conveniently located near the train station, and the room was very large and comfortable for the price. While the guy who was usually at reception did not speak much English, there was a lady who also worked there that he would call when we needed a translation. The residence is about a 5-minute walk to the train station and a 10-15-minute walk to Campo Smith (all along the same road) where we went to ski.

8/10 Good

GaronsVisit, Rte 66

Liked: Staff & service, room comfort
A good residence, not a regular hotel
The staff of the hotel Frejus are incredibly friendly when they are checking you in and out. This is one of the strengths of the Residence. The other great strength is the size of the rooms. In Europe where everything is small and cramped, the villa Frejus provides generous sized rooms with kitchenettes and a friendly staff. Some of the challenges are the smoking culture in Italy. While the Residence may be a non-smoking facility, it is clear that some guests choose to smoke in their rooms. This travels through the hallway to other rooms. Similarly, sound travels throughout the residence. During our stay there was noisy partying in two apartments. While everyone sleeps from 12:30 AM (0:30) to 8AM, the rest of the time you can expect to hear your neighbors, smell their cooking, or smell their smoking. Their is a lovely gym and a sauna available. Our shower was custom built with space (60cmx140cm) for multiple people. Sometimes the hot water would run out after the whole building would return from skiing or get up at the same time and shower. Finally, as is the tradition throughout Bardonecchia, the heat is turned on in the morning and evening but is off during the day and through the night. There are not room thermostats. This is a normal thing in Italian mountain towns. It is something to remember especially if you think about opening a window in the evening for some fresh air.

6/10 Okay

G, Paris

Disliked: Staff & service
Out of season ski lodge
We oveernighted at the Villa Frejus en route back to Paris from Bologna. Check in took an age as the guy on the desk recorded every last personal detail. We were about to give up and go someplace else when we finally got our keys. In the end, I was glad we stayed. The mezanine style apartment was ideal for an overnight stay, and as it was the middle of summer and not a skiier in sight, it was cheap as chips. I was also impressetd that they had a garage in the basement for secure parking.

10/10 Excellent

Giuseppe

Liked: Cleanliness, property conditions & facilities
Perfetto
Stayed 1 night in Aug 2023

8/10 Good

Valerio

Travelled with family
Liked: Cleanliness, room comfort
Un soggiorno confortevole con vista sulle montagne
Abbiamo usufruito del residence villa Frejus per- 1 settimana con la mia famiglia. Il soggiorno è andata complessivamente piuttosto bene. L'appartamento era funzionale e cnfortevole aveva solo piccole problematiche (la scala interna aveva dei pioli non fissati, c'era un presa elettrica che non funzionava e il rubinetto del bagno era bloccato dal calcare). Tutte queste piccole cose sono state segnalate e sistemate prontamente dal personale quindi nulla da dire. Unica nota i servizi, quali sauna, palesta e la baby sala giochi (davvero utile l'abbiamo usata moltissimo sono accessibli sono in orario di reception (10-12 e 15-18.30) il che magari non permette di poterli sfruttare appieno, valutere un'estensione di orario
Stayed 7 nights in Feb 2023

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2020
Response from Federica on 12 Feb 2020
Hello, thank you for choosing us and for assigning a good value!

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esperienza positiva
Soggiorno piacevole, vicino al centro e alle piste da sci. Appartamento confortevole dotato di tutto quello che serve. Personale gentile e sempre a disposizione. Parcheggio interno adatto a auto di piccole o medie dimensioni.
Stayed 4 nights in Mar 2019

8/10 Good

Viacheslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отлично
Stayed 8 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
weekend in montagna con bimbo di un anno e mezzo: struttura comoda, pulita e confortevole. Dispone anche di un'area gioco per i bimbi che può essere un ottimo passatempo in caso di maltempo! Ottima soluzione per qualche giorno tra i monti!
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Garage da cui sono stati ricavati dei posto auto troppo stretti. Parcheggio facilmente raggiungile, ma troppo angusto
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

8/10 Good

remo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bella esperienza!!
hotel confortevole in posizione strategica, con personale cordiale e disponibile. un piccolo disservizio iniziale è stato risolto in brevissimo tempo. consigliato per tutti.
Stayed 3 nights in Jan 2018
Response from Federica - owner on 3 Mar 2018
Gent.mo Cliente, ci fa molto piacere che si sita trovato bene da noi e che abbia apprezzato la nostra attenzione verso un problema che, come talvolta accade, può presentarsi. Spero di riaverLa anche in estate, altra stagione bellissima qui a Bardonecchia!

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
appartamento carino in buona posizione
in generale un buon appartamento con rapporto qualità/prezzo, personale molto disponibile e gentile, arredamento un po essenziale ma sufficiente, peccato per il compressore del frigorifero molto rumoroso che disturbava di notte altrimenti era tutto OK.

8/10 Good

mikael, lyon

Liked: Cleanliness, property conditions & facilities
de passage vers l'italie
dommage de ne pas avoir un service petit dejeuner

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bella struttura anche comoda, bella Bardonecchia discreto il servizio navetta

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bardonecchia e dintorni
Ho soggiornato per 4 giorni in un bilocale di questo residence, la struttura è nuova, si trova in una buona posizione vicino al centro del paese, buona anche la pulizia delle camere, il personale è gentile e disponibile.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
villa frejus
Comodo come posizione, sia per il centro della cittadina, sia per la stazione.