On the beach, fishing
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Reviews of Racha Island Resort

4 out of 5
Racha Island Resort
42/3-9 Moo 3, Rawai, Mueng, Ko Racha Yai, Phuket

Reviews

8.0

Very good

Rating 10 - Excellent. 59 out of 164 reviews" "
Rating 8 - Good. 64 out of 164 reviews" "
Rating 6 - Okay. 26 out of 164 reviews" "
Rating 4 - Poor. 11 out of 164 reviews" "
Rating 2 - Terrible. 4 out of 164 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Annie

Travelled with partner
Liked: Amenities, property conditions & facilities
Wonderful stay! Strongly recommend if you want to relax. Staff were amazing, so helpful and kind.
Stayed 2 nights in Nov 2023
Response from Rung on 1 Apr 2024
Dear Sir/MadamWe would like to thank you for choosing to stay with us at Racha Island Resort. We are proud to read that our resort and our team have left a lasting impression and that you have enjoyed your stay. We would also like to thank you for taking the time to write about your experience with us. Best regards,Racha Island Resort

10/10 Excellent

Machiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

6/10 Okay

Markus

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Where to start? Perfect location, great bay, dream views. But that’s about it. The facilities need renovation, poor maintenance of gardens and surroundings. Unprofessional management. Abandoned equipment and furniture laying in corners, garbage bags. Plastic on the beach. The resort goes for a desperate ‘everything extra’ policy.. want to paddle.. 500 half an hour, need a life vest.. 50 extra.. toilet 20.. (but sign only.. they did not actually charge for toilet use). Big issue is that hotel guests and groups of day-trip visitors just does not go well together. 8 sunbeds w. topper in first row.. well.. blocked by visitors. Visitors called to gather by whistle.. very romantic . garbage bags left behind..garbage still around after 2 days.
Stayed 4 nights in Mar 2023

10/10 Excellent

Graeme

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 4 nights and loved it. The Chino room was both beautiful and restful. Loved the surroundings and the beach …. But, it was chaotic in knowing how to get to the island resort (hotel instructions are not clear) and then finding that the restaurant by the stunning beach only operated certain hours was a shock. But we made the most of it and would be back in a second if we could.
Stayed 4 nights in Feb 2023

8/10 Good

Kirsten

Stayed 4 nights in Jul 2022

10/10 Excellent

Thea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were welcomed on to the boat by Peach who was just the best host and made sure we had everything needed for our stay. The island is breath taking and food and service were both great. We will definitely be visiting again
Stayed 4 nights in Apr 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020
Response from Kiat on 20 Feb 2020
The management team would like to thank you for using our service.

6/10 Okay

Verified traveller

Liked: Cleanliness
Not coming back
Okay stay. Wi-Fi wasn't available due to the heavy rain. Seafood buffet (899THB per person) was not good. I wouldn't call this seafood buffet. Waste of money. Frontdesk staff speak English but others don't. The beach in front is too shallow to swim and no fish around. Breakfast was no many choises. The room was ok. I would not come back for this hotel.
Stayed 1 night in Oct 2018
Response from Ae on 10 Oct 2018
thank you for your comment

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
friendly staff, big room, very dirty pool,bad food
Hotel is dated a couple of things was not working in the room, air con sensor broken and maintain fixed it in about 30 mins,bath leaks (I just let it be) Average breakfast, Restaurant has a bad chief, food is not nice but you can go out of the hotel.in about 5-7 mins you will get other restaurants. Very dirty pool, the filter only turn on during the day, the pool is GREEN and you cant see the bottom... I cant believe I let me kids swim there. Attentive staff special thanks to house keeping manager Nu, super helpful and kind. The beach is nice with podwer sands and aqua blue water but cant see that many fish at all. Overall ok but a bit pricey for the status given its in a remote island... No mosquito bites guess we wete lucky killed a few tho. We stayed 3 nights I would recommend two nights max. Nothing to do.
Stayed 3 nights in May 2018
Response from Management on 5 Aug 2018
We thank you for taking the time to write about your recent experience at the resort.Your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better more. We hope to welcoming you again for the next time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel for short term stay.
Staff very friendly and happy to do anything for you..
Stayed 3 nights in May 2018
Response from Ae on 15 Aug 2018
Thank you for choose to stay at Racha Island and thank you for your feedback to us this comment it in valuable to us we hope to see you again Best Regards, Racha Island Team

