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Reviews of Hampton Inn Phoenix-Biltmore

2.5 out of 5
Hampton Inn Phoenix-Biltmore
2310 East Highland Avenue, Phoenix, AZ

Reviews

9.0

Wonderful

Rating 10 - Excellent. 671 out of 1002 reviews" "
Rating 8 - Good. 206 out of 1002 reviews" "
Rating 6 - Okay. 63 out of 1002 reviews" "
Rating 4 - Poor. 37 out of 1002 reviews" "
Rating 2 - Terrible. 25 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
oNLY STAYED ONE NIGHT BUT WAS PLEASED WITH ROOM AND STAFF, NO FOOD FACILITIES AT THE HOTEL OR NEAR BY. USED DOOR DASH. .
Stayed 1 night in May 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great! Very clean and quiet. The bed was really comfortable. I would stay here again for sure
Stayed 1 night in May 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Judith

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the cookies and the staff!
Stayed 4 nights in Apr 2024

10/10 Excellent

Sherwood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Shirley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sean was nice enough to find playing cards to borrow when the mini store was all out of them. So nice of him.
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the easy check in. Grounds and hotel were clean and comfortable. Great location Bathroom was a little on the small side.
Stayed 2 nights in Apr 2024

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable beds and lovely place.
Stayed 1 night in Apr 2024

10/10 Excellent

Lucrecia, Freeport

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

JOSE

Stayed 2 nights in Mar 2024

8/10 Good

Martha

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was perfect for us
Stayed 2 nights in Apr 2024

10/10 Excellent

Guy, Cottage Grove

Stayed 4 nights in Mar 2024

8/10 Good

Sabria

Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice large room. Didn’t love the area. Bedding was cumbersome.
Stayed 1 night in Feb 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good balance of quality and price.
Stayed 3 nights in Feb 2024

10/10 Excellent

Richanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Emiko

Stayed 1 night in Jan 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

john

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

German

Travelled with partner
Liked: Cleanliness

10/10 Excellent

Perry

Stayed 1 night in Jan 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean hotel
We stayed for a few days around New Year and really enjoyed it! The hotel is clean, conveniently located, and pet friendly. All of the staff were super nice and they kept coffee brewed fresh all day. We also enjoyed soaking in the hot tub on cool nights. I liked how safe the neighborhood felt, especially when walking my dog at night.
Stayed 5 nights in Dec 2023

2/10 Terrible

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

4/10 Poor

Elizabeth

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Limited housekeeping visits, and yet the moisturizer was empty. There are no towel bars to hang up a towel, yet you are expected to use them several days in a row.
Stayed 2 nights in Dec 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Rita

Stayed 6 nights in Dec 2023

8/10 Good

Ronald, Cottonwood Heights

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property charges Extra for parking. Some rooms at end of hotel had a significant amount of traffic noise. Otherwise the property was very clean, modern, and up-to-date. Breakfast was very good.
Stayed 1 night in Dec 2023

10/10 Excellent

SANDRA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best properties I have stayed out in the central Phoenix area.
Stayed 1 night in Dec 2023

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

AMALIA

Stayed 2 nights in Dec 2023

10/10 Excellent

John, SEBASTIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place
Stayed 1 night in Oct 2023

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back
Best hotel we have stayed at in a long time.
Stayed 1 night in Nov 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy beds and clean
Had a nice stay with comfortable beds, clean rooms, free cookies and a decent breakfast. My only suggestion would be to ask for an inside room. We were in a room facing a busy street and could hear the traffic at night.
Stayed 2 nights in Dec 2023

10/10 Excellent

Judith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

James

Liked: Property conditions & facilities
Stayed 7 nights in Nov 2023

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
affordable clean
Stayed 1 night in Nov 2023

8/10 Good

Isaac, Las Cruces

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent property, close to shopping and dining experiences. Was very pleased with this location.
Stayed 1 night in Nov 2023

8/10 Good

Michael

Stayed 2 nights in Nov 2023

10/10 Excellent

Shawna

Stayed 2 nights in Nov 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

RAFAEL, Orlando

Stayed 1 night in Nov 2023

10/10 Excellent

Raymond, Algonquin

Stayed 6 nights in Nov 2023

10/10 Excellent

Carol L

Stayed 1 night in Nov 2023

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023