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Reviews of La Quinta Inn & Suites by Wyndham Phoenix Scottsdale

2.5 out of 5
La Quinta Inn & Suites by Wyndham Phoenix Scottsdale
8888 E Shea Blvd, Scottsdale, AZ

Reviews

8.8

Excellent

Rating 10 - Excellent. 724 out of 1209 reviews" "
Rating 8 - Good. 300 out of 1209 reviews" "
Rating 6 - Okay. 111 out of 1209 reviews" "
Rating 4 - Poor. 41 out of 1209 reviews" "
Rating 2 - Terrible. 33 out of 1209 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

jay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, attractive, and well-run
Stayed 3 nights in May 2024
Response from General Manager on 24 May 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place. Rooms were well maintained and bathroom was clean. Staff was nice and helpful
Stayed 2 nights in May 2024
Response from General Manager on 24 May 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and nice quality.
Stayed 1 night in May 2024
Response from General Manager on 24 May 2024
Thank you for staying with us. We appreciate your feedback.

4/10 Poor

Timothy

Travelled with family
During my stay I needed to replace my key card twice as they kept failing. They should upgrade there system as the magnetic strip seems to easily get erased.
Stayed 7 nights in May 2024
Response from General Manager on 22 May 2024
We appreciate your feedback. Your feedback is important to us sorry we dropped the ball on meeting your expectations. I apologize we fell short of this during your stay.

10/10 Excellent

Randall, la Quinta

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in May 2024
Response from General Manager on 22 May 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Needs soundproof windows. Sitting adjacent to 101 freeway!
Stayed 1 night in May 2024
Response from General Manager on 20 May 2024
Thanks for staying with us. We appreciate our feedback.

8/10 Good

Anna Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was quiet. Comfortable clean . My husband and I had a relaxing weekend. The breakfast so so. But like others replied no hot eggs . Only cold hard boiled eggs .The sausage was not so good . Cowboy coffee if you like it strong.
Stayed 2 nights in May 2024
Response from General Manager on 13 May 2024
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 4 nights in May 2024
Response from General Manager on 11 May 2024
Thanks for staying with us. We appreciate your review.

10/10 Excellent

Scierra

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Very clean.
Stayed 1 night in May 2024
Response from General Manager on 10 May 2024
Thanks for staying with us. We appreciate your review and feedback!

8/10 Good

Stan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in May 2024
Response from General Manager on 8 May 2024
Thanks for staying with us. We appreciate your review and feedback!

8/10 Good

Nasser

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 5 nights in May 2024
Response from General Manager on 7 May 2024
Thanks for staying with us. We appreciate your review and feedback!

10/10 Excellent

Jaime

Stayed 1 night in May 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable staff with Greta accommodations
Stayed 2 nights in May 2024

8/10 Good

Ingrid

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good.
Stayed 4 nights in Apr 2024
Response from General Manager on 2 May 2024
Thanks for staying with us.

10/10 Excellent

William Roy Bundy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from General Manager on 2 May 2024
Thanks for staying with us.

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from General Manager on 2 May 2024
Thanks for staying with us.

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 1 May 2024
Thanks for staying with us. We appreciate your review.

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from General Manager on 30 Apr 2024
Than you for staying with us. We appreciate your review!

6/10 Okay

Randall

Travelled with family
Liked: Cleanliness, staff & service
Toliet water level was too high
Stayed 1 night in Apr 2024
Response from General Manager on 29 Apr 2024
Thanks for staying with us. We appreciate your feedback.

6/10 Okay

Sharon

Stayed 1 night in Apr 2024
Response from General Manager on 19 May 2024
Thanks for staying with us.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in and check-out were quick and easy, room was clean and quiet.
Stayed 1 night in Apr 2024
Response from General Manager on 29 Apr 2024
Thanks for staying with us. We appreciate your review and feedback!

10/10 Excellent

Mychal

Stayed 2 nights in Apr 2024
Response from General Manager on 18 May 2024
Thanks for staying with us.

6/10 Okay

marco, hermosillo

Travelled with family
Disliked: Amenities
Wow, they have a $250 usd as security deposit. I stayed at the luxuriest resort in Las Vegas and they have $300 usd as security deposit. Too much property difference between La Quinta Inn and this luxury resort in Las Vegas.
Stayed 2 nights in Apr 2024
Response from General Manager on 29 Apr 2024
Thanks for staying with us. We appreciate your feedback.

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the breakfast room setup and how lovely the outside area is. I didn't like the bathroom doors, the low toilet, and the rounded curve of the tub. We had one light in our room which didn't work. The bed was very comfortable, check-in and checkout were very easy.
Stayed 4 nights in Apr 2024
Response from General Manager on 29 Apr 2024
Thanks for staying with us. We appreciate your review and feedback!