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right side of Racha Island
Right side of the Racha Island to stay on if you like less tourists.
Stayed 2 nights in Jan 2018
Response from Ae on 15 Aug 2018
Thank you for choose to stay with Racha Island experience at the resort.Your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better more. We hope to welcoming you again for the next time

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay at Racha island
We have been at Racha island before on the other side of the island (stayed at the Racha). That side is now too busy and too many tourists with less Thai friendlyness as a result. This Hotel and the Beach (Siam bay) IS the right place to go. Much less people and a bit of a hide-away. Coral on the lovely Beach makes it a bit difficult (painful :-)) to go swiming. But just swim although it is shallow! And go snorkling!!! Just order from activity center in Hotel. Great on a Long tail boat and not expensive. We were very Happy! So stay at the Racha if you want 100% luxury but stay here if you think surroundings and less people bests the last perfectionated finish.
Stayed 2 nights in Jan 2018
Response from Ae on 15 Aug 2018
Thank you for choose to stay with Racha Island experience at the resort.Your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better more. We hope to welcoming you again for the next time

4/10 Poor

s, Vancouver

Disliked: Cleanliness, property conditions & facilities, room comfort
not clean
the racha was booked up so we had to stay in rayaburi… the hotel is dated and it's not clean. spot everywhere on the floor and wall. stains on bed sheet and toilet also
Stayed 2 nights in Dec 2017
Response from Ae on 15 Aug 2018
Thank you for choose to stay with Racha Island experience at the resort.Your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better more. We hope to welcoming you again for the next time

10/10 Excellent

Cagnat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money on a beautiful beach
We were with a family with 3 teenagers and my old parents. We enjoyed the beautiful, clean beach and the nice weather . Rooms are big and confortable. Nice and clean swimming pool . Not ideal for disabled guests (lots of stairs and walk from restaurant to room, room to the pool, pool to the beach). The restaurant on the beach is a bless with a nice view and a little wind. Thai food and a few international options. The team is very very friendly and always willing to help. We appreciated it a lot.
Stayed 7 nights in Dec 2017
Response from Ae on 20 Aug 2018
We thank you for taking the time to write about your recent experience at the resort.Your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better more. We hope to welcoming you again for the next time.

4/10 Poor

hyeyoun

Disliked: Staff & service, property conditions & facilities
Response from Ae on 20 Aug 2018
We thank you for taking the time to write about your recent experience at the resort.Your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better more. We hope to welcoming you again for the next time.

10/10 Excellent

Andrea, seoul south korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little slice of paradise
I want to start off by saying that my fiancé and I are really simple to please people. We found the staff to be polite and helpful. The rooms (we stayed in two different ones) were really clean and comfortable. Yea, some of the stuff was used but nothing was bad. Some of the reviews I read before coming sound so picky - yes, the lagoon around the pool is kind of green - but you're not swimming in that, the pool itself is super nice and relaxing. The staff was so friendly and helpful. The area is so mellow and cruise. What more could you want?! We had an amazing time. It was relaxing, beach front, comfortable, and we are very happy with our stay.
Response from Ae on 20 Aug 2018
We thank you for taking the time to write about your recent experience at the resort.Your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better more. We hope to welcoming you again for the next time.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Wifi doesn't work at all There have bedbugs on bed
Response from Ae on 21 Aug 2018
We thank you for taking the time to write about your recent experience at the resort.Your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better more. We hope to welcoming you again for the next time.

2/10 Terrible

James, Portland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful.
The rooms were gross and super far from the beach. The pool was disgusting and not maintained at all. Nothing was ever staffed or open for business. Terrible hotel experience. While the beach is gorgeous, you'll never get to enjoy it. Dozens of speed bots loaded with Chinese tourists drop off day trippers ALL DAY LONG. They monopolize the already sparse and dilapidated beach chairs and suck on their cancer sticks while shouting at each other up and down the beach like no one else is trying to enjoy themselves. This place has serious potential, but don't go until it is torn to them round and rebuilt (structures and approach to hospitality). We unloaded and had already decided we wouldn't staying by the time we got to our room. Problem is, no boats were available until the following day. We tried to make the best of it but we only stayed the one night of our 3 night reservation because it was so bad.
Best view- Leaving
Day tourists
Response from Ae on 21 Aug 2018
We thank you for taking the time to write about your recent experience at the resort.Your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better more. We hope to welcoming you again for the next time.

8/10 Good

David

Liked: Room comfort
Rayaburi
Access to 3 - 4 beaches. Hotel staff mainly from Myanmar therefor some communication problems. Not as friendly as Thai staff and training required. Room had a few small problems like faulty hairdryer, broken handles and knobs on furniture. Some instances of run down facilities looking shoddy such as fencing, swimming pool equipment etc.
Response from Ae on 20 Aug 2018
We thank you for taking the time to write about your recent experience at the resort.Your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better more. We hope to welcoming you again for the next time.

6/10 Okay

Verified traveller

Disliked: Staff & service
Pro's - Relaxing peaceful island - The majority of the staff were pleasant - Spacious rooms - Nice balcony overlooking the grounds - Very close to the beach Cons - We were given the incorrect room, with 2 single beds instead of the king size. After being told several times they could not change I requested to speak with the manager and then all of a sudden a correct room 2 doors down became available. - The ceiling leaked a lot when raining.
Response from Ae on 21 Aug 2018
We thank you for taking the time to write about your recent experience at the resort.Your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better more. We hope to welcoming you again for the next time.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience, not to recommend to anyone
Worst hotel experience ever. Bathroom was broken and hotel management didn't solved, when we returned to the room and expected the problem is addressed, no one available at reception anymore. Room smelt terrible the hole night. Only reception staff speaks Enlish, all other staff limited Enlish knowledge (and neither fluent in Thai as not local staff). Management didn't cared about our complaint, we had to insist over 3 hours to speak to management! Described as new resort, but bit in the days and not good maintained. Island is of course nice, but make a day trip or go to another hotel. This hotel is first of all expensive, but even if it would be cheap it wouldn't worth it to stay there. For the transfer, confirm that you have space before booking - we had to pay a private transfer (and arrange it ourselves) for 2400 THB. Very disappointed. Wouldn't recommend to anyone.
Response from Ae on 20 Aug 2018
We thank you for taking the time to write about your recent experience at the resort.Your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better more. We hope to welcoming you again for the next time.

8/10 Good

familt 3 kids, stockholm

Liked: Cleanliness, room comfort
Nice close to pool and beach
Woooooooooooooowwwweeeeee You must go there, fantastic island
Response from Ae on 20 Aug 2018
We thank you for taking the time to write about your recent experience at the resort.Your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better more. We hope to welcoming you again for the next time.

10/10 Excellent

Paul, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Outstanding; Value: Economical; Service: Outstanding; Cleanliness: Pleasant; The resort has beautiful location.i would go back in a heart beat.

10/10 Excellent

mengxiannan, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very Comfortable
swiming pool is very clean. Free speetboat .Nice luggage arragement.
Response from Ae on 21 Aug 2018
We thank you for taking the time to write about your recent experience at the resort.Your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better more. We hope to welcoming you again for the next time.

8/10 Good

Paul, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Just only 40 mins away from Phuket by speed boat. close to another beach. breakfast and dinner by the beach. very nice. good location.
Response from Ae on 20 Aug 2018
We thank you for taking the time to write about your recent experience at the resort.Your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better more. We hope to welcoming you again for the next time.

8/10 Good

Max berry, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Speed boat transfer was a pain on a cloudy day. We were all wet when we got to the front desk at 11 and were told early check in was not available. Beach is very nice.
Response from Ae on 20 Aug 2018
We thank you for taking the time to write about your recent experience at the resort.Your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better more. We hope to welcoming you again for the next time.

10/10 Excellent

KT, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and comfortable
Response from Ae on 20 Aug 2018
We thank you for taking the time to write about your recent experience at the resort.Your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better more. We hope to welcoming you again for the next time.