10/10 Excellent

Chakriya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

2/10 Terrible

shannen, Victorville

Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Apr 2024
Response from General Manager on 26 Apr 2024
I appreciate your feedback; this is definitely not the experience we want you to have when staying with us. It looks like we dropped the ball and I am sorry we fell short on meeting your expectations during your recent stay.

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and safety
Stayed 1 night in Apr 2024
Response from General Manager on 25 Apr 2024
Thanks for staying with us. We appreciate your review and feedback!

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good experience, great convenient location, friendly staff
Stayed 1 night in Apr 2024
Response from General Manager on 25 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Christopher

Stayed 2 nights in Apr 2024
Response from General Manager on 15 May 2024
Thank you for staying with us. We appreciate your review!

8/10 Good

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable. Breakfast was satisfying.
Stayed 1 night in Apr 2024
Response from General Manager on 23 Apr 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Julie

Stayed 1 night in Apr 2024
Response from General Manager on 14 May 2024
Thank you for staying with us.

10/10 Excellent

Peer, whitehouse Sta.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 23 Apr 2024
Thank you for reviewing your stay with us. It is great to hear you had a great experience at La Quinta Inn & Suites Phoenix Scottsdale.

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was great hotel very clean and easy to get to places in Scottsdale!! Staff was awesome!
Stayed 1 night in Apr 2024
Response from General Manager on 22 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
People yelling in the hallway near midnight woke me up.
Stayed 1 night in Apr 2024
Response from General Manager on 22 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Bianca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody was extremely nice and helpful. It is a great Place to stay at very convenient
Stayed 2 nights in Apr 2024
Response from General Manager on 22 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Quinta in Scottsdale is a hidden gem. The price was affordable, and the property is a short drive from shopping, restaurants and medical facilities. Customer service was excellent - the gentleman who checked me in when above and beyond. There’s plenty of free parking, and the room was exceptionally clean.
Stayed 1 night in Apr 2024
Response from General Manager on 22 Apr 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Stan

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Construction going on with the adjacent on-ramp for 101. The TV and fridge didn’t work, and the bathtub didn’t drain ver well. When brought up to management they took note, said their maintenance guy would “get on it” the next day, but he didn’t.
Stayed 2 nights in Apr 2024
Response from General Manager on 19 Apr 2024
Thank you very much for taking time to review our property. Your feedback is vitally important to us. I have shared your feedback with the appropriate department. I hope you will give us another chance to provide a better stay.

8/10 Good

Celeste, Inglewood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this room for my parents to spend the 55th anniversary. They truly enjoyed this location. The like La Quinta Hotels and this ilocation is one they put on their top 3. Thank you for making their experience a
Stayed 2 nights in Apr 2024
Response from General Manager on 18 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 19 Apr 2024
Thanks for staying with us. We appreciate your review.

6/10 Okay

Jacqueline

Travelled with family
The room and hotel has a new "modern look." The room was very spacious and the grounds were lovely. The stopper in the bathroom sink was broken and, although we complained, noone seemed to be interested in fixing it.
Stayed 1 night in Apr 2024
Response from General Manager on 17 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Michael

Exceeded my expectations. Well done!
Stayed 1 night in Apr 2024
Response from General Manager on 17 Apr 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Brian, Algonquin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Definitely will come back.
Stayed 4 nights in Apr 2024
Response from General Manager on 16 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Margret

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to medical facility. Easy parking. Dog friendly.
Stayed 3 nights in Apr 2024
Response from General Manager on 15 Apr 2024
Thanks for staying with us.

10/10 Excellent

David

Stayed 1 night in Apr 2024

2/10 Terrible

Jose

Travelled with family
Liked: Amenities
Service
Stayed 1 night in Apr 2024
Response from General Manager on 15 Apr 2024
We appreciate your feedback. Your feedback is important to us sorry we dropped the ball on meeting your expectations. I apologize we fell short of this during your stay.

10/10 Excellent

sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 15 Apr 2024
Thanks for staying with us.

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful pool area and very nice breakfast. Nice clean rooms. Very nice late check in attendant.
Stayed 2 nights in Apr 2024
Response from General Manager on 15 Apr 2024
Thanks for staying with us. We appreciate your feedback and review!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient with easy access to Shea Blvd. and North Phoenix campuses of Mayo Clinic.
Stayed 2 nights in Apr 2024
Response from General Manager on 13 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly service.
Stayed 1 night in Apr 2024
Response from General Manager on 11 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Sherry

Liked: Cleanliness, property conditions & facilities
Large rooms
Stayed 1 night in Apr 2024
Response from General Manager on 13 Apr 2024
Thanks for staying with us. We appreciate your feedback!