2/10 Terrible

Ken, Canada

Disliked: Cleanliness, property conditions & facilities, room comfort
Very bad experiences with the hotel
We stayed one night at the hotel in April 2013. When we arrived with a very tired speedboat trip from Phuket to Racha/Raya Island, we wanted to use bathroom at the reception, but they don't have one, we had to pay 10 bah for each use of a bathroom at the resort near the reception. The checking process is not bad, but we had to wait until 2 PM(we arrived at 10am, as the speedboats going to Racha island only offers the early morning trip). While we waited at the beautiful beach, the reception staff tried to sell us a dinner by trick. We knew that the restaurant at the resort is expensive and tastes bad, so we didn't book the dinner. The next day, we chose to buy a one way speedboat ticket from the resort to back to Phuket, it costs us 750 bah each person, and was told that it include a taxi to our next hotel in Kata beach of Phuket, but later they charged us 500 bah for about 10 minutes from Chalong Bay pier to Kata beach. Definitely not recommend for anybody. The resort is the poorest resort I ever stay, although many of the staff are nice, but not very helpful. The swimming pool is quite good, the beach is really beautiful. No fresh water to drink, you have to buy a bottle of water for 60 bah from them.
Response from Ae on 20 Aug 2018
We thank you for taking the time to write about your recent experience at the resort.Your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better more. We hope to welcoming you again for the next time.

8/10 Good

lovebudgettrip

Liked: Cleanliness, staff & service, room comfort
good location, nice service, value for money
good location, nice service, value for money. the island is amazing!

8/10 Good

chris

Liked: Cleanliness, staff & service
Facilities: Typical; Value: Affordable; Service: Courteous; Cleanliness: Pleasant, Lovely;

8/10 Good

Margrethe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sengene var lige til den hårde side og hovedpuderne var meget hårde. Stort ser alle værelser havde en hengemt lugt…. Men dejligt stille og roligt. Swimmingpoolen, sand og hav var forrygende☀️
Stayed 4 nights in Mar 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
good hotel
We had a chino room next to the pool. It was a clean and spacious room (+ no spiders detected!). The pool area is very nice, peaceful and relaxing. Overall, we liked the hotel a lot.
Stayed 11 nights in Feb 2020
Response from Kiat on 24 Feb 2020
The management team is grateful for your compliment. We look forward to your return stay and will recommend your friends.

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Edens lustgård?
Vilket fantastiskt ställe! - Edens lustgård? Med en härlig pool, i en fantastisk trädgård och till det en i det närmaste egen vit korallsandsstrand känns det som man har hamnat i paradiset. Vi njöt till fullo här i fem dagar, åt vid stranden, blev "ompysslade" av personalen och sov i ett härligt stort rum vid poolen. Hotellet är det enda som ligger vid denna underbara strand (som dessutom kan erbjuda väldigt bra snorkling :) ) ! Söker ni härlig natur, lugn och ro och en känsla av lyx så kan vi varmt rekommendera detta. Lars o Petra
Stayed 4 nights in Feb 2020
Response from Kiat on 21 Feb 2020
Hotellledningsgruppen vill tacka er för er komplimanger och vi hoppas att ni kommer tillbaka för att bo igen.

8/10 Good

Jesper

Liked: Staff & service
Stayed 3 nights in Jan 2020
Response from tay on 9 Jan 2020
thank you very much, we will try hard to increase our service and hope to welcoming you again

2/10 Terrible

Verified traveller

Stayed 2 nights in Nov 2019
Response from My name Kiat on 4 Dec 2019
In the name of a hotel, we really appreciate your use of the service. Can you tell your friends to use this service too? 以酒店的名義，我們非常感謝您使用該服務。 你能告訴你的朋友也使用這項服務嗎？

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ruhig und erholsam
Sehr angenehmes ruhiges Hotel. Hilfsbereites Personal sowie Management. Wir haben uns wohl gefühlt. Danke den Team.
Stayed 2 nights in Oct 2019
Response from Ae on 6 Nov 2019
Thank you for your choose to stay with us and thank you for you feedback ,we hope you will come back to stay with us again. Best regards

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
タイ人ですが日本語が喋れるスタッフがいてとても感じのいい方で頼りきってしまいました！ ホテルの外に出るにはレンタルバイクを一日800THBで借りるのがよいでしょう。 ホテルの中にはレストランが一つだけしかありませんが、タイ料理、イタリアンあり飽きません。 料金がプーケットの街中に比べて離島価格なのはしかたありません。
Stayed 3 nights in Aug 2019
Response from Ae on 21 Aug 2019
Thank you for your feedback and choose to stay with us we hope you will come back stay with us again

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテル内も適度に広く、十分リゾート感が味わえました。スパやジムもあるし、敷地内の猫も可愛かったしコモドドラゴンも川？沿いで見られます。プールまでは歩いて5分ちょっとですが、ほぼ中国人？タイ人ファミリーが占領していました。笑 ホテル内のレストランは、海目の前にあり、日帰り客の人も少ないので落ち着いていてゆっくり過ごせます。
Stayed 2 nights in Apr 2019
Response from Ae on 20 Jun 2019
Thank you for your choose to stay with us ,we hope you will come back to stay with us.

10/10 Excellent

Anu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rauhallinen keidas
Ihanan rauhallinen keidas rentoutumiseen. Henkilökunta oli ystävällistä.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the beach and turquoise water are stunning. friendly Service.
Stayed 4 nights in Mar 2019
Response from Ae on 19 Mar 2019
Thank you for choose to stay with us , we hop you will back to stay with us

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Site et plage magnifiques et beaux bâtiments dans un jardin bien entretenu, belle piscine, mais chambres et équipements décevants. Les chambres: Chambre et salle de bains spacieuses mais pas de grand miroir dans la salle de bains, un simple petit miroir rond d'appoint, robinetterie du lavabo vétuste et rouillée, très faible éclairage dans les 2 pièces, un seul chevet et pas de lampe de chevet, réfrigérateur et climatisation très bruyants. Les équipements: pas de matelas sur les transats en plastique de la plage très inconfortables, bar de la piscine jamais ouvert. Le restaurant: carte pas très variée mais plats bons et copieux, mais un gros bémol: alors qu'ils proposent des barbecues, ils ne savent pas l'utiliser; on a attendu 45 mn un poisson grillé qui n'est jamais arrivé en nous disant qu'ils n'avaient pas réussi à le faire cuire! Les transferts: catastrophique au retour. Nous avions réservé et eu confirmation de l'aller retour, voiture de l'aéroport à l'embarcadère puis bateau jusqu'à l'ile. Tout s'est bien passé à l'aller, mais au retour, ils ont refusé de nous emmener en disant qu'on n'avait pas réservé la navette aéroport pour le retour. Nous avons dû nous débrouiller par nos propres moyens à la dernière minute et failli rater l'avion.Comportement inadmissible et très mauvaise organisation. On ne sait même pas s'ils nous l'ont facturé car ils ont refusé de nous donner la facture détaillée lors du check out.
Stayed 5 nights in Jan 2019
Response from Ae on 28 Feb 2019
Thank you for choose to stay with us we already attached email and send direct to your email about transfer

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 4 nights in Jan 2019
Response from Ae on 30 Jan 2019
Thank you for choose to stay with us

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2019
Response from Ae on 30 Jan 2019
thank you for choose to stay with us, we hop you will come back to stay with us again

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superställe
Fantastisk ö och resor, lite dyrt men bra service, personal, strand, rum och frukost
Stayed 6 nights in Dec 2018
Response from Ae on 22 Jan 2019
Thank you for choose to stay with us ,we hop you will come back to stay with us again Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
申し分御座いません。 台風接近によりスピードボートが出港出来ず militaryが用意されました。
Stayed 2 nights in Jan 2019
Response from Ae on 8 Jan 2019
Thank you for you choose to stay with us and thank you for you understand on this time , we hop to see you again next time Best regards

10/10 Excellent

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018
Response from Ae on 3 Jan 2019
Thank you for come to stay with us , we hope see you again next time

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
全ての料金がサービスに比例してない
内線電話が使えず不便でした。 朝食は他と比べると悪過ぎ。 レストランの接客レベルが低い。 ハンバーガーを頼んでセットのポテトは選択と書いてあるのにフレンチフライしか無いと言われた。 サービス精神が無い。 マッサージは海の横に無いとやる気しない。 ベッドメイクは素早く良く出来ていた。
Stayed 2 nights in Dec 2018
Response from Ae on 3 Jan 2019
thank you for your stay with us and thank you for your feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful views from the restaurant
Great place for snorkeling and really clean and beautiful beach. Also the swimming pool was good.
Stayed 4 nights in Dec 2018
Response from Ae on 12 Dec 2018
Thank you for your feedback and thank you for choose to stay with us ,we hop will see you again next time

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from Ae on 21 Aug 2018
Thank you for choose to stay with Racha Island experience at the resort.Your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better more. We hope to welcoming you again for the next time